Coralogix
Apps and SaaS. Source: Coralogix status page.
- Incidents, last 90 days
- 22
- Median to mitigation
- 17m
- Median to resolution
- 36m
- p95 to resolution
- 1h 49m
- Naming an upstream provider
- 0%
- With a postmortem on the status page
- 0%
What failed, last 90 days
| The text does not say enough to tell | 19 |
| Exhausted memory, disk, CPU, queues, connection pools or quotas | 1 |
| Data delayed, stale, lost or corrupted, or needing replay after recovery | 1 |
| A provider or third-party service this vendor depends on failed | 1 |
Tagged by deepseek/deepseek-v4.1-flash from each incident's updates. See the methodology.
Incidents per month
All recorded incidents
Custom dashboards unavailable on EU2
Affected: UI - Dashboards
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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investigating
We are aware that customers on EU2 are currently unable to load custom dashboards and may see error messages. Our team is actively investigating this issue.
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identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Ingestion Delays Across All Pipelines in the US3 Region
Affected: Fleet, Processing – Logs, Processing – Metrics, Processing – Event2Metric, Processing – Traces, Processing – RUM, Ingestion – Logs (Frequent Search), Ingestion – Logs (Archive), Ingestion – Metrics, Ingestion – Traces (Frequent Search), Ingestion – Traces (Archive), Alerts – Logs, Alerts – Metrics, Alerts – Traces, Alerts – Flow, Alerts - SLO, Alerts – Notifications, Notification Center, Cases/Incidents
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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investigating
We are currently experiencing ingestion delays on our US3 cluster, affecting all pipelines, including Logs, Metrics, and Traces. As a result, related platform features may also be impacted. Our teams are actively investigating the issue and working to implement a resolution. We...
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identified
The issue has been identified and a fix is being implemented.
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monitoring
A fix has been implemented and we are monitoring the results.
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monitoring
Alerts related features are operational. We are still monitoring for any ingestion delays affecting the cluster.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
AP1 - increased latency in Metrics/Logs Ingestion
Affected: Alerts - Logs
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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investigating
We are seeing elevated lag related to metrics/logs in AP1 region, associated alerts are also affected. Our team is actively working on mitigation.
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identified
The issue has been identified and a fix is being implemented.
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identified
We are continuing to work on a fix for this issue.
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identified
We are continuing to work on a fix for this issue.
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identified
We have mitigated most of the issues with some lingering lag relative to log alerts. We'll continue to update when possible.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
EU2 - delayed/missing metrics for data usage
Affected: Ingestion - Metrics
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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investigating
We are observing increased latency and delayed ingestion of data usage metrics in EU2. Our team is aware and actively working on mitigating.
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identified
The issue has been identified and a fix is being implemented.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Log alerts Lag in AP2
Affected: Alerts - Logs
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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investigating
Our team is currently investigating an issue causing log alert delays in the AP2 region. Should you have any questions or require further assistance, please contact us via live chat or email at support@coralogix.com.
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identified
The issue has been identified and a fix is being implemented.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Data usage metrics having issues
Affected: Processing - Metrics, Processing - Metrics, Processing - Metrics
Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: Not enough capacity for the load. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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investigating
We have identified an issue our end that is related specifically to the calculation of the cx_data_usage metrics rather than an actual failure or loss of incoming data. Our engineering team is actively adjusting the service capacity and settings, and the metrics are expected to...
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identified
The issue has been identified and a fix is being implemented.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
EU2 - Archive Logs Ingestion Delay
Affected: Ingestion - Logs (Archive)
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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investigating
We are currently experiencing approximately 1 hour lag for ingesting logs in EU2 env for Archive Tier logs only.
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identified
The issue has been identified and a fix is being implemented.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
EU2 - Alerts Lagging Incident
Affected: Alerts - Logs, Alerts - Metrics, Alerts - Traces, Alerts - Flow
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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identified
The issue has been identified as related to internal resources, and we are actively working on a fix with an expected recovery time of 30mins.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
EU2 - Intermittent error / timing out of certain UI elements
Affected: Alerts - Notifications, UI - Incident Management
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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investigating
We are aware of an issue affecting certain features such as Alerts Management on the frontend UI. We are actively investigating and will update as soon as possible.
