DigitalOcean

Affected: Global

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. resolved 2026-10-13 17:09 UTC

   Between 04:34 and 12:15 UTC, customers experienced service interruptions affecting App Platform deployment operations. During this window, customers may have been unable to deploy new applications or scale existing deployments. Applications already running prior to the incident...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Global

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

1. investigating 2026-10-11 22:01 UTC

   Our Engineering team is investigating an issue causing intermittent external DNS lookup failures for Managed Kubernetes clusters in multiple regions. Applications running on affected clusters may intermittently fail to resolve external domain names. We apologize for the...

2. monitoring 2026-10-11 22:54 UTC

   Our Engineering team has implemented a fix to address the intermittent external DNS lookup failures affecting Managed Kubernetes clusters in multiple regions. We are currently monitoring the results to ensure the issue is fully resolved. We will provide another update as soon as...

3. resolved 2026-10-11 23:29 UTC

   Our Engineering team has resolved the external DNS resolution failures affecting Managed Kubernetes across multiple regions. Applications running on Managed Kubernetes can now resolve external domain names. We sincerely apologize for any inconvenience this disruption may have...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Global

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

1. identified 2026-10-05 10:38 UTC

   Our Engineering team identified a disruption affecting VPC Networking operations that began at approximately 08:48 UTC. During this time, customers may have experienced delays or failures when creating or deleting VPC peerings, VPC Native DOKS clusters, or Private Network...

2. monitoring 2026-10-05 11:02 UTC

   Our Engineering team has implemented a fix for the VPC Networking disruption. Customers should now be able to create and delete VPC peering connections, subnets, and routes as expected. Previously pending operations have been cleared, and VPC Networking operations are returning...

3. resolved 2026-10-05 12:13 UTC

   Our Engineering team fully resolved the VPC Networking disruption as of 10:29 UTC. Customers can now create and delete VPC peering connections, subnets, and routes as expected. Following the recovery, we monitored the affected systems and confirmed that VPC Networking operations...

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Affected: Bangalore, BLR1, BLR1, BLR1, BLR1, BLR1, BLR1, BLR1

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. resolved 2026-10-03 14:51 UTC

   From 11:59 UTC to 13:02 UTC on October 3, 2026, a networking disruption in our BLR1 region affected multiple products, including Monitoring, App Platform, Managed Databases, Functions, Load Balancers, Spaces, and the Cloud Control Panel. During this period, some users...

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Affected: Support Center

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. investigating 2026-09-16 09:48 UTC

   Our Support Portal is currently experiencing issues due to a third-party service disruption impacting our systems. During this time, customers may be unable to access the Support Portal or create new support tickets for their concerns. Existing support requests may also...

2. monitoring 2026-09-16 14:07 UTC

   The Support Portal and ticket creation are now accessible. Our upstream provider has applied a fix, and we've verified ticket creation and review are working as expected. We'll continue monitoring for the next 2 hours to confirm full stability and will post a final update once...

3. resolved 2026-09-16 21:09 UTC

   From 08:06 UTC to 13:41 UTC, users may have experienced issues accessing the Support Portal, creating new support tickets, or reviewing existing support requests. Our Engineering team has confirmed the full resolution of the issue affecting the Support Portal following a fix...

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Affected: ATL1

Failure mode: Hardware, power, cooling or another physical failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. investigating 2026-09-09 10:47 UTC

   We are investigating a power issue affecting part of our ATL1 datacenter. Redundant power systems are keeping servers online, and we have not observed any server outages. However, available power capacity is reduced, which may cause degraded performance for some GPU workloads,...

2. monitoring 2026-09-09 11:32 UTC

   The power issue affecting part of our ATL1 datacenter has been fully resolved. Power redundancy has been restored, and any potential customer impact has been mitigated. We will continue monitoring the environment to ensure continued stability.

3. resolved 2026-09-09 12:25 UTC

   This incident is now resolved. Power redundancy has been fully restored, and we have confirmed that customer impact has been mitigated. We are closing this incident.

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Affected: API, Cloud Control Panel

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: Not enough capacity for the load. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

1. investigating 2026-08-24 17:14 UTC

   Our Engineering team is investigating an issue impacting the DigitalOcean public API and Cloud Control Panel. At this time, users will see elevated 5xx errors for all API requests, including things like creates for various products. Users may also be unable to access...

2. investigating 2026-08-24 18:33 UTC

   We are continuing to investigate the issue impacting the DigitalOcean public API and Cloud Control Panel. At this time, we are seeing some improvement in latency/error rates and some users may now be able to access the Cloud Control Panel. Serverless Inference users may...

3. monitoring 2026-08-24 19:14 UTC

   Our Engineering team has implemented mitigation measures to address the issue affecting the DigitalOcean public API and Cloud Control Panel. We are seeing requests succeed, and users should now be able to access the Cloud Control Panel and issue/receive API requests normally. We...

4. investigating 2026-08-24 22:27 UTC

   Our Engineering team is investigating a recurrence of the issue impacting the DigitalOcean public API and Cloud Control Panel. This issue does not impact our data plane (i.e. running droplets). Users may experience difficulties accessing the Cloud Control Panel, along with...

5. monitoring 2026-08-25 00:54 UTC

   Our Engineering team has implemented mitigation measures to address the issue impacting the DigitalOcean public API and Cloud Control Panel. We are seeing improvements, and users should now be able to access the Cloud Control Panel and use the public API normally. We are...

6. monitoring 2026-08-25 16:30 UTC

   Our Engineering team has continued to monitor the health of all services and has observed no recurrence of impact over the past 12+ hours. We will continue to monitor services for a short period to confirm stability before we mark this incident resolved. We understand the impact...

7. resolved 2026-08-25 19:04 UTC

   Our Engineering team has confirmed all services remain stable and we will now resolve this incident. Further details on root cause and mitigation will be provided in a postmortem via this status page for users interested in learning more. Thank you for your patience throughout...

8. postmortem 2026-09-15 18:44 UTC

   ## 1. What happened Between 16:56 UTC and 23:09 UTC on August 24, 2026, customers using DigitalOcean’s Cloud Control Panel, Public API, and dependent product management systems experienced elevated request error rates, peaking at 25%, in two distinct windows totaling 3.5 hours...

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Affected: NYC1, NYC3

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. investigating 2026-08-23 05:11 UTC

   Our Engineering team is investigating an issue with our Managed Database product. At this time, users may experience errors while creating clusters, both via Cloud Control Panel and API requests. We apologize for the inconvenience and will share an update once we have more...

2. investigating 2026-08-23 07:06 UTC

   We continue to investigate an issue affecting DigitalOcean Managed Databases cluster creation across multiple regions. During this time, users may experience errors when creating Managed Database clusters via the Cloud Control Panel or API. Our engineering team is implementing a...

3. monitoring 2026-08-23 11:30 UTC

   Our Engineering team has implemented the necessary fixes affecting Managed Database cluster creation in the NYC3 and NYC1 regions. Users should now be able to create new Managed Database clusters. We are currently monitoring the situation to ensure that the service has returned...

4. resolved 2026-08-23 14:33 UTC

   Our Engineering team has resolved the issue preventing cluster creation on Managed Databases in the NYC3 and NYC1 regions. Customers can now create new Managed Databases Clusters normally. Our Engineering team has monitored the environment to ensure stability. We sincerely...

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Affected: Global, Global

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

1. investigating 2026-08-21 12:59 UTC

   Our Engineering team is currently investigating reports of an issue affecting Container Registry and Spaces buckets in some regions. During this time, customers may experience failures when pushing or pulling container images. Additionally, customers may experience issues...

2. monitoring 2026-08-21 13:06 UTC

   Our Engineering team has identified the issue affecting Container Registry and Spaces buckets, and a fix has been applied. Spaces accessibility via the Cloud Control Panel should now be restored, and pushing and pulling container images should be back to normal. We are...

3. resolved 2026-08-21 14:52 UTC

   Our Engineering team has confirmed that the issue impacting Container Registry and Spaces accessibility has been resolved. Spaces accessibility via the Cloud Control Panel is now restored, and pushing and pulling container images is succeeding as expected. Customers who...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: MKC1, MKC1

Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

1. investigating 2026-08-19 11:10 UTC

   Our Engineering team is currently investigating an issue in the MKC1 region affecting multiple racks and nodes. During this time, customers may experience disruptions to GPU workloads, and Kubernetes (DOKS) worker nodes may enter a NotReady state. Our team is actively working to...

2. identified 2026-08-19 12:22 UTC

   We have identified the root cause of the issue in the MKC1 region affecting multiple racks and nodes. Our Engineering team is actively implementing remediation steps to restore connectivity and bring the impacted nodes back online. During this time, customers may continue to...

3. identified 2026-08-19 15:28 UTC

   Our Engineering team continues to work on the issue affecting the MKC1 region. We are actively working to restore connectivity and bring the impacted nodes back online. We will provide another update as soon as we have more information.

4. monitoring 2026-08-19 18:59 UTC

   At this time, the regional control plane is fully healthy. CPU Droplets, Managed databases, Load balancers, Block storage and Spaces are operating normally. Droplet create, resize and other management operations are working. Kubernetes (DOKS) control planes are reachable. Our...

5. resolved 2026-08-19 19:34 UTC

   Our Engineering team has confirmed the regional control plane is healthy and CPU Droplets, Managed databases, Load balancers, Block storage, Kubernetes (DOKS) and Spaces are operating normally. GPU Droplets continue to be impacted and our teams are working to restore all nodes....

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Affected: FRA1

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. resolved 2026-08-13 14:59 UTC

   Between Aug 13, 09:50 UTC and 14:30 UTC, customers in the FRA1 region experienced an issue affecting Block Storage Volumes attachment and detachment operations on Droplets and Managed Kubernetes clusters. During this window, customers may have encountered delays or been unable...

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Affected: Global, Global, Global, Reserved IP

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

1. investigating 2026-08-08 18:57 UTC

   Our Engineering team is currently investigating reports of an issue affecting new account registration, Reserved IPs, Snapshots, Droplets and Droplet-based services across multiple regions. During this time, customers may be unable to create new accounts, create Droplets,...

2. investigating 2026-08-08 19:38 UTC

   Our Engineering team is continuing to investigate reports of an issue affecting new account registration, Reserved IPs, Snapshots, Droplets and Droplet-based services across multiple regions. During this time, customers may be unable to create new accounts, create Droplets,...

3. identified 2026-08-08 20:02 UTC

   Our Engineering team has identified the root cause of the issue affecting new account registration, Droplets, Reserved IPs, Snapshots, and DOKS clusters across multiple regions. Customers may experience the following: Unable to create new accounts Unable to create Droplets...

4. identified 2026-08-08 22:02 UTC

   Our Engineering team continues to work on implementing and rolling out a fix for the issue affecting multiple services across multiple regions, including new account registration, Droplets, Reserved IPs, Automated Backups and Snapshots, Droplet Autoscale, DOKS clusters, GenAI...

