Hootsuite

Affected: Hootsuite Web Application, Talkwalker Web Application

1. identified 2026-10-13 22:51 UTC

   Hey there. We are currently experiencing an issue where the translated content in the Hootsuite and Talkwalker Help Centers is unavailable. This affects the following languages: Hootsuite Help Center: French, Spanish, Italian, German, and Portuguese Talkwalker Help Center:...

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application, Hootsuite Mobile Application

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. monitoring 2026-10-07 12:53 UTC

   Hey there! Bluesky is currently experiencing API issues that are affecting publishing to Bluesky profiles in Hootsuite. You may encounter difficulties with your scheduled posts or when creating new posts. Our team is monitoring the situation, and we will share updates as they...

2. resolved 2026-10-07 14:20 UTC

   We can confirm that the Bluesky API issues have been resolved, and publishing to Bluesky profiles in Hootsuite is working normally again. If you have any posts that failed to publish, please reschedule them or retry posting them manually. If you continue to experience issues,...

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. resolved 2026-09-28 19:00 UTC

   We are aware of a service disruption that impacted the Composer recently. Between the times 3:22am-11:21am (PST) on September 28, customers may have experienced difficulties in the Composer. Customers may have encountered an error message displaying "Oops! Something went wrong"...

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application, Hootsuite Mobile Application, Talkwalker Web Application

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

1. monitoring 2026-09-23 10:58 UTC

   Hi there! We are currently experiencing an issue impacting Threads integrations within Hootsuite. As a result, you may encounter errors when attempting to authenticate or reconnect your Threads accounts. Our engineering team is actively investigating the root cause, and we are...

2. monitoring 2026-09-23 11:21 UTC

   We are continuing to monitor for any further issues.

3. monitoring 2026-09-23 13:46 UTC

   We're pleased to inform you that the issue affecting Authenticating Threads profiles in Hootsuite has been successfully resolved. Thank you for your patience and cooperation.

4. resolved 2026-09-23 15:00 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

1. resolved 2026-09-03 01:00 UTC

   We experienced a service disruption event affecting a small number of Instagram and Threads video posts that contained a high audio bitrate. This occurred between 7am PST on September 1 and 6pm PST on September 2. All services have since been restored to normal functionality.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application, Hootsuite Mobile Application

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

1. identified 2026-08-26 17:58 UTC

   Hey there. We are experiencing issues affecting a subset of customers who use the Proofpoint integration. You may have trouble publishing content that needs to go through Poofpoint approval, and the Proofpoint section may not appear in your Team and Organization settings. Our...

2. resolved 2026-08-26 18:56 UTC

   Hello. We can confirm that the issues affecting customers who use the Proofpoint integration have been resolved. You should now be able to publish content as normal. Thank you for your patience.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application, Talkwalker Web Application

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. monitoring 2026-08-07 08:44 UTC

   We're aware that data from Print, TV, Online, and Social sources has not been updating since August 5. This is due to a service disruption at one of our third-party media data providers, who took systems offline as a precaution while they investigate and rebuild. The provider...

2. monitoring 2026-08-12 09:35 UTC

   Update: Our media data provider has restored the underlying service that was affected by their outage. We're completing the steps required on our side to reconnect and resume data flow. Once reconnected, content published during the outage window will be backfilled, which may...

3. resolved 2026-09-11 12:40 UTC

   We're pleased to inform you that the issue affecting Lumen by Talkwalker data retrieval from our media data provider has been successfully resolved. The Metabase API connection with the media data provider has been fully restored, and data flow (Print, TV, Online, and Social...

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application, Hootsuite Mobile Application

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

1. identified 2026-08-06 07:10 UTC

   We are experiencing issues with in-app notifications. You may notice missing or delayed bell-icon alerts or scheduled message alerts. These notifications are not lost and will arrive once resolved. Our team is working to fix this as quickly as possible. Thank you in advance for...

2. monitoring 2026-08-06 09:30 UTC

   Our team has released a fix to address the delay affecting dashboard notifications. While error rates are decreasing and we continue to monitor the system, you may still experience notification delays for scheduled messages, inbox replies, or comments. Thank you for your...

3. resolved 2026-08-06 10:51 UTC

   We are happy to report that in-app notifications are now functioning as expected. Thank you for your patience while our teams investigated and resolved the matter.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

1. investigating 2026-07-30 14:28 UTC

   We are aware of some issues impacting the login flow when accessing the Hootsuite platform via Safari 26.6 and Mozilla Firefox version 153.01, when upon clicking "Sign In," the page reloads and clears all entered credentials without redirecting to the dashboard or displaying an...

2. resolved 2026-07-30 15:11 UTC

   We have resolved the issues related to the login flow when accessing the Hootsuite platform via Safari 26.6 and Mozilla Firefox version 153.01. If you continue to have issues logging into your Hootsuite dashboard via Safari or Mozilla Firefox please reach out to our customer...

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. investigating 2026-07-29 20:29 UTC

   Hey there. We are experiencing issues with Topics within Lumen. You may have trouble creating/adding Topics within Lumen. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to receive status updates.

2. resolved 2026-07-29 21:17 UTC

   We have resolved the issues related to creating/adding new topics in Lumen. If you continue to have issues creating/adding Topics in Lumen please reach out to our customer support team. Thank you for your patience.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application, Hootsuite Mobile Application

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. investigating 2026-07-28 17:52 UTC

   We are experiencing issues with the X sign in method when logging into your Hootsuite dashboard. You may have trouble using X as a sign in method to login to your Hootsuite dashboard. Our team is working to fix this as quickly as possible. Thank you in advance for your...

2. identified 2026-07-28 18:21 UTC

   We have found the root of the issue impacting the X sign in method when logging into Hootsuite and are working on resolving it. While we do so you may still have trouble using X as a sign in method to login to your Hootsuite dashboard. Thank you for your continued patience.

3. resolved 2026-07-28 19:02 UTC

   We have resolved the issues with the X sign in method when logging into your Hootsuite dashboard. If you continue to have issues logging into Hootsuite using the X sign in method, please reach out to our customer support team.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application, Hootsuite Mobile Application

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

1. investigating 2026-07-27 22:48 UTC

   Hey there. We are experiencing issues with logging into the Hootsuite platform. You may have trouble logging in with your email and password, or may see an error stating your organization is not set up for SSO. Our team is working to fix this as quickly as possible. Thank you in...

2. monitoring 2026-07-28 01:59 UTC

   Our team identified the root cause and released an update to address the behavior — you should no longer experience trouble logging in with your email and password or see an error stating your organization is not set up for SSO. If you continue to experience any difficulties,...

3. resolved 2026-07-28 02:46 UTC

   We are able to confirm that the difficulties with logging into Hootsuite have been resolved. If you encounter any further issues with logging into Hootsuite, please reach out to our customer support team. Thank you for your patience.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. investigating 2026-07-27 20:44 UTC

   Hey there. We are experiencing issues with the Global Navigation Menu. You may have trouble navigating to different areas of the platform. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to receive status...

2. resolved 2026-07-27 21:09 UTC

   We are able to confirm that the issues affecting the Global Navigation Menu have now been resolved. Users can now successfully navigate to different areas of the platform through the navigation menu. If you continue to experience issues, please reach out to our support team.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application, Hootsuite Mobile Application, Sparkcentral Web Application

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. monitoring 2026-07-19 09:19 UTC

   Meta is currently experiencing difficulties that impact Facebook and Instagram messaging and data delivery in Hootsuite. As a result, you may have issues receiving messages in Inbox or seeing complete data in Analytics for these networks. Please subscribe to our status page to...