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identified
The issue has been identified and a fix is being implemented.
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monitoring
A fix has been implemented and we are monitoring the results.
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monitoring
We can now observe that systems look nominal at this time and are continuing to monitor the situation.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Alert evaluation delays on EU2
Affected: Alerts - Logs, Alerts - Metrics, Alerts - Notifications
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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monitoring
Between 13:35 and 13:57 UTC, alerts using the "less than" condition were disabled in our EU2 region(team-name.app.eu2.coralogix.com) Also, some customers in this region may have experienced delayed alert evaluations for the other alert conditions.
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resolved
The issue has been resolved. If you have any questions, reach out via chat or email at support@coralogix.com.
Excerpts are shortened. Read the full incident on Coralogix's status page.
US2 - degraded performance for metrics ingestion
Affected: Collection - Metrics, Processing - Metrics, Ingestion - Metrics
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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investigating
We are seeing elevated latency and error rates related to metrics ingestion.
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identified
The issue has been identified and a fix is being implemented.
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monitoring
A fix has been implemented and we are monitoring the results.
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identified
Unfortunately error rates remain elevated, we are continuing to investigate and will update soonest.
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identified
Our engineering team have identified possible root causes and are working on mitigating the problem with specific remediation actions. We will continue to update as soon as new information is available.
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monitoring
We have executed several remediation actions and should be seeing improvements now and are continuing to monitor the situation.
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monitoring
We are observing infrastructure dashboards showing nominal outputs at this time but are continuing to monitor the results. Will update soon.
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monitoring
Our team can confirm at this juncture that all signals are green and are continuing to monitor the situation for developments.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Webhook notification processing delays on EU1
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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investigating
We are investigating reports of delays in webhook notification delivery on EU1. Our team is actively working to identify and resolve the issue. If you have any questions, reach out via chat or email at support@coralogix.com.
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identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
US2 Log alerts lag
Affected: Alerts - Logs
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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investigating
We are currently investigating a delay in log alerts within the US2 region. Our engineering team is actively working on resolving the issue as quickly as possible. If you need immediate assistance, please reach out via in-app chat or email us at support@coralogix.com.
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identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Custom Dashboard US3
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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investigating
An issue is currently affecting customers in our US3 region, where custom dashboard links are failing to load and preventing dashboards from displaying. Our R&D team is actively investigating the situation to implement a resolution. We will post regular updates on our status...
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identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Lag in logs ingestion in the US1 region
Affected: Collection - Logs, Processing - Logs, Ingestion - Logs (Archive)
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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identified
Some customers in the US1 region (team-name.app.coralogix.us) may currently experience delays in logs ingestion. The issue has been identified and we are working for a fix. For further assistance or inquiries, please contact us via our in-app chat or email us at...
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Olly AI is unavailable in EU1 region
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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investigating
We are aware that some customers in the EU1 region may be unable to use the Olly AI observability agent and are receiving errors when attempting to interact with it. Features related to it such as the Query Assistant are also impacted. Our team is actively investigating the...
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
RUM data is unavailable for specific users
Affected: Collection - RUM, Collection - RUM, Collection - RUM, Collection - RUM, Collection - RUM, Collection - RUM, Processing - RUM, Processing - RUM, Processing - RUM, Processing - RUM, Processing - RUM, Processing - RUM, UI - RUM, UI - RUM, UI - RUM, UI - RUM, UI - RUM, UI - RUM
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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investigating
We are currently investigating an issue affecting Real User Monitoring (RUM). Some customers may be unable to view RUM data or access RUM-related features. Our team is actively working to restore full functionality. If you have any questions, reach out via chat or email at...
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identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Log Query failures across EU1 region
Affected: Processing - Logs, Processing - Logs, UI - Explore, UI - Explore
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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monitoring
We experienced a brief period of log query failures affecting Explore → Logs (both v2 and Legacy) in the EU1 and US1 regions. During this time, some customers may have encountered errors when running log queries or accessing archived log data. Our engineering team was actively...
