sevanalysis

LaunchDarkly

Apps and SaaS. Source: LaunchDarkly status page.

Incidents, last 90 days
11
Median to mitigation
1h 15m
Median to resolution
1h 15m
p95 to resolution
18h 55m
Naming an upstream provider
9%
With a postmortem on the status page
0%

What failed, last 90 days

The text does not say enough to tell5
Data delayed, stale, lost or corrupted, or needing replay after recovery3
A provider or third-party service this vendor depends on failed2
A configuration change caused the failure1

Tagged by deepseek/deepseek-v4.1-flash from each incident's updates. See the methodology.

Incidents per month

All recorded incidents

Elevated 5xx Errors (15:11–15:32 UTC) minor 2026-10-15 15:47 UTC 0m

Affected: Feature workflows, Flag targeting, Segment management, Progressive rollouts, Release pipelines

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    Between 15:11 and 15:32 UTC today, we observed elevated 5xx errors affecting requests across our services. Approximately 0.7% of requests failed during this period (99.3% succeeded). This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Delays in Guarded Rollouts, Progressive Rollouts, Release Pipelines, and Experimentation minor 2026-10-03 07:29 UTC 1h 37m

Affected: Experiment management, Rollout management, Release pipelines

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. identified

    Some automatic changes in LaunchDarkly are being applied later than expected. This affects stage transitions for guarded and progressive rollouts, release pipeline phase progression, and multi-armed bandit traffic reallocations. Delays began at approximately 4:15 PM PT on...

  2. monitoring

    The backlog of delayed changes has been fully processed as of 1:45 AM PT on October 3. All changes that were delayed during the incident have been applied. No data was lost. We are continuing to monitor.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Elevated error rates in the LaunchDarkly application minor 2026-10-02 14:10 UTC 18h 55m

Affected: Web app (app.launchdarkly.com)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. identified

    We're investigating elevated error rates affecting the LaunchDarkly web application and API. Some requests may fail or time out intermittently, including custom role management. We'll share an update as we learn more.

  2. identified

    Identified. We've identified the cause of the elevated error rates and are working on a fix. Customers may still be unable to list, search, or assign custom roles; existing roles continue to be enforced. Most other features are operating normally, though some requests may fail...

  3. monitoring

    Monitoring. We've applied a fix and error rates have returned to normal, including custom role listing, search, and assignment. We're continuing to monitor while we complete recovery work.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Flag delivery errors in Streaming API minor 2026-08-26 19:45 UTC 15m

Affected: Server-side streaming API

Failure mode: A configuration change caused the failure. Root cause: A configuration change. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. monitoring

    Server-side streaming requests experienced elevated error rates between approximately 12:00 p.m. and 12:12 p.m. PDT, and some SDKs establishing new streaming connections may have been unable to connect. Polling request error rates remained below 1% throughout the incident. No...

  2. resolved

    This incident has been resolved. Between 12:00 and 12:12 PM PDT on August 26, server-side SDKs establishing new streaming connections experienced elevated error rates. Existing streaming connections were not affected, and polling requests continued to be served with error rates...

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Email delivery failure affecting sign-up verification and notification emails minor 2026-08-24 12:20 UTC 1h 15m

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. identified

    Emails sent by LaunchDarkly — including sign-up verification, password reset, teammate invitation, and workflow notification emails — are currently failing to deliver due to an authentication issue with an upstream email delivery provider. We have identified the cause and are...

  2. resolved

    Email delivery has been restored as of 2:32 PM UTC. Sign-up verification, password reset, teammate invitation, and notification emails are sending normally again. We are re-sending sign-up verification and password reset emails that failed to deliver during the incident window...

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Flag Updates via Polling API delayed minor 2026-08-17 10:36 UTC 5h 26m

Affected: Polling API

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We're experiencing a service degradation which can result in Flag updates via the Polling API to be delayed.

  2. monitoring

    We've identified the root cause, our CDN provider had an issue on their end which is fixed now. Monitoring for a while to make sure things stabilise.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Flag Updates delayed in US Region minor 2026-08-14 14:47 UTC 2h

Affected: Client-side streaming API

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

Names an upstream provider: AWS.

  1. investigating

    Flag Updates are currently delayed in the us-east-1 region. We are investigating the issue.

  2. monitoring

    We investigated elevated error rates reported for mobile SDK flag delivery in US East. We've confirmed that flag delivery itself was not impacted. No customer action is required and we are monitoring the situation.

  3. resolved

    The issue is being marked as resolved. We're seeing improved latencies and our systems have recovered.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Elevated errors on server-side SDK streaming connections minor 2026-08-07 19:29 UTC 46m

Affected: SDKs

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are investigating elevated HTTP 500 errors affecting some server-side SDK streaming connections in our US commercial environment. Affected applications may fail to establish or may intermittently lose their streaming connection to LaunchDarkly.

  2. investigating

    We released several mitigations and we're noticing that error rates are dropping. We'll continue to monitor the situation.

  3. investigating

    We are continuing to investigate this issue.

  4. resolved

    SDKs restored to operational

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Investigating - Known Impact minor 2026-07-31 17:44 UTC 5h 10m

Affected: OpenTelemetry (Logs, Traces, Metrics)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    All customers are experiencing missing Observability Traces starting July 30th at 5:16pm PT. We are investigating and will provide updates as they become available. Trace data is not lost and we are working to recover it.

  2. identified

    Customers are experiencing missing Observability Traces ingested from July 30th 5:16pm until July 31st 10:59am PT. Observability Logs / Metrics are unaffected. We have identified the issue and are continuing our work to recover the missing Traces data.