5. monitoring 2026-08-09 00:31 UTC

   Our Engineering team has implemented a fix for the issue affecting new account registration, Droplets, Reserved IPs, Snapshots, and DOKS clusters across multiple regions, and is currently monitoring the situation. At this time, customers should no longer experience errors with:...

6. resolved 2026-08-09 01:01 UTC

   Our Engineering team confirms the full resolution of the issue affecting all impacted services, including new account registration, Droplet Creation, Reserved IPs, Automated Backups and Snapshots, Droplet Autoscale, DOKS clusters, GenAI services, the Droplet Console, and...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Global, Global

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

1. investigating 2026-08-06 19:01 UTC

   Our Engineering team is investigating an issue impacting Functions on App Platform. During this time, users may experience build/deploy failures for Functions components, and requests to Functions endpoints may fail with a 504 error, caused by an SSL error when App Platform...

2. monitoring 2026-08-06 20:02 UTC

   Our Engineering team has implemented a fix for the issue affecting Functions on App Platform. Functions builds/deploys and requests to Functions endpoints should now be completing successfully. We are currently monitoring the situation to ensure the service has returned to...

3. resolved 2026-08-06 21:05 UTC

   Our Engineering team has confirmed that the issue affecting Functions on App Platform has been fully resolved. Functions builds, deploys, and requests to Functions endpoints are all working as expected. The fix implemented earlier was successful, and we are no longer seeing any...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Global, Global, Global, Global, Global, Cloud Firewall, DNS

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. resolved 2026-08-06 16:33 UTC

   Between Aug 6, 06:42 UTC and 09:08 UTC, customers experienced failures with write operations across multiple DigitalOcean services, including Managed Databases, DOKS, Cloud Firewalls, DNS, Spaces, Block Storage Volumes, and event processing. Customers attempting to update Cloud...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Global, Billing

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: A bug in the vendor's own code. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

1. investigating 2026-08-04 16:13 UTC

   Our Engineering team is investigating an issue affecting Spaces Cold Storage billing. During this time, customers with cold storage buckets may see incorrect values reflected in their daily usage and current invoices. We apologize for the inconvenience and are actively working...

2. identified 2026-08-04 18:52 UTC

   Our Engineering team has identified the issue affecting Spaces Cold Storage billing. The team is actively working on a fix to resolve the issue. We apologize for the inconvenience and will provide another update as soon as more information becomes available.

3. monitoring 2026-08-04 20:44 UTC

   Our Engineering team has implemented a fix for the issue affecting Spaces Cold Storage billing and is currently monitoring the situation. Customers with cold storage buckets should no longer see incorrect values reflected in their daily usage and current invoices. We will post...

4. resolved 2026-08-04 21:42 UTC

   As of 21:06 UTC, our Engineering team has resolved the issue affecting Spaces Cold Storage billing. An error in our billing processing system caused incorrect values to be reflected in daily usage and current invoices for customers with cold storage buckets. Our team identified...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Cloud Control Panel

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. investigating 2026-08-03 13:58 UTC

   Beginning at 09:36 UTC on August 3, some customers may experience intermittent errors when accessing the DigitalOcean Cloud Control Panel, including an "mTLS verification failed" message. Our engineering team is actively investigating. We apologise for the inconvenience this may...

2. monitoring 2026-08-03 16:39 UTC

   We have implemented mitigation for the issue causing some customers to experience intermittent errors when accessing the DigitalOcean Cloud Control Panel. We are seeing recovery and are monitoring the service closely. We will provide another update once we have confirmed the...

3. resolved 2026-08-03 17:59 UTC

   Between 09:36 and 13:30 UTC on August 3, some customers experienced intermittent errors while accessing the DigitalOcean Cloud Control Panel. We renewed the affected internal certificates and restored access. The issue is resolved, and the Cloud Control Panel is operating...

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Affected: Model Services

Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. investigating 2026-07-29 17:56 UTC

   We are currently investigating this issue.

2. investigating 2026-07-29 21:41 UTC

   Our Engineering team is investigating reports of empty or broken responses impacting Kimi-K3. At this point, users may experience degraded response quality, specifically empty or broken outputs (including repeated characters), when querying the Kimi-K3 service. We apologize for...

3. resolved 2026-07-30 06:15 UTC

   Our Engineering team has resolved the issue causing empty or broken responses from Kimi-K3. If you continue to experience any problems, please open a ticket with our Support team. We apologize for any inconvenience this may have caused.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Agent Runtime

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

1. investigating 2026-07-27 18:31 UTC

   We are currently investigating this issue.

2. identified 2026-07-27 19:44 UTC

   The issue has been identified and a fix is being implemented.

3. resolved 2026-07-28 15:24 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: NYC1

Failure mode: Network, DNS, routing or connectivity failure. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. identified 2026-07-24 10:36 UTC

   We have noticed ​​​​​​​network connectivity issues affecting some users connecting from India to resources in the NYC region. Based on our current investigation, users on Airtel and BSNL have reported increased latency, packet loss, or intermittent connectivity. We apologize for...

2. monitoring 2026-07-24 11:45 UTC

   We are observing improvements in network connectivity for users in India accessing resources in our NYC region. Our team is monitoring the situation to ensure that the service has returned to normal operation and remain stable. We appreciate your patience and will provide an...

3. resolved 2026-07-24 12:42 UTC

   Between 07:46 UTC & 10:24 UTC today, some users in India accessing resources in the NYC region may have experienced connectivity issues. The impact was limited to users using Airtel as their ISP. Our investigation determined that the issue was caused by an internal network issue...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Inference

Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

1. investigating 2026-07-23 11:16 UTC

   Our Engineering team is currently investigating an issue where the llama-4-maverick model is unavailable. Users may experience HTTP 500 errors while using this model with Serverless Inference. We apologize for the inconvenience. Our Engineering team is working with high priority...

2. resolved 2026-07-23 12:37 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Inference

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

1. investigating 2026-07-22 16:50 UTC

   We are currently investigating this issue.

2. resolved 2026-07-22 19:42 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: BLR1, NYC1, NYC3, SGP1, SYD1

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

1. investigating 2026-07-19 09:51 UTC

   Our Engineering team is investigating an issue with attaching volume to the droplets in the NYC1, NYC3, SGP1, SYD1 and BLR1 regions. During this time you may experience an issue with attaching volume to the Droplet(s). We apologize for the inconvenience and will share an update...

2. investigating 2026-07-19 13:34 UTC

   We are continuing to investigate this issue.

3. investigating 2026-07-19 13:36 UTC

   We are continuing to investigate this issue.

4. monitoring 2026-07-19 14:52 UTC

   Our Engineering team has identified the root cause of the issue preventing volume attachments to Droplets in NYC1, NYC3, SGP1, SYD1, and BLR1 and has successfully implemented a fix. You should now be able to attach volumes to your Droplet(s) without encountering any further...

5. resolved 2026-07-19 15:32 UTC

   Our Engineering team has confirmed that the issue regarding volume attachment to Droplets in the NYC1, NYC3, SGP1, SYD1, and BLR1 regions has been fully resolved, and all services are now operating normally. If you continue to experience any issues, please contact our Support...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: BLR1

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. investigating 2026-07-19 06:57 UTC

   We are currently investigating an issue affecting outbound network traffic for Droplets in the BLR1 region. Customers may experience timeout errors or connectivity issues when attempting to reach external services. Our Engineering team is actively investigating the issue and...

2. identified 2026-07-19 08:27 UTC

   Our Engineering team has identified an issue affecting upstream network connectivity for Droplet-based services in the BLR1 region and is actively working with the relevant upstream providers to implement a resolution. Customers may continue to experience intermittent timeouts...

3. monitoring 2026-07-19 09:31 UTC

   Our engineering team has implemented the necessary fixes affecting upstream network connectivity for Droplet-based services in the BLR1 region. Users should now be able to connect to the external endpoints from Droplets in BLR1. We are currently monitoring the situation to...

4. resolved 2026-07-19 09:52 UTC

   Our engineering team has resolved the outbound network connectivity issue in the BLR1 region. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Reserved IP, TOR1

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. investigating 2026-07-16 13:39 UTC

   Our Engineering team is investigating an issue affecting Reserved IP routing in the TOR1 region. The issue is causing inbound and outbound traffic to and from Reserved IPs in TOR1 to fail. In the meantime, detaching and reassigning the Reserved IP to the Droplet may restore...

2. identified 2026-07-16 15:30 UTC

   Our Engineering team has identified the cause of the issue affecting Reserved IP routing in the TOR1 region, which was causing inbound and outbound traffic to and from Reserved IPs in TOR1 to fail. Detaching and reassigning the Reserved IP to the Droplet may restore connectivity...

3. monitoring 2026-07-16 17:01 UTC

   Our Engineering team has implemented a fix for the issue affecting Reserved IP routing in the TOR1 region, and we are currently monitoring the results. Inbound and outbound traffic to and from Reserved IPs in TOR1 should now be restored. If you reassigned your Reserved IP as a...

4. resolved 2026-07-16 17:24 UTC

   Our Engineering team has confirmed that the underlying issue affecting Reserved IP routing in the TOR1 region has been fully resolved, and services are now operating normally. If you continue to experience any issues, please contact our Support team by opening a ticket. We...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Inference

Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: A configuration change. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. identified 2026-07-13 19:04 UTC

   We are currently experiencing an issue where customers using the Gemma 4 model on our Serverless Inference and Dedicated Inference platforms may experience severe latency or request timeouts. Our engineering team has identified a backend configuration issue as the root cause,...

2. monitoring 2026-07-13 22:24 UTC

   A fix has been deployed to resolve the backend configuration issue. We are closely monitoring system performance to ensure full recovery and normal response times for all Gemma 4 inference workflows.

3. identified 2026-07-14 11:07 UTC

   We are currently experiencing an issue affecting customers using the Gemma 4 model on our Serverless Inference platform. Customers may experience significantly increased latency or request timeouts. Our Engineering team has identified a backend configuration issue as the root...

4. monitoring 2026-07-15 10:06 UTC

   A fix has been deployed to resolve the issue. We are closely monitoring system performance to ensure full recovery and normal response times for all Gemma 4 inference workflows.

5. resolved 2026-07-15 21:46 UTC

   The deployed fix has successfully restored full functionality, and our monitoring shows that system performance has completely stabilized. Response times for all Gemma 4 inference workflows have returned to normal baseline levels. We will continue to track platform stability...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: NYC1

Failure mode: Network, DNS, routing or connectivity failure. Root cause: Not enough capacity for the load. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. investigating 2026-07-09 20:31 UTC

   Our Engineering team is investigating an issue affecting Kubernetes deployments in NYC1. Users may see intermittent DNS failures and NodeNotReady events from application workloads during this time. We apologize for the inconvenience, we'll share new information on this page as...

2. monitoring 2026-07-10 01:18 UTC

   The issue affecting Kubernetes deployments in NYC1 has subsided. Workloads should now be functioning normally. Our Engineering team is continuing to monitor the affected systems to confirm full resolution. We'll update this page if any further action is needed. We apologize for...

