sevanalysis

Greenhouse

Apps and SaaS. Source: Greenhouse status page.

Incidents, last 90 days
14
Median to mitigation
1h 8m
Median to resolution
2h 30m
p95 to resolution
18h 7m
Naming an upstream provider
0%
With a postmortem on the status page
0%

What failed, last 90 days

The text does not say enough to tell10
A provider or third-party service this vendor depends on failed3
Security incident or emergency response to a vulnerability1

Tagged by deepseek/deepseek-v4.1-flash from each incident's updates. See the methodology.

Incidents per month

All recorded incidents

Onboarding UKG Pro Issues major 2026-10-16 22:44 UTC 5h 40m

Affected: HRIS Link - UKG

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    We are investigating an issue with the HRIS Link UKG Pro Onboarding Integration

  2. identified

    Some customers using the UKG integration may see new hires fail to sync to UKG. Our team has identified the cause and is working on a solution. We are restoring the affected UKG connections and will resend pending hires to UKG. No action is needed from customers at this time.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Partial Service Disruption none 2026-10-13 15:32 UTC 3h 27m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are currently experiencing a partial disruption affecting Greenhouse Recruiting. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

  2. monitoring

    A fix has been implemented and we are monitoring the results

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Performance Degradation - Voice AI Interview Evaluations minor 2026-10-06 18:55 UTC 7m

Affected: Greenhouse Voice AI

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We are currently experiencing issues with Voice AI. Users may notice delayed processing of interview evaluations. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Performance Degradation - Voice AI Interview Evaluations minor 2026-10-01 17:12 UTC 2h 10m

Affected: Greenhouse Voice AI

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are currently experiencing issues with Voice AI. Users may notice delayed processing of interview evaluations. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Greenhouse Report Connector Outage minor 2026-09-25 14:25 UTC 52m

Affected: Silo 101, Silo 201

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are currently experiencing an outage affecting Greenhouse Report Connector. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. monitoring

    We are continuing to monitor for any further issues.

  4. monitoring

    We are continuing to monitor for any further issues.

  5. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Partial Service Disruption - Indeed Applications minor 2026-09-22 11:19 UTC 2h 46m

Affected: Greenhouse Job Boards

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    We are currently experiencing a partial disruption affecting Indeed applications in Greenhouse Job Boards. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Degraded Performance in Job Board Updates minor 2026-09-21 17:55 UTC 18h 7m

Affected: Greenhouse Job Boards

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. identified

    We are currently experiencing a partial disruption affecting job board updates and tracking links. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

MyGreenhouse: Job Search unavailable major 2026-09-21 16:37 UTC 39m

Affected: MyGreenhouse

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    Job search is not currently for job seekers on MyGreenhouse.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Candidates are reporting issues with submitting job forms minor 2026-09-08 11:21 UTC 2h 29m

Affected: Silo 1, Silo 2, Silo 3, Silo 4, Silo 5, Silo 6, Silo 7, Silo 8, Silo 9, Silo 101, Silo 201

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Users reporting Delivery Issues to Outlook email addresses minor 2026-09-04 12:43 UTC 47m

Affected: Silo 1, Silo 2, Silo 3, Silo 4, Silo 5, Silo 6, Silo 7, Silo 8, Silo 9, Silo 101, Silo 201

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. identified

    The issue has been identified and a fix is being implemented.

  2. monitoring

    The errors coming from Outlook servers appear to have resolved. We will continue to monitor.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Security codes on job application CAPTCHA failures have temporarily been disabled minor 2026-09-03 23:57 UTC 14h 4m

Affected: Greenhouse Job Boards

Failure mode: Security incident or emergency response to a vulnerability. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    Security code emails for Greenhouse Job Applications have been temporarily disabled for candidates who fail CAPTCHA.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Candidates may be receiving errors when utilizing scheduling links with buffer links minor 2026-09-03 09:20 UTC 2h 30m

Affected: Silo 1, Silo 2, Silo 3, Silo 4, Silo 5, Silo 6, Silo 7, Silo 8, Silo 9, Silo 101, Silo 201

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Partial Service Disruption major 2026-09-02 08:06 UTC 26m

Affected: Silo 201

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We are currently experiencing a partial disruption affecting Job creation and multiple confirmation emails being sent to candidates. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we...

