sevanalysis

Instructure (Canvas)

Apps and SaaS. Source: Instructure (Canvas) status page.

Incidents, last 90 days
29
Median to mitigation
44m
Median to resolution
1h 11m
p95 to resolution
6h 37m
Naming an upstream provider
0%
With a postmortem on the status page
0%

What failed, last 90 days

The text does not say enough to tell23
Login, tokens, certificates or credentials failed3
A provider or third-party service this vendor depends on failed2

Tagged by deepseek/deepseek-v4.1-flash from each incident's updates. See the methodology.

Incidents per month

All recorded incidents

PHP Awareness none 2026-10-21 21:34 UTC 3h 58m

Failure mode: Security incident or emergency response to a vulnerability. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. monitoring

    Instructure is aware of CVE-2026-109618 and CVE-2026-109619 (referred to as "PHP2Shell"), affecting PHP. The Canvas application does not use PHP and is not affected. We have completed an initial assessment of our other products. Where affected PHP versions are in use, we are...

  2. monitoring

    We are continuing to monitor for any further issues.

  3. monitoring

    We are continuing to monitor for any further issues.

  4. monitoring

    We are continuing to monitor for any further issues.

  5. resolved

    Canvas does not use PHP and is not affected. We have assessed all products on this status page. Where action was needed to protect customer-facing services, the remediation is complete.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

500 errors when accessing Canvas Data 2 major 2026-10-21 21:06 UTC 1h 47m

Affected: eu-west-1, Canvas Data 2

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. identified

    Users accessing Canvas Data 2 may receive 500 errors due to a vendor outage. We are working with the vendor to restore access to these services.

  2. monitoring

    A fix is implemented by the vendor and they are monitoring the recovery.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

PHP awareness none 2026-10-21 20:43 UTC open

  1. monitoring

    Instructure is aware of CVE-2026-109618 and CVE-2026-109619 (referred to as "PHP2Shell"), affecting PHP. The Canvas application does not use PHP and is not affected. We have completed an initial assessment of our other products. Where affected PHP versions are in use, we are...

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Edit discussion page error when Checkpoints disabled minor 2026-10-20 21:44 UTC 2h 24m

Affected: Canvas LMS, Instructure, us-east-1, ap-southeast-1, ap-southeast-2

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. monitoring

    We are continuing to monitor for any further issues.

  5. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some Users May Be Unable To Log Into Canvas minor 2026-10-15 20:48 UTC 1h 46m

Affected: Canvas LMS

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some users minor 2026-09-30 17:04 UTC 2h

Affected: Canvas LMS, us-west-2

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are experiencing errors when interacting with SCORM packages. minor 2026-09-18 13:17 UTC 19m

Affected: Canvas LMS, eu-west-1

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We are continuing to investigate this issue.

  3. identified

    The issue has been identified and a fix is being implemented.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Due to an incident impacting our external service provider (Salesforce), we are currently experiencing issues with our Instructure Support communication channels. minor 2026-09-16 08:52 UTC 6h 37m

Affected: Support: Phones/Chat, Support: Webform/email

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. investigating

    Our ticketing system provider has confirmed a service disruption causing errors and intermittent access. We are closely monitoring their status page for updates: https://status.salesforce.com/incidents/20004433 .

  3. investigating

    We are continuing to investigate this issue.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are experiencing slow load times when accessing Canvas minor 2026-09-14 09:13 UTC 33m

Affected: Canvas LMS, eu-west-1

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Canvas support phone system is experiencing connection issues minor 2026-09-14 06:52 UTC 5h 33m

Affected: Support: Phones/Chat

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Errors Following Item Creation In Canvas minor 2026-09-11 15:26 UTC 15m

Affected: Canvas LMS, us-east-1

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    A small group of users may encounter 404 errors or page not found errors immediately after item creation in Canvas.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Slow loading and page error messages when accessing New Quizzes minor 2026-09-10 14:13 UTC 28m

Affected: Canvas LMS

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    Some users are experiencing slow loading and page error messages when accessing New Quizzes in Canvas.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Slow load times and Page error messages none 2026-09-10 14:00 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    Some users had been experiencing slow load time and page error messages when accessing Canvas. This behavior has been resolved and Canvas is functioning normally again.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Slow load times and page errors when accessing Canvas none 2026-09-07 01:14 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    From 01:14 UTC to 03:43 UTC, a subset of users in the ap-southeast-1 region experienced slow load times and page errors when trying to access Canvas.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are experiencing slow load times and page errors when accessing New Quizzes minor 2026-09-03 15:02 UTC 55m

Affected: Canvas LMS, us-east-1

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

SIN Users getting a Website is under heavy Load (request timed out) minor 2026-09-01 07:26 UTC 27m

Affected: Canvas LMS, ap-southeast-1

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We are continuing to investigate this issue.

  3. identified

    The issue has been identified and a fix is being implemented.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users in the Asia-Pacific region are experiencing slowness or page errors in Canvas. minor 2026-09-01 02:16 UTC 34m

Affected: Canvas LMS, ap-southeast-1

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

PDX Users getting a Website is under heavy Load (request timed out) major 2026-08-31 17:49 UTC 5h 17m

Affected: Canvas LMS, us-west-2

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate this issue.

