sevanalysis

Akamai

Infrastructure. Source: Akamai status page.

Incidents, last 90 days
31
Median to mitigation
1h 28m
Median to resolution
13h 47m
p95 to resolution
8d 10h
Naming an upstream provider
0%
With a postmortem on the status page
3%

What failed, last 90 days

The text does not say enough to tell10
A provider or third-party service this vendor depends on failed7
CDN or edge layer failed or served bad content4
Network, DNS, routing or connectivity failure2
Data delayed, stale, lost or corrupted, or needing replay after recovery2
Login, tokens, certificates or credentials failed1
A zone, region or data center became unavailable1
AI model returned degraded, wrong or empty output (not errors or timeouts)1

Tagged by deepseek/deepseek-v4.1-flash from each incident's updates. See the methodology.

Incidents per month

All recorded incidents

Edge Delivery Secure CDN platform at Risk of Capacity Issues none 2026-10-21 18:59 UTC open

Affected: Edge Delivery

  1. investigating

    We are investigating an emerging issue with our Secure CDN platform with risk of impacting capacity. We are actively investigating the issue and will provide another update within the next 30 minutes.We will soon be posting more details for customers and partners with a valid...

  2. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aSoWGCA0. We will provide an update within the next 60 minutes.

  3. investigating

    We are continuing to investigate this issue. We will provide an update within the next 60 minutes.

  4. identified

    We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aSoWGCA0. We will continue to provide updates as progress is made.

  5. identified

    We have identified the cause of the issue, and a fix is being implemented. We will continue to provide updates as progress is made.

  6. identified

    We continue to work on implementing a permanent fix to prevent recurrence. We can confirm that there are currently no delivery issues and that the network has remained stable since the brief impact observed at approximately 18:23 UTC. Additionally, as of 20:09 UTC, our...

Excerpts are shortened. Read the full incident on Akamai's status page.

Web Security Analytics, Reporting and Configuration Deployment Issues minor 2026-10-21 15:30 UTC open

Affected: Configuration Deployment, Reporting, Web Security Analytics

  1. investigating

    We are investigating an emerging issue with Web Security Application, Reporting, and Configuration Deployment related to latency and errors. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details...

  2. identified

    We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK. We will provide an update within the next 30 minutes.

  3. identified

    We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK. We will provide an update within the next 60 minutes.

  4. identified

    We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK. We will provide an update within the next 60 minutes.

  5. identified

    Based on our observations, WSA and Reporting are working as expected. Configuration Deployments are experiencing higher latency and may take longer in the "pending" state than usual. However, these configurations will eventually be deployed to production after a...

  6. identified

    We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aPoFkCAK. We will provide an update within the next 60 minutes.

  7. monitoring

    We have rolled back a release that we believe may have caused this issue as of 16:42 UTC on October 21, 2026; based on current observations, the service is resuming normal operations. Additional issues related to Configuration Deployment are related to...

Excerpts are shortened. Read the full incident on Akamai's status page.

Customer Security Advisory: PHP Remote Code Execution Vulnerabilities none 2026-10-21 15:03 UTC open

Affected: Akamai Customer Community

Knock-on incidents at other vendors that started during this one and name Akamai:

  1. investigating

    Akamai is aware of the recently published remote code execution vulnerabilities CVE-2026-109618 and CVE-2026-10961). Our subject matter experts are actively investigating and taking the appropriate measures. We have released security updates to address these CVEs and monitor for...

  2. investigating

    We are continuing to assess the reported vulnerabilities (CVE-2026-109618 and CVE-2026-10961) across our systems and applications. Our initial assessment has identified systems and applications that may be affected, and remediation efforts, including patching, are actively...

Excerpts are shortened. Read the full incident on Akamai's status page.

NetStorage issues in Los Angeles minor 2026-10-21 14:52 UTC 9h 20m

Affected: NetStorage

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

Knock-on incidents at other vendors that started during this one and name Akamai:

  1. investigating

    We are investigating an emerging issue with NetStorage related to performance degradation and timeouts in the Los Angeles area. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers...

  2. investigating

    We continue investigating this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aOfDBCA0. We will provide an update within the next 120 minutes.

  3. investigating

    We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001aOfDBCA0. We will provide an update as we progress.

  4. resolved

    We can confirm that the issue was mitigated at approximately 22:00 UTC on 21 October 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

Excerpts are shortened. Read the full incident on Akamai's status page.

Edge Delivery Issues minor 2026-10-02 13:24 UTC 1h 45m

Affected: Edge Delivery

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    We are investigating an emerging issue with Edge Delivery related to Edge DNS report with record change on master DNS server not reflected to Akamai Edge DNS. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be...

  2. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001WrkrnCAB. We will provide an update as we progress.

  3. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001WrkrnCAB. We will provide an update as we progress.

  4. resolved

    We can confirm that the issue was mitigated at 14:45 UTC on October 2, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001WrkrnCAB or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Akamai Control Center and Configuration Deployment Issues none 2026-09-30 15:03 UTC 0m

Affected: Akamai Control Center, Configuration Deployment

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    We became aware of an issue with Configuration Deployment and Akamai Control Center related to errors when activating delivery configurations in Property Manager and an inability to access Identity Manager in Akamai Control Center to manage users. The issue lasted between 14:13...

Excerpts are shortened. Read the full incident on Akamai's status page.

Akamai Control Center and Configuration Deployment Issues minor 2026-09-29 20:28 UTC 54m

Affected: Akamai Control Center, Configuration Deployment

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We are investigating an emerging issue with Configuration Deployment related to errors while activating delivery configurations in Property Manager. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more...

  2. investigating

    We are continuing to investigate the issue. We identified another issue in Identity Manager where customers can't access to manage their users in Akamai Control Center. Customers and partners can find more details on the Akamai Community:...

  3. resolved

    We can confirm that the issue was mitigated at 20:25 UTC on September 29, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001WM3dyCAD...

Excerpts are shortened. Read the full incident on Akamai's status page.

Edge Delivery issues in Canada minor 2026-09-28 16:22 UTC 23h 21m

Affected: Edge Delivery

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We are investigating an emerging issue in Canada with Edge Delivery related to performance degradation with 0xx error. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and...

  2. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001W3hnvCABWe will provide an update as we progress.

  3. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001W3hnvCABWe will provide an update as we progress.

  4. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001W3hnvCABWe will provide an update as we progress.

  5. resolved

    Our third-party service provider has confirmed that the issue was mitigated at 16:08 UTC on September 28, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

Excerpts are shortened. Read the full incident on Akamai's status page.

Account Protector Issues minor 2026-09-23 21:30 UTC 12h 14m

Affected: Account Protector

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We are investigating an emerging issue with Account Protector. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at...

  2. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001VNuHQCA1. We will provide an update within the next 60 minutes.

  3. investigating

    We are continuing to investigate this issue. We will provide an update within the next 60 minutes.

  4. monitoring

    We have implemented a fix for this issue as of 22:45 UTC on September 23, 2026; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.

  5. resolved

    We can confirm that the issue was mitigated at 22:45 UTC on September 23, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001VNuHQCA1...

Excerpts are shortened. Read the full incident on Akamai's status page.

Origin Server Connectivity Issues with Elevated Errors in APAC Region minor 2026-09-22 13:19 UTC 20d 9h

Affected: Edge Delivery

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. monitoring

    We became aware of an issue with origin server connectivity that caused intermittent connectivity issues and elevated errors for some customers in affected regions. The issue was resolved at approximately 11:41 UTC on 22 September, 2026. The issue appears to have self-corrected;...

  2. monitoring

    We have identified that this issue was likely due to upstream congestion related to unexpected maintenance on subsea cables. The impact was primarily observed when requests from outside the APAC region were routed to origins in the APAC region, and when requests from the APAC...

  3. monitoring

    We are continuing to monitor to ensure the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001V5RQqCAN

  4. monitoring

    Our upstream carrier continues to work on the maintenance of the impacted subsea cables. Although immediate impact has subsided, customers may still experience intermittent impact until the repair works are completed - the current estimate points to early October, 2026, subject...

  5. resolved

    We can confirm that the issue was mitigated at 11:41 UTC on 22 September 2026, and the service has resumed normal operation. We have not observed any related impact to the Akamai platform since the issue self-corrected.We remain in contact with our upstream providers and...

Excerpts are shortened. Read the full incident on Akamai's status page.

Increased latency during upstream provider maintenance in Singapore, Hong Kong, and Japan minor 2026-09-22 00:30 UTC 8d 10h

Affected: Edge Delivery

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    Scheduled upstream provider maintenance is currently taking place along network routes connecting Singapore, Hong Kong, and Japan from September 18, 2026 at 06:30 UTC through October 3, 2026 at 23:59 UTC. While core service remains operational, customers in the affected regions...

  2. investigating

    We will continue to monitor the network performance until the maintenance concludes. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001V0be8CAB. We will provide the next update as we make progress.

  3. resolved

    We can confirm that the issue was mitigated on September 30, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001V0be8CAB or reaching...

Excerpts are shortened. Read the full incident on Akamai's status page.