2. resolved 2026-07-19 09:50 UTC

   We can confirm that the issues affecting Facebook and Instagram message and data delivery in Hootsuite have been resolved. If you continue to experience missing messages in Inbox or incomplete data in Analytics, please reach out to our customer support team.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. resolved 2026-07-16 22:00 UTC

   Our push notification provider experienced a service disruption that impacted Hootsuite between approximately 2:30 PM PST and 3:05 PM PST on July 16, 2026. During this time, some push notifications may not have been delivered and Composer may have experienced slower load times....

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. resolved 2026-07-16 10:00 UTC

   We experienced an issue affecting Inbox 2.0 conversation history loading between 3:00am and 3:57am PST. This has since been fully resolved. If you continue to experience any problems, please reach out to our support team.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Talkwalker Web Application

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

1. identified 2026-07-14 13:43 UTC

   We are currently aware of an issue preventing access to the Talkwalker Help Center. Customers attempting to access the Help Center are encountering an "Invalid requester" error. Our team is actively investigating and working to resolve this as soon as possible. We'll post an...

2. monitoring 2026-07-14 19:27 UTC

   Our team has identified the root cause of the issue affecting the Talkwalker Help Center and has released a fix. Users should now see improved access going forward. Our teams will continue to monitor the situation. If you continue to experience any issues with the Talkwalker...

3. resolved 2026-07-15 09:56 UTC

   We are able to confirm that the issues affecting Talkwalker Help Center have been resolved. Users can now successfully access the Help Center without encountering the "Invalid requester" error. If you continue to experience issues, please reach out to our support team.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application, Talkwalker Web Application

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. investigating 2026-07-09 09:19 UTC

   Hello, Bluesky is currently experiencing difficulties that impact Bluesky functionality in Hootsuite and Talkwalker. As a result, you may have trouble publishing or scheduling posts to Bluesky, and new Bluesky data is not currently being captured for listening or monitoring....

2. resolved 2026-07-09 11:13 UTC

   We're pleased to inform you that the issue affecting Bluesky functionality in Hootsuite and Talkwalker has been successfully resolved. Bluesky has confirmed the issue on their end is fixed, and our monitoring logs show that services are recovering - you should be able to publish...

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application, Hootsuite Mobile Application

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. identified 2026-07-05 14:33 UTC

   X/Twitter is currently experiencing difficulties that are impacting Twitter/X Nest (Streams and Inbox) Performance in Hootsuite. Our team is working with X/Twitter to resolve this as quickly as possible. Thank you for your patience.

2. resolved 2026-07-05 16:04 UTC

   X/Twitter is back up and fully accessible via the Hootsuite dashboard. Thank you for your patience while we resolved this.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

1. investigating 2026-07-02 11:18 UTC

   We are experiencing issues with Inbox. Our users may have trouble accessing Inbox and may see a permissions error when attempting to do so. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to our status page to...

2. resolved 2026-07-02 11:39 UTC

   We are happy to inform you that the issue affecting Inbox access has now been resolved. Users who were seeing a permissions error when attempting to open Inbox should now be able to access it as normal. We apologise for any disruption this caused and thank you for your patience...

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application, Hootsuite Mobile Application

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

1. identified 2026-06-24 20:17 UTC

   We are experiencing issues with connecting/reconnecting Bluesky accounts to Hootsuite. You may experience errors when attempting to connect or reconnect your Bluesky account, including a 500 error message. As a result, you may also receive notifications in Composer indicating...

2. monitoring 2026-06-24 20:42 UTC

   Our team has applied a fix to address the issues with connecting Bluesky accounts to Hootsuite. We are currently seeing a reduction in errors related to Bluesky account connectivity, publishing and authentication. We continue to monitor the situation. If you are still...

3. resolved 2026-06-24 21:38 UTC

   We have resolved the issues related to connecting Bluesky accounts to Hootsuite. If you continue to experience difficulty connecting or reconnecting your Bluesky account, or see error notifications in Composer, please reach out to our customer support team.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2026-06-23 22:00 UTC

   We are aware of a service disruption that recently impacted Meta. Between approximately 1:53 PM PST and 3:00 PM PST on June 23, some users may have experienced issues connecting or reconnecting Facebook accounts in Hootsuite. This was caused by service disruption on Meta's end....

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application

1. identified 2026-06-23 19:03 UTC

   Hey there. We are experiencing issues with Hootsuite Analytics. You may experience difficulty loading the Analytics section in Hootsuite. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to our status page to...

2. identified 2026-06-23 19:22 UTC

   Our teams have identified that the loading issue affecting Hootsuite Analytics is also impacting the Hootsuite Planner Calendar. You may experience slow loading or an "unexpected error occurred" message when attempting to access Hootsuite Analytics or the Hootsuite Planner. Our...

3. monitoring 2026-06-23 19:32 UTC

   A fix has been released to address the loading issues affecting Hootsuite Analytics and the Hootsuite Planner Calendar. We are seeing a reduction in errors and will continue monitoring the situation. If you continue to experience any issues, please reach out to our customer...

4. resolved 2026-06-23 20:34 UTC

   We have resolved the loading issues impacting Hootsuite Analytics and the Planner Calendar. If you continue to have issues successfully loading Hootsuite Analytics or the Planner Calendar please reach out to our customer support team.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application, Talkwalker Web Application

1. investigating 2026-06-23 06:40 UTC

   We are currently investigating a service disruption affecting Talkwalker and Listening services. During this time, users may experience loading issues accessing Talkwalker Analytics or overall slowness with the platform. Our engineering team is actively working to identify the...

2. monitoring 2026-06-23 07:49 UTC

   We are seeing a reduction in errors related to Talkwalker services. Our team continues to work to address this issue. In the meantime, you may still experience loading issues or overall slowness with the platform. We are continuing to monitor the situation. Thank you for your...

3. resolved 2026-06-23 08:44 UTC

   We can confirm that the issues related to Talkwalker services have been resolved. If you continue to experience loading issues or overall slowness with the platform, please reach out to our support team. Thanks for your patience while our team sorted this out.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application, Hootsuite Mobile Application

1. investigating 2026-06-12 19:15 UTC

   Hey there. We are experiencing issues with publishing, viewing and deleting content from within Hootsuite. You may encounter intermittent difficulties with publishing content, and viewing and deleting content via the Hootsuite Planner. Our team is working to resolve the issue as...

2. resolved 2026-06-12 19:51 UTC

   We can confirm that the service disruption affecting users' ability to view/delete content via the Hootsuite Planner, as well as the intermittent content publishing issues have been resolved. Thanks for your patience while our team sorted this out.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application, Hootsuite Mobile Application, Sparkcentral Web Application, Talkwalker Web Application

1. monitoring 2026-06-12 14:01 UTC

   Meta is currently experiencing an incident that may affect Hootsuite functionality across Facebook, Instagram, and Threads; including publishing, analytics, and Inbox messaging. We are actively working with Meta to resolve this. Please subscribe to receive status updates.

2. monitoring 2026-06-12 14:44 UTC

   We are continuing to monitor the Meta platform incident. While some functionality is recovering, you may still experience difficulties within the Hootsuite dashboard. We will provide further updates as they become available.