  4. investigating

    We are continuing to investigate this issue.

  5. investigating

    We are continuing to investigate this issue.

  6. investigating

    We are continuing to investigate this issue, but we believe we have currently mitigated the error users were receiving.

  7. monitoring

    A fix has been implemented and we are monitoring the results.

  8. monitoring

    We are continuing to monitor for any further issues.

  9. monitoring

    We are continuing to monitor for any further issues.

  10. monitoring

    We are continuing to monitor for any further issues.

  11. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Students unable to submit or resume certain assessments minor 2026-08-27 18:39 UTC 4d

Affected: Mastery Connect

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    Mastery Connect has identified that for a limited number of assessments, students may be unable to submit or resume a started assessment. We are still investigating the full scope but show no evidence that this is impacting Mastery Predictive Assessments.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    The issue has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may not be receiving Multi-Factor Authentication SMS messages when logging into Canvas major 2026-08-24 15:58 UTC 2h 11m

Affected: Canvas LMS

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Users in the Virginia and Oregon regions are unable to access Impact Messaging and Dashboard major 2026-08-24 15:03 UTC 2h 27m

Affected: Impact

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. identified

    Users may experience slowness, blank pages, or high latency in the Impact Dashboard and delays with Impact messages. Users may also be unable to access Campaign Templates. We are actively working to resolve the issue with the highest priority.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some Canvas users may experience degraded media playback minor 2026-08-24 02:42 UTC 1h 2m

Affected: Canvas LMS, us-east-1

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. monitoring

    We are continuing to monitor for any further issues.

  5. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are experiencing Slowness with Outcomes minor 2026-08-21 16:07 UTC 48m

Affected: Canvas LMS, us-east-1

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. identified

    The issue has been identified and a fix is being implemented.

  2. identified

    We are continuing to work on a fix for this issue.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may experience errors when playing or uploading media files minor 2026-08-17 13:30 UTC 12m

Affected: Canvas LMS, us-east-1

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. identified

    A small number of users may experience errors when playing or uploading media files

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may run into slow load times or errors when accessing Canvas minor 2026-08-17 12:15 UTC 17m

Affected: Canvas LMS, us-east-1

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users receiving errors when accessing Canvas minor 2026-08-13 18:28 UTC 6h 10m

Affected: Canvas LMS, us-east-1

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may run into slow load times or errors when accessing Canvas minor 2026-08-11 14:25 UTC 2h 23m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We are continuing to investigate this issue.

  3. identified

    The issue has been identified and a fix is being implemented.

  4. identified

    We are continuing to work on a fix for this issue.

  5. identified

    We are continuing to work on a fix for this issue.

  6. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Stride users may experience 403 error messages when accessing LTIs minor 2026-08-06 17:18 UTC 1h 54m

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We are continuing to investigate this issue.

  3. identified

    The issue has been identified and a fix is being implemented.

  4. identified

    We are continuing to work on a fix for this issue.

  5. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

New Quizzes may be down for some users minor 2026-07-28 07:50 UTC 1h 21m

Affected: Canvas LMS, us-west-2

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. identified

    We are continuing to work on a fix for this issue.

  4. identified

    We are continuing to work on a fix for this issue.

  5. monitoring

    A fix has been implemented and we are monitoring the results.

  6. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Free-for-Teacher users may encounter errors when accessing Canvas none 2026-07-28 06:36 UTC 28m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Unexpected Errors Or Failed Requests When Using AI Tools In Canvas none 2026-07-16 18:30 UTC 0m

Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    Users may have encountered failed requests or errors stating "An unexpected error occurred" when utilizing AI tools in Canvas.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Users may encounter errors when trying to access Canvas, Catalog, Mastery Connect or Portfolio major 2026-07-16 08:22 UTC 3h 59m

Affected: Canvas LMS, ca-central-1, Canvas Catalog, eu-central-1, eu-west-1, us-east-1, Mastery Connect, us-west-2, ap-southeast-1, ap-southeast-2, Canvas Portfolio

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

Names an upstream provider: AWS.

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate this issue.

  4. investigating

    We are continuing to investigate this issue.

  5. investigating

    We are continuing to investigate this issue.

  6. investigating

    We are continuing to investigate this issue.

  7. investigating

    AWS Cloudfront has a global outage. We investigating the issue together with AWS experts. You can follow updates from their team here: https://health.aws.amazon.com/health/status

  8. investigating

    AWS Cloudfront has a global outage. We investigating the issue together with AWS experts. You can follow updates from their team here: https://health.aws.amazon.com/health/status

  9. investigating

    AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status

  10. investigating

    AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status

  11. identified

    AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status

  12. identified

    AWS Cloudfront has a global outage. We are investigating the issue together with AWS experts. Their team is providing updates from their end here: https://health.aws.amazon.com/health/status

  13. identified

    Canvas and our other impacted services are now accessible from our EU servers once again. Our team is monitoring this and working on restoring access to other regions as well.