Case Ticketing Issue minor 2026-09-16 10:51 UTC 3h 7m

Affected: Case Ticketing

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We are investigating an emerging issue with a third-party service provider where users might experience issues creating new tickets with Akamai Support. The issue appears to have started around 08:00 UTC on Sep 16, 2026. The customers can use...

  2. investigating

    We are continuing to work our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001U5jVxCAJ.

  3. monitoring

    The third-party provider has implemented a fix for this issue as of 12:20 UTC on 16 Sep,2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community:...

  4. resolved

    We can confirm that the issue was mitigated at 12:20 UTC on Sep 16, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001U5jVxCAJ or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Performance issues in HTTPS edge delivery network none 2026-09-15 03:21 UTC 22h 16m

Affected: Edge Delivery

Failure mode: CDN or edge layer failed or served bad content. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. monitoring

    We became aware of an issue with the HTTPS edge delivery network related to performance issues. The issue lasted between 00:45 UTC and 00:57 UTC on 15 September 2026. We have implemented a fix for this issue, which we believe may have caused the issue; based on current...

  2. monitoring

    We are continuing to monitor the issue to ensure that the impact is fully mitigated. We will provide the next update as we make progress. We apologize for the impact.

  3. monitoring

    We are continuing to monitor the issue to ensure that the impact is fully mitigated. We will provide the next update as we make progress. We apologize for the impact.

  4. resolved

    We can confirm that the issue was mitigated at 00:57 UTC on 15 September 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001TpkinCAB or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Edge Delivery Increased Latency in US East (IAD) minor 2026-09-10 17:37 UTC 16h 47m

Affected: Edge Delivery

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We are investigating an emerging issue with Edge Delivery related to increased latency and elevated end user 403 errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and...

  2. identified

    We have identified the cause of the issue and are implementing a fix. We initially mentioned elevated 403 errors in this status page post as an additional symptom of the incident. That was incorrect, and we have removed the reference. Customers and partners can find more details...

  3. monitoring

    We have implemented a fix for this issue as of 18:10 UTC on 10 September 2026; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.

  4. resolved

    We can confirm that the issue was mitigated at 00:10 UTC on 11 September 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001T8d9uCAB or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Certificate Provisioning System (CPS) Issues and Network Connectivity Issues in Atlanta Region none 2026-09-04 16:06 UTC 0m

Affected: Edge Delivery, TLS Provisioning (Certificates, CPS)

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    We became aware of an issue with a network component related to connectivity in the Atlanta, GA region which impacted the Certificate Provisioning System as well as potential impact to other Edge traffic through the region. The issue lasted between 12:21 UTC and 14:19 UTC on...

Excerpts are shortened. Read the full incident on Akamai's status page.

Application Load Balancer reporting availability issues minor 2026-09-04 06:14 UTC 15h 19m

Affected: Reporting

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We are investigating an issue with Application Load Balancer (ALB) reporting related to availability with errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners...

  2. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ. We will provide the next update as we make progress.

  3. monitoring

    We have implemented a fix for this issue as of 14:20 UTC on 4 September, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community:...

  4. resolved

    We can confirm that the issue was mitigated at 14:20 UTC on 4 September, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001S7tYbCAJ or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Reporting Issues minor 2026-08-28 01:33 UTC 3h 19m

Affected: Reporting

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    We are investigating an issue with Event Center related to the reporting dashboard being inaccessible with data unavailability. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers...

  2. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001QvOI6CAN. We will provide the next update as we make progress.

  3. monitoring

    We have implemented a fix for this issue as of 03:30 UTC on 28 August 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community:...

  4. resolved

    We can confirm that the issue was mitigated at 03:30 UTC on 28 August 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001QvOI6CAN or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Media Services Live 4 (MSL4) Issues minor 2026-08-25 16:52 UTC 17h 24m

Affected: Edge Delivery

Failure mode: CDN or edge layer failed or served bad content. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    We are investigating an emerging issue with Media Services Live 4 related to live streaming with 502 bad gateway errors. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and...

  2. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001QPRcTCAX?language=en_US. We will provide an update within the next 30 minutes.

  3. investigating

    We are continuing to investigate this issue and work towards mitigation. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001QPRcTCAX?language=en_US. We will provide an update within the next 30 minutes.

  4. identified

    We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001QPRcTCAX. We will provide an update within the next 30 minutes.

  5. monitoring

    We have implemented a fix for this issue as of 18:15 UTC on August 25, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community:...

  6. resolved

    We can confirm that the issue was mitigated at 18:15 UTC on August 25, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001QPRcTCAX or...

  7. postmortem

    Customers and partners can find an incident summary report, here: https://community.akamai.com/customers/s/feed/0D5a700001QPRcTCAX

Excerpts are shortened. Read the full incident on Akamai's status page.

Edge Delivery Issues in India minor 2026-08-22 11:21 UTC 2d 7h

Affected: Edge Delivery

Failure mode: CDN or edge layer failed or served bad content. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We are investigating an emerging issue with a third-party service provider causing Edge Delivery issues in India. We are working with the service provider and actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting...

  2. investigating

    We are continuing to investigate the issue. After further investigation the issue appears to not be caused by a third-party service provider. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB....

  3. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress.

  4. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress.

  5. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress.

  6. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will provide an update as we make progress.

  7. monitoring

    We have implemented a fix for this issue; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB. We will continue to monitor...

  8. resolved

    We can confirm that the issue was mitigated at 14:25 UTC on August 22, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001Psh2gCAB or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Reporting data availability issues in 'Traffic by Hostname' report minor 2026-08-20 16:43 UTC 8d 5h

Affected: Reporting

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are investigating an emerging issue with "Traffic by Hostname" related to reporting data availability. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a...

  2. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/group/0F90f000000DFgxCAG/service-incident-notifications. We will provide an update within the next 60 minutes.

  3. identified

    We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/group/0F90f000000DFgxCAG/. We will provide an update within the next 60 minutes.

  4. identified

    We are continuing working on mitigating the issue and will provide another update as progress is made. We thank you for your patience.Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH

  5. investigating

    We are investigating a recurrence of this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH. We will provide an update within the next 60 minutes.

  6. investigating

    We are continuing working on mitigating the issue and will provide another update as progress is made. We thank you for your patience.Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH.

  7. monitoring

    We have implemented a fix for this issue as of 14:50 UTC on 25 August, 2026; based on current observations, the service has resumed normal operations. Customers and partners can find more details on the Akamai Community:...

  8. monitoring

    Service operations remain in a stable state. We will continue to monitor to ensure that the impact has been fully mitigated.Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH.

  9. resolved

    We can confirm that the issue was mitigated at 23:50 UTC on August 24, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001PVMc9CAH or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Certificate Provisioning System (CPS) issues none 2026-08-19 16:10 UTC 22h 36m

Affected: TLS Provisioning (Certificates, CPS)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. monitoring

    We became aware of an issue with the Certificate Provisioning System (CPS) involving timeouts in the User Interface of Akamai Control Center, as well as errors when using the API. The issue lasted between 03:12 UTC on 19 August 2026 and 03:34 UTC on 19 August 2026; based on...

  2. monitoring

    We are continuing to monitor for any further issues.

  3. resolved

    We can confirm that the issue was mitigated at 03:34 UTC on 19 August, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001PHy9qCAD or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Inbound Email Service Issues minor 2026-08-14 14:53 UTC 4h 47m

Affected: Email

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We are investigating an emerging issue with Email Services that may have caused customers to experience bounced emails or email delays when emailing Akamai. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be...

  2. monitoring

    We have implemented a fix for this issue as of 14:48 UTC on August 14, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community:...

  3. resolved

    We can confirm that the issue was mitigated at 14:48 UTC on August 14, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001NmwELCAZ or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Connection drops and increased latency in Miami minor 2026-08-13 19:31 UTC 5d 1h

Affected: Edge Delivery

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

Knock-on incidents at other vendors that started during this one and name Akamai:

  1. investigating

    We are investigating an emerging issue with connection drops and increased latency for services in the Miami region. The issue appears to have started at 16:39 UTC on August 13, 2026. We are actively investigating the issue and will provide another update within the next 60...

  2. identified

    We have identified the cause of the issue, and a fix is being implemented. Customers should not currently see any impact from the issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Nh4U3CAJWe will...

  3. identified

    We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Nh4U3CAJ. We will provide an update when more information becomes available.

  4. resolved

    We can confirm that the issue was confirmed mitigated at 20:42 UTC on August 18, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

Excerpts are shortened. Read the full incident on Akamai's status page.

Edge Delivery Issues in India none 2026-08-12 13:02 UTC 24h 51m

Affected: Edge Delivery

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. monitoring

    We became aware of an issue with Edge Delivery in India related to connectivity issues in the form of latency or connection timeouts that impacted traffic flowing from India to multiple geos. The issue lasted between 11:15 UTC on August 12, 2026, and 11:50 UTC on August 12,...