3. resolved 2026-06-12 18:18 UTC

   Meta assets within Hootsuite are back up and running and fully accessible via the Hootsuite dashboard. Thanks for your patience while our team worked to resolve this.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2026-06-11 21:30 UTC

   We experienced a brief service disruption affecting LinkedIn video publishing, which experienced an abnormal rate of unsuccessful posts between 11-2:30pm PDT. Analysis by our engineering team determined that this disruption was caused by a change made by LinkedIn, which has...

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application

1. identified 2026-06-10 01:01 UTC

   Hey there. We are experiencing issues with with Planner Calendar. You may experience difficulty loading the Month view in the Planner calendar. Our team is working to fix this as quickly as possible. As a workaround, please use the List or Week view for the time being. Thank you...

2. resolved 2026-06-10 02:28 UTC

   We have determined that the issue impacting the Planner Calendar's month view is limited to slower-than-expected load times. Publishing functionality is not affected. We will be closing this active incident, and our team will continue to investigate the root cause through our...

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application, Hootsuite Mobile Application

1. identified 2026-06-07 13:10 UTC

   Hey there. We are currently experiencing a delay with message ingestion in Inbox 2.0. As a result, new messages and comments may take longer than usual to appear in your dashboard. Our team is working to fix this as quickly as possible. Thank you in advance for your...

2. monitoring 2026-06-07 14:23 UTC

   A fix has been deployed, and live message ingestion has resumed. We are currently working through the backlog of delayed messages to ensure all data is fully synchronized. Thank you for your continued patience.

3. resolved 2026-06-07 14:51 UTC

   We can confirm that the Inbox 2.0 ingestion delays have been fully resolved. The message backlog has cleared, and all incoming messages are now streaming in real-time. Thank you for your patience and understanding!

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2026-06-05 17:30 UTC

   Hey There, We recently experienced a brief service disruption affecting TalkWalker services between 10:30AM PDT and 1:15PM PDT. During this time, users may have experienced issues accessing the TalkWalker services and loading elements of the dashboard. This issue has now been...

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application, Hootsuite Mobile Application

1. identified 2026-06-03 20:40 UTC

   Hey there. We are experiencing issues with video publishing to X and LinkedIn from Hootsuite. You may experience difficulties when publishing video posts to X or LinkedIn. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please...

2. resolved 2026-06-03 21:20 UTC

   We can confirm that the video publishing issues impacting X and LinkedIn from Hootsuite have been resolved. Thanks for your patience while our team sorted this out. If you encounter any difficulties with publishing, please contact our Customer Support team.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application, Hootsuite Mobile Application

1. identified 2026-06-02 18:44 UTC

   Hey there. We are experiencing issues with LinkedIn video publishing from Hootsuite. You may encounter difficulties with publishing video posts to LinkedIn. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to...

2. monitoring 2026-06-02 20:41 UTC

   Our team has determined that the issue impacting LinkedIn video publishing from Hootsuite is related to difficulties on LinkedIn's side. We are continuing to investigate with LinkedIn to address this issue. In the meantime, you may still experience errors when attempting to...

3. resolved 2026-06-02 23:32 UTC

   We can confirm that the issues affecting LinkedIn video publishing have been resolved. Any posts that failed to publish successfully can now be retried. Thanks for your patience while our team worked to resolve this.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application, Hootsuite Mobile Application

1. investigating 2026-06-02 10:16 UTC

   Hello, We are aware that some users are currently experiencing an issue where X/Twitter Streams are not loading as expected. Our engineering team has been notified and is actively working to investigate and resolve the issue as quickly as possible. We will continue to provide...

2. identified 2026-06-02 10:23 UTC

   The issue has been identified and a fix is being implemented.

3. resolved 2026-06-02 11:29 UTC

   We're pleased to inform you that the issue affecting X/Twitter Streams in Hootsuite has been successfully resolved. Our engineering team has verified the fix, and users should now be able to load their X/Twitter Streams without encountering errors. Thank you for your patience...

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application, Hootsuite Mobile Application

1. identified 2026-05-29 18:23 UTC

   Hey there. We are experiencing issues with logging into Hootsuite. You may have trouble accessing your Hootsuite dashboard. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.

2. resolved 2026-05-29 19:05 UTC

   We are able to confirm that the issues with logging into your Hootsuite account have been resolved. Thank you for your patience. If you encounter any further issues, please contact our Customer Support team.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application, Hootsuite Mobile Application

1. investigating 2026-05-20 09:34 UTC

   We are aware of an issue affecting users attempting to connect or reconnect LinkedIn accounts on Hootsuite. LinkedIn is currently experiencing internal API instability that is impacting the profile information endpoint used during the authorization process. Some authentication...

2. resolved 2026-05-20 16:22 UTC

   After an extended monitoring period, we can confirm that the LinkedIn issue affecting users attempting to connect or reconnect LinkedIn accounts on Hootsuite have been resolved. Thanks for your patience.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2026-05-19 04:30 UTC

   Hello, Meta has experienced a service disruption that caused a drop in incoming webhook events and a spike in publishing failures to Facebook, Instagram and Threads. The issue affected Hootsuite users between approximately 9:00pm PST – 9:30pm PST. The issue has since been...

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application, Hootsuite Mobile Application

1. monitoring 2026-05-18 23:42 UTC

   Hey there. Bluesky is currently experiencing difficulties that impact users' ability to add/reconnect Bluesky accounts, as well as publishing content via Hootsuite. As a result, you may have issues adding or reconnecting Bluesky accounts to Hootsuite in addition to being unable...

2. resolved 2026-05-19 04:01 UTC

   We can confirm that Bluesky services are back up and running and fully accessible via the Hootsuite dashboard. Thanks for your patience during this service disruption.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Talkwalker Web Application

1. monitoring 2026-05-18 11:42 UTC

   Hello, TikTok is migrating their data infrastructure, which will cause a temporary outage for the TikTok Trends IQ App in Talkwalker starting May 20, 2026. Restoration is expected in late May or June 2026. We will post updates as TikTok confirms a timeline. We apologize for the...

2. resolved 2026-06-26 08:04 UTC

   TikTok Trends IQ App in Talkwalker has been fully restored following TikTok's data infrastructure migration. Thanks for your patience while this was sorted out.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application, Hootsuite Mobile Application

1. identified 2026-05-13 13:16 UTC

   Hi there. We are currently experiencing delays within the Hootsuite Inbox. You may encounter longer wait times than usual to receive messages from your social networks. Our team is working to resolve this as quickly as possible. Thank you for your patience and understanding.

2. resolved 2026-05-13 16:09 UTC

   We can confirm that the issues related to delays experienced within the Hootsuite Inbox have been resolved. Thanks for your patience while our team sorted this out.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2026-05-03 01:00 UTC

   We can confirm that Meta experienced an issue affecting users' ability to publish video content to Instagram and Threads accounts. This occurred between 1:00 AM PDT and 6:00 PM PDT on May 2, 2026. All affected publishing services have been restored to normal operations.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application

1. identified 2026-04-29 06:58 UTC

   We are currently investigating an issue where users are unable to assign conversations in Inbox 2.0. Users may experience failures when attempting to assign or reassign conversations within the Inbox 2.0 interface. Workaround: the mobile app is unaffected and users should be...

2. resolved 2026-04-29 08:01 UTC

   This incident has been resolved. The Inbox 2.0 assignment functionality is now loading correctly for all users. We apologize for any inconvenience this may have caused.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application, Hootsuite Mobile Application

1. monitoring 2026-04-20 20:01 UTC

   Bluesky have reported seeing elevated error rates which may affect Hootsuite users' ability to add/reconnect Bluesky accounts to Hootsuite. Our internal teams are monitoring the situation.