  2. resolved

    A fix has been implemented. All services are returned to normal.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Partial Service Disruption major 2026-08-05 02:18 UTC 11h 11m

Affected: Silo 1

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are currently experiencing a partial disruption affecting searching for a user, processing candidate unhire actions, sending emails and availability requests, submitting referrals, generating offer letters, submitting scorecards, adding candidate notes, and editing interview...

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

MS Teams Missing When Scheduling Shared Calendar minor 2026-07-22 18:58 UTC 43d 1h

Affected: Silo 1, Silo 2, Silo 3, Silo 4, Silo 5, Silo 6, Silo 7, Silo 8, Silo 9, Outlook 365, Silo 101, Silo 201

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We are currently experiencing an issue with the Microsoft Teams integration that affects scheduling interviews on shared calendars. Our Engineering team is actively investigating the root cause. We will continue to provide updates as more information becomes available.

  2. identified

    It appears that the issue is related to the Graph API. Our engineering team is in contact with Microsoft Support to help them diagnose the problem.

  3. identified

    Microsoft has confirmed the root cause is on their side and continues to investigate. While we await a fix from Microsoft, our engineering team has developed a workaround that restores Teams meeting links when scheduling on shared calendars. It has been validated successfully...

  4. resolved

    Our engineering team has released a workaround that restores Microsoft Teams links when scheduling on shared calendars. Affected customers have been contacted by Support with next steps. If you continue to experience this issue, please contact Greenhouse Support.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Partial Service Disruption - Take Home Tests minor 2026-07-10 20:29 UTC 56m

Affected: Silo 1, Silo 2, Silo 3, Silo 4, Silo 5, Silo 6, Silo 7, Silo 8, Silo 9, Silo 101, Silo 201

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are currently experiencing a partial disruption affecting Take Home Tests in Greenhouse Recruiting. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Harvest V3 not able to refresh auth tokens minor 2026-07-06 22:13 UTC 15m

Affected: Silo 1, Silo 2, Silo 3, Silo 4, Silo 5, Silo 6, Silo 7, Silo 8, Silo 9, Silo 101, Silo 201

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    The token refresh server has been repaired.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Partial Service Disruption - Sterling background checks minor 2026-07-02 17:00 UTC 4d 3h

Affected: Silo 1, Silo 2, Silo 3, Silo 4, Silo 5, Silo 6, Silo 7, Silo 8, Silo 9, Silo 101, Silo 201

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    We are currently experiencing a partial disruption affecting Sterling background checks. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

  2. resolved

    We appreciate your patients. Sterling background checks are now fully functional.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Exporting to Workday may not send all associated documents minor 2026-06-29 17:16 UTC 3h 28m

Affected: HRIS Link - Workday

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Get requests on HarvestV3 list endpoints returning empty data for site admins none 2026-06-26 13:24 UTC 2h 1m

Affected: Silo 1, Silo 2, Silo 3, Silo 4, Silo 5, Silo 6, Silo 7, Silo 8, Silo 9, Silo 101, Silo 201

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Microsoft 365 Delivery Issues major 2026-06-19 17:24 UTC 4h 59m

Affected: Silo 1, Silo 2, Silo 3, Silo 4, Silo 5, Silo 6, Silo 7, Silo 8, Silo 9, Silo 101, Silo 201

  1. investigating

    We are currently investigating an issue where emails may not be sent for customers using custom SMTP routes with Microsoft 365.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. monitoring

    We are continuing to monitor for any further issues.