  2. resolved

    We can confirm that the issue was mitigated at 11:50 UTC on August 12, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001NOXC4CAP or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Certificate Provisioning System (CPS) Issues minor 2026-08-11 10:11 UTC 3d 6h

Affected: TLS Provisioning (Certificates, CPS)

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are investigating an emerging issue with the Certificate Provisioning System (CPS) related to delays in domain validation and/or UI mismatches where active enrollments will display no status. We are actively investigating the issue and will provide another update within the...

  2. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001NAvXBCA1. We will provide an update within the next 60 minutes.

  3. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001NAvXBCA1. We will provide an update as we make progress.

  4. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001NAvXBCA1. We will provide an update as we make progress.

  5. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001NAvXBCA1. We will provide an update as we make progress.

  6. resolved

    We can confirm that the issue was mitigated at 08:30 UTC on August 14, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001NAvXBCA1 or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Web Security Analytics Issues none 2026-08-04 14:00 UTC 0m

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    We became aware of an issue with Web Security Analytics related to Empty HTTP Accept Language and Content Length header values being logged. The issue lasted between 11:30 UTC on August 3, 2026, and 14:00 UTC on August 4, 2026. We can confirm that the issue is now resolved, and...

Excerpts are shortened. Read the full incident on Akamai's status page.

Reporting data availability issues in 'Traffic by Hostname' report none 2026-08-04 07:54 UTC 30h 39m

Affected: Reporting

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. monitoring

    We became aware of an issue with "Traffic by Hostname" related to reporting data availability. The issue lasted between 15:00 UTC on 3 August 2026 and 00:20 UTC on 4 August 2026. We have implemented a fix for this issue as of 00:20 UTC on 4 August 2026; based on current...

  2. monitoring

    We are continuing to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001M2nELCAZ. We will provide the next update as we make progress.

  3. monitoring

    Service remains operational. We are continuing to monitor the environment to ensure performance and stability are maintained.Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001M2nELCAZ. We will provide...

  4. monitoring

    We are continuing to monitor the issue to ensure performance and stability are maintained. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001M2nELCAZ. We will provide the next update as we make progress.

  5. resolved

    We can confirm that the issue was mitigated at 00:20 UTC on August 4, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001M2nELCAZ or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Edge Delivery Issues minor 2026-08-01 10:54 UTC 1h 20m

Affected: Edge Delivery

Failure mode: CDN or edge layer failed or served bad content. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    We are investigating an emerging issue with HTTP and HTTPS related to partial disruption of service with 400 errors. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and...

  2. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001LizHpCAJWe will provide an update as we progress.

  3. resolved

    We can confirm that the issue was mitigated at 09:05 UTC on August 1, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001LizHpCAJ or...

Excerpts are shortened. Read the full incident on Akamai's status page.

NetStorage Issues in Europe minor 2026-07-29 14:48 UTC 2h 18m

Affected: NetStorage

Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    We are investigating an emerging issue with NetStorage related to observed 5XX errors due to an offline storage region. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and...

  2. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001LBrwDCAT. We will provide an update within the next 60 minutes.

  3. identified

    We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001LBrwDCAT. We will provide an update within the next 60 minutes.

  4. resolved

    We can confirm that the issue was mitigated at 14:21 UTC on 29 July 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001LBrwDCAT, or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Bot Manager false positive issues minor 2026-07-27 01:46 UTC 4h 21m

Affected: Bot Management

Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    We are investigating an issue with Bot Manager related to false positive issues with availability. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid...

  2. monitoring

    We have implemented a fix for this issue as of 01:30 UTC on 27 July 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community:...

  3. resolved

    We can confirm that the issue was mitigated at 01:30 UTC on 27 July 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001Kh1F0CAJ or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Edge Delivery Issues minor 2026-07-24 12:21 UTC 6h 24m

Affected: Edge Delivery

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    We are investigating an emerging issue with HTTP and HTTPS network related to latency issues with 5xx error. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a...

  2. investigating

    We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001KQ2QQCA1We will provide an update as we progress.

  3. monitoring

    The third-party provider has implemented a fix for this issue as of 12:00 UTC on July 24, 2026: based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community:...

  4. resolved

    We can confirm that the issue was mitigated at 12:00 UTC on July 24, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001KQ2QQCA1 or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Edge delivery Issues in India none 2026-07-19 07:40 UTC 31h 6m

Affected: Edge Delivery

Failure mode: CDN or edge layer failed or served bad content. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We are investigating an issue with Edge Delivery where users may have experienced delivery errors and connection time outs. The issue is not occurring at this time. We are actively investigating the cause and will provide the details of the investigation as we make progress. We...

  2. investigating

    We are continuing to investigate the cause. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001JVmHpCAL We will provide an update as we make progress.

  3. monitoring

    The third-party service provider has identified the cause of the issue and implemented a fix as of 04:10 UTC on July 19, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community:...

  4. resolved

    We can confirm that the issue was mitigated at 04:10 UTC on July 19, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001JVmHpCAL or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Application Load Balancer reporting availability issues minor 2026-07-16 04:21 UTC 6d 21h

Affected: Reporting

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are investigating an issue with Application Load Balancer (ALB) reporting related to availability with errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners...

  2. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001J1h4UCAR. We will provide the next update as we make progress.

  3. monitoring

    We have implemented a fix for this issue as of 04:36 UTC on 16 July 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community:...

  4. monitoring

    We did not observe a recurrence, and the system looks stable. We continue to monitor to ensure that the impact has been fully mitigated. We will provide the next update as we make progress.

  5. resolved

    We can confirm that the issue was mitigated at 04:36 UTC on 16 July 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001J1h4UCAR or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Edge Delivery - Content Delivery in Pakistan minor 2026-07-02 14:40 UTC 3d 13h

Affected: Edge Delivery

Failure mode: Network, DNS, routing or connectivity failure. Root cause: Network or DNS. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We are investigating an emerging issue with Edge Delivery involving timeouts and performance degradation in the Pakistan region. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers...

  2. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GuST3CAN. We will provide an update within the next 30 minutes.

  3. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GuST3CAN. We will provide an update as we progress.

  4. identified

    The issue has been identified as related to a submarine cable issue affecting traffic to/from Pakistan. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GuST3CAN. We will provide an update as we...

  5. monitoring

    We have implemented network changes to route traffic away from the affected areas while the ISP continues to work on the submarine cable issue; based on current observations, the service has resumed normal operations. Customers and partners can find more details on the Akamai...

  6. resolved

    We can confirm that the issue was mitigated at 4:20 UTC on July 2, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and thank...

Excerpts are shortened. Read the full incident on Akamai's status page.

Configuration Deployment Issues in Property Manager minor 2026-06-30 21:15 UTC 48m

Affected: Configuration Deployment

Failure mode: A configuration change caused the failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    We are investigating an emerging issue with Akamai Control Center related to Property Manager issues, where users may experience errors when trying to activate new properties or perform changes to their properties related to EdgeWorkers. We are actively investigating the issue...

  2. identified

    We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai https://community.akamai.com/customers/s/feed/0D5a700001GabcKCAR. We will provide an update within the next 60 minutes.

  3. resolved

    We can confirm that the issue was mitigated at 21:14 UTC on June 30, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/feed/0D5a700001GabcKCAR or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Cloudlets issues while activating Application Load Balancing configurations minor 2026-06-28 14:45 UTC 24h 57m

Affected: Cloudlets

Failure mode: A configuration change caused the failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    We are investigating an emerging issue with Cloudlets related to issues while activating Application Load Balancing configurations. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for...

  2. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GB7HRCA1. We will provide an update within the next 60 minutes.

  3. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GB7HRCA1. We will provide an update within the next 120 minutes.

  4. monitoring

    We have implemented a fix for this issue as of 16:50 UTC on June 28, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community:...

  5. monitoring

    We are continuing to monitor for any further issues; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001GB7HRCA1. We will continue...

  6. resolved

    We can confirm that the issue was mitigated at 16:50 UTC on June 28, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001GB7HRCA1 or...

Excerpts are shortened. Read the full incident on Akamai's status page.

DataStream Configuration Issues minor 2026-06-25 18:14 UTC 29h 21m

Affected: Log Delivery

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We are investigating an emerging issue with DataStream related to configuring and editing DataStream configurations with users possibly running into the following errors: "There are no eligible properties available to clone the stream.", "One or more properties are invalid....

  2. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001FiyHGCAZ. We will provide an update within the next 60 minutes.

  3. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001FiyHGCAZ. Subsequent updates around mitigation status will be posted as progress is made.

  4. monitoring

    We have rolled back a release which we believe may have caused this issue as of 20:55 UTC on 25 June 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community:...

  5. monitoring

    We are actively monitoring the fix for this issue and will share updates on mitigation status as progress continues. Thank you for your patience.

  6. resolved

    We can confirm that the issue was mitigated at 20:55 UTC on 25 June 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001FiyHGCAZ, or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Edge Delivery Issues in Miami, US none 2026-06-16 15:45 UTC 0m

Affected: Edge Delivery

  1. resolved

    We became aware of an issue with HTTP and HTTPS related to latency and performance degradation while accessing the applications. The issue lasted between 13:37 UTC and 14:20 UTC on June 16, 2026. We can confirm that the issue is now resolved, and the service has resumed normal...