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monitoring
We are continuing to monitor for any further issues.
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resolved
All services are currently up and running. We can confirm that the issue was affecting only EU1 region.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Chat application (intercom)
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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investigating
Our third-party chat application is currently experiencing issues. For status updates, please visit https://www.finstatus.com. We apologize for any inconvenience this may cause. If you need assistance, please send an email to support@coralogix.com.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Metric alerts with LESS-THAN condition not working in EU1, EU2 and US1 region
Affected: Alerts - Metrics, Alerts - Metrics, Alerts - Metrics
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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identified
We have identified an ongoing issue with metric alerts that have the less-than condition in the EU1, EU2 and US1 region. As a result these alert types are not working as intended. Our team is actively working to resolve the issue as quickly as possible. We apologize for the...
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Custom Dashboards - widgets using dataprime failing to load
Affected: UI - Dashboards, UI - Dashboards, UI - Dashboards, UI - Dashboards
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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investigating
Customers may experience widgets failing to load in custom dashboard widgets leveraging dataprime queries. Our team is currently investigating the issue with urgent priority and will update when possible.
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investigating
We are continuing to investigate this issue.
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identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
US2 - Metrics API degraded performance
Affected: UI - Dashboards
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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investigating
Customers in US2 / cx498 may experience degraded performance and intermittent issues with Metrics related dashboards and widgets, we are actively investigating the issue and will relay updates as soon as they become available.
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identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
AP1 - delay in frequent search logs
Affected: Ingestion - Logs (Frequent Search)
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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investigating
Customers in AP1 region may observe a small delay relative to ingestion of Frequent Search (high) tier logs. We are actively working towards resolution. Updates will be relayed as soon as they become available.
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identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
EU2 - Ingestion delay
Affected: Ingestion - Logs (Frequent Search), Ingestion - Logs (Archive), Alerts - Logs
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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investigating
We are currently experiencing an elevated delay in EU2 for logs, this is affecting ingestion and alerts. Issue is being actively worked on and we will provide updates as soon as they are available.
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identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
[EU2] Slowness of querying logs related data from the Archive
Affected: Collection - Logs, UI - Explore, UI - Dashboards
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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identified
Our team is currently working on fixing an issue causing slowness in querying archive data (logs) in the EU2 region. Access to archived data may experience delays, impacting queries and related services. We are working on a solution to restore full functionality as soon as...
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Delay for case related notifications in EU1 region
Affected: Alerts - Logs, Alerts - Metrics, Alerts - Traces, Alerts - Flow, Alerts - Notifications
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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identified
We are currently working on implementing a fix for an issue which causes delays for case related notifications in the EU1 region. The incidents related notifications are not affected. Our team is actively working to resolve this issue. If you have any questions, reach out via...
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Log-based alerts may experience delays in the AP1 region
Affected: Alerts - Logs
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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investigating
We are currently experiencing increased processing delays affecting log-based alerts in the AP1 region. As a result, some log-based alerts may be delayed by a short period of time(minutes), particularly those configured with shorter evaluation intervals. Our team is actively...
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identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Archive query failures affecting AP1
Affected: Ingestion - Logs (Archive)
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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investigating
We are currently investigating this issue.
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investigating
We are currently investigating an issue affecting archive queries in the AP1 region. Users may experience failures when loading dashboards, the Explore screen, or RUM screens. Our team is actively working to resolve this issue. If you have any questions, reach out via chat or...
-
identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
SLO Degraded and Recording Rules not generating Metrics in EU2 Region
Affected: Processing - Metrics, Alerts - Metrics
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investigating
We are currently experiencing an issue affecting the Service Level Objectives (SLOs) and Recording Rules features in the EU2 region. At this time, metrics generated by recording rules are not being populated with data and the SLO functionality is degraded. As a result, SLO...