2. resolved 2026-04-21 07:33 UTC

   We’ve confirmed that Bluesky's error rates have stabilized, and the authentication flow in Hootsuite is now fully functional. Users should now be able to add or reconnect Bluesky accounts. Thank you for your patience while this was resolved!

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application, Hootsuite Mobile Application

1. monitoring 2026-04-16 07:53 UTC

   Bluesky is currently experiencing service disruptions impacting account reauthentication, publishing, and data collection. As a result, you may encounter errors when attempting to publish posts or reconnect your Bluesky profiles. We are monitoring the situation closely and will...

2. resolved 2026-04-17 07:15 UTC

   Bluesky services have been fully restored and are now accessible via the Hootsuite dashboard. We have confirmed that publishing and authentication are stable. If you have any failed posts, please reschedule them or manually retry the publication. If your profile appears...

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Affected: Hootsuite Web Application, Hootsuite Mobile Application

1. investigating 2026-04-10 22:06 UTC

   Hey there. We are experiencing issues with publishing content to Facebook Pages. You may have trouble publishing Facebook Content successfully. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to receive status...

2. identified 2026-04-10 23:13 UTC

   We have found the root of the issue in feature area and are working on resolving it. While we do so you may still have issues successfully publishing content to Facebook Pages. Thank you for your continued patience. Please subscribe to receive status updates.

3. resolved 2026-04-10 23:38 UTC

   We are able to confirm that the issues with publishing content to Facebook Pages has been resolved. Thank you for your patience

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2026-03-26 16:00 UTC

   We observed a temporary issue with the TikTok API on March 25th and 26th, which resulted in a spike of failed posts. Our internal monitoring confirms that TikTok publishing has returned to normal operation. If you had messages fail during this window, please reschedule them or...

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Affected: Hootsuite Web Application

1. investigating 2026-03-18 14:12 UTC

   Hello, We are currently investigating an issue concerning Bluesky connections. Users may experience a generic "500" error when attempting to add or reconnect Bluesky accounts via Hootsuite. Our engineering team is actively investigating the issue to identify the root cause and...

2. resolved 2026-03-18 15:12 UTC

   After reviewing our logs, we can confirm that success rates have returned to normal levels. The issue affecting Bluesky connections has been resolved, and users should now be able to add or reconnect Bluesky accounts via Hootsuite without encountering errors. Thank you for your...

Excerpts are shortened. Read the full incident on Hootsuite's status page.

Affected: Hootsuite Web Application

1. identified 2026-03-13 10:37 UTC

   Hi there! We are investigating missing data for Facebook Marketing Campaigns starting March 1st. We have escalated this to Meta and are working closely with them to identify a path to resolution as soon as possible. We sincerely apologize for the disruption to your workflow.

2. resolved 2026-03-18 07:29 UTC

   We're pleased to inform you that the issue affecting Facebook Marketing Campaign data acquisition in Analytics has been successfully resolved. Meta has confirmed that a fix has been rolled out on their end, and our development team has verified that data is now being ingested as...

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Affected: Hootsuite Web Application, Hootsuite Mobile Application

1. identified 2026-03-12 15:29 UTC

   We are currently investigating issues impacting the ability to publish videos to Facebook. Users may experience errors or failed uploads when attempting to post video content to Facebook pages. Our engineering team is actively investigating the issue to identify the root cause...

2. monitoring 2026-03-12 16:06 UTC

   We have identified the cause of the video publishing issues. This disruption is due to a technical issue on Meta’s side affecting video processing across their platform. Because the root cause lies within Meta’s infrastructure, our team is currently monitoring their progress...

3. monitoring 2026-03-13 02:41 UTC

   We are seeing a reduction in errors regarding video publishing for Facebook. We continue to monitor the situation. We sincerely apologize for the disruption to your workflow.

4. resolved 2026-03-13 03:48 UTC

   We can confirm that the issues when publishing video content to Facebook have been resolved and are now functioning as normal. Any posts that may have failed during this time can now be rescheduled. We appreciate your patience and understanding.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2026-03-09 20:30 UTC

   Hey There, We recently experienced a brief service disruption affecting Inbox 2.0 and Analytics. This occurred between 12:53pm and 1:23pm PST. While analytics data affected by this disruption has been restored, you may encounter some missing inbound content within Inbox 2.0...

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1. resolved 2026-03-06 18:58 UTC

   We are able to confirm that the issues with accessing the Hootsuite Dashboard have been resolved. Our team has also confirmed that no customer accounts were impacted during the downtime. If you have any questions or concerns, feel free to contact our Customer Support team. Thank...

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1. resolved 2026-03-04 22:33 UTC

   After further investigation, we have determined that the issue impacting connecting/reconnecting X profiles in Hootsuite is affecting a small subset of users. As such, we are closing this active incident. Our team will continue to work with impacted users to investigate the root...

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2026-03-04 11:29 UTC

   We're pleased to inform that the issue affecting the TikTok integration in Hootsuite has been resolved. Upon monitoring our logs, we can confirm that the success rates have returned to normal levels. Additionally, Oracle has also confirmed on their Status Page that their...

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1. resolved 2026-02-26 21:53 UTC

   This incident has been resolved.

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1. resolved 2026-02-27 04:59 UTC

   We can confirm that Instagram Reels and Stories video publishing is now fully operational. Publishing and scheduling Instagram posts containing videos should now be working as expected. Thank you for your patience while Meta addressed this matter.

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1. resolved 2026-02-25 10:04 UTC

   We can confirm that Instagram publishing is now fully operational. Publishing and scheduling Instagram messages should now be working as expected. Thank you for your patience while Meta addressed this matter.

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1. resolved 2026-02-23 10:03 UTC

   We experienced a brief service disruption affecting Hootsuite Analytics between 01:02 AM and 01:15 AM PST. The issue has been resolved, and all Analytics functionalities are now fully operational. If you continue to experience difficulties, please reach out to our customer...

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1. resolved 2026-02-18 18:00 UTC

   We experienced difficulties with our dashboard between 9:50 AM and 10:03 AM PST on February 18. During this time, you may have been unable to access the Hootsuite dashboard. Our team has resolved the issue and we’re monitoring closely to ensure things remain stable. If you...

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1. resolved 2026-02-17 22:22 UTC

   We are able to confirm that the issues impacting publishing to X profiles, Facebook pages and Instagram Business profiles from Hootsuite have been resolved. Thank you for your patience. Please contact our customer support team if you experience any difficulties with publishing...

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1. resolved 2026-02-11 08:15 UTC

   We're pleased to inform you that the issue affecting video transcoding has been successfully resolved. Our engineering team has implemented a fix, and services have been restored to normal operation. Thank you for your patience and understanding throughout this incident.

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1. resolved 2026-02-10 21:10 UTC

   Hey there, We recently experienced a brief service disruption affecting Inbox 2.0 which caused some delays in data. As of 2:00PM PST, we can confirm that this has been resolved and Inbox 2.0 is now again functioning as expected. We appreciate your patience and understanding...

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1. resolved 2026-01-27 12:48 UTC

   We can confirm that the issues impacting TikTok features have been resolved. Thank you for your patience while TikTok sorted this out!

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1. resolved 2026-01-21 20:30 UTC

   We recently experienced a service disruption with Threads in Hootsuite between 12:30pm and 3:05pm PST on January 21, 2026. During this time, you may have had trouble sending/receiving messages in Inbox 2.0 and publishing content in Hootsuite. We can confirm that all services...