Excerpts are shortened. Read the full incident on Akamai's status page.

DataStream Log Delivery Issues none 2026-06-12 14:58 UTC 0m

Affected: Log Delivery

  1. resolved

    We identified an issue with the Datastream service where between 10:00 UTC and 21:00 UTC on June 11, 2026, customers may have experienced degraded fidelity on CDN observability streams. We can confirm that the issue is now mitigated as of 21:00 UTC on June 11, 2026, and no...

Excerpts are shortened. Read the full incident on Akamai's status page.

Bot Manager Premier Issues minor 2026-06-10 18:38 UTC 22h 3m

Affected: Bot Management

  1. investigating

    We are investigating an emerging issue with Bot Manager Premier related to some legitimate users utilizing a specific rule to be denied. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for...

  2. monitoring

    We have implemented a fix for this issue as of 18:41 UTC on June 10, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community:...

  3. resolved

    We can confirm that the issue was mitigated at 18:41 UTC on June 10, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001D7uShCAJ or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Edge Delivery Issues in NASA (North America and South America) minor 2026-06-06 04:29 UTC 2h 52m

Affected: Edge Delivery

  1. investigating

    We became aware of an issue with Edge Delivery in Americas Region related to elevated request denials and service degradation between 1:00 UTC and 1:30 UTC on June 6, 2026. We are actively investigating the cause of the service degradation within the affected environment and...

  2. resolved

    We can confirm that the issue was mitigated at 1:30 UTC on June 6, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001CQ6lqCAD or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Edge Delivery - HTTP Content Delivery in Europe minor 2026-06-05 16:16 UTC 13d 18h

Affected: Edge Delivery

  1. investigating

    We are investigating an emerging issue with HTTP Edge IP binding related to API timeouts and transaction failures. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners...

  2. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001CJCMpCAP. We will provide an update as we progress.

  3. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015iVQMCA2 We will provide an update as we progress.

  4. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001CJCMpCAP. We will provide an update as we progress.

  5. resolved

    We can confirm that the issue was mitigated at 17:30 UTC on June 12, 2026, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

Excerpts are shortened. Read the full incident on Akamai's status page.

Edge Delivery Issues none 2026-05-27 13:28 UTC 0m

Affected: Edge Delivery

  1. resolved

    We became aware of an issue with HTTP and HTTPS related to latency while accessing the applications. The issue lasted between 11:18 UTC and 12:22 UTC on May 27, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and...

Excerpts are shortened. Read the full incident on Akamai's status page.

Delay in External Email Delivery minor 2026-05-21 13:58 UTC 2h 54m

Affected: Telephony

  1. investigating

    We are investigating an emerging issue with Email Exchange server related to delay with the emails. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid...

  2. identified

    We have identified the cause of the issue, and a fix is being implemented.Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019St8yCAC .We will provide an update within the next 60 minutes.

  3. monitoring

    We have implemented a fix for this issue as of 13:00 UTC on May 21, 2026, based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community:...

  4. resolved

    We can confirm that the issue was mitigated at 14:50 UTC on May 21, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000019St8yCAC or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Configuration Deployment issues with EdgeWorkers and mPulse configuration activations minor 2026-05-20 14:29 UTC 22h 7m

Affected: Configuration Deployment

  1. investigating

    We are investigating an emerging issue with Configuration Deployment related to EdgeWorkers and mPulse configuration activations. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for...

  2. identified

    We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.

  3. identified

    We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.

  4. identified

    We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.

  5. identified

    We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.

  6. identified

    We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.

  7. identified

    We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.

  8. identified

    We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.

  9. identified

    We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.

  10. identified

    We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.

  11. identified

    We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.

  12. identified

    We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.

  13. identified

    We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.

  14. identified

    We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.

  15. identified

    We are continuing to work on a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will provide an update within the next 30minutes.

  16. monitoring

    We have implemented a fix for this issue as of 14:55 UTC on May 20, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community:...

  17. monitoring

    We are continuing to monitor this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS. We will continue to monitor to ensure that the impact has been fully mitigated.

  18. resolved

    We can confirm that the issue was mitigated at 14:55 UTC on May 20, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000019DgxBCAS or...

  19. postmortem

    Starting around 12:00 UTC on May 20, 2026, users experienced difficulties with configuration deployments for mPulse and EdgeWorkers. During this period, activations within Property Manager were impacted, preventing affected customers from successfully updating or deploying these...

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Reporting Issues affecting URL Traffic and URL Responses reports minor 2026-05-19 10:13 UTC 12d 21h

Affected: Reporting

  1. identified

    We are aware of an issue with the 'URL Traffic' and ‘URL Responses’ report related to reporting data unavailability. We have identified the cause of the issue, and a fix is being implemented. We will soon be posting more details for customers and partners with a valid Control...

  2. identified

    The data is slowly getting updated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000018q2TuCAI. We will provide an update once the data catches up.

  3. identified

    The data is getting updated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000018q2TuCAI. We will provide an update once the data catches up.

  4. monitoring

    Based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000018q2TuCAI. We will continue to monitor to ensure that the impact has been fully...

  5. resolved

    We can confirm that the issue was mitigated and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000018q2TuCAI or reaching out to Akamai Support....

Excerpts are shortened. Read the full incident on Akamai's status page.

Cloudlets Policy Updates Issues minor 2026-05-14 18:08 UTC 37m

Affected: Cloudlets

  1. investigating

    We are investigating an emerging issue with Cloudlets related to issues with activating Cloudlets policies. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a...

  2. identified

    We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a70000189Hk3CAE. We will provide an update within the next 30 minutes.

  3. monitoring

    We have rolled back a release which we believe may have caused this issue as of 18:21 UTC on May 14th, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community:...

  4. resolved

    We can confirm that the issue was mitigated at 18:21 UTC on May 14th, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a70000189Hk3CAE, or...

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Edge Delivery Issues in Amsterdam, Netherlands minor 2026-05-13 09:33 UTC 52m

Affected: Edge Delivery

  1. investigating

    We are investigating an emerging issue with Edge Delivery related to general performance degratation in Amsterdam, Netherlands. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers...

  2. resolved

    We can confirm that the issue was mitigated at approximately 09:40 UTC on May 13, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

Excerpts are shortened. Read the full incident on Akamai's status page.

Edge Delivery Issues between India and Europe minor 2026-05-12 17:08 UTC 8h

Affected: Edge Delivery

  1. investigating

    We are investigating an emerging issue with a third-party service provider, causing performance degradation with Edge Delivery between India and Europe. We are working with the service provider and actively investigating the issue, and will provide another update within the next...

  2. investigating

    We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000017mjDUCAY. We will provide an update within the next 60 minutes.

  3. investigating

    We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000017mjDUCAY. We will provide an update within the next 120...

  4. identified

    Our third-party service provider has identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000017mjDUCAY. Subsequent updates around mitigation...

  5. investigating

    We are continuing to work with our third-party service provider to mitigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000017mjDUCAY. Subsequent updates around mitigation status will be...

  6. resolved

    We can confirm that the issue was mitigated at 00:25 UTC on May 13, 2026 and the service has resumed normal operation. While we continue to monitor the upstream provider's progress on their underlying connectivity issue, our services are now stable on alternative paths....

  7. postmortem

    Customers and partners can find an incident summary report here: https://community.akamai.com/customers/s/feed/0D5a7000017mjDUCAY

Excerpts are shortened. Read the full incident on Akamai's status page.

Bot Manager Premier Issues minor 2026-05-11 16:03 UTC 27h 16m

Affected: Bot Management

  1. investigating

    We are investigating an emerging issue with Bot Manager Premier related to false positives with valid traffic being blocked. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and...

  2. investigating

    Updating to clarify that the issue appears to be impacting Bot Manager Premier. We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000017a38WCAQ. We will provide an...

  3. monitoring

    We have rolled back a release which we believe may have caused this issue as of 17:13 UTC on May 11, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community:...

  4. resolved

    We can confirm that the issue was mitigated at 23:13 UTC on May 11, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000017a38WCAQ or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Certificate Provisioning System (CPS) issues minor 2026-05-06 11:21 UTC 40m

Affected: TLS Provisioning (Certificates, CPS)

  1. investigating

    We are investigating an emerging issue with the Certificate Provisioning System (CPS) in the Akamai Control Center related to users being unable to perform changes. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon...

  2. resolved

    We can confirm that the issue was mitigated at approximately 11:30 UTC on May 6, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

Excerpts are shortened. Read the full incident on Akamai's status page.

Bot Manager Elevated False Positives Issues minor 2026-04-30 18:41 UTC 1h 18m

Affected: Bot Management

  1. investigating

    We are investigating an emerging issue with Bot Manager related to elevated false positives leading to denied legitimate traffic for end users. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more...

  2. monitoring

    We have implemented a fix for Bot Manager which addresses the issue we believe may have caused the elevated false positives as of 19:00 UTC on April 30, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details...

  3. resolved

    We can confirm that the issue was mitigated at 19:00 UTC on April 30, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a70000168PJsCAM, or...