3. resolved 2026-07-11 01:27 UTC

   The issue affecting Kubernetes deployments in the NYC1 region has been resolved. Our investigation found intermittent DNS timeouts affecting a small number of DOKS clusters, with affected worker nodes running on shared-CPU Droplets. This is a documented limitation for...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Inference, Model Services

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: Not enough capacity for the load. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

1. investigating 2026-07-04 22:13 UTC

   Our Engineering team is investigating reports of an incident affecting the Deepseek V4 Pro model in Serverless Inference and Agent Platform. Users may experience errors when attempting to use this model, specifically receiving error 429 messages. We apologize for the...

2. monitoring 2026-07-04 23:18 UTC

   Our Engineering team has implemented a fix for the issue with the Deepseek V4 Pro model in Serverless Inference and Agent Platform. The model should now be operational, and users should no longer receive error 429 messages when attempting to use it. We are currently monitoring...

3. resolved 2026-07-05 00:53 UTC

   Our Engineering team has confirmed that the issue with the Deepseek V4 Pro model in Serverless Inference and Agent Platform has been fully resolved. The model is now operational, and users should be able to use it without experiencing any errors. If you continue to experience...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: NYC3, NYC3

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

1. monitoring 2026-07-04 14:42 UTC

   Our Engineering team has implemented a fix to address the issue affecting Droplets in the NYC3 region. The issue, which began at 12:38 UTC, caused disruptions to customers attempting to perform actions on their Droplets in the NYC3 region. During this time, customers may also...

2. resolved 2026-07-04 15:10 UTC

   Our Engineering team has confirmed that the issue impacting Droplets in the NYC3 region has been fully resolved. Users can now perform actions on their Droplets or create new Droplets in this region without any issues. We appreciate your patience while we worked to resolve this...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Global, Global

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

1. investigating 2026-07-02 22:04 UTC

   Our engineering team is investigating an issue affecting Managed Database Clusters. Currently, users may encounter delays when creating/scaling/forking and restoring Standard MySQL, Standard PostgreSQL, OpenSearch, Kafka, and Valkey clusters through the Cloud Control Panel or...

2. investigating 2026-07-03 02:28 UTC

   Our engineering team is still investigating the issue affecting Managed Database Clusters. Users may still encounter delays creating/scaling/forking/restoring the aforementioned Managed Database Clusters. We are working to resolve this as soon as possible. we apologize for the...

3. monitoring 2026-07-03 06:08 UTC

   Our engineering team has implemented a fix to resolve the issue with Managed Database Clusters and is monitoring the situation. We will post an update as soon as the issue is fully resolved.

4. resolved 2026-07-03 08:20 UTC

   Our engineering team has resolved the issue with Managed Database Clusters. All database systems should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: FRA1, FRA1, DNS

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. investigating 2026-07-01 11:35 UTC

   As of 06:39 UTC, our Engineering team is investigating reports of intermittent DNS lookup failures for Managed Database hostnames from Managed Kubernetes, primarily affecting connections from Managed Kubernetes to Managed Database hostnames. At this point, customers in the FRA1...

2. investigating 2026-07-01 12:15 UTC

   We are continuing to investigate this issue.

3. resolved 2026-07-01 16:28 UTC

   The intermittent DNS lookup failures between Managed Kubernetes and Managed Database hostnames in the FRA1 region have been resolved for now but please let us know if you see the issue again. Connectivity has remained stable, and all systems are operating normally. If you...

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Affected: Cloud Control Panel

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

1. investigating 2026-07-01 11:13 UTC

   Our Engineering team is investigating an issue affecting Droplet resizes using the "Downscale Anytime" option. At this time users may find this option unavailable or unresponsive in the Cloud Control Panel. As a workaround, resizes can be performed via the API while we work to...

2. monitoring 2026-07-01 12:43 UTC

   Our Engineering team has identified the root cause of the issue affecting Droplet resizes using the "Downscale Anytime" option and has implemented a fix. Users should now be able to resize their Droplets using the "Downscale Anytime" option without experiencing any issues or...

3. resolved 2026-07-01 13:28 UTC

   Our Engineering team has confirmed that the issue impacting Droplet resizes using the "Downscale Anytime" option has been fully resolved. Users can now resize their Droplets using the "Downscale Anytime" option without any issues. We appreciate your patience while we worked to...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Agent Runtime, Knowledge Bases

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. investigating 2026-07-01 06:25 UTC

   Our Engineering team is currently investigating an issue where Agents are experiencing timeouts while retrieving data from Knowledge Bases. As a result, affected Agents may fail to retrieve data and return the following error: "Failed to retrieve data from Knowledge base(s) -...

2. identified 2026-07-01 08:39 UTC

   Our Engineering team has identified the issue causing Agents to experience timeouts while retrieving data from Knowledge Bases. Please be assured that our Engineering team is actively working on a fix and is treating this issue with high priority. We sincerely apologise for any...

3. resolved 2026-07-02 03:38 UTC

   This incident has been resolved, and our teams continue to monitor the results. If you experience any further issues, please contact support.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Global

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

1. resolved 2026-06-27 18:24 UTC

   Between 00:00 UTC & 16:00 UTC today, our Engineering team identified an issue affecting backup operations on Droplets. During this period, backups scheduled within this window may not have been created and may appear as missing. Our team has taken necessary measures to resolve...

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Affected: Inference

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

Names an upstream provider: Anthropic (Claude).

1. monitoring 2026-06-27 04:43 UTC

   Our Engineering team has mitigated an issue with Anthropic models. Previously, users may have encountered 400 errors when attempting to use any Anthropic model. Although the root cause of the issue is still being addressed by Anthropic, users should now be able to access and use...

2. resolved 2026-06-27 05:15 UTC

   Our Engineering team has resolved the issue that was causing HTTP 400 errors for requests to Anthropic models. Users should now be able to access Anthropic models without any issues. If you continue to experience problems, please open a ticket with our Support team so we can...

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Affected: Global

1. investigating 2026-06-19 14:00 UTC

   Our Engineering team is currently investigating an issue affecting the visibility of monitoring graphs within the Cloud Panel. During this period, users may notice missing or unavailable monitoring graphs for services such as Droplets(with DO agent installed), Load Balancers,...

2. monitoring 2026-06-19 14:50 UTC

   Our engineering team has implemented the necessary fixes to address the issue affecting the visibility of monitoring graphs within the Cloud Panel. Users should now be able to view monitoring graphs for their services, including Droplets with DO Agent installed, Load Balancers,...

3. resolved 2026-06-19 16:37 UTC

   Between 13:22 & 14:26 UTC today, users have experienced missing monitoring graphs for Droplets (with DO agent installed), Load Balancers, Databases, and other services within the Cloud Control Panel. Our engineering team has identified the root cause of the issue and has taken...

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Affected: Inference

1. investigating 2026-06-16 22:00 UTC

   We are actively investigating an issue causing elevated HTTP 500 error rates for customers utilizing our Serverless/GenAI Inference API. Customer Impact: Customers making calls to the inference API—specifically targeting /v1/* endpoints—will experience intermittent HTTP 500...

2. monitoring 2026-06-16 23:29 UTC

   Our engineering teams have successfully begun implementing mitigation steps to resolve the connectivity issues affecting the inference API. We will provide another update once the API has fully recovered and error rates return to normal.

3. resolved 2026-06-17 00:29 UTC

   The connectivity issues affecting our Serverless/GenAI Inference API have been fully resolved. Our engineering teams successfully completed the connectivity restoration. All systems should be functioning normally, and the endpoint should be fully operational.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Model Services

1. investigating 2026-06-11 14:24 UTC

   We are currently facing issues with Gradient AI DeepSeek V4 Pro is returning HTTP 429 "Rate limit exceeded"

2. investigating 2026-06-11 14:30 UTC

   We are continuing to investigate this issue.

3. identified 2026-06-11 14:31 UTC

   The issue has been identified and a fix is being implemented.

4. resolved 2026-06-11 17:42 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Global, Global, Global, DNS

1. investigating 2026-06-04 10:12 UTC

   Our Engineering team is investigating an issue impacting our DNS API service. During this time, users may experience issues performing domain and DNS record management operations from the Control Panel and API, including creating, updating, or deleting DNS records. As a result,...

2. investigating 2026-06-04 10:59 UTC

   Our Engineering team continues to investigate an issue impacting our DNS API service. During this time, users may experience issues performing domain and DNS record management operations from the Control Panel and API, including creating, updating, or deleting DNS records. As a...

3. identified 2026-06-04 11:32 UTC

   Our Engineering team has identified the cause of the issue impacting our DNS API service and is actively working on a fix. During this time, users may experience errors when attempting to create, update, or delete domains and DNS records through the Control Panel and API. As a...

4. monitoring 2026-06-04 11:39 UTC

   Our Engineering team has implemented a fix to resolve the issue impacting our DNS API service. Users should now be able to perform domain and DNS record management operations successfully through the Control Panel and API. Additionally, services affected by this issue, including...

5. resolved 2026-06-04 11:47 UTC

   Between 09:41 and 11:24 UTC, our Engineering team identified an issue impacting the DNS API service. During this period, users may have experienced issues performing domain and DNS record management operations through the Control Panel and API. Services dependent on DNS API...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Global

1. investigating 2026-05-29 00:14 UTC

   Our Engineering team is currently investigating an issue with build failures on App Platform in multiple regions. Users may experience errors when attempting to build their applications, resulting in failed deployments. Our Engineering team is working to fix the issue and will...

2. monitoring 2026-05-29 01:58 UTC

   Our Engineering team has implemented a fix to resolve the issue with build failures on App Platform. Users should see their builds deploy successfully now. We are closely monitoring the situation, and will post an update once we've confirmed this is fully resolved.

3. resolved 2026-05-29 07:58 UTC

   Our Engineering team has confirmed that the issue impacting build failures on App Platform has been resolved at 07:00 am UTC. All App Platform builds are now succeeding as expected. Customers who previously encountered build failures should now be able to deploy their...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Cloud Firewall

1. identified 2026-05-20 12:08 UTC

   Our engineering team identified an issue impacting Cloud Firewall Product. During this time, users may notice HTTP 500 errors when updating firewalls. We apologize for the inconvenience and will share an update once more information is available.

2. monitoring 2026-05-20 12:43 UTC

   Our engineering team has implemented a fix that affected the Cloud Firewall rules. Users should now be able to update their firewalls successfully. We are actively monitoring the situation to ensure overall stability. We appreciate your patience and will provide an update once...

3. resolved 2026-05-20 13:03 UTC

   Between 06:35 UTC & 12:36 UTC today, our engineering team identified an issue impacting the Cloud Firewall. During this period, users might have encountered issues while updating their firewall rules. Our team has taken appropriate measures to address the issue. We can confirm...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Cloud Firewall

1. investigating 2026-05-20 05:35 UTC

   We are currently investigating an issue with incorrect Cloud Firewall rules appearing on the cloud panel. Our engineering team is aware of the situation and actively working to identify the root cause. Since this is a user interface issue, users should not experience any...