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1. resolved 2026-01-16 22:51 UTC

   We can confirm that the issue with switching from public to private messages in Inbox, including automated direct messages for Instagram posts or reels, has been resolved. Thanks for your patience while our team worked to resolve this.

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1. resolved 2026-01-16 16:49 UTC

   We're pleased to confirm that X functionality is back up and running and fully accessible via the Hootsuite dashboard. Thanks for your patience while our team worked to resolve this.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2026-01-16 12:53 UTC

   We can confirm that the issues with mentioning LinkedIn accounts have been resolved. Thank you for your patience.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2026-01-16 11:55 UTC

   We have confirmed that the issues impacting LinkedIn account connections are now fully resolved. Thank you for your patience.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2026-01-14 21:31 UTC

   We can confirm that the service disruption with our Proofpoint integration (affecting the pre-screening of posts) has been resolved. Thanks for your patience while our team sorted this out.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2026-01-14 19:00 UTC

   We recently experienced a service disruption affecting video and GIF content to Instagram Business Profiles, beginning at 11:00am PST and resolved at 12:30pm PST. During this time, you may have experienced post failures when attempting to publish either video or GIF content to...

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1. resolved 2026-01-12 20:30 UTC

   We recently experienced a service disruption affecting 3rd-party services and integrations that use Hootsuite for content publication/content approval, beginning at 12:30pm PST and resolved at 1:00pm PST. All services have been restored to normal operation.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2026-01-09 01:28 UTC

   After further investigation, we have determined that the issue impacting the organization setting page in Hootsuite via Chrome and Edge browsers is affecting a small subset of users. As such, we are closing this active incident. Our team will continue to work with impacted users...

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2026-01-06 13:09 UTC

   This incident has been resolved. The Inbox 2.0 messaging service is now working correctly for all users, and all social network message are synced in real time. We apologize for any inconvenience this may have caused.

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1. resolved 2025-12-11 10:00 UTC

   Hello, We have recently experienced a service disruption with the Hootsuite Composer, where users encountered difficulties in manually inputting text into the Alt-text modal, as the dialog box has been unresponsive. We are pleased to inform you that we have successfully resolved...

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1. resolved 2025-12-05 18:48 UTC

   All services are back up and running and fully accessible via the Hootsuite dashboard. Thanks for your patience while our team worked to resolve this.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-12-05 09:39 UTC

   Services have been fully restored. We have confirmed that X data is now being retrieved as expected within both Hootsuite Listening and Talkwalker. Thank you for your patience while our engineering team worked to resolve this.

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1. resolved 2025-12-02 16:17 UTC

   This incident has been resolved. The Post Performance Report within Analytics is now loading correctly for all users. We apologize for any inconvenience this may have caused.

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1. resolved 2025-12-01 17:09 UTC

   We can confirm that the service disruption with our Proofpoint integration (affecting the pre-screening of posts) has been resolved. Thanks for your patience while our team sorted this out.

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Affected: Talkwalker Web Application

1. identified 2025-11-20 21:51 UTC

   Hey there. We are currently experiencing an issue where the Japanese-translated content in the Talkwalker Help Center is unavailable following a recent migration. Our team has identified the root cause and a full re-translation plan is in progress to restore the content as...

2. identified 2026-01-20 20:17 UTC

   A full re-translation is currently underway to restore all articles. We appreciate your patience and will share updates here as content returns online.

3. monitoring 2026-05-20 16:15 UTC

   The Japanese-translated content in the Talkwalker Help Center has been fully restored and is now available. As part of the restoration, we completed a full translation of the Help Center into Japanese — previously only portions of the site were available in Japanese. We...

4. resolved 2026-05-22 15:36 UTC

   After a monitoring period, we can confirm that the Japanese-translated content in the Talkwalker Help Center has been fully restored and is now available. Thank you for your patience and understanding.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-11-18 15:26 UTC

   We're pleased to inform you that the X issue affecting our services has been resolved as of 18th of November at approximately 6:40am PST. Our engineering team has verified the fix, and services have been restored to normal operation. Thank you for your patience and cooperation...

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1. resolved 2025-11-17 22:30 UTC

   We recently experienced a brief service disruption affecting Sentiment Analysis for Inbox 2.0, resulting in Sentiment Analysis being delayed. Our teams are implementing preventative measures to ensure this doesn’t happen again. The issue began at 02:30PM PST and was resolved by...

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-11-18 01:02 UTC

   This incident has been resolved and all affected LinkedIn accounts have been restored to full functionality. Thank you for your patience and understanding.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-11-15 07:58 UTC

   We are pleased to report that the issue causing LinkedIn Company Pages to disconnect has been resolved. Our own monitoring shows that all services are stable and you should no longer experience these disconnections. If your LinkedIn Page is still disconnected, please...

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1. resolved 2025-11-17 14:44 UTC

   We're pleased to inform you that the X issue affecting Direct Messages not reaching Inbox has been resolved. Our engineering team has verified the fix, and services have been restored to normal operation. Thank you for your kind patience and understanding!

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1. resolved 2025-11-13 17:03 UTC

   We can confirm operations have stabilised for Instagram video publishing from Hootsuite. As such, it appears Meta has resolved the difficulties that impacted Instagram video publishing. Moving forward, if you have any issues with Instagram video posts failing to publish please...

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-10-22 20:56 UTC

   Inbox 2.0 is now back to full functionality. Thanks for your patience while we worked to resolve this.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-10-20 22:28 UTC

   We are able to confirm that the issues affecting the Hootsuite dashboard have been resolved. Please note that any previously failed posts that occurred during this service disruption will need to be republished. Thank you for your patience.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-10-15 01:30 UTC

   A brief, major service disruption impacted the Hootsuite platform. On October 14, between 6:25 PM and 6:30 PM PDT, you may have experienced platform delays or difficulties loading pages in Hootsuite. We can confirm that all services are back up, running, and fully accessible via...

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-10-14 14:28 UTC

   All services are back up and running and fully accessible via the Hootsuite dashboard. Thanks for your patience while our team worked to resolve this.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-10-13 16:30 UTC

   Hey there. We observed brief difficulties impacting PDF exports for Post Performance and Social Score reports from Hootsuite Analytics on October 13. You may have had trouble successfully exporting PDF exports for the Post Performance and Social Score sections from Hootsuite...

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1. resolved 2025-10-03 19:57 UTC

   Video upload services are back up and running and fully accessible via the Hootsuite Composer and mobile Composer. Thanks for your patience while our team worked to resolve this.

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1. resolved 2025-09-23 01:03 UTC

   We can confirm that the issues with www.hootsuite.com/unsubscribe have been resolved. Thanks for your patience while our team sorted this out.

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1. resolved 2025-09-17 00:35 UTC

   All services are back up and running and fully accessible via the Hootsuite dashboard. Thanks for your patience while our team worked to resolve this.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-09-16 22:30 UTC

   We can confirm that the Planner issues have been resolved, and all content (both scheduled published via Hootsuite and published natively) is populating again as expected. Thanks for your patience while our team sorted this out.

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1. resolved 2025-09-15 21:30 UTC

   We can confirm we observed a brief disruption that impacted our scheduled messaging services. You may have experienced latency or error upon scheduling or publishing messages through Composer that occurred between 2:30PM and 2:45PM PDT. If you continue to have issues with...

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1. resolved 2025-09-12 17:08 UTC

   After further investigation, we have determined that the issue impacting publishing to Instagram Business accounts via Hootsuite is affecting a very small subset of users. As such, we are closing this active incident. Our team will continue to work with our partners at Meta to...