  14. identified

    We are continuing to work on a fix for this issue.

  15. identified

    We are continuing to work on a fix for this issue.

  16. identified

    We are continuing to work on a fix for this issue.

  17. identified

    Mastery Connect is accessible once again. Our team is monitoring it, while working on restoring other impacted services in all regions.

  18. identified

    We are continuing to work on a fix for this issue.

  19. identified

    We are continuing to work on a fix for this issue.

  20. monitoring

    A fix has been implemented in all regions for all affected products. We are currently monitoring the results.

  21. resolved

    This issue has been resolved and all Instructure products are working as intended.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Canvas User pages not accessible. minor 2026-07-16 00:38 UTC 34m

Affected: Canvas LMS

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Roll Call database misconfiguration for some users minor 2026-07-14 15:28 UTC 6h 47m

Affected: Canvas LMS, us-east-1

Failure mode: A configuration change caused the failure. Root cause: A configuration change. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. identified

    Users will see a notification that Roll Call is down for maintenance when attempting to access

  4. identified

    We are continuing to work on a fix for this issue.

  5. identified

    We are continuing to work on a fix for this issue.

  6. identified

    We are continuing to work on a fix for this issue.

  7. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

A small subset of users may experience page errors when accessing Canvas. minor 2026-07-12 19:02 UTC 19m

Affected: Canvas LMS, eu-central-1

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some Users May Encounter Errors When Attempting To Log Into Canvas minor 2026-07-06 19:45 UTC 1h 37m

Affected: Canvas LMS

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are experiencing errors when logging into Canvas on Android devices. minor 2026-07-01 00:13 UTC 31m

Affected: Canvas LMS

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Sistemic rostering and grade sync delays minor 2026-06-29 17:50 UTC 3h 55m

Affected: SIStemic

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating the reported delays for Sistemic rostering and grade syncs.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users in Western Europe are experiencing slow load times in Canvas DocViewer. minor 2026-06-23 01:36 UTC 17m

Affected: Canvas LMS

  1. investigating

    We are currently investigating this issue.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Users attempting to access Canvas Portfolio are getting an error when attempting to access minor 2026-06-22 16:02 UTC 1h 7m

Affected: us-east-1, Canvas Portfolio

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We are continuing to investigate this issue.

  3. identified

    The issue has been identified and a fix is being implemented.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may encounter errors when using IgniteAI Agent minor 2026-06-22 10:44 UTC 1h 23m

Affected: Canvas LMS, us-east-1

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Impact unavailble for users in Mumbai none 2026-06-18 13:29 UTC 0m

Affected: Impact

  1. resolved

    Impact 1.0 was temporarily unavailable for users in Mumbai.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may encounter errors when using IgniteAI Agent minor 2026-06-17 08:53 UTC 55m

Affected: Canvas LMS, eu-west-1

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Canvas Careers unavailable. Users receive the error "Failed to load navigation." minor 2026-06-10 18:02 UTC 11m

Affected: Canvas LMS

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users receiving Internal Access Manager request form none 2026-06-09 16:26 UTC 20m

Affected: Canvas LMS

  1. investigating

    Some users are being prompted to fill out an Internal Access Manager request form when accessing Canvas. Our engineers are investigating this.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may encounter errors when accessing SCORM LTI Tool and Content minor 2026-06-05 08:39 UTC 1h 49m

Affected: ca-central-1

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

HTML files download instead of previewing which may disrupt course content in Canvas minor 2026-06-04 01:15 UTC 1h 56m

Affected: Canvas LMS

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Studio service is down in SYD region none 2026-05-29 12:40 UTC 0m

  1. resolved

    From 6:41 AM to 6:55 AM MST Studio service in the SYD region was down.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Studio bulk auto-caption notification emails none 2026-05-28 12:00 UTC 0m

  1. resolved

    Beginning 6:00am MDT users may have received multiple email notifications for Studio auto-captions. These notifications were from Canvas but were incorrectly being sent multiple times to users. While some additional queued notification emails may still be sent, the cause of this...

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Multi-factor authentication issues minor 2026-05-22 23:55 UTC 0m

  1. resolved

    Some users may have experienced issues with multi-factor authentication. This has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users cannot add enrollments to Catalog minor 2026-05-12 05:53 UTC 5h 39m

Affected: ca-central-1, Canvas Catalog, eu-central-1, eu-west-1, us-east-1, us-west-2, ap-southeast-1, ap-southeast-2

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may be experiencing slowness when accessing Canvas. none 2026-05-11 13:16 UTC 0m

  1. resolved

    Some users may be experiencing slowness when accessing Canvas.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are having difficulties logging into Student ePortfolios major 2026-05-07 17:21 UTC 3d 22h

Affected: Student ePortfolios

  1. investigating

    We are currently investigating an issue where some users are having difficulties logging into Student ePortfolios. This is not affecting customers.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Unsupported files for Groupdocs unable to render minor 2026-05-07 15:55 UTC 1h 42m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may not see their data in Canvas Portfolio minor 2026-05-07 07:11 UTC 2h 34m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Users utilizing Outcomes may run into errors or incorrect scores. minor 2026-05-05 18:11 UTC 21m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Canvas: Developer Keys page does not load contents minor 2026-05-05 02:01 UTC 1h