2. monitoring 2026-05-20 07:15 UTC

   Our Engineering team has implemented a fix to resolve the issue causing incorrect Cloud Firewall rules to display on the cloud panel. At this time, the user interface is functioning as expected, and we are actively monitoring the situation to ensure continued stability. We will...

3. resolved 2026-05-20 07:48 UTC

   Our Engineering team has verified that the issue causing incorrect Cloud Firewall rules to display on the cloud panel is fully resolved. The user interface continues to function as expected, and all systems have returned to normal operating conditions. If you continue to...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: NYC3

1. investigating 2026-05-20 01:05 UTC

   Our Engineering team is currently investigating an ongoing infrastructure issue in the NYC3 region affecting Block Storage Volumes at the storage layer. Users may experience degraded write performance and intermittent impact to services dependent on the affected storage...

2. monitoring 2026-05-20 02:19 UTC

   Our Engineering team has implemented mitigation measures for the infrastructure issue affecting Block Storage Volumes in the NYC3 region. The team is monitoring the situation, and we will share another update once the issue is fully resolved

3. resolved 2026-05-20 05:13 UTC

   From 00:00 UTC to 01:40 UTC, users may have experienced degraded write performance and intermittent impacts to workloads dependent on Block Storage Volumes in the NYC3 region. Our Engineering team has confirmed that the underlying infrastructure issue affecting Block Storage...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Agent Runtime

Names an upstream provider: Anthropic (Claude).

Started during Anthropic (Claude): Elevated error rates on requests to some models.

1. monitoring 2026-05-15 01:21 UTC

   As of the current time, our Engineering team is aware of an ongoing incident with our provider, Anthropic, that is impacting Serverless Inference. The outage is affecting all users attempting to use Sonnet 4.6 and Opus 4.7 models. According to Anthropic's status page...

2. identified 2026-05-15 01:23 UTC

   According to Anthropic's status page (https://status.claude.com/incidents/8z7l5zcy0v3b), they have identified the root cause and are actively working on a fix. At this time, users may continue to experience errors when attempting to use Sonnet 4.6 and Opus 4.7 models. We will...

3. resolved 2026-05-15 02:00 UTC

   As of the current time, our Engineering team has confirmed that the issue with Serverless Inference has been resolved. The root cause of the issue was an outage with our provider, Anthropic, which affected users of Sonnet 4.6 and Opus 4.7 models. According to Anthropic's status...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Global, DNS

1. investigating 2026-05-14 13:57 UTC

   Our Engineering team is investigating an issue affecting our DNS service. At this time, DNS resolution remains functional but any changes to DNS records are not being reflected at the edge. Additionally, customers may be unable to create new Let's Encrypt certificates at this...

2. investigating 2026-05-14 15:52 UTC

   Our engineering team continues to investigate an issue affecting our DNS service. At this time, DNS resolution remains functional; however, new changes to DNS records are currently not being reflected at the edge. This issue is also impacting related services. Specifically,...

3. monitoring 2026-05-14 16:42 UTC

   Our Engineering team has implemented a fix for the issue affecting our DNS service and are now seeing DNS record updates successfully propagate to the edge. As a result, Let's Encrypt certificate issuance and Managed MongoDB provisioning (including scaling operations) should...

4. resolved 2026-05-14 20:46 UTC

   As of 19:50 UTC, the issue affecting the DNS service has been fully resolved, and all related services, including Let's Encrypt certificate issuance and Managed MongoDB provisioning, are now operating normally. The backlog of delayed requests has been successfully processed, and...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Agent Runtime

1. investigating 2026-05-12 10:24 UTC

   We are currently investigating an issue affecting the GradientAI Agent Platform Playground. Users may see a “Something went wrong” error for all agent interactions in the Playground. Agent functionality through API endpoints remains unaffected. We are actively working to...

2. identified 2026-05-12 10:50 UTC

   We have identified the cause of the issue affecting the GradientAI Agent Platform Playground. Our engineering team is implementing a fix, and we will provide another update as soon as it is available.

3. identified 2026-05-12 11:14 UTC

   A fix has been applied for the issue affecting the GradientAI Agent Platform Playground, and we are observing recovery in service behavior.

4. monitoring 2026-05-12 11:36 UTC

   We have applied a fix for the issue affecting the GradientAI Agent Platform Playground and are monitoring the service to ensure continued stability. At this time, we are no longer observing new reports related to this issue.

5. resolved 2026-05-12 11:37 UTC

   The remediation for the issue affecting the GradientAI Agent Platform Playground has been fully implemented, and the service is operating normally. We are no longer observing customer impact related to this issue, and the incident has been resolved.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Cloud Control Panel

Names an upstream provider: GitHub.

1. investigating 2026-05-09 11:15 UTC

   Our Engineering team is investigating an issue affecting the ability to enable Two-Factor Authentication (2FA) and Google/GitHub authentication through the Control Panel. During this time, users may encounter errors while enabling these authentication methods and could also...

2. monitoring 2026-05-09 13:51 UTC

   Our Engineering team has implemented necessary changes to address the issue affecting the ability to enable Two-Factor Authentication (2FA) and Google/GitHub authentication through the Control Panel. Our team is currently monitoring the situation to ensure stability. We...

3. resolved 2026-05-09 14:42 UTC

   Between 5:35 and 14:25 UTC today, our Engineering team identified an issue that prevents enabling Two-Factor Authentication (2FA) and Google/GitHub authentication through the Control Panel. During this period, users might have encountered issues while enabling authentication...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Global, Global, Global, Global, Global

1. identified 2026-05-08 20:46 UTC

   Our Engineering team is aware of an upstream outage with Let's Encrypt (see https://letsencrypt.status.io/) which impacts the following services: - Inability to create new Let's Encrypt certificates for Spaces, Load Balancers, and App Platform Custom Domains - Stuck or delayed...

2. resolved 2026-05-08 21:54 UTC

   The upstream outage with Let's Encrypt has been resolved. Customers should now be able to issue Let's Encrypt certificates for Spaces, Load Balancers, and App Platform Custom Domains. Our Engineering team has also confirmed that stuck or delayed actions with Mongo, Advanced PG,...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: API, New York, NYC2, NYC2, NYC2, NYC2

1. investigating 2026-05-08 18:01 UTC

   We are currently investigating an issue affecting multiple services in our NYC2 region. Our engineering team is aware of the situation and is working to identify the root cause and restore full connectivity as quickly as possible. Users with resources in the NYC2 region may...

2. monitoring 2026-05-08 19:21 UTC

   Our Engineering team has identified the issue and implemented a fix to resolve the issues with multiple services, and is monitoring the situation. We will post an update as soon as the issue is fully resolved.

3. monitoring 2026-05-08 19:53 UTC

   We are continuing to monitor for any further issues.

4. resolved 2026-05-08 19:59 UTC

   Our engineering team has resolved the issue with multiple services in NYC2 region, and all services should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience and thank you for your...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Agent Runtime

1. investigating 2026-04-28 13:45 UTC

   Serverless inference customers are experiencing elevated 5xx errors, including “context canceled” responses. This may result in intermittent request failures. Our team is actively investigating and will provide updates as more information becomes available.

2. identified 2026-04-28 15:59 UTC

   We have identified an issue affecting our service and are currently working to implement a fix. Our team is actively investigating and taking the necessary steps to restore normal operations as quickly as possible. We appreciate your patience and will provide updates as soon as...

3. monitoring 2026-04-28 19:00 UTC

   Service for Serverless Inference has been restored. We’ve implemented tighter rate limits to help prevent recurrence and are closely monitoring system performance. Some users may still experience intermittent latency as we complete final stabilization efforts. Our team remains...

4. resolved 2026-04-28 19:33 UTC

   All services are operating normally. We will continue to monitor the system to ensure ongoing reliability. Thank you for your patience while we worked to resolve this issue.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Affected: Agent Runtime

Names an upstream provider: Anthropic (Claude).

1. investigating 2026-04-27 10:38 UTC

   We are investigating an issue affecting some customers using DigitalOcean Serverless Inference with Anthropic models. Over the last two hours, impacted customers may have experienced intermittent request failures, including HTTP 429 responses, on some Anthropic model requests....

2. monitoring 2026-04-27 11:07 UTC

   We identified the cause of intermittent HTTP 429 responses affecting some customers using Anthropic models on DigitalOcean Serverless Inference and applied a mitigation. Service has recovered, and we are monitoring stability.

3. resolved 2026-04-27 11:37 UTC

   The issue is resolved, and service is operating normally.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

1. resolved 2026-04-23 23:51 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

1. resolved 2026-04-23 10:09 UTC

   Our Engineering team has confirmed that the issue impacting App Platform deployments and Kubernetes (DOKS) nodes has been fully resolved at 09:22 UTC. Users may already notice improvements while deploying apps and DOKS nodes. All App Platform deployments are now succeeding as...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

1. resolved 2026-04-23 08:46 UTC

   Our Engineering team has confirmed full resolution of the issue with Cloud UI for Managed Kubernetes at 09:19 UTC. All the services should be functioning as expected. If you continue to experience problems, please open a ticket with our support team. Thank you for your patience...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

1. resolved 2026-04-22 11:47 UTC

   Our Engineering team has resolved the issue that was impacting the DigitalOcean API and the Cloud Control Panel. The system is now operating normally. During the incident, users may have experienced difficulties accessing droplets, viewing the Droplets page, or performing CRUD...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

1. resolved 2026-04-18 14:10 UTC

   Our Engineering team has confirmed that the issue affecting the DNS resolution of .co top-level domain (TLD) has been resolved. The DNS resolution for .co domains is now working as expected. We apologize for the inconvenience. If you continue to face any issues, please open a...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

1. resolved 2026-04-17 18:27 UTC

   From 17:22 to 17:46 UTC, our Engineering team observed an issue impacting Spaces availability in the NYC3 region. During this time, customers may have encountered 500 errors and degraded performance while accessing Spaces buckets. The issue has now been fully resolved. If you...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

1. resolved 2026-04-15 02:56 UTC

   From 23:20 UTC to 02:00 UTC, users may have experienced elevated error rates due to service instability, which resulted in intermittent HTTP 500 errors and terminated connections. Our Engineering team has confirmed full resolution of the issue, and all systems are now operating...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

1. resolved 2026-04-14 17:57 UTC

   From 16:07 to 16:50 UTC, Our Engineering team observed an issue with App Platform Deployments in all regions. During this time, App deployments of both new and existing apps would have been affected. Our team has fully resolved the issues as of 16:50 UTC. All new and existing...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

1. resolved 2026-04-14 15:19 UTC

   Our Engineering team has resolved the issue with resize operations for Managed Databases and should now be operating normally. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. We apologize for any...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

1. resolved 2026-04-10 21:06 UTC

   Our Engineering team has confirmed full resolution of the issue with creating Droplets in all regions. Users should be able to create Droplets without issue. We apologize for the inconvenience. If you continue to face any issues, please open a support ticket from within your...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

1. resolved 2026-04-07 17:49 UTC

   Our Engineering team has resolved the control plane disruption that occurred from 17:06 to 17:18 UTC. During this time, users may have experienced intermittent issues with managing their resources through the Cloud Control Panel or DigitalOcean API. The root cause of the...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

1. resolved 2026-04-07 15:50 UTC

   Service has been fully restored, and the model is now operating normally. We have implemented improvements to enhance stability and reduce the likelihood of similar issues in the future.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

1. resolved 2026-04-06 18:02 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

1. resolved 2026-03-20 12:01 UTC

   The issue impacting delays in App Platform deployments has been confirmed to be resolved. Between approximately 00:08am UTC & 11:46am UTC, users may have noticed delays while creating or updating apps, or may have encountered failed deployments. For failed deployments, please...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

1. resolved 2026-03-20 14:14 UTC

   Our Engineering team has implemented a fix, the issues impacting Gradient AI Platform have been resolved. All agents are back up and healthy. Service has been fully restored.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

1. resolved 2026-03-17 19:49 UTC

   Our Engineering team has implemented a fix, the issues impacting model availability and performance have been resolved. All models, including those previously degraded, are back up and healthy. Service has been fully restored.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

1. resolved 2026-03-16 17:39 UTC

   From 16:14 to 16:38 UTC, Our Engineering team observed an issue impacting Cloud control panel and API. During this time, users may experienced errors when trying to access the Cloud control panel and when trying to use the API. Our team has fully resolved the issues as of 16:38...