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-09-12 00:20 UTC

   Hey there, Between 5:20pm and 6:15pm PDT on September 11, scheduled/post-now messages may have failed to publish through Hootsuite. This brief disruption has been fully resolved, and publishing services are now operating normally. Kindly note that any posts that did not publish...

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1. resolved 2025-09-11 14:51 UTC

   This incident has been resolved. Our engineering team has successfully deployed a fix for the issue that was impacting publishing. All services have been stable and fully operational since approximately 7:30 AM PST. We sincerely apologize for any inconvenience or disruption this...

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-09-10 19:37 UTC

   This incident has been resolved as of 12:30 PM PST. Composer is now fully operational. We apologize for the disruption.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-09-10 08:53 UTC

   This incident has been resolved as of 3:45 AM PST. The new user sign-up process is now fully operational. We apologize for the disruption.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-09-09 17:41 UTC

   We are able to confirm that the disruption with Instagram and Threads publishing in Hootsuite has been resolved. Thank you for your patience.

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1. resolved 2025-09-10 05:40 UTC

   We are able to confirm that the issues with LinkedIn company profiles in Inbox 2.0 and Analytics have been resolved. Thank you for your patience.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-09-08 20:50 UTC

   We are able to confirm that the issues with processing video posts for Instagram from Hootsuite have been resolved. Thank you for your patience.

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1. resolved 2025-09-03 23:19 UTC

   We are able to confirm that the issues with publishing to Threads, Instagram business, and X accounts from Hootsuite have been resolved. Any impacted scheduled messages between the times 2:30pm and 3:00pm PST on September 3 that failed to published will need to be rescheduled...

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1. resolved 2025-09-02 14:30 UTC

   Hey there, Between 7:30am and 7:45am PDT on September 2, scheduled posts may have failed to publish through Hootsuite. This brief disruption has been fully resolved, and scheduled messages are now operating normally. Kindly note that any posts that did not publish during this...

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-08-27 14:08 UTC

   We're pleased to inform you that the issue affecting the ability to adjust sentiment value for Inbox inbound messages has been successfully resolved. Our engineering team has implemented a fix, and services have been restored to normal operation. Thank you for your patience and...

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-08-26 17:45 UTC

   All Hootsuite services are back up and running and fully accessible via the Hootsuite dashboard. Thanks for your patience while our team worked to resolve this.

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1. resolved 2025-08-26 15:27 UTC

   We are able to confirm that the issues with performing certain App-related actions via Streams have been resolved. Thank you for your patience.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-08-26 00:36 UTC

   We are able to confirm that the issues with publishing Threads content containing shortened links have been resolved. Thank you for your patience.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-08-25 18:55 UTC

   After further investigation, we have determined that the issue impacting Threads authentication is affecting a very small subset of users. As such, we are closing this active incident. Our team will continue to work with our partners at TikTok to investigate the root cause...

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1. resolved 2025-08-25 14:18 UTC

   We're pleased to inform you that the issue affecting users' ability to access their Billing page has been successfully resolved. Users are now able to access their Billing page, and perform billing-related actions. Our engineering team has implemented a fix, and services have...

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1. resolved 2025-08-22 16:30 UTC

   Hello, We have recently experienced an incident which impacted all scheduled messages on Friday, August 22nd, 2025, between approximately 9:00 AM and 9:30 AM PST. The issue has been resolved, and the scheduling service has been stable since. Thank you for your kind patience and...

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1. resolved 2025-08-23 17:07 UTC

   We've confirmed the Threads authentication issue has a limited impact, so we are closing this active incident. Our team will continue to investigate the root cause with Meta through our normal bug resolution process. We appreciate your patience.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-08-14 19:48 UTC

   Meta has resolved the disruption affecting the Meta API which may have impacted Hootsuite tools using Meta services like Facebook and Instagram. This situation occurred on August 14 between the times 2am PST - 9am PST. You may have experienced: - Difficulties in sending messages...

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1. resolved 2025-08-11 19:10 UTC

   We can confirm that Hootsuite briefly experienced difficulties with the Manage Billing section between the times 2:59pm EST - 3:08pm EST on August 11th. We are able to confirm that the issues with making changes in the Manage Billing section have now been resolved. Thank you for...

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1. resolved 2025-08-11 12:57 UTC

   We are able to confirm that issues with receiving messages on Sparkcentral have been resolved. Thank you for your patience!

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1. resolved 2025-08-08 09:39 UTC

   We are pleased to inform you that the situation impacting the LinkedIn authorization process has been resolved for now, and users should be able to add & reconnect their LinkedIn Profiles or Company Pages via Hootsuite. To ensure platform stability, our team will continue...

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1. resolved 2025-08-04 14:35 UTC

   We're pleased to inform you that the LinkedIn issue affecting the authorization process has been resolved. Our engineering team has verified the fix, and services have been restored to normal operation. Thank you for your patience and cooperation throughout this incident.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-07-31 10:31 UTC

   We are able to confirm that the issues with post duplication in planner have been resolved. Thank you for your patience.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-07-30 08:45 UTC

   We are able to confirm that the issues with report and alert delivery have been resolved. Thank you for your patience.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-07-29 17:42 UTC

   We are able to confirm that the issues with report and alert delivery have been resolved. Thank you for your patience.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-07-28 18:34 UTC

   We are able to confirm that the issues with uploading and publishing videos from Hootsuite have been resolved. Thank you for your patience.

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-07-22 22:34 UTC

   We are able to confirm that the issues with publishing Facebook reels or stories from Hootsuite have been resolved. Thank you for your patience.

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1. resolved 2025-07-18 18:46 UTC

   We can confirm that the issue affecting users' ability to add/reconnect their Youtube accounts to Hootsuite has been resolved and that all YouTube accounts that were disconnected as a result of this issue have been reconnected. Thank you for your patience and understanding

Excerpts are shortened. Read the full incident on Hootsuite's status page.

1. resolved 2025-07-18 01:58 UTC

   We are able to confirm that the issues with publishing Instagram and Threads content have been resolved; any posts that were unsuccessfully published can now be re-scheduled. Thank you for your patience.

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1. resolved 2025-07-11 11:31 UTC

   We are able to confirm that the issues with LinkedIn direct messages in Inbox 2.0 and Sparkcentral have been resolved. Thank you for your patience.

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1. resolved 2025-06-26 17:48 UTC

   Twitter/X is back up and fully accessible via the Hootsuite dashboard. We can confirm the incident has been resolved by Twitter/X API platform. Thanks for your patience while our team worked to resolve this.

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1. resolved 2025-06-20 11:09 UTC

   [4:00am PST] We're happy to confirm that the issue affecting access to Organization Settings (Tags, SSO, Link Settings, Campaigns) is now resolved. Functionality has been fully restored, and all pages are now accessible.

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1. resolved 2025-06-20 06:26 UTC

   Update (11:00pm PST): Our teams have successfully stabilized the service and identified the root cause of the attachment issue in Facebook private messages. This specific case will now be addressed through our regular development pipeline. Our engineering team remains committed...

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1. resolved 2025-06-13 17:28 UTC

   Access to Hootsuite has been fully restored following the recent login disruptions. You should now be able to sign in as expected. If you continue to experience any difficulties, please don’t hesitate to contact our Customer Support team for further assistance.

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1. resolved 2025-06-12 21:05 UTC

   This incident has been resolved.