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some Users May Encounter Errors When Accessing Canvas major 2026-05-04 23:33 UTC 36m

  1. resolved

    This incident has been resolved. If you are still seeing page errors, please clear your browser cookies and cache.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

We are currently investigating reports of intermittent failures within the DocViewer conversion engine minor 2026-05-04 22:54 UTC 47m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may experience slowness when accessing Canvas. minor 2026-05-04 13:45 UTC 1h 50m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Confirmed Security Incident none 2026-05-01 22:30 UTC 4d 22h

  1. resolved

    UPDATE - Canvas is fully operational, and we are not seeing any ongoing unauthorized activity. As a precaution, we recommend customers follow security best practices, including enforcing MFA on privileged accounts, reviewing admin access, and rotating API tokens or keys where...

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Canvas Data 2 & Beta are available. Canvas Test Is Now Available minor 2026-04-30 23:06 UTC 5d 20h

  1. resolved

    Resolved: Canvas Data 2 & Beta are available. Canvas Test is now available.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Canvas Data 2 is showing latency in pulling weblog data minor 2026-04-29 02:14 UTC 1h 12m

  1. resolved

    This incident has been resolved. Our engineers are in the process of restoring the weblog data that was missed during the incident, but new weblogs are updating normally again.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are not processing for some users minor 2026-04-24 07:33 UTC 5h 53m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may experience error messages when grading Classic Quizzes minor 2026-04-23 04:22 UTC 1h 55m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users in the IAD region who are using a trust instance are unable to log into Canvas. major 2026-04-22 23:22 UTC 3h 51m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may experience errors when accessing Canvas Career. minor 2026-04-22 13:11 UTC 1h 35m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some Users May Encounter Sporadic Errors When Logging into Canvas. minor 2026-04-21 23:42 UTC 1h 44m

  1. resolved

    This incident has been resolved. Users who are seeing these errors may see resolution by clearing cache and cookies.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may be experiencing slowness or timeout errors when accessing Canvas. Currently it appears to be affecting users that cross-domain multiple canvas instances together. minor 2026-04-21 17:11 UTC 22m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Loading Errors when accessing Catalog none 2026-04-17 06:00 UTC 0m

  1. resolved

    Some users may have received loading errors when attempting to access Catalog between 2:17PM and 2:27PM MDT.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some Users May Encounter Long Load Times or Page Errors When Accessing Canvas none 2026-04-15 19:39 UTC 0m

  1. resolved

    Some users may have encountered longer than usual loading times or page errors when accessing Canvas.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may experience degraded performance when attempting to login to Canvas. minor 2026-04-15 17:43 UTC 1h 6m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Canvas User Page Errors none 2026-04-14 16:00 UTC 0m

  1. resolved

    Some users were experiencing page errors when accessing Canvas between 10:00 AM MDT and 10:30 MDT. Our engineers identified this and corrected the behavior. Pages now load as expected for users.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are seeing Canvas Under Heavy Load error when accessing Canvas. minor 2026-04-13 18:58 UTC 2h 45m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some Users Experiencing Slowness and Page Errors in Canvas minor 2026-04-10 00:49 UTC 13m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Page views are not generating in user UI or API minor 2026-04-09 14:54 UTC 1h 50m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may be experiencing slowness or timeout errors when accessing Canvas minor 2026-04-09 12:32 UTC 16m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are unable to access Studio and are encountering errors with embedded Studio content critical 2026-04-09 04:08 UTC 31m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Using the Canvas Career agent can cause an error message minor 2026-04-08 15:05 UTC 55m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may encounter broken images and media files in Canvas minor 2026-04-08 09:23 UTC 26m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are being logged out from their Canvas Application on Android mobile devices minor 2026-04-08 08:14 UTC 3h 33m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Parchment Digital Badges (formerly Canvas Credentials), is experiencing login issues on the US server. major 2026-04-06 15:47 UTC 27h 7m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Clients attempting to create courses and content via Ignite AI in Canvas Career are receiving errors minor 2026-04-02 14:41 UTC 2h 59m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some Users are getting 502 errors when accessing New Quizzes minor 2026-03-30 15:13 UTC 7h 46m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Users are experiencing incorrect images showing up in Classic Quizzes minor 2026-03-27 17:51 UTC 5h 12m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some institutions are experiencing Media files not loading or previewing within New Quizzes or Speedgrader. minor 2026-03-24 22:45 UTC 4h 4m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may be experiencing slowness or timeout errors when accessing Canvas minor 2026-03-23 13:43 UTC 37m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Delayed New Quizzes Data in Canvas Data minor 2026-03-19 16:38 UTC 7h