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Names an upstream provider: Anthropic (Claude).

1. resolved 2026-03-15 03:31 UTC

   The issue is now resolved, all Anthropic BYOK models in Gradient AI should work normally. Contact support if issues persist.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

1. resolved 2026-03-14 01:47 UTC

   As of 23:00 UTC, our Engineering team has confirmed that the issue causing delays in App Platform deployments has been fully resolved. The fix implemented earlier has been successful, and we are no longer seeing any delays or errors with deployments. Users should now be able to...

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1. resolved 2026-03-13 16:35 UTC

   Our Engineering team has confirmed the resolution of the issue impacting DNS timeouts for newly provisioned Managed Kubernetes nodes. At this time all cluster services should now be functioning normally. If you continue to experience problems, please open a ticket with our...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

1. resolved 2026-03-09 19:23 UTC

   From 17:50 to 19:06 UTC, Our Engineering team observed an issue with mirrors.digitalocean.com. During this time, users may have experienced errors when trying to update packages on Debian and Ubuntu Images. Our team has fully resolved the issues as of 19:06 UTC. If you continue...

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1. resolved 2026-03-06 21:22 UTC

   Our Engineering team identified an issue affecting the App Platform. During the incident, users may have experienced HTTP 522 (Connection Timed Out) errors when accessing their apps. The issue seems to be resolved now. We apologize for the inconvenience caused. If you continue...

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1. resolved 2026-03-06 01:12 UTC

   As of 00:22 UTC, our Engineering team has confirmed that the issue causing delays in App Platform deployments has been fully resolved. The fix implemented earlier has been successful, and we are no longer seeing any delays or errors with deployments. Users should now be able to...

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1. resolved 2026-03-05 01:52 UTC

   From 19:57 UTC to 01:03 UTC, customers may have experienced connectivity issues between Internal Load Balancers and their associated target droplets, which could have resulted in service disruption or traffic routing failures. Our Engineering team has confirmed full resolution...

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1. resolved 2026-02-27 04:55 UTC

   Our Engineering team has confirmed that the issue impacting build failures on App Platform has been resolved. Between approximately 14:30 UTC on the 26th and 00:01 UTC on the 27th, users may have experienced errors when attempting to build or deploy applications using older...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

1. resolved 2026-02-26 22:23 UTC

   Issue resolved. Cause: A few requests made to the Llama 3.3-70B model caused issues. Impact: Intermittent errors when interacting with the model through serverless inference and/or with agents created using this model. Contact support if issues persist.

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1. resolved 2026-02-19 18:42 UTC

   The issue impacting the visibility of Cloud Panel has been confirmed to be resolved. Between approximately 16:08 PM & 17:56 PM UTC, users may have noticed unusual behavior when accessing the console, performing resizing operations, or experiencing issues with the Cloud Panel...

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1. resolved 2026-02-16 10:58 UTC

   Our Engineering team has confirmed that the issue impacting the availability of Spaces and the Container Registry in the NYC3 region has been fully resolved. A fix was implemented, and services have been restored. All operations are now succeeding normally. If you experience any...

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1. resolved 2026-02-16 09:24 UTC

   Our Engineering team has confirmed that the issue affecting the Droplet limit increase feature within the Cloud Control Panel has been fully resolved. Requests to increase Droplet limits submitted through the Control Panel are now being processed correctly, and Support tickets...

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1. resolved 2026-02-12 19:34 UTC

   As of 18:55 UTC, our Engineering team has confirmed that the issue causing delays in App Platform deployments has been fully resolved. The fix implemented earlier has been successful, and we are no longer seeing any delays or errors with deployments. Users should now be able to...

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1. resolved 2026-02-12 12:06 UTC

   Our Engineering team has confirmed the full resolution of the issue with MongoDB Clusters. Thank you for your patience, and we apologize for any inconvenience. If you continue to experience any issues, please open a Support ticket right away.

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1. resolved 2026-02-11 13:08 UTC

   The issue impacting delays in App Platform deployments has been confirmed to be resolved. Between approximately 08:52 UTC & 13:01 UTC, users may have noticed delays while creating or updating apps, or may have encountered failed deployments. For failed deployments, please...

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1. resolved 2026-02-03 18:53 UTC

   As of 17:55 UTC, our Engineering team has resolved the timeouts affecting the Cloud Control Panel and API. The issue was caused by a temporary overload on our infrastructure, resulting in 5xx errors for API requests and gateway timeouts for Cloud Control Panel users. If you...

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1. resolved 2026-01-28 17:37 UTC

   Our Engineering team has resolved the issue affecting Kubernetes clusters and Droplet events in the FRA1 region. Between approximately 00:17 UTC and 14:30 UTC, customers may have experienced issues provisioning Kubernetes clusters and mounting volumes. All services should now be...

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1. resolved 2026-01-28 04:27 UTC

   Our Engineering team has confirmed that the issue impacting our Droplet-based products in the FRA1 region has been completely mitigated. Users should no longer see issues with their Droplets and Droplet-related services. If you continue to experience problems, please open a...

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1. resolved 2026-01-26 22:44 UTC

   From 20:45 UTC to 21:06 UTC, users may have experienced issue affecting the Cloud Control Panel, API, and related services. Our Engineering team has confirmed that the issue is fully resolved, and all systems are now operating normally. If you continue to experience problems,...

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1. resolved 2026-01-20 18:25 UTC

   The issue impacting App Platform deployments has been successfully resolved. Users should no longer encounter delays during the build phase or have deployments getting stuck. All services are now confirmed to be stable and operating normally. We appreciate your patience...

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1. resolved 2026-01-15 09:18 UTC

   Our Engineering team has resolved the issue with payments failure using PayNow. Users should not see any issues with making payments via PayNow and logging into the accounts on our platform. Services should now be operating normally. If you continue to experience problems,...

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1. resolved 2025-12-18 22:34 UTC

   Our Engineering has confirmed resolution of the issue. Users should no longer experience errors with attempting to deploy new static sites in NYC3 on App Platform. If you experience any further problems or have any questions, please open a support ticket within your account.

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1. resolved 2025-12-18 21:34 UTC

   Our Engineering team has confirmed full resolution of the issue. Users should no longer experience errors when making requests to the Cloud Control Panel or API. If you experience any further problems or have any questions, please open a support ticket within your account.

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1. resolved 2025-12-15 16:19 UTC

   From 08:28 to 13:03 UTC, Our Engineering team observed an issue with Spaces Access keys for DOCR in AMS3 region. During this time, users encountered an error with "403 (InvalidAccessKeyId): The access key ID you provided does not exist in our records" while accessing spaces...

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1. resolved 2025-12-11 00:00 UTC

   From 18:57 UTC to 22:05 UTC, customers may have experienced issues accessing the Recovery Console due to a service interruption. During this time, Droplet functionality remained unaffected, and customers were still able to use the Recovery ISO option via SSH. Our Engineering...

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1. resolved 2025-12-10 19:08 UTC

   As of 18:15 UTC, our Engineering team has confirmed the issue impacting accessibility of App Platform static websites has been resolved. Service has been restored and are now functioning normally. We appreciate your patience and regret the inconvenience caused. If you continue...

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1. resolved 2025-12-09 22:08 UTC

   From 18:02 UTC to 21:10 UTC, customers in the BLR1 region who had not previously created an app may have experienced DOCR (DigitalOcean Container Registry) access errors when attempting to create new apps. Our Engineering team has confirmed that the issue is fully resolved, and...

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1. resolved 2025-12-05 10:06 UTC

   Our Engineering team has confirmed the full resolution of this issue. From approximately 08:51 UTC – 09:12 UTC, users may have experienced difficulties signing in or accessing resources through the Control Panel and API due to an upstream provider issue. The upstream provider...

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1. resolved 2025-12-04 22:04 UTC

   From As of 16:34 to 19:47 UTC, may have encountered errors listing backup operations for their PostgreSQL, MySQL, OpenSearch, Redis and Kafa clusters through the API and UI. Our Engineering team has confirmed full resolution of the issue, users should no longer experience issues...

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1. resolved 2025-12-04 11:00 UTC

   During the timeframe 06:24 UTC – 13:45 UTC, the Gradient AI platform experienced a period of degraded functionality affecting a limited set of features. While the platform remained accessible, the below components did not perform as expected. Impacted Areas: - Gradient Agent...

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1. resolved 2025-12-03 15:45 UTC

   Our Engineering team has fully implemented and confirmed the effectiveness of the fix for the increased guardrail latency. System performance has returned to normal, and all affected services are operating as expected. We have observed stable metrics during extended monitoring...

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1. resolved 2025-11-24 20:19 UTC

   From 18:55 to 19:32 UTC, Our Engineering team observed an issue with all control plane operations (Create, Scale, Fork, etc ) for all non-Mongo Managed Database clusters. During this time, users encountered long running requests made either through the Cloud Console UI or API,...

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1. resolved 2025-11-18 20:39 UTC

   Our Engineering team has confirmed that the external network incident affecting multiple DigitalOcean services has been fully mitigated. The impacted services including Gen AI tools, App Platform, Load Balancers, Spaces, and provisioning or management actions for new clusters...

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1. resolved 2025-11-17 19:26 UTC

   From 16:59 to 17:34 UTC, our Engineering team observed an issue with block storage volumes in the NYC1 and AMS3 regions. During this time, users may have experienced failures when attempting create, snapshot, attach, detach, or resize volumes. There was no impact to performance...