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Reporting Issues affecting URL Traffic and URL Responses reports minor 2026-04-29 05:19 UTC 5d 7h

Affected: Reporting

  1. investigating

    We are investigating an issue with the 'URL Traffic' report related to reporting data unavailability. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid...

  2. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015pThhCAE. We will provide further updates as we make progress.

  3. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015pThhCAE. We will provide further updates as we make progress.

  4. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015pThhCAE. We will provide further updates as we make progress.

  5. investigating

    We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a7000015pThhCAE. We will provide further updates as we make progress.

  6. resolved

    We can confirm that the issue was mitigated at 06:50 UTC on May 4, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000015pThhCAE or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Intermittent Edge Delivery Delays in Chennai, IN (MAA) Region minor 2026-04-28 16:42 UTC 5d 10h

Affected: Edge Delivery, Bot Management

  1. investigating

    We have identified an issue with a network resource failure in the MAA (Chennai, IN) region related to intermittent delays and timeouts during peak traffic hours with Delivery and other Akamai services that traverse into/through the MAA region. We are actively investigating...

  2. identified

    We are continuing to work to identify opportunities for increasing capacity in the Chennai, IN (MAA) region to prevent issues during peak traffic hours. The current ETA for the hardware replacement effort is end of day on April 29, 2026. Customers and partners can find more...

  3. identified

    We have optimized capacity in the Chennai, IN (MAA) region to the best of our abilities. At this time there is no degradation to services in the region, but we do expect that intermittent delays and timeouts for Edge Delivery and other services such as Bot Manager Premier may...

  4. identified

    We were able to identify a solution which resulted in additional capacity for the Chennai, IN region and did not experience any degradation over the peak hours on April 29, 2026. The replacement of the network component has been briefly delayed. Customers and partners can find...

  5. resolved

    We can confirm that the issue was mitigated at 12:00 UTC on 2 May, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000015jW2OCAU or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Edge Delivery - HTTP Content Delivery in Europe minor 2026-04-28 15:40 UTC 7h 57m
  1. resolved

    We can confirm that the issue was mitigated at 16:20 UTC on April 28, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000015iVQMCA2, or...

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Delay in Traffic by Hostname reports minor 2026-04-28 02:50 UTC 14h 12m
  1. resolved

    We can confirm that the issue was mitigated at 13:30 UTC on April 28, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000015dBomCAE or...

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Secure Internet Access Issues minor 2026-04-27 03:20 UTC 10h 7m
  1. resolved

    We can confirm that the issue was mitigated at 05:26 UTC on 27 April, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000015Qwi8CAC or...

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TrafficPeak Issues minor 2026-04-24 20:07 UTC 3h 45m
  1. resolved

    We can confirm that the issue was mitigated at 23:36 UTC on April 24, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

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WSA reporting incomplete or missing data when filtering by TLS v3 Fingerprint minor 2026-04-23 14:11 UTC 5d 3h
  1. resolved

    We can confirm that the issue was mitigated at 10:45 UTC on April 28, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a70000151eEnCAI or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Akamai Control Center Issues none 2026-04-23 09:44 UTC 0m
  1. resolved

    We became aware of an issue in the Akamai Control Center related to errors when using multiple tools within "Edge Diagnostics". The issue lasted between 20:34 UTC on April 22, 2026, and 8:31 UTC on April 23, 2026. We can confirm that the issue is now resolved, and the service...

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Edge Delivery Issues in Frankfurt(DE-FRA-2) minor 2026-04-20 12:25 UTC 12h 42m
  1. resolved

    We can confirm that the issue was mitigated at 13:12 UTC on April 20, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and...

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NetStorage Issues minor 2026-04-16 03:17 UTC 3h 27m
  1. resolved

    We can confirm that the issue was mitigated at 04:57 UTC on 16 April 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000013s3OVCAY or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Configuration Deployment Issues in Property Manager minor 2026-04-07 18:43 UTC 18h 19m
  1. resolved

    We can confirm that the issue was mitigated at 11:30 UTC on April 8, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000012Uk7TCAS or...

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Data Services- Reporting Issues minor 2026-04-07 12:11 UTC 7d 7h
  1. resolved

    We can confirm that the issue was mitigated at 11:00 UTC on April 13, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000012RCWbCAO or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Certificate Provisioning System Issues minor 2026-04-07 10:02 UTC 3h 29m
  1. resolved

    We can confirm that the issue was mitigated at 9:49 UTC on April 7, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000012QbOsCAK or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Edge Delivery Issues in Chicago, Illinois minor 2026-04-06 18:22 UTC 8d 21h
  1. resolved

    We can confirm that the issue was mitigated at 23:12 UTC on April 10, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and...

Excerpts are shortened. Read the full incident on Akamai's status page.

Cloudlets and NetStorage upload Issues minor 2026-04-03 04:54 UTC 3d 5h
  1. resolved

    We can confirm that the issue was mitigated at 11:29 UTC on 3 April 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY or...

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Content Purge and Edge Delivery Issues for Customers Using Enforced mTLS settings minor 2026-03-31 07:03 UTC 2d 7h
  1. resolved

    We can confirm that the issue was mitigated at 14:00 UTC on April 2, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a7000011IxVDCA0 or...

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Edge Delivery Issues minor 2026-03-24 22:37 UTC 18h 52m
  1. resolved

    We can confirm that the issue was mitigated at 17:24 UTC on March 25, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

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Certificate Provisioning System (CPS) issues none 2026-03-24 22:34 UTC 1h 56m
  1. resolved

    After further investigation it was determined that this issue is not causing any customer impact or service disruption, we apologize for the confusion.

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Edge Delivery Issues With OpenJDK minor 2026-03-19 16:38 UTC 4d 1h
  1. resolved

    We can confirm that the issue was mitigated at 18:35 UTC on March 20, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000zYYneCAG or...

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Enterprise Application Access (EAA) Issues minor 2026-03-17 09:57 UTC 2h 22m
  1. resolved

    We can confirm that the issue was mitigated at 12:00 UTC on March 17, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/feed/0D5a700000z74q9CAA or...

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Connectivity Issues Impacting EAA, BMP, APR, and ETP/SIA minor 2026-03-13 18:39 UTC 1h 18m
  1. resolved

    We can confirm that the issue was mitigated at 18:50 UTC on March 13, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000yhjlyCAA or...

Excerpts are shortened. Read the full incident on Akamai's status page.

Akamai Control Center Issues minor 2026-03-13 03:36 UTC 2h 54m
  1. resolved

    We can confirm that the issue was mitigated at 5:45 UTC on 13 March, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000yaPCXCA2 or...

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Edge Delivery Issues none 2026-03-11 08:14 UTC 0m
  1. resolved

    We became aware of an issue with HTTP and HTTPS edge delivery network related to latency and/or availability issues. The issue lasted between 05:15 UTC and 07:11 UTC on 11 March, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation....

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Edge Delivery Issues in Dallas, US none 2026-03-10 17:49 UTC 0m
  1. resolved

    We became aware of an issue with Edge Delivery related to performance degradation in Dallas, US. The issue lasted between 14:37 UTC and 15:43 UTC on March 10, 2026. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and...

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DNS Malicious Filtering Issues none 2026-03-10 17:38 UTC 4h 22m
  1. resolved

    We can confirm that the issue was mitigated at 20:39 UTC on March 10, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and...

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Compute Connectivity Issues Impacting EAA, BMP, APR, and ETP/SIA minor 2026-03-09 19:28 UTC 3h 8m
  1. resolved

    We can confirm that the issue was mitigated at 21:16 UTC on March 9, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and...

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Bot Manager Premier (BMP) Issues minor 2026-03-07 19:00 UTC 3h 6m
  1. resolved

    We can confirm that the issue was mitigated at 22:00 UTC on March 7, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000xlBv4CAE, or...

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Enterprise Application Access (EAA) Issues minor 2026-03-05 21:00 UTC 1h 25m
  1. resolved

    We can confirm that the issue was mitigated at 20:55 UTC on March 5, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and...

Excerpts are shortened. Read the full incident on Akamai's status page.

Multiple Compute and Edge Delivery Services Experiencing Packet Loss in India Region minor 2026-02-27 21:32 UTC 3d 20h
  1. resolved

    We can confirm that the issue was mitigated at 13:40 UTC on February 28, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000wQl7YCAS,...

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Multiple Compute and Edge Delivery Services Experiencing Packet Loss in India Region minor 2026-02-27 13:28 UTC 6h 20m
  1. resolved

    We can confirm that the issue was mitigated at 13:10 UTC on February 27, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000wQI7YCAS or...

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Content Purge API Issues minor 2026-02-19 20:22 UTC 1h 28m
  1. resolved

    We can confirm that the issue was mitigated at ~19:00 UTC on February 19, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

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Certificate Provisioning System (CPS) recurrence of issues in Akamai Control Center Portal minor 2026-02-11 21:09 UTC 36d 22h
  1. resolved

    We can confirm that the issue was mitigated at 17:00 UTC on March 19th, 2026; and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000tGYakCAG or...