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Page Errors when Accessing Canvas Discussions Implementing Advanced Rubrics minor 2026-03-10 23:13 UTC 50m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some Users may Encounter Slow Load Times or Page Errors when Accessing Canvas minor 2026-02-24 23:04 UTC 1h 52m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Users are experiencing page load errors in Canvas. major 2026-02-24 02:52 UTC 33m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users in the Sydney region may experience long load times or page errors in Canvas. minor 2026-02-24 02:23 UTC 46m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may be experiencing slow load times or timeout errors when accessing Canvas minor 2026-02-23 16:29 UTC 32m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

A small subset of users in the United States among those who use multi-factor authentication are unable to log into Canvas. minor 2026-02-20 03:45 UTC 4h 52m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may be experiencing slow load times or timeout errors when accessing Canvas minor 2026-02-12 16:58 UTC 4h

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

DocViewer failing to render new files for some users minor 2026-02-11 23:11 UTC 2h 29m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Users attempting to contact us via Phone may see longer wait times. minor 2026-02-10 18:06 UTC 58m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some Canvas users are unable to log in using mobile applications minor 2026-02-06 09:44 UTC 6m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Learnosity outage impacting assessment delivery to students none 2026-02-04 18:49 UTC 1h 24m

Names an upstream provider: AWS.

  1. resolved

    "As of 19:12 UTC, traffic has returned to normal and everything remains stable. We have resolved the incident affecting assessments in VA (us-east-1). Learnosity Support and Systems Engineering teams will follow up with a post mortem once we have completed root cause analysis...

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may encounter errors when previewing or downloading files in Canvas none 2026-02-02 13:00 UTC 0m

  1. resolved

    Between 06:00 and 06:20 MST, some users may have experienced errors when trying to preview or download files in Canvas (e.g. images, videos, attachments).

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may be experiencing slowness or timeout errors when accessing Canvas none 2026-01-29 17:43 UTC 14m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may be experiencing slowness or timeout errors when accessing Canvas minor 2026-01-29 14:19 UTC 1h 31m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Users may see some services stating that they are either queued or in progress and to come back later. minor 2026-01-28 18:41 UTC 1h 24m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may encounter degraded performance when using New Quizzes. minor 2026-01-28 14:33 UTC 50m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are unable to access or are receiving errors when attempting to use the new Portfolio feature critical 2026-01-22 19:35 UTC 0m

  1. resolved

    Some users are unable to access or are receiving errors when attempting to use the new Portfolio feature.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are not processing for some users minor 2026-01-21 12:06 UTC 3h 54m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may be experiencing slowness or timeout errors when accessing Canvas none 2026-01-19 20:31 UTC 0m

  1. resolved

    SupportAuth DDoS

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some LTI's are currently hidden in Canvas minor 2026-01-17 23:35 UTC 46m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may see errors or images not loading. minor 2026-01-14 15:09 UTC 26m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some Canvas users are seeing Canvas Under Heavy Load error when accessing Canvas. minor 2026-01-14 01:35 UTC 2m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Large drop of successful logins minor 2026-01-12 20:33 UTC 12m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may be encountering 504 errors when accessing Canvas. minor 2026-01-12 14:58 UTC 35m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may be experiencing slowness or timeout errors when accessing Canvas minor 2026-01-12 13:18 UTC 39m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may experience error messages during their existing Quiz sessions. New sessions can be started without any errors. minor 2026-01-07 13:46 UTC 5h 9m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Canvas support phone system is experiencing connection issues. For more information please go to https://status.sharpencx.com minor 2025-12-30 21:22 UTC 43m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Users running into Canvas is currently in Maintenance mode error none 2025-12-20 18:00 UTC 0m

  1. resolved

    Many users were getting a Canvas is down for Maintenance error when attempting to access quizzes, images, and external tools in canvas.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Due to an incident impacting our external service provider (Snowflake), some customers are not seeing new data in Canvas Data 2 minor 2025-12-16 10:00 UTC 5h 48m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users in North America may be experiencing slow load times or errors when accessing Canvas minor 2025-12-11 18:25 UTC 1h 19m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Users using social and SSO logins at badges.parchment.eu are experiencing issues. none 2025-12-11 15:26 UTC 0m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may be experiencing slowness or timeout errors when accessing Canvas none 2025-12-08 16:00 UTC 0m

  1. resolved

    Cluster 243 was down. From 9:00 AM - 9:25 AM

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may experience slow loading or page errors when attempting to access Canvas. minor 2025-12-04 01:56 UTC 44m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are unable to download files using Canvas apps on Android devices minor 2025-12-02 12:45 UTC 1h 37m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Blank Screen When Attempting to Access Recordings in Canvas minor 2025-11-18 21:38 UTC 2h 28m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Users are unable to access Portfolium major 2025-11-18 13:28 UTC 2h 4m

Names an upstream provider: Cloudflare.

  1. resolved

    Cloudflare has restored services and the issue is resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Impact Dashboard, Messaging and Insights are unavailable. critical 2025-11-18 12:38 UTC 2h 54m

Names an upstream provider: Cloudflare.