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1. resolved 2025-06-04 13:59 UTC

   We're pleased to inform you that the issue affecting the Amplify section within the Hootsuite mobile app has been successfully resolved. Our engineering team has implemented a fix, and services have been restored to normal operation. Thank you for your patience and understanding...

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1. resolved 2025-06-03 17:28 UTC

   We can confirm that the issues impacting content created using Owly Writer have been resolved. Thanks for your patience while our team sorted this out.

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1. resolved 2025-05-30 21:32 UTC

   Twitter/X is back up and fully accessible via the Hootsuite dashboard. We can confirm the incident has been resolved by Twitter/X API platform. Thanks for your patience while our team worked to resolve this.

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1. resolved 2025-05-27 17:32 UTC

   We recently experienced technical difficulties within Amplify, which may have caused difficulties while trying to access the product. The service disruption has now been resolved. Our team identified the root cause and implemented a fix to restore full functionality. Thank you...

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1. resolved 2025-05-24 15:57 UTC

   The service disruption with X that affected connecting and reconnecting X accounts in Hootsuite, as well as logging in via Social Sign-In, has been resolved. If you continue to experience any issues, please contact our Customer Support team.

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1. resolved 2025-05-22 13:10 UTC

   We can confirm that the issues affecting the publishing of Facebook and Instagram campaigns have been resolved. Thank you for your patience while our team worked to fix them.

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1. resolved 2025-05-20 21:45 UTC

   The service disruption affecting Meta impacting video publishing to Threads, Instagram and Facebook in Hootsuite has been resolved. If you encounter any difficulties with video publishing, please contact our Customer Support team.

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1. resolved 2025-05-13 23:15 UTC

   Hello, We observed a brief service disruption that impacted logging into Hootsuite for users in the APAC region. This disruption began on 2:50pm PDT on May 13 and lasted until 4:15pm PDT on May 13. During this time, you may have experienced difficulties with logging into your...

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1. resolved 2025-05-09 19:15 UTC

   Twitter/X is back up and running, and all affected product areas in Hootsuite, Sparkcentral, and Talkwalker have returned to normal. Thanks for your patience while our team worked to resolve this.

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1. resolved 2025-05-09 18:24 UTC

   We have resolved the issues related to the notification publishing flow on the Hootsuite iOS mobile app. If you continue to have issues with the notification publishing flow, please reach out to our support team.

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1. resolved 2025-05-23 17:27 UTC

   We are able to confirm that the issues impacting TikTok profile connections in Hootsuite has been resolved by TikTok. If you experience any further difficulties please reach out to our Customer Support team. Thank you for your patience.

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1. resolved 2025-04-30 15:30 UTC

   Hello, We observed a brief service disruption that impacted logging into Hootsuite via SSO login. This disruption began on 7:25am PDT on April 30 and lasted until 8:40am PDT on April 30. During this time, you may have experienced difficulties with logging into your Hootsuite...

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1. resolved 2025-04-29 20:22 UTC

   We recently experienced technical difficulties within Advanced Analytics, which may have caused difficulties while trying to access Advanced Analytics reports, specifically Impact Content. The service disruption has now been resolved. Our team identified the root cause and...

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1. resolved 2025-04-28 11:55 UTC

   Hi there! The service disruption affecting the Admin Settings, specifically the Agents settings page, has now been resolved. You should no longer encounter errors when accessing the Admin Settings > Agents section. Our team has implemented a fix and is continuing to monitor the...

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1. resolved 2025-04-28 08:00 UTC

   We recently experienced technical difficulties with our tagging service, which may have caused errors when applying tags to posts or messages. The issue has now been resolved. Our team identified the root cause and implemented a fix to restore full functionality. Thank you for...

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1. resolved 2025-05-08 15:44 UTC

   Our team has applied a fix that successfully decreased publishing errors with Instagram reels and video posts with more than one video attached in Hootsuite dashboards. Our engineering team will continue to engage with Meta to fully resolve the issue. Please contact our...

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1. resolved 2025-04-24 22:59 UTC

   We can confirm that the intermittent issues affecting Sparkcentral EU have been resolved. During this time, you may have experienced some delays in messages populating. Thanks for your patience while our team sorted this out.

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1. resolved 2025-04-24 21:58 UTC

   Meta have confirmed that the issues with adding or reconnecting Threads accounts have been resolved; users are now able to successfully add or reconnect their Threads accounts to Hootsuite. Thank you for your patience and understanding

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1. resolved 2025-04-24 14:56 UTC

   We're pleased to inform you that the issue affecting Sentiment Analysis for Inbound Posts in Analytics has been successfully resolved. Our engineering team has implemented a fix, and services have been restored to normal operation. We sincerely appreciate your patience while our...

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1. resolved 2025-04-21 21:15 UTC

   We are aware of an issue that impacted the generation of hashtag suggestions within Composer today, April 21st, 2025, between 7:15 AM and 2:15 PM PST. During this time, users may have experienced difficulties with generating hashtags based on their content. As of 2:15 PM PST,...

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1. resolved 2025-04-16 20:27 UTC

   We can confirm that the intermittent issues affecting Proofpoint approval flow have been resolved. We appreciate your patience while our team sorts this out.

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1. resolved 2025-04-14 17:42 UTC

   We can confirm that the intermittent issues affecting an organization's suspension function have been resolved. We appreciate your patience while our team sorts this out.

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1. resolved 2025-04-10 11:14 UTC

   We can confirm that the Inbox 2.0 loading issues have been resolved. Thank you for your patience.

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1. resolved 2025-04-09 02:55 UTC

   We have resolved the situation related to the collection of TikTok posts in Hootsuite Analytics. If you continue to encounter difficulties in Hootsuite Analytics, please reach out to our support team.

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1. resolved 2025-04-02 13:00 UTC

   We are aware of an issue that impacted X/Twitter services today, April 2nd, 2025, between 6:10 AM and 6:50 AM PST. During this time, users may have experienced difficulties with publishing, data retrieval, and authentication within Hootsuite. As of 6:50 AM PST, X/Twitter has...

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1. resolved 2025-03-31 21:06 UTC

   We've experienced issues where such users were unable to view content from within the Hootsuite Planner or publish content from approximately 1:50 PM PST to 2:05 PM PST. This has now been resolved and all systems are functioning normally. Any users that encountered this issue...

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1. resolved 2025-03-26 22:15 UTC

   We have noticed a decrease in errors with X/Twitter streams in Hootsuite dashboards. You may continue to experience difficulty in loading content intermittently. Our engineering team continues to investigate the issue and will implement a fix as needed. Please contact our...

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1. resolved 2025-03-25 16:45 UTC

   Meta was previously experiencing an outage affecting Hootsuite's Instagram publishing services. We can confirm that the issues are now resolved. Instagram publishing services are up and running again, and Instagram post success rates in Hootsuite have returned to operational...

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1. resolved 2025-03-20 10:48 UTC

   We can confirm that the issues with Talkwalker Standalone and Hootsuite Listening have been fully resolved. Thank you for your patience while our team worked to resolve this matter.

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1. resolved 2025-03-18 17:17 UTC

   We can confirm that the intermittent issues affecting publishing, approvals, and the inbox have been resolved. We appreciate your patience while our team sorted this out.

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1. resolved 2025-03-13 11:46 UTC

   We're pleased to inform you that the issue affecting the service for generating link previews has been successfully resolved. Our engineering team has implemented a fix, and services have been restored to normal operation. Thank you for your patience and cooperation throughout...

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1. resolved 2025-03-12 16:34 UTC

   Hello, We have recently experienced a brief service disruption for our SSO login services in Hootsuite, between the dates March 12-March 17. During the incident, you my have encountered difficulties with logging into your Hootsuite account via SSO. Our engineering team has...