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Issues accessing Akamai Control Center major 2026-02-10 22:24 UTC 1h 49m
  1. resolved

    We can confirm that the issue was mitigated at 23:58 UTC on February 10, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000tQzoNCAS or...

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Certificate Provisioning System (CPS) issues in Akamai Control Center Portal minor 2026-02-10 00:23 UTC 17h 18m
  1. resolved

    We can confirm that the issue was mitigated at 03:22 UTC on 10 February 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000tGYakCAG or...

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Enterprise Center Issues none 2026-01-30 14:14 UTC 4d 11h
  1. resolved

    We can confirm that the issue was mitigated at 00:07 UTC on February 4, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000rj0IvCAI or...

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Certificate Provisioning System (CPS) Errors in Akamai Control Center (ACC) none 2026-01-26 13:00 UTC 0m
  1. resolved

    We recently became aware of an issue with the Certificate Provisioning System (CPS) user interface in Akamai Control Center (ACC) where users experienced "Akamai Control Center has experienced an error, please try again. If the problem persists, contact Akamai Technical...

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Edge Delivery Issues minor 2026-01-26 03:46 UTC 2d 5h
  1. resolved

    We can confirm that the issue was mitigated at around 08:00 UTC on January 26, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

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Upcoming winter storm notification none 2026-01-23 19:14 UTC 3d 23h
  1. resolved

    After monitoring our systems, we haven’t observed any issues with our services related to the winter storm. We will now consider this notification resolved.

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Edge Delivery Issues in Paris, France and Bogota none 2026-01-13 08:52 UTC 0m
  1. resolved

    We became aware of an issue with Edge Delivery Network related to connectivity time outs and latency issues with packet loss alerts. The issue lasted between 7:00 UTC and 7:30 UTC on 13th January, 2026. We can confirm that the issue is now resolved, and the service has resumed...

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Reporting Issues minor 2026-01-12 20:04 UTC 13h 41m
  1. resolved

    We can confirm that the issue was mitigated at 04:00 UTC on 13 January 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000p0akrCAA or...

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Enterprise Security - SIA impact in India minor 2026-01-08 12:54 UTC 30h 11m
  1. resolved

    We can confirm that the issue was mitigated at 11:47 UTC on January 9, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000oZGLXCA4 or...

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TLS Provisioning issues minor 2025-12-22 08:40 UTC 44h 19m
  1. resolved

    We can confirm that the issue was mitigated at 16:55 UTC on December 22, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000mklwcCAA...

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Edge Delivery Issues in Singapore and Chennai none 2025-12-15 19:14 UTC 3d 19h
  1. resolved

    We can confirm that the issue was mitigated at 18:00 UTC on December 15, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000lx29lCAA...

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Edge Delivery Issues minor 2025-12-05 15:17 UTC 7h 48m
  1. resolved

    We can confirm that the issue was mitigated at 14:49 on December 5, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000koIKzCAM or...

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Akamai Control Center Issues minor 2025-11-25 07:11 UTC 3h 20m
  1. resolved

    We can confirm that the issue was mitigated at approximately 10:05 UTC on November 25, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

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Edge Delivery Issues- between Australia/New Zealand and Non-Oceanic regions minor 2025-11-24 17:47 UTC 8d
  1. resolved

    We can confirm that the issue was mitigated at 15:31 UTC on November 25, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

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Edge Delivery Issues in Asia minor 2025-11-22 16:03 UTC 3d 6h
  1. resolved

    We can confirm that the issue was mitigated at 17:30 UTC on November 22, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000jEGhfCAG or...

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Edge delivery issues in Asia none 2025-11-21 12:45 UTC 0m
  1. resolved

    We became aware of an issue with a third-party service provider causing performance degradation to Edge Delivery in Asia. The issue lasted between 11:00 UTC on November 21, 2025, and 12:10 UTC on November 21, 2025. The third-party service provider has implemented a fix and, we...

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Web Security Analytics Issues none 2025-11-19 15:13 UTC 0m
  1. resolved

    We became aware of an issue in Web Security Analytics regarding errors when loading the application. The issue lasted between 13:25 UTC and 14:10 UTC on November 19, 2025. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and...

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Akamai Control Center Issues minor 2025-11-18 16:09 UTC 3h 8m
  1. resolved

    We can confirm that the issue was mitigated at 17:19 UTC on November 18, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000ihUWKCA2...

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Connection issues with Compute and Edge Delivery services in India none 2025-11-08 17:03 UTC 0m
  1. resolved

    We became aware of an issue with Compute and Edge Delivery services hosted in India related to connection timeouts and packet loss due to an issue with a third party transit provider. The issue lasted between 13:52 UTC on 08 November, 2025 and 14:53 UTC on 08 November, 2025. We...

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Issue with WSA, Content Protector and Firewall for AI Dashboards major 2025-11-04 13:08 UTC 1h 30m
  1. resolved

    We can confirm that the issue was mitigated at 13:18 on 04 November 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000gqFY2CAM or...

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Edge delivery issues in Africa minor 2025-11-04 09:52 UTC 5h 26m
  1. resolved

    We can confirm that the issue was mitigated at approximately 11:45 UTC on November 4, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

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Edge Delivery Issues minor 2025-10-29 01:36 UTC 3h 5m
  1. resolved

    We can confirm that the issue was mitigated at 02:40 UTC on 29 October 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000gBYHwCAO or...

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Web Application Firewall Issues none 2025-10-28 06:07 UTC 0m
  1. resolved

    We became aware of an issue with Content Protector related to availability with Rule ID # 3903402. The issue lasted from around 22:30 UTC on 22 October 2025 to 07:00 UTC on 23 October 2025, and 19:15-20:45 UTC on 27 October 2025. We can confirm that the issue is now resolved,...

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Web Security Analytics and Reporting Issues minor 2025-10-23 20:56 UTC 5d
  1. resolved

    We can confirm that the issue was mitigated at 01:04 UTC on October 27, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000fIcE8CAK or...

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Akamai Control Center Reporting issues none 2025-10-23 07:55 UTC 0m
  1. resolved

    We became aware of an issue with the Akamai Control Center related to multiple security reports returning errors. The issue lasted between 7:55 UTC on October 23, 2025, and 8:55 UTC on October 23, 2025. We can confirm that the issue is now resolved, and the service has resumed...

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Akamai MFA and EAA SMS Delivery Issues none 2025-10-20 15:33 UTC 9h 27m
  1. resolved

    Our MFA's SMS message delivery service provider has marked this incident as resolved at 23:08 UTC on October 20, 2025; based on current observations, the service has resumed normal operations.

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Reporting Issues minor 2025-10-15 06:13 UTC 1h 42m
  1. resolved

    We can confirm that the issue was mitigated at 6:45 UTC on 15 October 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000dyCRICA2 or...

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Performance degradation for various products in Washington (IAD3) minor 2025-10-14 18:23 UTC 23h 29m
  1. resolved

    This incident has been resolved.

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EAA Enterprise Center issues minor 2025-09-30 09:44 UTC 32h 49m
  1. resolved

    We can confirm that the issue was mitigated at 14:30 UTC on October 1, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000cDu8YCAS or...

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Edge Delivery issues in India minor 2025-09-27 12:52 UTC 12h 13m
  1. resolved

    We can confirm that the issue was mitigated at 14:30 UTC on September 27, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:https://community.akamai.com/customers/s/feed/0D5a700000c0cXWCAY...

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Akamai Control Center Issues none 2025-09-15 07:42 UTC 0m
  1. resolved

    We became aware of an issue with Property Manager related to availability with intermittent blank pages. The issue lasted between around 13:00 UTC on 11 September 2025 and 06:26 UTC on 15 September 2025. We can confirm that the issue is now resolved, and the service has resumed...

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Connectivity Issues - US-MIA (Miami), IT-MIL (Milan) and BR-GRU (Sao Paulo) minor 2025-09-14 20:10 UTC 47h 5m
  1. resolved

    We can confirm that the issue was mitigated at 08:23 UTC on September 15, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000ag9sFCAQ...

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Edge Delivery Issues in Denver, US none 2025-09-08 17:50 UTC 28h 9m
  1. resolved

    We can confirm that the issue was mitigated at 17:10 UTC on September 8, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000a3muACAQ or...

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Edge Delivery issues in India minor 2025-09-06 01:32 UTC 18d 5h
  1. resolved

    We can confirm that the issue was mitigated on September 14, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000ZrVV1CAN or reaching...

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Edge Delivery issues in the Philippines minor 2025-09-01 10:55 UTC 16d 23h
  1. resolved

    We can confirm that the issue was mitigated at 18:55 UTC on September 1, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000ZKxZWCA1...

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Edge Delivery Issues in Miami, US minor 2025-09-01 04:58 UTC 20h 34m
  1. resolved

    We can confirm that the issue was mitigated at 02:10 UTC on 1 Sep 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000ZJnSbCAL or...

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Global Latency and Connectivity Issues none 2025-08-27 12:57 UTC 4h 50m
  1. resolved

    We can confirm that the issue was mitigated at 10:50 UTC on August 27, 2025, and the service has continued normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000YsqBmCAJ...