  1. resolved

    Cloudflare has been resolved, and all systems are currently operating normally. We are continuing to monitor performance closely to ensure full stability.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are experiencing issues when previewing files in Canvas minor 2025-11-15 12:38 UTC 19m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are receiving 503 errors when accessing the new Portfolio feature minor 2025-11-14 20:57 UTC 5m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may experience 500 errors when trying to access Canvas minor 2025-11-12 03:23 UTC 53m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may be receiving errors when accessing Canvas minor 2025-11-10 19:51 UTC 11h 5m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may encounter page errors when accessing Canvas. minor 2025-11-10 19:45 UTC 28m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may be experiencing slow load times or timeout errors when accessing Canvas minor 2025-11-07 16:23 UTC 2h 32m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may be experiencing slowness or timeout errors when accessing Canvas minor 2025-11-05 18:14 UTC 9h 7m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may run into errors when logging into Canvas or during LTI launches. minor 2025-11-04 18:32 UTC 1h 20m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Google Assignments LTI 1.3 Submission & Linking Failure none 2025-11-04 16:30 UTC 0m

  1. resolved

    A service disruption occurred last night affecting the Google Assignments LTI 1.3 tool for approximately 9 hours. During this period, the "Link Selection" and "Homework Submission" placements were erroneously disabled. This impacted users by preventing instructors from creating...

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some incoming phone calls are experiencing delays in being assigned to Canvas Support agents minor 2025-11-03 05:13 UTC 42m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

LearnPlatform Portal is Down due to Database connectivity critical 2025-10-23 13:38 UTC 1h 2m

  1. resolved

    This incident has been resolved.LearnPlatform Portal is now operational for users. The issue is resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may be experiencing slowness or timeout errors when accessing Canvas minor 2025-10-23 11:48 UTC 1h 53m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may be experiencing slowness or timeout errors when accessing Canvas minor 2025-10-21 05:33 UTC 33m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Customers in IAD Region have been experiencing issues due to an Amazon Web Services incident. major 2025-10-20 07:04 UTC 17h 58m

Names an upstream provider: AWS.

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may be experiencing slowness or timeout errors when accessing Canvas minor 2025-10-17 13:24 UTC 18m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are experiencing errors when attempting to load Canvas Discussions. minor 2025-10-14 01:06 UTC 1h 21m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users experienced slow loading or page errors when accessing Canvas. minor 2025-10-13 23:57 UTC 0m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Users of Canvas Free for Teacher may have briefly experienced slow loading or page errors. minor 2025-10-04 00:25 UTC 0m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are having issues accessing Canvas minor 2025-10-02 11:09 UTC 5m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users were having issues accessing New Quizzes none 2025-10-02 08:00 UTC 0m

  1. resolved

    New Quizzes was not accessible to users in the PDX region from 1AM-3:42AM PDT due to an extended maintenance.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may be experiencing slowness or timeout errors when accessing Canvas minor 2025-09-29 15:04 UTC 14m

  1. resolved

    This incident has been resolved.

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Some Users Experiencing slow load times minor 2025-09-26 21:55 UTC 0m

  1. resolved

    Some Users Experiencing slow load times when opening Canvas

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Some users are experiencing an issue with Page View Exports minor 2025-09-25 11:40 UTC 2h 49m

  1. resolved

    This incident has been resolved.

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Some users are encountering errors when using Canvas Assignments minor 2025-09-24 21:57 UTC 6m

  1. resolved

    This incident has been resolved.

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Users are unable to call into Canvas Support minor 2025-09-18 01:30 UTC 4h 11m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users in North America are having trouble loading Canvas. minor 2025-09-04 02:21 UTC 48m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are getting slow load time and Page errors when attempting to access Canvas minor 2025-09-03 17:23 UTC 26m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are getting slow load time and Page errors when attempting to access Canvas minor 2025-08-25 17:02 UTC 10m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Users in the Virginia region are unable to access the Impact Dashboard major 2025-08-25 15:08 UTC 25h 17m

  1. resolved

    This incident has been resolved.

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Some users in IAD are getting 500 errors and slow requests Errors minor 2025-08-18 15:55 UTC 37m

  1. resolved

    This incident has been resolved.

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Some users in IAD are getting 500 errors and slow requests Errors minor 2025-08-18 13:41 UTC 22m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users in IAD are getting 500 errors and slow requests Errors none 2025-08-15 17:15 UTC 55m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Service disruption for Impact in the Canada (CA-CENTRAL-1) region major 2025-08-12 10:00 UTC 1h 55m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may encounter missing push notifications on mobile devices minor 2025-08-06 08:33 UTC 21m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Users are having trouble using Outcomes with New Quizzes minor 2025-07-30 01:28 UTC 1h 10m

  1. resolved

    This incident has been resolved.

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DocViewer is unresponsive for a small subset of users in Canvas. minor 2025-07-23 14:32 UTC 2h 24m

  1. resolved

    This incident has been resolved.

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Some users may experience DocViewer Files not loading within Canvas. minor 2025-07-23 13:38 UTC 51m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Curriculum Maps Assigned to District Approved Standards Showing in Other Districts minor 2025-07-18 14:10 UTC 0m

  1. resolved

    On 7/18/25 the team identified an issue which allowed curriculum maps from other districts to appear when district administrators viewed the "Standards" page. (Admin--Manage--Standards) The District which owned the curriculum map could create trackers using the curriculum map,...