  5. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

BIC: Delays in delivering data for Silo 1 major 2026-06-18 12:35 UTC 27m

Affected: Silo 1

  1. investigating

    We are currently experiencing a delay for Silo 1 in BIC data delivery.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

BIC: Delays in delivering data major 2026-06-17 12:55 UTC 19h 2m

Affected: Silo 1, Silo 2, Silo 3, Silo 4, Silo 5, Silo 6, Silo 7, Silo 8, Silo 9, Silo 101, Silo 201

  1. investigating

    We are currently experiencing a delay across all silos in BIC data delivery.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. identified

    We are continuing to work on a fix for this issue.

  4. identified

    We are continuing to work on a fix for this issue.

  5. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

DocuSign offer workflow disruption minor 2026-06-11 19:47 UTC 4h 53m

Affected: Greenhouse - Other

  1. monitoring

    We are currently investigating an issue affecting offer workflows that rely on DocuSign. This appears to be related to an outage reported by DocuSign. Customers may experience delays or errors when completing DocuSign-backed offer signing workflows. We are monitoring the vendor...

  2. resolved

    DocuSign has marked the incident as resolved. If you experienced issues with DocuSign-related workflows earlier, please retry the affected action.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Onboarding: Some Exports To ADP May Fail none 2026-06-05 21:57 UTC 4m

Affected: Greenhouse Onboarding

  1. monitoring

    ADP added some additional validation logic around the State Tax / State Unemployment Insurance (SUI) Tax Code field for New Hire Exports from Greenhouse Onboarding. Exports without this field may be rejected by ADP. They are working on reverting the change.

  2. resolved

    ADP has reverted their change. All exports should now work as normal.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Adobe Acrobat Sign experiencing issues sending for signature major 2026-05-28 16:23 UTC 2h 5m

Affected: Adobe Acrobat Sign

  1. investigating

    Some customers are experiencing errors while trying to send offers for signature. Adobe is currently experiencing an issue and they are investigating. We will continue to monitor the situation from our side.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

ReadMe - Harvest API Docs outage major 2026-05-27 15:08 UTC 20h 27m

Affected: ReadMe ReadMe Hubs - Harvest API docs hosting

  1. investigating

    Harvest API documentation site is currently experiencing an outage. Our documentation vendor is currently working to fix the issue.

  2. investigating

    We are continuing to investigate this issue.

  3. resolved

    Their outage has been resolved

Excerpts are shortened. Read the full incident on Greenhouse's status page.

GHR Outage critical 2026-05-22 15:49 UTC 36m

Affected: Silo 7, Silo 8, Silo 9

  1. investigating

    We are currently experiencing an outage affecting Greenhouse Recruiting on silos 7, 8, and 9. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

  2. resolved

    An issue was identified in testing a new ingress configuration to route traffic into Greenhouse. We have restored the previous configuration and the issue appears to have been resolved.

  3. postmortem

    **What happened:** During a planned migration process, we hit a scaling limit on a core infrastructure component which impacted certain customer traffic. **Impact:** A portion of customer traffic was dropped causing a full outage for customers on Silos 7, 8, and 9. **Fix:** The...

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Intermittent Harvest v3 Timeouts minor 2026-05-20 15:05 UTC 36m

Affected: Silo 1

  1. investigating

    Some customers are experiencing timeouts and errors when making requests to Harvest v3 on Silo 1. We are currently investigating this issue.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Partial Service Disruption - Calendly links minor 2026-05-19 19:18 UTC 3h 39m

Affected: Silo 1, Silo 2, Silo 3, Silo 4, Silo 5, Silo 6, Silo 7, Silo 8, Silo 9, Silo 101, Silo 201

  1. investigating

    We are currently experiencing a partial disruption affecting Calendly interviews within Greenhouse Recruiting where the "Reschedule" and "Cancel" buttons are not appearing. Our team is investigating the issue and working to restore full functionality. We apologize for any...

  2. investigating

    Greenhouse engineers have identified the source of the issue and are currently working on releasing a fix.