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Edge Delivery Issues in Madrid, Spain none 2025-08-26 18:46 UTC 2d 15h
  1. resolved

    We can confirm that the issue was mitigated at 17:38 UTC on August 26, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000Ykq0DCAR or...

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Edge Delivery Issues in Madrid, Spain none 2025-08-26 02:02 UTC 0m
  1. resolved

    We became aware of an availability issue with edge delivery that occurred between 22:42 UTC and 23:56 UTC on August 25, 2025. The issue has been fully resolved, and services have returned to normal operation. Customers and partners can view additional details about the incident...

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Certificate Provisioning System (CPS) Issues minor 2025-08-16 09:10 UTC 2h 57m
  1. resolved

    We can confirm that the issue was mitigated at 11:42 UTC on 16 August, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000XsQ5wCAF or...

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Diagnostic Tools issue in Akamai Control Center minor 2025-08-12 11:28 UTC 6d 4h
  1. resolved

    We can confirm that the issue was mitigated at 7:22 UTC on August 18, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000XR9NaCAL or...

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Configuration Deployment Issues in Property Manager minor 2025-07-30 19:23 UTC 1h 26m
  1. resolved

    We can confirm that the issue was mitigated at 20:19 UTC on July 30, 2025, and after monitoring our systems for some time, we can confirm that the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

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Edge Delivery issues in Japan minor 2025-07-30 08:12 UTC 2h 49m
  1. resolved

    We can confirm that the issue was mitigated at 09:20 UTC on July 30, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and...

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Edge Delivery Connectivity Issues in United States minor 2025-07-17 18:07 UTC 12d 9h
  1. resolved

    We can confirm that the issue was mitigated at 13:52 UTC on 29 July 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000V3rhNCAR or...

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Edge Delivery issues in India minor 2025-07-17 11:00 UTC 4d 1h
  1. resolved

    We can confirm that the issue was mitigated at 12:30 UTC on July 17, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and...

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Edge Delivery issues in Los Angeles, California none 2025-07-14 19:49 UTC 7h 9m
  1. resolved

    We can confirm that the issue was mitigated at 19:00 UTC for IPv4 traffic and 19:08 UTC for IPv6 traffic on 14 July 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

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Edge Delivery Issues none 2025-06-26 08:29 UTC 51m
  1. resolved

    We can confirm that the issue was mitigated at 07:20 UTC on 26 June 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000T4LmqCAF or...

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mPulse data issues in Washington, USA none 2025-06-22 12:40 UTC 5h 26m
  1. resolved

    We can confirm that the issue was mitigated at 11:30 UTC on June 22, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000SeczmCAB or...

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Edge Delivery issues in Dallas none 2025-06-18 00:27 UTC 6h 10m
  1. resolved

    We can confirm that the issue was mitigated at around 21:30 UTC on June 17, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000SKPozCAH...

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Reporting issues none 2025-06-16 00:00 UTC 0m
  1. resolved

    We became aware of an issue with Reporting related to missing data for the "URL Traffic" report in Akamai Control Center. The issue lasted between June 16, 2025, and June 19, 2025. We can confirm that the issue is now resolved, and the service has resumed normal operation....

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Hostname Report - Data availability none 2025-06-12 09:56 UTC 0m
  1. resolved

    We became aware of an issue with 'Traffic by Hostname' report related to availability with reporting data. The issue lasted between around 15:00 UTC and 23:00 UTC on June 11, 2025. We can confirm that the issue is now resolved, and the service has resumed normal operation....

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Certificate Provisioning System (CPS) UI visibility issues minor 2025-06-09 23:56 UTC 27h 43m
  1. resolved

    We can confirm that the issue was mitigated at 01:30 UTC on 11 June 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000RfZQuCAN or...

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Edge Delivery Performance degradation in Sao Paulo none 2025-06-05 20:27 UTC 0m
  1. resolved

    We became aware of an issue with our Edge Delivery in Sao Paulo where users may have experienced connectivity issues. The issue lasted between14:40 UTC to 15:20 UTC on June 5th 2024. We can confirm that the issue is now resolved, and the service has resumed normal operation....

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Reporting Service - Enterprise Application Access (EAA) minor 2025-05-16 07:59 UTC 4h 46m
  1. resolved

    We can confirm that the issue was mitigated at 08:15 UTC on 16 May 2025 and no longer occurring. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent...

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Edge Delivery and Enterprise Application Access (EAA) connectivity issues in Sao Paulo, Brazil none 2025-05-13 17:58 UTC 2h 16m
  1. resolved

    We can confirm that the issue was mitigated at 16:47 UTC on May 13, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000PWbTYCA1 or...

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Akamai Multi Factor Authentication (MFA) issues none 2025-05-13 05:54 UTC 0m
  1. resolved

    We identified an issue with Akamai MFA between 4:30 UTC and 5:20 UTC on May 13, 2025 where users were unable to access sites that required MFA authentication and experienced "Site cannot be reached" errors. While our SMEs were actively investigating the issue, the services...

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Configuration Deployment Issues minor 2025-05-08 02:53 UTC 31h 35m
  1. resolved

    We can confirm that the issue was mitigated at 02:50 UTC on 8 May 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000P9EP2CAN or...

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Certificate Provisioning System (CPS) UI Issue minor 2025-05-07 00:28 UTC 17h 15m
  1. resolved

    We can confirm that the issue was mitigated at 17:34 UTC on May 7, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000P17C1CAJ, or...

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Customers may experience 500 errors when uploading large files to NetStorage minor 2025-04-30 14:11 UTC 2d 3h
  1. resolved

    In our previous post we mentioned that we were implementing a fix, however the correct status at that time was that we were working to mitigate the issue via a software rollback. We apologize for the miscommunication.At this time we can confirm that the issue was mitigated at...

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Telephony Issues minor 2025-04-26 04:34 UTC 4h 48m
  1. resolved

    We can confirm that the issue was mitigated at 9:15 UTC on April 26, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000OC0DaCAL or...

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Web Security Analytics issues minor 2025-04-24 14:48 UTC 1h 50m
  1. resolved

    We can confirm that the issue was mitigated at 15:20 UTC on 24 April, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000O4d9vCAB or...

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Connectivity issue across Multiple Akamai Data Centers minor 2025-04-16 21:48 UTC 16h 58m
  1. resolved

    We can confirm that the issue was mitigated at 03:30 UTC on April 17, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000Nc27TCAR or...

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Cloudlets Issue in Staging minor 2025-04-07 09:52 UTC 8h 43m
  1. resolved

    We can confirm that the issue was mitigated at 11:20 UTC on April 7, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000MqlhcCAB or...

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Web Security Analytics degradation in reports minor 2025-04-02 16:38 UTC 5h 29m
  1. resolved

    After monitoring the performance during peak, we can confirm that the issue was mitigated at 16:10 UTC on April 2, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

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Secure Internet Access Enterprise (SIA) Issues minor 2025-03-31 20:10 UTC 7h 52m
  1. resolved

    We can confirm that the issue was mitigated at 3:03 UTC on April 1, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000MIlj1CAD or...

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NetStorage Degradation in London minor 2025-03-24 17:07 UTC 2h 43m
  1. resolved

    We have confirmed that the anticipated impact to NetStorage was not realized due to redundant systems working as expected. We are moving this incident to Mitigated at this time. We apologize for the impact and thank you for your patience and continued support. We are committed...

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Enterprise Application Access (EAA) Management Console Issues minor 2025-03-21 06:07 UTC 3h 59m
  1. resolved

    We can confirm that the issue was mitigated at 6:00 UTC on 21 March, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000LFdNMCA1 or...

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Enterprise Application Access (EAA) Management Console Issues none 2025-03-21 05:03 UTC 0m
  1. resolved

    We became aware of an issue with EAA related to Management console being inaccessible due to high connection load on the database that lead to increased CPU utilization. The issue lasted between 2:00 UTC on 21, March, 2025 and 3:45 UTC on 21, March, 2025. We can confirm that the...

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Edge Delivery Issues minor 2025-03-19 03:51 UTC 10h 58m
  1. resolved

    We can confirm that the issue was mitigated at 05:15 UTC on 19 March 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000L0QPpCAN or...

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Edge Delivery Issues in multiple Data Centers none 2025-03-18 14:15 UTC 0m

Knock-on incidents at other vendors that started during this one and name Akamai:

  1. resolved

    We became aware of a connectivity issue related to intermittent performance degradation and latency issues on multiple Data Centers. The issue was observed intermittently between 08:26 UTC and 10:54 UTC on March 18, 2025. We can confirm that the issue is now resolved, and the...

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Compute Connectivity Issues Impacting EAA and ETP/SIA major 2025-03-17 18:38 UTC 21h 35m

Knock-on incidents at other vendors that started during this one and name Akamai:

  1. resolved

    We can confirm that the issue was mitigated at 21:34 UTC on March 17, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000KowF3CAJ or...