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Some users are having issues accessing Canvas minor 2025-07-10 00:33 UTC 1m

  1. resolved

    This incident has been resolved.

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Some Users Are Experiencing 504 Gateway Timeout Errors When Accessing Canvas Calendar minor 2025-07-02 22:52 UTC 2h

  1. resolved

    This incident has been resolved.

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New Analytics Data Failing to Load minor 2025-06-18 16:35 UTC 1h 8m

  1. resolved

    This incident has been resolved.

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New Quizzes is degraded for some accounts in the IAD region minor 2025-06-18 12:57 UTC 2h 26m

  1. resolved

    This incident has been resolved.

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Some users were experiencing errors when using Classic Quizzes in Canvas. minor 2025-06-17 01:00 UTC 0m

  1. resolved

    This incident has been resolved.

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Canvas support phone system is experiencing connection issues minor 2025-06-13 04:50 UTC 11m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Canvas support phone system is experiencing connection issues minor 2025-06-11 03:05 UTC 1h 11m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Users are seeing a watermark when viewing slideshow presentation files in the Canvas DocViewer. minor 2025-06-02 20:08 UTC 5h 1m

  1. resolved

    This incident has been resolved for new uploads. Our engineers are in the process of repairing the existing files that are still showing watermarks.

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Some users may experience slowness when attempting to run SIS imports and content migrations minor 2025-05-30 18:19 UTC 25m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Newly uploaded media assignments are not playing on the Android and iOS applications minor 2025-05-27 10:08 UTC 22h 11m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Data is not updating for some users in CD2 minor 2025-05-26 10:50 UTC 3d 2h

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are experiencing errors when accessing grade sync in our SIStemic Platform minor 2025-05-19 20:07 UTC 3h 7m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are encountering Page Errors when accessing canvas minor 2025-05-14 19:17 UTC 32m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

LTI Usage outage in Canada none 2025-05-14 12:30 UTC 0m

  1. resolved

    LTI Usage outage in Canada

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A small subset of users may have experienced long load times or page errors when accessing Canvas. minor 2025-05-08 23:38 UTC 16m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

A small subset of users may have experienced long load times or page errors when accessing Canvas. minor 2025-05-07 23:56 UTC 0m

  1. resolved

    Between 5:32 pm and 5:39 pm MT a small subset of users may have experienced long load times or page errors when accessing Canvas.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

New Quizzes display an "Invalid Launch" error minor 2025-05-06 23:30 UTC 4h 25m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Small number of users receiving error message when trying to log into Canvas none 2025-04-23 15:30 UTC 0m

  1. resolved

    There were a small subset of users that received an error message when trying to log into Canvas. Our engineers have identified and implemented a fix for this behavior and users are able to log into Canvas as normal again.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Incoming Calls Unavailable none 2025-04-23 05:51 UTC 1h 36m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

A small subset of users may receive an error when accessing Canvas. minor 2025-04-20 23:24 UTC 15m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Images in New Quizzes Essay Questions might not be visible in SpeedGrader or on the results page minor 2025-04-17 22:42 UTC 2h 44m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are having an issue accessing Canvas minor 2025-04-14 18:39 UTC 6m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users experiencing longer Studio video load times minor 2025-04-12 13:06 UTC 13m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may experience errors using Canvas Discussions minor 2025-04-08 01:05 UTC 2h 44m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Users are unable to share new course content from Canvas to Commons minor 2025-04-05 00:09 UTC 21m

  1. resolved

    This incident has been resolved. Some users may need to re-open the shared resource and share it again if the issue persists.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Learnplatform users are unable to log in using the "Sign in with Google" button minor 2025-03-26 20:28 UTC 11m

  1. resolved

    The issue has been successfully resolved for all affected LearnPlatform users.

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Elevate Data Quality login page not available for users critical 2025-03-26 17:49 UTC 21h 50m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Credentials Pathways are not currently visible minor 2025-03-26 14:06 UTC 1h 17m

  1. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are experiencing errors when accessing Canvas. minor 2025-03-25 00:36 UTC 18m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are unable to load Admin Analytics and some components of Intelligent Insights minor 2025-03-20 08:21 UTC 1h 58m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Users who are trying to sync data from CD2 via API is getting malformed responses from Dap/job/{id} minor 2025-03-19 17:08 UTC 1h 10m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users getting load or 500 errors when attempting to access Canvas none 2025-03-18 18:30 UTC 0m

  1. resolved

    Some Users experienced User error pages when accessing for a brief period of time.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users might encounter errors when attempting to run SIS imports. minor 2025-03-13 07:11 UTC 2h 2m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Impact Dashboard and Impact Messages are unavailable. critical 2025-03-06 15:41 UTC 5h 49m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Media recording, uploading, and playback degraded for some users minor 2025-03-06 10:41 UTC 45m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may encounter errors when accessing a New Quiz that requires Respondus Lockdown Browser. minor 2025-03-06 02:19 UTC 3h 39m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some Canvas users are unable to view, upload or download files in Canvas minor 2025-03-05 09:23 UTC 14m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are experiencing errors when accessing Canvas. minor 2025-03-04 01:34 UTC 33m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users might encounter errors when authenticating O365 minor 2025-03-03 11:56 UTC 4h 52m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