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identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Logs ingestion in EU2
Affected: Ingestion - Logs (Archive)
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identified
Our team is currently investigating an issue with logs ingestion in the EU2 region. We are working actively to resolve this matter. Should you require further assistance or have any questions, please reach out via chat or email us at support@coralogix.com.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
APM Ingestion EU2 region
Affected: UI - APM
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investigating
Our team is currently investigating an issue with APM query in the EU2 region. We are working actively to resolve this matter. Should you require further assistance or have any questions, please reach out via chat or email us at support@coralogix.com.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Archive query failures affecting EU2
Affected: Ingestion - Logs (Archive)
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investigating
We are currently investigating an issue affecting archive queries in the EU2 region Users may experience failures when loading dashboards, the Explore screen, or RUM screens. Our team is actively working to resolve this issue. If you have any questions, reach out via chat or...
-
monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
EU1 - Metrics Based Alerts & Dashboards May Be Degraded
Affected: Alerts - Logs, UI - Dashboards
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investigating
For customers in EU1 region, we have observed that some custom dashboard widgets are having extended loading times. A subset of alerts may also be affected. Our team is aware and actively looking into it. For additional assistance, please open a support chat or send us an email...
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identified
The issue has been identified and a fix is being implemented.
-
identified
We are continuing to work on a fix for this issue.
-
identified
We are continuing to work on a fix for this issue.
-
monitoring
A fix has been implemented and we are seeing improvements now, continuing to monitor and actively assess the situation.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Dataprime queries US2
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resolved
We have identified an issue with our US2 region where dataprime queries generate an error. Our Team is actively working on a fix. If you need assistance or have a question, please send us an email to support@coralogix.com or chat with our support Team.
Excerpts are shortened. Read the full incident on Coralogix's status page.
RUM (Real User Monitoring) Data Ingestion Unavailable in EU2
Affected: Collection - RUM, Processing - RUM
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investigating
We are currently experiencing an issue affecting the ingestion of RUM data in our EU2 environment. Our engineering teams are actively investigating and working to resolve the issue with the highest priority. We apologize for the inconvenience and will provide further updates as...
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identified
The issue has been identified and a fix is currently being implemented.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
The incident has been fully resolved, and all previously affected RUM data is now available within the system.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Olly.new domain is currently inaccessible
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investigating
We are currently experiencing an issue affecting the olly.new web application domain, which is currently inaccessible. Our R&D teams are actively investigating the root cause and working to restore service as quickly as possible. Please note that Olly integrations within...
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resolved
Olly.new domain is currently under maintenance. Our service can be further accessed at https://ollyhq.com or through web application integration inside Coralogix Teams. This incident is resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Cases creation delay US1
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investigating
Our team is investigating a delay in case creation in the us1 region (team.coralogix.us). For assistance or more questions, please contact us via chat or email support@coralogix.com.
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identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Lag in our US2 region
Affected: Ingestion - Logs (Frequent Search)
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investigating
Some customers in the US2 region (team-name.app.cx498.coralogix.com) may currently experience delays in data ingestion. Our engineering team is investigating the matter and working toward a resolution. For further assistance or inquiries, please contact us via our in-app chat or...
-
identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Log in issue
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resolved
Some of our customers across various regions may currently be experiencing difficulties logging into their accounts. Our team is fully committed to resolving this matter promptly and expects a solution shortly. For any questions or further assistance, please contact us via email...
Excerpts are shortened. Read the full incident on Coralogix's status page.
Coralogix Support Chat Issues
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investigating
We have identified an issue causing the Coralogix Support Chat application to not load as expected. We are actively monitoring the situation and will restore chat functionality as soon as the issue is resolved. If you require any assistance in the meantime, please contact our...
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Error when using Email Group Webhook in EU1, EU2, US2 and AP1
Affected: Alerts - Notifications, Alerts - Notifications, Alerts - Notifications, Alerts - Notifications, UI - Authentication / Login, UI - Authentication / Login, UI - Authentication / Login, UI - Authentication / Login
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investigating
We are currently investigating an issue causing errors when using the Email Group Webhook for alert notifications in EU1, EU2, US2 and AP1 regions. Our engineering teams are actively investigating this issue with the highest priority. We will provide further updates as soon as...