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1. resolved 2025-11-16 11:05 UTC

   Our Engineering team has confirmed full resolution of the issue with failed create events with their Spaces, App Platform, and DOCR services. From 06:15 UTC AM to 09:53 AM UTC, the Spaces, App Platform, and DOCR services were impacted and have since been restored to normal...

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1. resolved 2025-11-09 07:11 UTC

   Our Engineering team has confirmed the full resolution of the networking connectivity issue affecting the BLR1 region. Users should experience expected performance when accessing Droplets and other services. If you continue to experience problems, please open a ticket with our...

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1. resolved 2025-11-08 15:15 UTC

   From 13:50 to 14:15 UTC, our Engineering team observed an issue with an upstream provider impacting network connectivity in the BLR1 region. During this time, users may have experienced increase in latency or packet loss when accessing Droplets and Droplet-based services, like...

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1. resolved 2025-10-29 23:59 UTC

   This incident has been resolved.

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1. resolved 2025-10-28 19:58 UTC

   Our Engineering team has resolved the issue affecting Garbage Collection in container registries, and all services are operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

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1. resolved 2025-10-24 18:11 UTC

   Between 14:28 PM & 14:35 PM UTC today, our Engineering team has identified an issue impacting the availability of multiple services, including Droplets, Volumes, Spaces, Kubernetes, Load Balancers, Managed Databases, etc. During this period, users might have noticed 500 Internal...

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1. resolved 2025-10-23 18:33 UTC

   Our Engineering team has resolved the performance issue affecting Spaces. From approximately 15:42 UTC - 16:14 UTC, customers may have experienced slow performance or limited availability when accessing Spaces, its objects via the Control Panel or API. Accessing and creating...

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1. resolved 2025-10-22 17:12 UTC

   The issue impacting App Platform deployments has been successfully resolved. Users should no longer encounter delays during the build phase or have deployments getting stuck. All services are now confirmed to be stable and operating normally. We appreciate your patience...

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1. resolved 2025-10-21 05:41 UTC

   Between 08:00 UTC and 22:53 UTC, an issue with an upstream provider affected multiple DigitalOcean services, including SMS-based 2FA (causing code delivery failures), Docker Hub-hosted images (impacting Managed Kubernetes and App Platform deployments), and SnapShooter backup...

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1. resolved 2025-10-17 04:28 UTC

   Our Engineering team has confirmed that the IPv6 connectivity issue has been fully resolved across all regions. Users should no longer face IPv6 connectivity issues. If you continue to experience problems, please open a ticket with our support team. Thank you for your patience...

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1. resolved 2025-10-15 14:25 UTC

   Our Engineering team has resolved the issue affecting the creation of NVDIA GPU nodes on new Kubernetes clusters. Users will no longer encounter issues when creating NVDIA GPU nodes on new Kubernetes clusters. If you continue to experience any issues, please open a support...

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1. resolved 2025-10-14 22:18 UTC

   Our Engineering team has confirmed the full resolution of the issue with Managed Database Clusters. Thank you for your patience, and we apologize for any inconvenience. If you continue to experience any issues, please open a Support ticket right away.

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1. resolved 2025-10-13 14:45 UTC

   Our Engineering team has confirmed that the issue affecting Spaces access in the FRA1 region has been fully resolved. Users should now be able to list and access their Spaces objects without any errors. We appreciate your patience and understanding while we worked to restore...

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1. resolved 2025-10-10 23:58 UTC

   Our Engineering team has resolved the issue affecting multiple services, including the Cloud Control Panel and API. Users should now be able to access their accounts and use the API without any errors. If you still encounter any issues, please launch a ticket with our Support...

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1. resolved 2025-10-06 19:11 UTC

   Our Engineering team has resolved the issue impacting Managed Kubernetes clusters in our TOR1 region. We apologize for the inconvenience and appreciate your patience throughout this event. If you experience any further problems or have any questions, please open a support ticket...

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1. resolved 2025-10-04 15:40 UTC

   From 14:30 to 14:44 UTC, our Engineering team observed an issue impacting our API. During this time, users may have experienced intermittent errors when trying to use the public API at api.digitalocean.com or processing API requests. Users may have also experienced issues with...

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1. resolved 2025-10-01 06:06 UTC

   Our Engineering team has resolved the connectivity issue with Managed Database PostgreSQL clusters in all regions that are using PGBouncer and some legacy MD5 passwords. If you continue to experience problems, please open a ticket with our support team. We apologize for any...

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1. resolved 2025-09-29 13:30 UTC

   From 05.45 to 9.20 UTC, our Engineering team observed a Networking issue in the SFO3 and AMS3 region related to DDoS mitigation workflows. During this time, a subset of Droplets remained in protective filtering longer than intended due to a monitoring issue in AMS3 that caused a...

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1. resolved 2025-09-28 04:54 UTC

   Our Engineering team has confirmed the full resolution of the networking connectivity issue affecting the BLR1 region after monitoring. Users should be able to access droplets and all other resources without any issues. If you continue to experience problems, please open a...

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1. resolved 2025-09-26 10:40 UTC

   Our Engineering team has resolved the performance issue affecting Spaces in the FRA1 region. From approximately 08:02 UTC - 09:40 UTC, customers may have experienced slow performance or limited availability when accessing Spaces, its objects via the Control Panel or API, or...

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1. resolved 2025-09-24 19:07 UTC

   Our Engineering team has confirmed that the issue affecting .space domains has been resolved, and customers should now be able to access their .space domains successfully. If you continue to experience any issues, please open a support ticket for assistance.

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1. resolved 2025-09-20 09:05 UTC

   Our Engineering team has resolved the issue that was affecting the ability to access and manage the Managed Databases and App Platform in the Cloud Control Panel. Users should now no longer experience slowness, timeouts, or errors when interacting with Managed Databases or App...

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1. resolved 2025-09-15 17:20 UTC

   From 14:29 to 16:01 UTC, our Engineering team identified an issue with the Droplet Create page in our Cloud Control Panel. During this time, users would have experienced issues with accessing the Droplet Create page at https://cloud.digitalocean.com/droplets/new. Our team has...

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1. resolved 2025-09-12 19:33 UTC

   Our Engineering team has confirmed the full resolution of the issue with the upstream provider. Users should now be able to deploy to App Platform and manage their Spaces Buckets as normal. If you continue to experience problems, please open a ticket with our support team. We...

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1. resolved 2025-09-08 15:22 UTC

   Our Engineering team investigated reports of Droplets becoming unresponsive. This issue was found to be caused by guest-level kernel hangs, and affected Droplets required a power cycle to restore functionality. Upon further investigation, this was identified to be an upstream...

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1. resolved 2025-09-16 17:39 UTC

   Our Engineering team has confirmed that our upstream providers have been able to mitigate the network connectivity issues in the BLR1 and SGP1 regions. At this time users should not experience intermittent degraded performance and timeout errors with Droplet-based services to...

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1. resolved 2025-09-05 19:42 UTC

   From 18:53 to 19:15 UTC, our Engineering team identified an issue with the public Droplet API, resulting in difficulties in creating, accessing and listing Droplets via the Cloud Control Panel or API. Autoscaler and LBaaS APIs were also affected. Our team has fully resolved the...

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1. resolved 2025-08-29 15:45 UTC

   From 14:24 to 14:41 UTC, our Engineering team identified issues affecting Block Storage Volumes in the NYC1 region. During this time, users may have experienced difficulties processing requests on Volumes. It was observed that this might have impacted Kubernetes clusters in the...

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1. resolved 2025-08-26 20:01 UTC

   Our Engineering team has confirmed full resolution of the issue impacting Droplet creation in all regions. Users can now create Droplets without any issues. We appreciate your patience while we worked to fix this issue. If you continue to experience any problems, please open a...

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1. resolved 2025-08-15 15:42 UTC

   From 14:40 UTC to 14:52 UTC, users may have experienced errors when trying to use the API or while accessing our Cloud Control Panel at https://cloud.digitalocean.com. Our Engineering team has implemented a fix and confirmed full resolution of the issue. Users should be able to...

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Names an upstream provider: OpenAI.

1. resolved 2025-08-13 09:30 UTC

   As of 18:45 UTC, our Engineering team has resolved the issues with OpenAI rate limits that were affecting certain DigitalOcean services. The problem, which began at approximately 09:30 UTC, caused errors (429s) for Agents using OpenAI models for serverless inference. Systems...

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Names an upstream provider: GitHub.

1. resolved 2025-08-07 23:45 UTC

   Our Engineering team identified and resolved an issue with the doctl v1.136.0 that was affecting automations and integrations, including App Platform and GitHub Action. Users with the affected version of doctl may see 404 errors blocking their pipeline. The issue was caused by...

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1. resolved 2025-07-30 02:04 UTC

   Our Engineering team has implemented a fix for the issue that was preventing users from submitting or viewing tickets through our Support Ticket Portal. At this time, all users should be able to access the portal and manage tickets normally via...

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1. resolved 2025-07-23 12:38 UTC

   As of 23:43 UTC, July 22, we have confirmed that the issue has been fully resolved. All affected functionality is operating normally, and users should be able to add and update payment methods without any errors. Thank you for your patience while we worked to address this issue....

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1. resolved 2025-07-22 18:55 UTC

   Our Engineering team, in collaboration with Let's Encrypt, has successfully resolved the issue affecting SSL certificate provisioning for Spaces and Load Balancers. Certificate creation is now fully restored and functioning as expected. Existing certificates and HTTPS traffic...

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1. resolved 2025-07-18 13:20 UTC

   Our Engineering team has successfully resolved the issue that was affecting Reserved IPs and Load Balancers. Between 10:45 UTC and 12:10 UTC today, users may have encountered errors while assigning, reserving, or releasing Reserved IPs, or provisioning Load Balancers. All...

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1. resolved 2025-07-17 18:10 UTC

   From 13:12 UTC to 17:18 UTC, users may have experienced errors with App deployment via App Platform. The deployments particularly failed for the Apps with Databases linked to them. Our Engineering team has now confirmed the resolution of the issue, and App deployment should be...

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1. resolved 2025-07-17 15:17 UTC

   Our Engineering team has implemented a fix for the issue that was preventing tickets submitted via the Support Contact Form from reaching our Support team. The form is now working as expected, and all new submissions are being properly routed to our Support team. Additionally,...

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1. resolved 2025-07-10 23:13 UTC

   Our Engineering team has fully resolved the issue with new Kubernetes cluster GPU creations. Users with new clusters should be able to create GPU nodes without issue. If you continue to experience problems, please open a ticket with our support team. We apologize for any...

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1. resolved 2025-07-08 17:01 UTC

   Our Engineering team has resolved the issue affecting all control plane operations (Create, Read, Update, Delete) for non-MongoDB Managed Database clusters. All services and App Platform deployments with Managed Databases should now be operating normally. If you continue to...

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1. resolved 2025-07-02 18:40 UTC

   Our Engineering team has resolved the issue affecting all control plane operations (Create, Read, Update, Delete) for non-MongoDB Managed Database clusters. All services and App Platform deployments with Managed Databases should now be operating normally. If you continue to...