  3. identified

    Greenhouse engineers have identified the source of the issue and are currently working on releasing a fix.

  4. monitoring

    A fix was released and we are confirming that customer-reported issues have been resolved.

  5. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Duplicate Onboarding Task Emails none 2026-05-15 09:00 UTC 0m

  1. resolved

    This morning, some third-party vendors received task reminder emails for tasks they had already been notified about. This was a one-time occurrence — we expect no additional emails to be sent as a result of this issue.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Partial Service Disruption none 2026-05-11 19:03 UTC 2h 39m

  1. identified

    We are currently experiencing a partial disruption affecting job creation with approval custom fields in Greenhouse. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more...

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. monitoring

    We are continuing to monitor for any further issues.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Partial Service Disruption none 2026-05-11 19:01 UTC 1h 50m

  1. investigating

    We are currently experiencing a partial disruption affecting offer creation. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Performance Degradation major 2026-05-07 22:23 UTC 1h 19m

Affected: Silo 1

  1. investigating

    We are currently experiencing issues with Greenhouse. Users may notice delays posting jobs, scheduling, on webhooks, imports/sync, reports and other async workflows. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.

  2. investigating

    We are continuing to investigate this issue.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

[Service] Outage none 2026-05-07 15:20 UTC 0m

  1. resolved

    We experienced an outage affecting Greenhouse silo 7, 9 and anz. Our team investigated the issue and restored full functionality within 8 minutes.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Partial Service Disruption minor 2026-05-05 20:21 UTC 10m

Affected: Silo 1, Silo 2, Silo 3, Silo 4, Silo 5, Silo 6, Silo 7, Silo 8, Silo 9, Silo 101, Silo 201

  1. identified

    We are currently experiencing a partial disruption affecting audit log of Greenhouse Harvest API v1 and v2 and BIC. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more...

  2. identified

    We are continuing to work on a fix for this issue.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Performance Degradation none 2026-03-31 22:03 UTC 1h 27m

Affected: Resume parsing

  1. identified

    Talent Matching is experiencing performance degradation. We are currently implementing a fix.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Were are experiencing slow updates to changes to candidates and applications being updated in the search interface minor 2026-03-31 19:14 UTC 21h 4m

Affected: Silo 1

  1. identified

    The issue has been identified and a fix is being implemented.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Errors related to AI-related features none 2026-03-31 16:23 UTC 1h 46m

Affected: Silo 1, Silo 2, Silo 3, Silo 4, Silo 5, Silo 6, Silo 7, Silo 8, Silo 9, Silo 101, Silo 201

  1. investigating

    We are investigating reports of errors when using AI features.

  2. monitoring

    A fix has been implemented for AI features and we are monitoring the results

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Some job posts not appearing major 2026-03-25 00:04 UTC 1h 26m

Affected: Greenhouse Job Boards

  1. investigating

    We are investigating an issue where some live job posts in Greenhouse are not appearing correctly on external job boards and may show as closed or offline.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Harvest API Issues on Silo 101 major 2026-03-23 19:38 UTC 1h 57m

Affected: Silo 101

  1. identified

    We have identified an issue where some customers on Silo 101 are unable to connect to the Greenhouse Harvest API.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Interview Scheduling Errors major 2026-03-18 15:19 UTC 1h 45m

Affected: Silo 1, Silo 2, Silo 3, Silo 4, Silo 5, Silo 6, Silo 7, Silo 8, Silo 9, Silo 101, Silo 201

  1. investigating

    Some users are experiencing errors when scheduling interviews. Our team is actively investigating the issue.

  2. identified

    The issue has been identified, and the team is working to apply a fix.