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identified
This issue has been identified to affect email sends from Coralogix, which may affect emailed reports, password reset and invitation emails. Our engineering teams are continuing to investigate this issue. We will provide further updates as soon as more information becomes...
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monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Lag with LiveTail on US2(cx498) region
Affected: UI - Live Tail
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investigating
We are currently experiencing lag in LiveTail. Our engineering team is actively investigating and working to resolve the processing backlog. If you have any questions, reach out via chat or email at support@coralogix.com.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Real User Monitoring (RUM) feature is currently unavailable in the UI across the EU1, EU2, US1, US2, AP1, and AP3 regions.
Affected: UI - RUM, UI - RUM, UI - RUM, UI - RUM, UI - RUM, UI - RUM
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investigating
We are currently investigating an issue affecting the Real User Monitoring (RUM) feature across the EU1, EU2, US1, US2, AP1 and AP3 regions. At this time, the issue appears to be UI-related, with users encountering a blank page when accessing the RUM section. Our team is...
-
identified
Our engineering team has identified the issue and is currently implementing a fix.
-
identified
The Real User Monitoring (RUM) UI functionality has been restored and is now fully operational in the EU1, EU2, AP1, and AP3 regions. Our teams are currently investigating the remaining affected regions, US1 and US2. Further updates will be provided as soon as they become...
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monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Login Issues in EU1, EU2 and US2
Affected: UI - Authentication / Login, UI - Authentication / Login, UI - Authentication / Login
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investigating
We are currently investigating an issue affecting a subset of customers in the EU1 ( .coralogix.com), EU2 ( app.eu2.coralogix.com) and US1 ( .app.coralogix.us) regions. Impacted users are logged in, but seeing the login page when they refresh. Our team is actively working to...
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
We are currently investigating an issue affecting the alerting pipeline in the EU2 environment.
Affected: Alerts - Logs, Alerts - Metrics, Alerts - Traces, Alerts - Flow, Alerts - Notifications
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investigating
We are currently investigating an issue affecting the alerting pipeline in the EU2 environment. Customers may experience missing or delayed alerts. Our engineering team is actively working to identify the root cause and restore normal alert delivery. We will share updates as...
-
identified
Our engineering team has identified the issue and is currently implementing a fix
-
monitoring
A fix has been implemented and we are monitoring the results
-
resolved
This incident has been resolved
Excerpts are shortened. Read the full incident on Coralogix's status page.
We are currently experiencing an issue with querying All Logs in AP2
Affected: UI - Explore
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investigating
We are currently experiencing an issue with querying All Logs in AP2. Our team is investigating this as a priority. Searches in Frequent Search are working as expected.
-
identified
Our engineering team has identified the issue and is currently implementing a fix.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Customers across all environments may experience interruptions in receiving metrics from Azure integrations
Affected: Ingestion - Metrics, Ingestion - Metrics, Ingestion - Metrics, Ingestion - Metrics, Ingestion - Metrics, Ingestion - Metrics, Ingestion - Metrics
Names an upstream provider: Azure.
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investigating
We are currently investigating an issue affecting the metrics ingestion into Coralogix from Azure integrations. This issue may reflect on some customers from all environments. We apologize for the inconvenience and will provide updates as soon as more information becomes...
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identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented, and we are actively monitoring the results. Metrics ingestion is recovering, and any data impacted during the incident is expected to be backfilled shortly.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Issue opening events in Cases page (All Regions)
Affected: UI - Incident Management, UI - Incident Management, UI - Incident Management, UI - Incident Management, UI - Incident Management, UI - Incident Management, UI - Incident Management
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investigating
We are currently investigating an issue affecting the Cases page. When opening an event (case), some users may encounter a blank page due to a frontend error impacting all Coralogix regions. Please note that this issue is limited to the user interface and does not affect...