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1. resolved 2025-07-02 20:15 UTC

   This incident has been resolved.

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1. resolved 2025-07-03 19:55 UTC

   Our Engineering team has confirmed that the issue affecting access to Object Storage Buckets in the FRA1 and SFO3 regions has been fully resolved. Users should no longer experience SSL/TLS handshake failures when accessing their Buckets in these regions. We appreciate your...

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1. resolved 2025-07-01 03:01 UTC

   Our Engineering team has confirmed full resolution of the issue with creation events for MongoDB clusters in all of our regions. We apologize for any inconvenience throughout this process. If you continue to experience problems, please open a ticket with our support team.

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1. resolved 2025-06-30 21:30 UTC

   Our Engineering team confirms the full resolution of creation issue with Managed Databases through Cloud Panel and API. At this time, all users should be able to create Managed Database clusters normally. We apologize for the inconvenience. If you continue to experience any...

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1. resolved 2025-06-23 13:00 UTC

   Our Engineering team has confirmed that the issue with Functions has now been fully resolved. If you continue to see errors please open a ticket with our Support team and they will be happy to assist you.

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1. resolved 2025-06-23 10:09 UTC

   Between 08:07 UTC and 08:32 UTC, our Engineering team observed issues impacting networking in the TOR1 region. During this time, users may have experienced intermittent connectivity issues while interacting with Droplets and Droplet-based services. Additionally, users may have...

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1. resolved 2025-06-22 05:40 UTC

   From 2:57 AM to 4:38 AM UTC, our Engineering team identified and resolved an issue that affected multiple GenAI Platform models. During this period, all GenAI inference services were unavailable. The Engineering team has confirmed that the issue has been fully resolved. If you...

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1. resolved 2025-06-16 17:57 UTC

   Our Engineering team has confirmed the resolution for the issue that was impacting Spaces availability in the FRA1 region. We have completed monitoring and confirmed that system performance has returned to normal. All operations including uploads, object retrieval, and bucket...

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1. resolved 2025-06-16 15:30 UTC

   As of 14:54 UTC, our Engineering team confirmed the issue with our App Platform service is fully resolved. Everything should be functioning normally. We appreciate your patience throughout the process and if you continue to experience problems, please open a ticket with our...

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1. resolved 2025-06-14 22:06 UTC

   Our Engineering team has confirmed full resolution of the issue affecting Member and Modifier user's ability to create Droplets. These users should have no issues creating Droplets via the Cloud Control Panel and API. Thank you for your patience while we worked to address the...

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1. resolved 2025-06-14 15:31 UTC

   Our Engineering team has confirmed the full resolution of the issue impacting the ticket creation via the Support Portal. Customers should now be able to create tickets from within the Cloud Panel here: https://cloudsupport.digitalocean.com/ We sincerely apologize and thank you...

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1. resolved 2025-06-03 19:20 UTC

   Our Engineering team has successfully resolved the issue that was impacting the DBaaS cluster logs. API responses should be successful without any error messages while retrieving logs, and the "Recent Logs" section is also working as expected. We have continued to monitor the...

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1. resolved 2025-05-30 21:03 UTC

   Our Engineering team identified an issue impacting GenAI agents via Cloud between 19:55 UTC and 20:36 UTC During this time, users were unable to view or create GenAI agents in the Cloud Control Panel. A fix was deployed at 20:36 UTC by our Engineering team and the issue stands...

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1. resolved 2025-05-28 22:10 UTC

   From May 28 2025 20:13 UTC to 20:24 UTC, users may have experienced issues accessing the Cloud Control Panel. Specifically, users attempting to access the Projects, Load Balancers, Networking, and Droplet pages may have seen no content or a blank page. This incident did not...

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1. resolved 2025-05-23 02:11 UTC

   Our Engineering team has confirmed full resolution of the issue on the Managed Databases control plane. Users can continue to create and deploy applications without any issue. We appreciate your patience. If you continue to experience any problems, please open a ticket from your...

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1. resolved 2025-05-22 19:23 UTC

   Our Engineering has confirmed full resolution of the issue impacting Droplet creation in all regions. Users can now create Droplets and Droplet-based services, including Managed Kubernetes, Managed Databases, and Load Balancers without any issues. We appreciate your patience...

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1. resolved 2025-05-22 10:59 UTC

   From 07:19 UTC to 08:15 UTC, users may have experienced errors with app deployment via App Platform. Our Engineering team has now confirmed the resolution of the issue and app deployment should be working as expected. If you continue to experience problems, please open a ticket...

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1. resolved 2025-05-22 09:26 UTC

   Our Engineering team has confirmed the complete resolution of the issue that was impacting Spaces, App Platform and Container Registry in our BLR1 region. Users should now see improved performance, and error rates have decreased. User should no longer experience errors while...

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1. resolved 2025-05-21 21:23 UTC

   From 12:00 UTC to 20:05 UTC, users may have experienced an issue creating new apps and adding domains to the apps deployed via App Platform. Our engineering team has now confirmed the full resolution of the issue and all new apps are working as expected. If you continue to...

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1. resolved 2025-05-15 17:01 UTC

   From 13:45 UTC to 15:50 UTC, users may have experienced an issue affecting the GenAI Platform agents using Llama 3.3 70B. Our Engineering team has confirmed full resolution of the issue. If you continue to experience any issues, please reach out to our support team by opening a...

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1. resolved 2025-05-15 06:53 UTC

   From 03:20 UTC to 06:01 UTC, users may have experienced an issue affecting the GenAI Platform using Llama 3.370B where chatbots are failing to respond Our Engineering team has confirmed full resolution of the issue. Users should now be able to run chatbots normally. If you...

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1. resolved 2025-05-14 15:43 UTC

   Our Engineering team has completely resolved the issue that was affecting the Droplet search functionality within the DigitalOcean Cloud Control Panel. We have observed normal functionality following the fix and continued monitoring has shown stable behavior. Users should be...

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1. resolved 2025-05-13 23:22 UTC

   Our Engineering team has confirmed that the issue affecting the GenAI Platform DeepSeek model has been fully resolved. Users should no longer encounter the message "It looks like the agent ran out of tokens while reasoning. Please try again or increase the max tokens." All...

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1. resolved 2025-05-08 13:01 UTC

   Our Engineering team has confirmed the resolution of the issue affecting certain Droplet metrics in the BLR1 region. Users should no longer see intermittent gaps in monitoring graphs for Droplets in the BLR1 region. We appreciate your patience and apologize for any inconvenience...

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1. resolved 2025-05-05 15:46 UTC

   Our Engineering team has confirmed the complete resolution of the issue that was affecting Droplet creation and console access in the NYC1 region. Users should now be able to deploy new droplets and access them normally in the NYC1 region. All systems are now operating normally....

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1. resolved 2025-04-30 14:57 UTC

   Our Engineering team has confirmed the complete resolution of the issue that was impacting the availability of Spaces in our FRA1 region. Users should no longer experience elevated error rates when accessing Spaces in the region. We appreciate your patience and understanding...

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1. resolved 2025-04-30 00:11 UTC

   Our Engineering team has confirmed full resolution of the network issue with new DOKS worker nodes in our SFO2 region. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

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1. resolved 2025-04-28 11:17 UTC

   This incident has been resolved.

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1. resolved 2025-04-24 16:31 UTC

   Our Engineering team has confirmed full resolution of the issue impacting event processing in the FRA1, AMS2, BLR1, SGP1, NYC1, and SYD1 regions. If you continue to experience any problems, please open a ticket with our Support team. Thank you for your patience, and we apologize...

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1. resolved 2025-04-24 04:41 UTC

   Our Engineering team has resolved the issue with the email delivery delays. Services should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

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1. resolved 2025-04-22 19:05 UTC

   From 16:54 to 18:17 UTC, users may have experienced issues creating Spaces from control panel due to the datacenter region options failing to list. Our Engineering team has implemented a fix and confirmed full resolution of the issue. Users should be able to create Spaces from...

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1. resolved 2025-04-06 01:01 UTC

   Our Engineering team has resolved the issue affecting Mongo 8 Database operations. Users should be able to create new Mongo 8 Databases, and other operations such as upgrading, scaling, and forking should complete successfully now. If you continue to experience problems, please...

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1. resolved 2025-04-05 13:59 UTC

   Our Engineering team has confirmed the full resolution of the networking issue affecting the LON1 region. Users should be able to access all resources without any issues. If you continue to experience problems, please open a ticket with our support team. We apologize for any...

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Names an upstream provider: OpenAI.

1. resolved 2025-04-03 23:10 UTC

   Our Engineering team has implemented a fix to resolve the issue with creating certain GenAI Platform agents. Users should now be able to create OpenAI and Llama 3.1 8B agents without issue. If you continue to experience any problems, please reach out to our support team by...

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1. resolved 2025-04-02 04:46 UTC

   Our Engineering Team has implemented a fix to resolve the issues impacting GenAI platform agents. They have also confirmed that the issue has been fully resolved. Now, customers should be able to view and update their GenAI platform agents in the console. If you continue to...

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1. resolved 2025-03-31 09:30 UTC

   From 00:13 UTC to 9:09 UTC, users may have experienced errors when attempting to create Managed Database Caching Clusters. Our Engineering team has confirmed the full resolution of the issue. Users should now be able to create Caching clusters normally. If you continue to...

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1. resolved 2025-03-29 00:01 UTC

   From 23:31 to 23:46 UTC, users may have experienced errors when trying to use the API or while accessing our Cloud Control Panel at https://cloud.digitalocean.com. CRUD operations for all products would have been unavailable, but deployed services continue running without issue....

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1. resolved 2025-03-27 20:48 UTC

   Beginning at 17:56 UTC, users experienced issues with the using the Cloud Control Panel and the API. By 18:10 UTC, we started seeing signs of recovery and users would've been able to access the Cloud Control and API normally. We noticed a brief recurrence of the issue at 18:58...

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1. resolved 2025-03-27 16:31 UTC

   Our Engineering team has confirmed the full resolution of the issue affecting database engine metrics in the Cloud Control Panel for Managed Databases. Users with PostgreSQL, MySQL, Kafka, OpenSearch, or Caching database clusters should now be able to see the metrics. Thank you...

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1. resolved 2025-03-25 07:30 UTC

   Our Engineering team has confirmed the full resolution of the issue with the Billing page for Teams on the Cloud Control Panel. Services should now be operating normally. Thank you for your patience, and we apologize for any inconvenience. If you continue to experience any...

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1. resolved 2025-03-25 00:45 UTC

   Our Engineering team has confirmed the full resolution of the issue with Cloud Control Panel. Thank you for your patience, and we apologize for any inconvenience. If you continue to experience any issues, please open a Support ticket right away.

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1. resolved 2025-03-17 17:50 UTC

   From 14:23 UTC to 16:16 UTC, users were unable to complete the signups for new accounts. Our Engineering team has resolved the issue affecting new account sign-ups. Users should no longer experience errors and are now able to complete the sign-up process successfully. If you...