  3. monitoring

    A fix was applied, and the team is actively monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Public, Greenhouse Hosted Job Boards Not Responding critical 2026-03-11 14:48 UTC 7m

Affected: Greenhouse Job Boards

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Stale BIC data none 2026-03-10 13:42 UTC 10h 27m

Affected: Silo 1, Silo 2, Silo 3, Silo 4, Silo 5, Silo 6, Silo 7, Silo 8, Silo 9, Silo 101, Silo 201

  1. identified

    Data from today's BIC run is stale. We've identified the issue and are in the process of providing the newest set of data.

  2. identified

    At this point, all silos besides 1, 2, and 3 have completed their sync.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Degraded performance and delayed search results in Greenhouse Recruiting major 2026-02-17 23:33 UTC 45m

Affected: Silo 1, Greenhouse Job Boards, Silo 2, Silo 3, Silo 4, Silo 5, Silo 6, Silo 7, Silo 8, Silo 9, Silo 101, Silo 201

  1. investigating

    We are investigating an issue causing degraded performance with job boards and errors with search-related requests. Some customers may see slow or incomplete search results.

  2. investigating

    We are continuing to investigate this issue.

  3. monitoring

    A fix has been implemented, performance and search results should be operating normally . We are closely monitoring performance and will provide a final update once the issue is fully resolved.

  4. resolved

    The issue has been resolved and we are no longer seeing any issues with degraded performance.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

BIC: Data is delayed minor 2026-02-14 14:26 UTC 6h 54m

Affected: Silo 1, Silo 2, Silo 3, Silo 4, Silo 5, Silo 6, Silo 7, Silo 8, Silo 9, Silo 101

  1. investigating

    We are experiencing delays in updates to the Business Intelligence Connector data. Customers using BIC will not have up-to-date data available in these tables. We are currently investigating the issue and will provide updates shortly.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. resolved

    This incident has been resolved.

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Third-party Service Disruption minor 2026-02-12 18:25 UTC 5d 20h

Affected: LinkedIn Apply Connect

  1. investigating

    We are aware of an issue causing a partial disruption in ingesting job applications where candidate location is required from LinkedIn Apply Connect. Our team is currently investigating.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate this issue. We have engaged LinkedIn to identify the root cause.

  4. monitoring

    We are successfully ingesting candidates from LinkedIn, including location information, but are waiting to hear confirmation on a fix from LinkedIn.

  5. resolved

    This incident has been resolved.

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Partial Service Disruption none 2026-02-10 15:06 UTC 24h 43m

Affected: Greenhouse Onboarding

  1. identified

    We are currently experiencing a partial disruption affecting Greenhouse Onboarding, which is impacting some emails sent through the system. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates...

  2. resolved

    This incident has been resolved. We will continue to monitor it closely.

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Partial Service Disruption - Scheduled Take Home Tests minor 2026-02-02 22:23 UTC 1h

Affected: Silo 1, Silo 2, Silo 3, Silo 4, Silo 5, Silo 6, Silo 7, Silo 8, Silo 9, Silo 101, Silo 201

  1. investigating

    We are currently experiencing a partial disruption affecting the sending of scheduled take home tests. Manually sent take home tests are not impacted. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will...

  2. identified

    Scheduled take-home tests are now functional. Scheduled take-home tests that failed due to this incident are currently being processed.

  3. resolved

    This incident has been resolved. All scheduled take-home tests that failed have been successfully delivered.

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Greenhouse Job Boards Outage critical 2026-01-27 22:31 UTC 5h 3m

  1. resolved

    This incident has been resolved.

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Partial Service Disruption - LinkedIn 1-Click Export major 2026-01-27 17:23 UTC 10h 11m

  1. resolved

    This incident has been resolved.

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Partial Service Disruption minor 2026-01-23 17:30 UTC 4d 22h

Affected: Silo 1, Silo 2, Silo 3, Silo 4, Silo 5, Silo 6, Silo 7, Silo 8, Silo 9, Outlook 365, Silo 101, Silo 201

  1. investigating

    We are currently experiencing a partial disruption affecting Microsoft Teams as a video conferencing option in Greenhouse Recruiting. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we...