504 error and long load times for some users in the SYD Region minor 2025-03-02 23:18 UTC 2h 55m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are experiencing connection errors when using New Quizzes minor 2025-02-28 19:58 UTC 1h 36m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Lucid Customization Configurations are not working as expected which is causing Lucid to appear in some instances when it should be hidden. none 2025-02-26 17:19 UTC 43m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are seeing errors and slow load times when accessing Canvas minor 2025-02-26 13:09 UTC 29m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may experience slow load times when accessing LTI Usage in Intelligent Insights minor 2025-02-13 21:25 UTC 12h 35m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may experience slow load times when accessing Canvas minor 2025-02-13 13:54 UTC 29m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may have experienced issues accessing Canvas none 2025-02-11 12:56 UTC 0m

  1. resolved

    Users may have experienced issues accessing Canvas from from 05:56 AM MST to 06:19 AM MST.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may experience slow load times when accessing Canvas minor 2025-02-11 02:59 UTC 4h 59m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Outcomes related services are delayed minor 2025-02-06 15:28 UTC 11h 28m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are experiencing long load times when accessing Canvas. minor 2025-02-04 14:18 UTC 13m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Admin Analytics and Intelligent Insights has a few filters that are currently disabled minor 2025-02-03 17:14 UTC 1h 24m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Difficulty Publishing Projects minor 2025-02-03 16:24 UTC 54m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

The "Report a Problem" Button in Canvas is Not Submitting Tickets to Support. minor 2025-01-31 21:23 UTC 2h 46m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are seeing errors and slow load times when accessing New Quizzes minor 2025-01-31 18:45 UTC 1h 3m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are experiencing long load times when accessing Canvas. minor 2025-01-28 19:18 UTC 12m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may experience errors when accessing Canvas minor 2025-01-22 01:48 UTC 24m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are experiencing Gradebook load errors minor 2025-01-14 19:33 UTC 5h 23m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Users unable to access Canvas none 2025-01-14 01:00 UTC 0m

  1. resolved

    Users were unable to access Canvas and were receiving page error messages.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Slow loading in Canvas for some users minor 2025-01-13 16:00 UTC 0m

  1. resolved

    Some users experienced slowness when accessing items in Canvas from 9:17 AM MST - 9:24 AM MST.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are experiencing connection errors when accessing Canvas. minor 2025-01-08 01:50 UTC 1h 26m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Our support phone provider has run into an issue that is causing us to not receive user's calls. We are working with them to resolve this. For now please contact support via email, or our online chat. minor 2025-01-06 13:25 UTC 10m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Users are experiencing errors when attempting to use the Immersive Reader none 2025-01-03 20:04 UTC 1h 19m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Long Pageview Load Times minor 2024-12-19 17:26 UTC 23h 40m

  1. resolved

    This incident has been identified as a bug. The incident will be closed and impacted users should follow up via Support case.

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Some users are not able to query Catalog data from Canvas Data 2 minor 2024-12-12 08:09 UTC 1h 32m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users are not able to query Catalog data from Canvas Data 2 minor 2024-12-11 06:42 UTC 1h 37m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Our support phone provider has run into an issue that is causing us to not receive user's calls. We are working with them to resolve this. For now please contact support via email, or our online chat. minor 2024-12-10 20:05 UTC 1h 25m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some Users are getting 504 loading errors when accessing Canvas minor 2024-12-06 22:19 UTC 29m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Outcomes Service backlogged minor 2024-12-06 20:24 UTC 24h 21m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

New Quizzes is experiencing slow load times for users minor 2024-12-06 16:57 UTC 3h 25m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may have experienced issues accessing Canvas none 2024-12-05 01:40 UTC 0m

  1. resolved

    Users may have experienced issues accessing Canvas between 6:12 pm MST and 6:25 pm MST.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may encounter errors when accessing Canvas minor 2024-12-02 12:37 UTC 10m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may experience longer load times when accessing Canvas Outcomes minor 2024-11-28 03:52 UTC 6m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may encounter outdated data when querying Canvas Data 2 minor 2024-11-26 21:19 UTC 13h 16m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may be encountering 500 page errors in Canvas minor 2024-11-22 17:20 UTC 23m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may encounter errors when using discussions minor 2024-11-20 21:42 UTC 1h 18m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some Users May Encounter Delays In Outcomes Data Being Processed none 2024-11-20 14:00 UTC 0m

  1. resolved

    We are currently investigating this issue.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users in the United States are experiencing 500 errors in Canvas. minor 2024-11-19 02:06 UTC 49m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some users may experience errors when using New Quizzes functions, along with a small subset of LTIs failing to launch. minor 2024-11-18 17:37 UTC 2h 10m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.

Some Users May Encounter Delays In Outcomes Data Being Processed minor 2024-11-15 17:35 UTC 3h 45m

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Instructure (Canvas)'s status page.