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1. resolved 2025-03-10 21:49 UTC

   From March 1st 12:00 UTC to March 10th 18:43 UTC, a subset of users experienced issues connecting Managed Kubernetes nodes to Droplets as a source to allow traffic, due to an issue with tags being applied internally. Some users may also have experienced issues adding Managed...

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1. resolved 2025-03-05 23:11 UTC

   From 20:08 UTC to 21:49 UTC, users may have experienced issues creating new certificates, provisioning or scaling MongoDB clusters, and issuing certificates for use with LBAAS and CDN services. Additionally, a subset of new custom domains on the App Platform may have taken...

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1. resolved 2025-02-25 18:28 UTC

   From 17:14 UTC to 17:34 UTC, users experienced issues accessing the Cloud Control Panel and API. Our Engineering team has resolved the issue, and the Cloud Control Panel, API, and events should now be functioning normally. If you continue to experience problems, please open a...

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1. resolved 2025-02-25 20:16 UTC

   From 6:00 UTC to 17:45 UTC, users have experienced issues with Droplet creation and Droplet-based services in the NYC3 region. Our Engineering team has fully resolved the issue impacting Droplet creation in the NYC3 region. Users can now create Droplets and Droplet-based...

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1. resolved 2025-02-20 00:20 UTC

   From February 6 21:28:35 UTC to February 19 23:14:00 UTC, users may have experienced issues receiving monitoring alerts for tagged resources. Our Engineering team has resolved the issue, alerts for tagged resources are now working properly and users should now start receiving...

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1. resolved 2025-02-11 11:44 UTC

   Our Engineering team has confirmed the full resolution of the issue affecting the Spaces Buckets creation and App Platform deployment in BLR1 region . All our services in the region should now be functioning normally. Users should no longer experience any issues with the...

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1. resolved 2025-02-06 01:29 UTC

   From 00:04 UTC to 00:41 UTC, users experienced issues accessing the Cloud Control Panel and API as well as experienced event failures. Our Engineering team has resolved the issue, and Cloud Control Panel, API and events should now be functioning normally. If you continue to...

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1. resolved 2025-02-05 04:21 UTC

   Our Engineering team identified an issue affecting Reserved IP assignments across all regions. From 00:26 to 03:26 UTC, users may have experienced issues with assigning Reserved IPs to Droplets. A fix has been implemented and as of 03:26 UTC, all Reserved IP assignments have...

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1. resolved 2025-02-05 03:26 UTC

   Our Engineering Team has confirmed that the issue affecting GenAI agents in the Cloud has been fully resolved. Users should no longer see the "Failed to Update" banner and all functionality remains unaffected. If you continue to experience any problems, please reach out to our...

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1. resolved 2025-02-03 10:00 UTC

   Our Engineering team has confirmed the full resolution of the issue affecting Droplet, Managed Kubernetes, and Managed Database creation in the BLR region. All our services in the region should now be functioning normally. Users should no longer experience any issues with...

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1. resolved 2025-01-30 18:11 UTC

   Our Engineering team has confirmed the full resolution of the issue impacting the GenAI Platform. Users should now be able to fetch resource data, usage, and other details from within the Cloud Panel without any issues. If you continue to experience problems, please open a...

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1. resolved 2025-01-29 16:16 UTC

   The issue affecting Snapshots and Backups access from the DigitalOcean Cloud Panel has been fully resolved. Users should now be able to access these services without any errors. We appreciate your patience while we worked to fix this issue. If you continue to experience any...

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1. resolved 2025-01-24 14:21 UTC

   Our Engineering team has successfully resolved the issue affecting both the creation and regeneration of Spaces Access Keys. Between 13:05 UTC and 13:50 UTC, users may have faced intermittent errors when creating or regenerating Access Keys. All services are now fully restored...

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1. resolved 2025-01-23 23:47 UTC

   From 19:44 UTC to 23:19 UTC, users may have experienced issues with accessing the Droplet Recovery Console. We have confirmed that the issue is fully resolved, and users should be able to access the Recovery Console from the Cloud Control Panel as normal. If you continue to...

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Names an upstream provider: AWS.

1. resolved 2025-01-21 22:21 UTC

   Prior to Tuesday, January 21, 2025 at 19:20 UTC, customers that used an AWS CLI or AWS SDK version released on or after January 15, 2025 may have experienced issues with uploading files to a Spaces bucket. This impacted PutObject and UploadPart requests initiated by recent...

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1. resolved 2025-01-15 12:54 UTC

   From 11:29 to 12:31 UTC, our Engineering team observed a Networking issue in our BLR and SFO regions. During this time, users may have experienced Droplet connectivity issue, Users should no longer be experiencing these issues. We apologize for the inconvenience. If you have any...

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1. resolved 2025-01-11 21:12 UTC

   As of 18:55 UTC, our Engineering team has confirmed the full resolution of the issue that impacted Managed Kubernetes Clusters in all of our regions. All of the services should now be working normally. If you continue to experience problems, please open a ticket with our Support...

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1. resolved 2025-01-09 18:01 UTC

   From 15:28 to 15:32 UTC, an internal service disruption may have resulted in users experiencing errors while using the Cloud Panel or API to manage Spaces Buckets, Apps, Managed Database Clusters, or Load Balancers as well as other actions due to impacted downstream services. If...

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1. resolved 2025-01-07 16:43 UTC

   From 13:09 - 14:48 UTC, we experienced an issue with IPv6 network connectivity in our SFO3 region. Our Engineering team was able to identify the root cause, revert changes, and resolve the issue. During that time, connectivity via IPv6 to services in SFO3 was impacted. This...

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1. resolved 2025-01-07 14:14 UTC

   Our engineering team has resolved the issue preventing some users from adding new credit cards from the control panel. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

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1. resolved 2024-12-19 05:03 UTC

   From 1:23 UTC to 3:04 UTC, users may have experienced issues with events being stuck or delayed, such as powering on/off, and resizing Droplets in the NYC3, AMS2, BLR1, SGP1, and SYD1 regions. Additionally, Managed Database creates were delayed in all regions. Our Engineering...

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1. resolved 2024-12-13 13:25 UTC

   From 13:25 to 14:45 UTC, our Engineering team observed a Networking issue in our NYC3 region. During this time, users may have experienced Droplet and VPC connectivity issue, Users should no longer be experiencing these issues. We apologize for the inconvenience. If you have any...

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1. resolved 2024-12-13 11:01 UTC

   Our Engineering team has confirmed that the issues with Spaces CDN functionality has been fully resolved. Users should now be able to use CDN functionality normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any...

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1. resolved 2024-12-13 01:24 UTC

   Our Engineering team has confirmed that the issues with Authoritative DNS resolution in NYC1 has been fully resolved. DNS queries should now be resolving normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any...

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1. resolved 2024-12-13 04:05 UTC

   Our Engineering team has confirmed the full resolution of the issue impacting Managed Database Operations, and all systems are now operating normally. Users may safely resume operations, including upgrades, resizes, forking, and ad-hoc maintenance patches. If you continue to...

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1. resolved 2024-12-11 23:33 UTC

   Our Engineering team has resolved the issue impacting prohibiting a subset of users from logging in, and the login flow is now operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

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1. resolved 2024-12-11 00:56 UTC

   From 16:10 UTC to 22:46 UTC, users may have experienced issues while executing Managed Database CRUD Operations. Our Engineering team has confirmed the full resolution of the issue impacting Managed Database CRUD Operations, and all systems are now operating normally. Users may...

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1. resolved 2024-12-06 18:38 UTC

   Our Engineering team identified an issue affecting App Platform deployments across all regions. The deploy-on-push functionality may not have triggered new builds between 15:45 and 18:15 UTC. A fix has been implemented, and as of 18:15 UTC, deployments have been functioning...

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1. resolved 2024-12-06 00:50 UTC

   Our Engineering has confirmed full resolution of the issue. Users should now be able to manage their Reserved IPs via the Cloud Panel without issue. If you continue to experience any issues, please open a support ticket from within your account. Thank you.

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1. resolved 2024-11-29 05:35 UTC

   Our Engineering team has confirmed the full resolution of this issue. If you continue to experience problems, please open a ticket with our support team. Thank you for being so patient, and we apologize for any inconvenience.

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1. resolved 2024-11-27 12:03 UTC

   Our Engineering team identified and resolved the networking issue in our SFO3 region. From 10.02 UTC to 11:44 UTC, users may have experienced connectivity issues, latency, and timeout errors while interacting with Droplet-based services and App Platform. The impact has been...

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1. resolved 2024-11-25 22:05 UTC

   Our Engineering team is investigating an issue related to our ongoing SFO3 maintenance here: https://status.digitalocean.com/incidents/4kj7krrpyg3k From 20:23 - 20:25 UTC, some services were impacted by a drop in networking. During that time, some Managed Kubernetes clusters...

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1. resolved 2024-11-22 17:44 UTC

   From 09:05 to 09:50 UTC (November 21), our Engineering team observed an issue with Droplet creation. During this time, users may have experienced intermittent errors while creating the Droplets via the Cloud Panel and API. Users should no longer be experiencing these issues. We...

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1. resolved 2024-11-25 19:20 UTC

   Given the absence of outages for the Support Portal, we will now resolve this incident. Our Engineering team will continue to work with our vendor to ensure continued stability of this service. If we observe further outages, we will communicate those to our users via new updates...

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1. resolved 2024-11-20 01:54 UTC

   Our Engineering team has confirmed that the issue with displaying users for PostgreSQL Managed Databases across all regions has been fully resolved. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

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1. resolved 2024-11-18 19:33 UTC

   Our Engineering team has confirmed complete resolution of the issue that was impacting Spaces Object Storage, DigitalOcean Container Registry, and App Platform, across all regions. From 16:52 UTC - 18:41 UTC, users may have experienced increased error rates when accessing Spaces...

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1. resolved 2024-11-18 21:42 UTC

   Our Engineering team has confirmed that the issues with Authoritative DNS resolution across multiple regions has been fully resolved. DNS queries should now be resolving normally. If you continue to experience problems, please open a ticket with our support team. We apologize...

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1. resolved 2024-11-13 20:44 UTC

   From 19:06 - 19:14 UTC, our Engineering team observed an issue impacting Authoritative DNS Resolution globally. During this time, users might have experienced latency or resolution issues while querying DNS records hosted on our authoritative DNS infrastructure. The Engineering...

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1. resolved 2024-11-12 22:06 UTC

   From 20:03 - 20:08 UTC, our Engineering team observed an issue with internal DigitalOcean network connectivity in the NYC3 region. During this time, users might have experienced errors for control plane operations for services in NYC3, such as creating and deleting services, or...

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1. resolved 2024-11-01 17:37 UTC

   Our Engineering team has confirmed resolution of the issue impacting Droplet creation events and event processing and all services should now be operating normally. If you continue to experience any problems, please open a ticket with our Support team. Thank you for your...

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