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate this issue.

  4. resolved

    This incident has been resolved.

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Partial Service Disruption minor 2026-01-22 20:50 UTC 3h 20m

  1. resolved

    This incident has been resolved.

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Emails to Outlook addresses failing to deliver minor 2026-01-22 20:24 UTC 16h 50m

  1. resolved

    This incident has been resolved.

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Users may have intermittent errors loading Greehouse Recruiting major 2026-01-15 20:39 UTC 1m

  1. resolved

    This incident has been resolved.

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Users unable to share open job posts on LinkedIn minor 2026-01-14 15:42 UTC 4h 48m

  1. resolved

    This incident has been resolved.

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MyGreenhouse Service Disruption critical 2026-01-06 14:27 UTC 1h 49m

  1. resolved

    This incident has been resolved.

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Errors on Greenhouse dashboard major 2025-12-09 23:05 UTC 1h 31m

  1. resolved

    This incident has been resolved.

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Partial Service Disruption - Google Sign-In major 2025-11-26 09:52 UTC 1h 3m

  1. resolved

    This incident has been resolved.

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Partial Service Disruption major 2025-11-24 20:42 UTC 2h 5m

  1. resolved

    This incident has been resolved.

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Third-party Service Disruption none 2025-11-18 13:25 UTC 3h 54m

  1. resolved

    The issue has been resolved.

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Partial Service Disruption none 2025-11-13 11:07 UTC 10h 59m

  1. resolved

    This incident has been resolved.

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Performance Degradation minor 2025-10-30 16:57 UTC 2h 3m

  1. resolved

    This incident has been resolved.

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BIC: Data is delayed minor 2025-10-30 12:46 UTC 25h 28m

  1. resolved

    This incident has been resolved.

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Performance Degradation minor 2025-10-20 18:25 UTC 1h 32m

  1. resolved

    This incident has been resolved. We will continue to monitor for any issues related to the impact from our upstream cloud provider.

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BIC: Data is delayed major 2025-10-20 17:16 UTC 24h 54m

  1. resolved

    This incident has been resolved.

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Partial Service Disruption with displaying widgets. minor 2025-10-14 18:30 UTC 0m

  1. resolved

    We detected an issue with a release causing widgets to not display properly. We have resolved the issue. We apologize for any inconvenience.

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Sending Offers Issues major 2025-10-10 16:11 UTC 4h 45m

  1. resolved

    This incident has been resolved.

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API Credentials Error major 2025-10-09 17:42 UTC 1h 59m

  1. resolved

    This incident has been resolved.

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Some Greenhouse Recruiting jobs not appearing as an option when exporting from Linkedin none 2025-09-17 22:28 UTC 1h 24m

  1. resolved

    This incident has been resolved.

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Support Chat Issues minor 2025-09-11 17:39 UTC 1h 45m

  1. resolved

    This incident has been resolved.

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Slow application response times major 2025-09-05 16:40 UTC 6h 58m

  1. resolved

    This incident has been resolved.

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MS Teams Missing When Scheduling Shared Calendar major 2025-09-04 20:31 UTC 27h 6m

  1. resolved

    We've identified the cause of the issue preventing users from adding Microsoft Teams as a video conferencing option when scheduling interviews on shared calendars. The Outlook API response for shared mailboxes is not returning any video conferencing providers, which results in...

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Report Connector Outage minor 2025-08-22 14:50 UTC 4h 52m

  1. resolved

    This incident has been resolved.

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Third-party Service Disruption none 2025-08-21 18:08 UTC 21h 45m

  1. resolved

    This issue has been resolved.

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Partial Service Disruption - Candidate Profiles none 2025-08-13 16:34 UTC 3h 11m

  1. resolved

    This incident has been resolved.

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Partial Service Disruption none 2025-08-11 16:17 UTC 2h 10m

  1. resolved

    This incident has been resolved.