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1. resolved 2025-03-11 14:00 UTC

   Hello, We have recently experienced a brief service disruption for Sparkcentral in the EU region between 06:43am PST - 06:54am PST. During the incident, the Inbox was not accessible, however, we can confirm that no messages have been lost in the process. Our engineering team has...

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1. resolved 2025-03-11 10:30 UTC

   As of 11:30 AM PST on March 10th, 2025, X has been back up and running and fully accessible via the Hootsuite dashboard. - Streams: During the period of time that X experienced the issues, streams were not loading; no data loss is expected, and no user action is required...

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1. resolved 2025-03-05 12:45 UTC

   We have confirmed that Analytics data collection is now functioning as expected. Thank you for your patience!

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1. resolved 2025-03-02 07:45 UTC

   We have confirmed that Analytics data collection is now functioning as expected. Thank you for your patience!

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1. resolved 2025-02-26 06:14 UTC

   We have resolved the issues related to SSO login services in Hootsuite. If you continue to have difficulties logging in, please reach out to our support team.

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1. resolved 2025-02-24 17:00 UTC

   We recently experienced a Sparkcentral downtime affecting certain customers. Our teams are implementing preventative measures to ensure this doesn’t happen again. The issue began at 09:05 PST and was resolved by 09:10 PST after careful monitoring. Thank you for your patience and...

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1. resolved 2025-02-19 15:16 UTC

   We are happy to inform you that the situation in which Meta Pixels could not be loaded under Advertise-> Pixel Connector has been resolved. Our development team was able to implement a fix, and after conducting comprehensive testing on our end, we can confidently confirm that...

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1. resolved 2025-02-18 06:00 UTC

   We've experienced an issue affecting LinkedIn authentication services that began February 17th at approximately 10:00pm PST and lasted approximately 15 minutes. Investigation by our Engineering team indicated that this was the result of an internal error on LinkedIn's side. As a...

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1. resolved 2025-02-17 18:00 UTC

   We experienced an issue that affected the ability to successfully load the dashboard for Sparkcentral EU customers due to a “an unexpected error occurred” error. This situation began on February 17th at approximately 10:40am PST and was resolved on the same date at 10:55am PST.

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1. resolved 2025-02-15 11:10 UTC

   Our billing system provider has recovered from the outage and billing services are now running and fully accessible in Hootsuite. Thanks for your patience while our team worked to resolve this.

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1. resolved 2025-02-10 23:15 UTC

   Issues with Content Library media upload are now resolved. Thanks for your patience while our team worked to resolve this.

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1. resolved 2025-02-07 23:48 UTC

   Amplify is back up and running and fully accessible via the Hootsuite dashboard. Thanks for your patience while our team worked to resolve this.

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1. resolved 2025-01-29 22:50 UTC

   We've experienced issues with Instagram where such video posts containing collaborators failed to publish from approximately 3:00 PM PST to 5:30 PM PST. This has now been resolved and all systems are functioning normally. Any users that encountered this issue should be able to...

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1. resolved 2025-01-29 15:42 UTC

   This incident has been resolved.

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1. resolved 2025-01-21 10:11 UTC

   This incident has been resolved.

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1. resolved 2025-01-28 17:35 UTC

   This incident has been resolved.

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1. resolved 2025-01-15 21:35 UTC

   Hootsuite Listening is back up and running and fully accessible via the Hootsuite dashboard. If you continue to have issues accessing Hootsuite Listening in your Hootsuite account please reach out to our support team. Thank you for your patience.

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1. resolved 2025-01-15 00:00 UTC

   We observed issues with the Hootsuite Planner on January 14 between the times, 3:30pm PST - 4:30pm PST. You may have encountered issues with accessing scheduled posts or past published posts in the Plan sections during this time We are able to confirm that these issue in the...

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1. resolved 2025-01-14 01:23 UTC

   We have resolved the issues related to the "Find a post to boost" tool in the Ads/Advertise section in Hootsuite for Facebook boost. Thank you for your patience. If you continue to have issues performing action please reach out to our support team.

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1. resolved 2025-01-13 23:34 UTC

   We are able to confirm that the issues that affected connecting LinkedIn accounts in Hootsuite have been resolved. Thank you for your patience.

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1. resolved 2025-01-10 23:58 UTC

   We're pleased to inform you that the issue affecting Composer has been successfully resolved. Our engineering team has implemented a fix, and services have been restored to normal operation.

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1. resolved 2025-01-08 14:59 UTC

   We're pleased to inform you that the issue affecting Inbox 2.0 conversations has been successfully resolved. Our engineering team has implemented a fix, and services have been restored to normal operation.

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1. resolved 2024-12-19 11:52 UTC

   We're pleased to inform you that the issue affecting Amplify content on the Hootsuite app (iOS, Android) has been successfully resolved. Our engineering team has implemented a fix, and services have been restored to normal operation.

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1. resolved 2024-12-17 20:05 UTC

   We're pleased to inform you that the issue affecting Amplify content on the Hootsuite app (iOS, Android) has been successfully resolved. Our engineering team has implemented a fix, and services have been restored to normal operation.

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1. resolved 2024-12-17 13:00 UTC

   We have recently experienced issues with Inbox 2.0. Our team was able to observe a drop in receiving LinkedIn webhook data, which caused issues receiving messages from LinkedIn in Inbox. The issue started around 00:00am PST, and after careful monitoring, we can confirm that the...

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1. resolved 2024-12-17 09:10 UTC

   All Systems Functioning Normally.

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1. resolved 2024-12-12 02:59 UTC

   We are able to confirm that the issues with Meta-related products have been resolved. Meta services are up and running again, and Meta-related product success rates in Hootsuite have returned to operational levels. Thank you for your patience.

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1. resolved 2024-12-11 00:35 UTC

   We are able to confirm that the issues with accessing the Hootsuite Dashboard have been resolved. All dashboard services have returned to normal operation. Thank you for your patience.

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1. resolved 2024-12-12 10:53 UTC

   The issue with Insights by Brandwatch has been resolved. Please check that third-party cookies are enabled in your browser for seamless access. Thank you for your understanding!

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1. resolved 2024-12-09 21:00 UTC

   We're pleased to inform you that the issue affecting mobile login on the Hootsuite app (iOS, Android) has been successfully resolved. Our engineering team has implemented a fix, and services have been restored to normal operation.

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1. resolved 2024-12-06 00:50 UTC

   We are able to confirm that the issues with accessing the Hootsuite Dashboard have been resolved as of December 5th, 4:38pm PST. Thank you for your patience.

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1. resolved 2024-11-30 00:04 UTC

   This incident has been resolved.

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1. resolved 2024-11-27 14:12 UTC

   We're pleased to inform you that the issue affecting the Hootsuite login page has been successfully resolved. We conducted comprehensive testing on our end and can confidently confirm that everything is now functioning as expected. Your patience and understanding while our team...

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1. resolved 2024-12-02 17:40 UTC

   We are able to confirm that the issues with Pinterest Board data populating within Hootsuite Listening and Talkwalker products have been resolved. These issues began on November 22nd and were confirmed to be resolved on December 2nd. Thank you for your patience.

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1. resolved 2024-11-14 15:00 UTC

   Hey there! We briefly encountered an issue with sharing Amplify posts with videos or PDF files. We’re pleased to inform you that this issue has been resolved, and everything is now functioning normally. Thank you for your understanding!

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