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identified
Our engineering team has identified the issue and is currently implementing a fix. We will provide further updates on the status as they become available.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
DataPrime queries degraded performance on all environments
Affected: UI - Explore, UI - Explore, UI - Explore, UI - Explore, UI - Explore, UI - Explore, UI - Explore, UI - Dashboards, UI - Dashboards, UI - Dashboards, UI - Dashboards, UI - Dashboards, UI - Dashboards, UI - Dashboards
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investigating
We are currently investigating elevated error rates in our DataPrime query engine across all regions. This may result in intermittent behavior of slower query performance or query failures when viewing dashboards and exploring data. We are sorry for this inconvenience and...
-
identified
Our engineering team has identified the issue and is currently implementing a fix. We will provide further updates on the status as they become available.
-
identified
Following further investigation, we have identified that users may experience errors only for some DataPrime queries that include the time period between 13:05 and 14:00 UTC. For all other time ranges, DataPrime queries should operate normally. Our R&D teams are actively working...
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monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Missing Services in Service Catalogue
Affected: UI - APM, UI - APM, UI - APM, UI - APM, UI - APM, UI - APM, UI - APM
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investigating
We are investigating an issue with our APM service catalogue tab in all regions. Our engineering team is actively investigating and working to resolve. If you need assistance or have a question please contact us through chat or send us an email to support@coralogix.com.
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monitoring
A fix has been implemented and we are monitoring the results. Teams that saw missing service in the Service Catalog should see relief now.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
The SSO login button may not be visible across all regions
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Log processing delays on EU2 region
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
EU1 - Potential issues querying High Frequent Search data
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Delay in Frequent Search data ingestion on EU2 region for a specific cluster
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Ingestion of RUM Logs delayed on EU2
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Metric ingestion in AP2 region is impacted
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Degraded trace results in Frequent Search
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Alerts processing lag for in EU1
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
[EU2] Alerts page doesn't load
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Service Catalogue in AP1 region
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Delay in Data Ingestion – EU2 Region
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
EU2 Metrics Recording Rules Lag
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Log based alerts in EU1 Region
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
SSO Login Issues in EU1, EU2 and US1
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Delayed processing on EU1
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
MCP Endpoint Connectivity Issue - US region
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
MCP Server not loading for US2
-
resolved
This issue has been resolved. Customers need to clear the MCP tokens (an option in cursor) and re-authenticate, and MCP will work again as expected.
Excerpts are shortened. Read the full incident on Coralogix's status page.
EU2 Recording Rules Evaluation Lag
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resolved
Between 08 Feb 2026 16:30 UTC and 08 Feb 2026 17:20 UTC, customers in the EU2 region experienced delays in recording rules evaluation. During this period, some metric outputs and alert evaluations may have been delayed. The issue has been resolved and recording rule processing...
Excerpts are shortened. Read the full incident on Coralogix's status page.
Alert webhook notifications are currently experiencing delays in the AP1 region
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resolved
Services are up and stable. Incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Delayed processing in US1
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Alert evaluation delays on EU1
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resolved
Start time: 28 Jan 2026 08:39 UTC End time: 28 Jan 2026 11:26 UTC Summary Between 08:39 and 11:26 UTC, some customers experienced delays or missed alert triggers. During this window, alert evaluations were intermittently not processed as expected. The issue has been fully...
Excerpts are shortened. Read the full incident on Coralogix's status page.
Delayed ingestion for Logs, Metrics, Traces in US2 cluster
-
resolved
All the systems are up and stable for the moment. Incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Alerts delays in EU1
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Third party chat system (intercom)
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Custom Dashboard in EU2
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Support chat issues
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Issue with creating new Incidents
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Cloudflare is experiencing an incident that is affecting Coralogix
Names an upstream provider: Cloudflare.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
All Logs queries
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Metrics ingestion lag EU1
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Failed DataPrime queries in EU2 cluster for Frequent Search tier
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Intercom(our third-party chat support app) is experiencing an incident that is affecting the functionality of Coralogix Support chat.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
AWS is experiencing an incident that is affecting the collection of AWS metrics and resources and causing issues with the chat application.