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Silo 1 Web hooks taking longer than usual none 2025-08-07 15:30 UTC 0m

  1. resolved

    An influx of activity in Silo1 resulted in a large number of web hooks being triggered. This created a backlog of events that took longer to process. Additional resources were allocated to clear the backlog and the backlog was completely resolved by 7:30 pm EDT.

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Users are unable to select email templates in Request Availability minor 2025-07-29 16:28 UTC 43m

  1. resolved

    This incident has been resolved.

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BIC: Data is delayed major 2025-07-28 18:08 UTC 16h 24m

  1. resolved

    This incident has been resolved.

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BIC: Data is delayed major 2025-07-22 17:18 UTC 8h 9m

  1. resolved

    This incident has been resolved.

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Report Issues none 2025-07-16 18:35 UTC 2h

  1. resolved

    This incident has been resolved.

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Interseller errors minor 2025-07-14 16:50 UTC 45m

  1. resolved

    This incident has now been resolved. The email links in the previously received emails will now work as expected.

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BIC: Delays in delivering data major 2025-06-27 13:00 UTC 3h 45m

  1. resolved

    This incident has been resolved.

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Partial Service Disruption major 2025-06-26 18:40 UTC 1h 14m

  1. resolved

    This incident has been resolved.

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Partial disruption to LinkedIn Recruiter System Connect major 2025-06-24 19:33 UTC 1h 36m

  1. resolved

    This incident has been resolved.

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Increased error rates and timeouts for Greenhouse Recruiting on Silo 1 major 2025-06-24 15:30 UTC 0m

  1. resolved

    For 50 minutes Silo 1 had increased error rates and timeouts. We're continuing to monitor.

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Errors when creating or updating offers minor 2025-05-30 07:22 UTC 3h 21m

  1. resolved

    This incident has been resolved.

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A subset of custom fields in the create offer flow may not be working minor 2025-05-29 23:20 UTC 1h 19m

  1. resolved

    This incident has been resolved.

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"Sign-in with Google" is broken minor 2025-05-28 16:32 UTC 39m

  1. resolved

    This incident has been resolved.

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Stale Data in Candidate Search minor 2025-05-13 15:43 UTC 3d 1h

  1. resolved

    This incident has been resolved.

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Partial Service Disruption none 2025-05-09 20:00 UTC 0m

  1. resolved

    We experienced a partial disruption affecting managing offers in Greenhouse Recruiting. This issue is now resolved. We apologize for any inconvenience.

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Partial Service Disruption none 2025-05-06 00:01 UTC 1h 18m

  1. resolved

    This incident has been resolved.

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Partial Service Disruption none 2025-05-03 01:36 UTC 1h 25m

  1. resolved

    This incident has been resolved.

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Partial Service Disruption - Job Boards major 2025-05-01 17:01 UTC 2h 41m

  1. resolved

    This incident has been resolved.

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Partial Service Disruption major 2025-04-25 18:19 UTC 0m

  1. resolved

    We are currently experiencing a partial disruption affecting Job Ad Purchases in Greenhouse Recruiting. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

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Errors with Essential Reports minor 2025-04-21 20:49 UTC 2h 21m

  1. resolved

    This incident has been resolved.

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Some users are unable to reject candidates or send rejection emails minor 2025-04-08 19:17 UTC 1h 46m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

LinkedIn 1-Click-Export issues none 2025-04-03 22:53 UTC 15h 52m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

Performance Degradation minor 2025-03-26 21:03 UTC 19m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Greenhouse's status page.

BIC: Data is delayed major 2025-03-20 13:10 UTC 7h 8m

  1. resolved

    This incident has been resolved.

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Customers can not create tickets to Greenhouse support major 2025-03-18 11:17 UTC 5h 36m

  1. resolved

    This incident has been resolved.

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BIC: Data is delayed minor 2025-03-12 13:14 UTC 6h 26m

  1. resolved

    All data has now been refreshed on all Silos.