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EAA MFA Authentication Token Issue via Email none 2025-03-14 23:14 UTC 1h 36m
  1. resolved

    The issue affecting Enterprise Application Access (EAA) multi-factor authentication (MFA) tokens sent via email has been fully resolved. After monitoring the situation, we can confirm that everything is functioning as expected. We appreciate your patience throughout this...

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Potential Phishing Attempt Targeting Coinbase Customers none 2025-03-14 15:00 UTC 0m
  1. resolved

    Akamai is aware of reports regarding a potential phishing scam targeting Coinbase users that involves an Akamai email domain. We take information security very seriously and are actively investigating the matter. Phishing scams remain a prevalent cyber threat, and we urge all...

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Edge Delivery Issues in Philippines none 2025-03-12 07:00 UTC 0m
  1. resolved

    We became aware of an issue with Edge Delivery related to availability and connection failures. The issue lasted between 07:00 UTC on 12 March, 2025 and 07:30 UTC on 12 March, 2025. We can confirm that the issue is now resolved, and the service has resumed normal operation....

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Edge Delivery issues in New Jersey, US none 2025-03-11 08:34 UTC 0m
  1. resolved

    We became aware of an issue with network connectivity issues related to availability with 5xx errors. The issue lasted between around 00:25-00:35 UTC and 02:00-02:10 UTC on March 11, 2025. We can confirm that the issue is now resolved, and the service has resumed normal...

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Web Security Analytics Issue none 2025-03-10 14:18 UTC 0m
  1. resolved

    We became aware of an issue with Web Security Analytics (WSA) and Endpoint report related to real time reporting. The issue lasted between 12:30 UTC and 13:00 UTC on March 10, 2025. We can confirm that the issue is now resolved, and the service has resumed normal operation....

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Service Issue - Network Connectivity - Washington, DC (US-IAD) none 2025-03-10 11:50 UTC 0m
  1. resolved

    We recently became aware of intermittent connectivity issues for Compute and Delivery customers with services mapped to our Washington, DC (US-IAD) region. The issue lasted between 17:50 UTC on 10 March 2025 and 18:10 UTC on 10 March 2025. We can confirm that the issue is now...

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Reporting Issues minor 2025-02-27 17:07 UTC 7d 3h
  1. resolved

    We can confirm that the issue was mitigated at 19:40 UTC on February 27, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5Do000025jZJBKA2...

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Property Manager Issues none 2025-02-26 20:33 UTC 21h 26m
  1. resolved

    We can confirm that the issue was mitigated at 00:30 UTC on February 27, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5Do000023pkkxKAA or...

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Case Ticketing Issues minor 2025-02-17 18:29 UTC 3h 37m
  1. resolved

    We can confirm that the issue was mitigated at 20:10 UTC on February 17, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5Do000023mYWuKAM or...

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Connectivity Issue - Toronto none 2025-02-05 19:43 UTC 3h 20m
  1. resolved

    We can confirm that the issue is now resolved as of 19:13 UTC on February 05, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

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Edge Delivery Issues in Frankfurt none 2025-02-05 04:39 UTC 0m
  1. resolved

    We became aware of an issue with Edge Delivery related to connectivity issues. The issue lasted between 03:22 UTC and 03:52 UTC on 5 February 2025. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view...

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Automated Call Distribution issues Akamai main support phone number minor 2025-02-02 22:53 UTC 1h 43m
  1. resolved

    We can confirm that the issue is now resolved as of 23:28 UTC on February 02, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

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Cloudlets UI Issues none 2025-01-30 17:43 UTC 24h 51m
  1. resolved

    We can confirm that the issue is now mitigated as of 16:40 UTC on January 30th, 2025 and no longer occurring. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and...

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Edge Delivery Issues minor 2025-01-29 05:38 UTC 40h
  1. resolved

    We can confirm that the issue is now resolved as of 21:36 UTC on January 30, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

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Edge Delivery issues in the USA (East Coast) minor 2025-01-24 13:01 UTC 2d 17h
  1. resolved

    We can confirm that the issue is now resolved as of 11:20 UTC on 24 January 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5Do00001zehFeKAI...

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Configuration Deployment Issues none 2025-01-23 20:23 UTC 52m
  1. resolved

    We can confirm that the issue is now resolved as of 20:06 UTC on January 23, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact...

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Edge Delivery Issues in Frankfurt, Germany none 2025-01-23 08:12 UTC 0m
  1. resolved

    We became aware of an issue with Edge Delivery related to availability with connection timeouts. The issue lasted between around 04:50 UTC and 05:05 UTC on 23 January 2025. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and...

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Bot Manager (BMP) and Enterprise Application Access (EAA) Degradation in Washington DC none 2025-01-22 22:43 UTC 0m
  1. resolved

    We became aware of an issue with Bot Manager and Enterprise Application Access related to degradation and unavailability. The issue lasted between 19:45 UTC on January 22, 2025 and 20:15 UTC on January 22, 2025. We can confirm that the issue is now resolved, and the service has...

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EdgeKV Open API calls issues none 2025-01-17 19:50 UTC 2h 8m
  1. resolved

    We can confirm that the issue is now resolved as of 19:41 UTC on January 17th, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the...

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Edge Delivery issues related to Edge IP Binding minor 2025-01-16 16:33 UTC 15d
  1. resolved

    We can confirm that the issue is now resolved as of 22:00 UTC on 30 January 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000B4LbCbSQK...

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mPulse Dashboard and Alerting Degradation minor 2025-01-02 20:01 UTC 44m
  1. resolved

    We can confirm that the issue is now resolved as of 20:04 UTC on 2nd January, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

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Edge Delivery issues in India minor 2024-12-27 15:15 UTC 3d 14h
  1. resolved

    We can confirm that the issue is now resolved as of 14:40 UTC on 27 December 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

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Edge DNS issue minor 2024-12-24 13:30 UTC 2h 21m
  1. resolved

    We can confirm that the issue is now resolved as of approximately 14:50 UTC on December 24, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

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NetStorage Issues none 2024-12-13 15:30 UTC 0m
  1. resolved

    We encountered connectivity issues with some NetStorage servers in Frankfurt between 13:30 UTC and 13:54 UTC on December 13, 2024. This resulted in all requests from Akamai edge servers to these NetStorage servers timing out. We have implemented a fix and can confirm that the...

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Certificate Provisioning System issue minor 2024-12-13 00:34 UTC 2h 19m
  1. resolved

    We can confirm that the issue is now resolved as of 2:25 UTC on December 13, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

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Reporting Issues minor 2024-12-09 03:15 UTC 4d 7h
  1. resolved

    We can confirm that the issue is now resolved as of 00:30 UTC on December 13, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

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Web Security Analytics Issues minor 2024-12-04 15:25 UTC 3h 40m
  1. resolved

    We can confirm that the issue is now resolved as of 19:00 on December 4, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000B2lXbOSQU or...

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Enterprise Application Access Degradation in Frankfurt, Germany none 2024-12-03 16:33 UTC 9d 6h
  1. resolved

    We can confirm that the issue is now resolved as of 23:00 UTC on 12 December, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

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Event Center reporting issues minor 2024-11-29 18:04 UTC 3h 1m
  1. resolved

    We can confirm that the issue is now resolved as of 20:55 UTC on November 29, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to...

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Edge Delivery Issues in Dallas none 2024-11-21 07:17 UTC 11d 1h
  1. resolved

    We can confirm that the issue is now resolved as of 02:15 UTC on 21 November 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

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Reporting issues none 2024-11-20 10:16 UTC 2d 9h
  1. resolved

    We can confirm that the issue is now resolved as of 9:15 UTC on November 20, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

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Cloudlets ALB Activation Issues minor 2024-11-14 07:48 UTC 8h 36m
  1. resolved

    We can confirm that the issue is now resolved as of 15:35 UTC on November 14, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to:...

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NetStorage Issue in Mumbai none 2024-11-07 23:00 UTC 0m
  1. resolved

    We have identified an issue with NetStorage in our Mumbai data center, where users may have experienced connection timeouts and errors with the service. The issue appears to have started around 18:10 UTC on November 7, 2024. We have mitigated the issue as of 22:10 UTC on...

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Telephony Issues in South Korea minor 2024-11-04 05:58 UTC 3h 43m
  1. resolved

    We can confirm that the issue is now resolved as of 08:45 UTC on 4 November 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AzwOObSQM...

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Reporting issues minor 2024-11-01 13:49 UTC 5h 23m
  1. resolved

    We can confirm that the issue is now resolved as of 17:30 UTC on 1 November 2024, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

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Reporting Issues minor 2024-11-01 06:50 UTC 2h 23m
  1. resolved

    We can confirm that the issue is now resolved as of 08:20 UTC on November 1, 2024, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

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Hostname Report Delays minor 2024-10-28 15:27 UTC 11d 3h
  1. resolved

    We can confirm that the issue is now resolved as of 14:42 UTC on October 28, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

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Edge Delivery issues in Europe and the USA minor 2024-10-21 12:09 UTC 57d 3h
  1. resolved

    We can confirm that the issue is now resolved as of 13:39 UTC on October 21, 2024, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to:...

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