Names an upstream provider: AWS.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Delayed log ingestion in Frequent Search for few customers in EU2 region
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resolved
Services are up and stable, logs are being ingested correctly. This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
All Logs search
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Alert Triggering Issue in EU1
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
single sign on
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Non-Admin Users Experiencing Issues Loading Custom Dashboards
-
resolved
A fix has been deployed. Affected users should now be able to access custom dashboards without any issues. Issue is now resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Dashboard Loading Errors in US1
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Lag in Metrics Recording Rules in EU2
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Archive queries in US2 Region
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Metrics ingestion lag EU1
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Investigating Slowness Affecting US2 Customers
-
resolved
The issue has been resolved. Our investigation confirmed that it affected only a small subset of customers and was likely related to a local network issue.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Lag in alerting in AP1
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Authentication issues on EU1, EU2, AP1 and US2 environments
-
resolved
All services are up and stable. No further issues encountered. This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Standard Alerts on AP1 cluster are experiencing delays
-
resolved
Everything is stable and all services are up and running after fix was deployed. This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Delay in incidents and notifications in EU1
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
[AP3] Integrations, Contextual Data, Outbound Webhooks, Extensions pages are not loading
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
[AP1] - Delay in Log with Threshold Alerts
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Alerts creation and updating US2
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
[US2] - Delay in Log based alerts
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
[US2] - Delay in Metric Alerts and Log Standard Alerts
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Coralogix services on US1
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
[EU1] - Authentication Errors and UI Friction
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
[EU2] - Delay in archive data ingestion
-
resolved
Tracing and Logs data are coming to the archive without delays. The issue is resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Alerting Delay in US1 region
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
[EU2] Issues querying the archive data
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Service Degradation in EU2 Environment
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
[US2 - CX498] - Delay in Traces Frequent Search ingestion
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Temporary Delay in Data Writes to S3 Buckets
-
resolved
After fix was applied, all the environments are stabile and running. This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Eu2 S3 ingestion lag
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Alert Triggering Issue in EU2
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
[US1] - Issues retrieving query results from Archive
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
[EU1] - Issues retrieving query results when querying frequent search
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
[Resolved] Customers running on EU (Ireland) region cluster may have experienced issues querying High Frequent Search data.
-
resolved
[Resolved] Customers running on EU (Ireland) region cluster may have experienced issues querying High Frequent Search data. Querying data on Frequent Search logs for a subset of customers on EU (coralogix.com domain) was impacted and had degraded performance. No effect on logs...
Excerpts are shortened. Read the full incident on Coralogix's status page.
Alerts triggering US1
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
[EU2] - Partial outage in EU2 region
Names an upstream provider: AWS.
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resolved
This incident has been resolved. The root cause of the issue is related to a regional incident in AWS EU-NORTH-1. Incident details can be found here: https://health.aws.amazon.com/health/status. We are actively working on the Root Cause Analysis (RCA) and will deliver it as soon...
Excerpts are shortened. Read the full incident on Coralogix's status page.
collecting data that is causing misfire alerts
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Non-Admin Users Experiencing Issues Loading Custom Dashboards
-
resolved
A fix has been deployed. Affected users should now be able to access custom dashboards without any issues. Issue is now resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Event2Metrics lag in US1
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Logs delay in Ireland Region EU1
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
[EU1] Customers experience issues with loading one of our hosted apps
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
[EU2] Slowness of querying data from All logs / All traces
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
[EU1] - Customer experience errors while querying logs data from frequent search
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
[US2] - Delay In Metric Data Ingestion
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
[US1] - Errors while running "All logs" queries
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
[EU1] - Alerts sample log might be missing or inaccurate
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
[US1] - Errors while running "All logs" queries
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Coralogix dashboard freezes
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Alerts UI Issues
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
[EU2] - Delay in Traces archive ingestion
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
[US1]- Log Processing (Frequent Search)
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
[US1] - Recording Rules lag in US1 Region
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
[AP1] Frequent Logs query issues
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Coralogix's status page.
Extensions
-
resolved
The security extensions are fixed now.
Excerpts are shortened. Read the full incident on Coralogix's status page.