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Reporting functionality is paused in Silo 1 major 2025-02-14 17:51 UTC 3h 43m

  1. resolved

    This incident has been resolved.

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Errors when previewing V2 Job Posts minor 2025-02-10 23:08 UTC 1h 51m

  1. resolved

    This incident has been resolved.

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Users experiencing issues when attempting to send take-home tests to candidates none 2025-01-30 14:16 UTC 0m

  1. resolved

    Users were experiencing in-app errors when sending take-home tests to candidates. We also received reports that stage transition rules configured to send tests were failing. This issue has since been resolved.

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Performance Degradation none 2025-01-28 16:59 UTC 21h 46m

  1. resolved

    This incident has been resolved.

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BIC: Delayed Processing Of Some Tables major 2025-01-23 17:45 UTC 1h 37m

  1. resolved

    This incident has been resolved.

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Performance Degradation minor 2025-01-21 18:45 UTC 1h 51m

  1. resolved

    This incident has been resolved.

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Partial Service Disruption none 2025-01-17 21:27 UTC 2h 5m

  1. resolved

    This incident has been resolved.

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BIC: Delayed Processing Of Some Tables none 2025-01-16 16:00 UTC 0m

  1. resolved

    We are currently experiencing a partial disruption affecting delivery of some tables in BIC on Silo 2. Our team is investigating the issue and working to restore full functionality. We apologize for any inconvenience and will provide updates as we have more information.

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[Service] Outage critical 2025-01-11 21:25 UTC 34m

  1. resolved

    This incident has been resolved.

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Partial Service Disruption major 2025-01-10 14:34 UTC 58m

  1. resolved

    This incident has been resolved.

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Partial Service Disruption major 2025-01-10 00:07 UTC 19h 5m

  1. resolved

    This incident has been resolved.

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Agency users unable to login major 2024-12-17 10:22 UTC 2h 20m

  1. resolved

    This incident has been resolved.

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Unable to set a custom expiration date minor 2024-12-17 00:37 UTC 30d 16h

  1. resolved

    A fix has been implemented by Adobe and we've validated that is working. Custom expiration dates usage should now be restored.

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Suggest Times feature for interviews minor 2024-12-12 21:26 UTC 1h 21m

  1. resolved

    This incident has been resolved.

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Errors Processing Job Applications critical 2024-12-09 10:41 UTC 4h 3m

  1. resolved

    This incident has been resolved.

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Delays in job post syncing minor 2024-12-05 10:46 UTC 3h 57m

  1. resolved

    This incident has been resolved.

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Failing candidate exports to BambooHR critical 2024-12-03 13:40 UTC 32h 59m

  1. resolved

    This incident has been resolved.

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Errors connecting to Outlook 365 minor 2024-11-25 16:34 UTC 12h 56m

  1. resolved

    This incident has been resolved.

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Unable to select some users in User Type offer fields during offer generation process none 2024-11-19 23:24 UTC 40m

  1. resolved

    This incident has been resolved.

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Issue with submitting applications on some job boards major 2024-11-18 01:30 UTC 0m

  1. resolved

    Due to an issue with location auto-complete functionality on some job boards, job-seekers were not able to submit applications. Only job posts that required the location field on job board integration options 1-4 were affected by the issue. The incident lasted from about...

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Delayed Sourcing Quality Data (EU silo) none 2024-11-15 13:43 UTC 3d 4h

  1. resolved

    The data refresh process is operating and the sourcing quality data is up-to-date.

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No data showing in the job dashboard "Candidate Source Breakdown" widget (EU) minor 2024-11-12 17:04 UTC 21h 42m

  1. resolved

    The sourcing quality data as of November 12 are available and being displayed in the job dashboard widget. We are working on resuming the data refresh process. We will separately keep track of and notify customers when the data refreshes resume.

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Intermittent Outages major 2024-11-04 16:39 UTC 27h 17m

  1. resolved

    This incident has been resolved.

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