  3. monitoring

    The issue with Observability Traces has been identified and a fix has been implemented. We have recovered most trace data that was missing from July 30th 5:16pm to July 31st 10:59am PT. We will resolve the incident once we fully complete data recovery (expected to complete by...

  4. resolved

    The issue with Observability Traces has been resolved. Missing trace data has been recovered.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Delay in Session Replay and Error ingest minor 2026-07-28 19:24 UTC 41m

Affected: Observability Data Ingest (Sessions, Errors)

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. identified

    Customers are experiencing delayed session replay and error ingest as of 11:03am PT. We have identified the issue and are continuing our work to resolve it. Data loss is not expected.

  2. monitoring

    The issue with session replay and error ingest has been identified and a fix has been implemented. We expect to catch up on all backlogged data ingest in ~15 minutes. No data has been lost.

  3. resolved

    The issue with session replay and error ingest has been resolved. We've caught up on all backlogged data as of 1:01pm PT.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Elevated API Latency and Errors (11:32–11:48 PT) minor 2026-07-26 18:32 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    Between 11:32 and 11:48 PT, customers experienced increased latency and elevated error rates on API endpoints. Latency and error rates have returned to normal, and the incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Web application unavailable and flag delivery evaluations have elevated failure rate critical 2026-07-10 17:10 UTC 1h 9m

Affected: Emails and notifications, Feature workflows, Audit log, Experiment management, Past experiment iterations, Authentication, Context processing, Rollout management, Config management, Frontend, Flag targeting, Data Export, Integrations and webhooks, Metrics, Rollout results processing, Query API, Graphs, Flag usage metrics, Experiment results processing, Expiring Contexts Targets, Web app (app.launchdarkly.com), Segment management, Rollout results analysis, Observability Data Ingest (Sessions, Errors), Playgrounds and offline evaluations, Experiment results analysis, Progressive rollouts, OpenTelemetry (Logs, Traces, Metrics), AI insights, Release pipelines, Warehouse native experimentation, Account management

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    The LaunchDarkly web application (app.launchdarkly.com) was unavailable and is actively recovering at the moment. The Flag Delivery network was also impacted, causing an elevated failure rate with retrieving flag values. Customers using client-side or server-side SDKs should...

  2. identified

    We have identified the root cause and are implementing a fix.

  3. identified

    The web application availability has recovered. Flag delivery and event ingestion continue to be impacted and are actively recovering. Our engineering team continues to work on remediation.

  4. monitoring

    Production service impact has been restored. However, customers might need to restart their applications to fully reconnect to LaunchDarkly's services. Our engineering team is working on guidance that can be provided to customers.

  5. resolved

    All service availability has been fully restored. Customers using server-side SDKs might need to restart their applications to re-enable the SDKs' connection to LaunchDarkly. Customers using the Relay Proxy may also need to restart their Relay Proxy; in this case, the Relay...

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Launchdarkly UI is down and flag evaluation errors are occuring none 2026-07-10 16:16 UTC 1h 31m

Affected: Emails and notifications, Feature workflows, Audit log, Experiment management, Past experiment iterations, Authentication, Context processing, Rollout management, Config management, Frontend, Flag targeting, Data Export, Integrations and webhooks, Metrics, Rollout results processing, Query API, Graphs, Flag usage metrics, Experiment results processing, Expiring Contexts Targets, Web app (app.launchdarkly.com), Segment management, Rollout results analysis, Observability Data Ingest (Sessions, Errors), Playgrounds and offline evaluations, Experiment results analysis, Progressive rollouts, OpenTelemetry (Logs, Traces, Metrics), AI insights, Release pipelines, Warehouse native experimentation

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating this issue

  2. investigating

    We are continuing to investigate this issue.

  3. identified

    The issue has been identified and a fix has been implemented

  4. identified

    We are continuing to work on a fix for this issue.

  5. identified

    We are continuing to work on a fix for this issue.

  6. resolved

    LaunchDarkly UI has recovered. We will continue to monitor Flag Delivery and event ingest here: https://status.launchdarkly.com/incidents/chywwz01ptb0.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

LaunchDarkly is operational but customer action may be required minor 2026-07-10 16:00 UTC 19d 2h

Affected: SDKs

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    We are investigating continued impact to customers' mobile and server SDK caused by the previous incident (https://status.launchdarkly.com/incidents/chywwz01ptb0). If customers are receiving SDK or Relay Proxy 401s please re-establish connections.

  2. monitoring

    Our Flag Delivery services have recovered and we're observing an increase in customer traffic successfully reestablish connections to our streaming services. Customers who continue to encounter 401 connection errors in their SDKs or Relay Proxy instances are advised to restart...

  3. monitoring

    Customers continue to successfully reestablish connections to our streaming services. We recommend reviewing your application logs for the incident window. Affected SDKs emit messages—varying by language—that contain any of the following: "giving up permanently," "Invalid SDK...

  4. monitoring

    We are continuing to monitor for any further issues, see our previous update for recovery steps.

  5. monitoring

    All LaunchDarkly services are operational, though some customers need to take action to restore their connections to our Flag Delivery Network. Customers continue to successfully reestablish connections by completing the action guidance below and we continue to support customers...

  6. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Frequentist experiments cannot be saved or started minor 2026-07-08 18:03 UTC 1h 38m

Affected: Experiment management

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We are currently investigating an issue where experiments using frequentist analysis cannot be saved or started.

  2. identified

    We have identified the issue and are working towards releasing a fix.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Delays in Experimentation and Guarded Rollout results none 2026-07-07 15:10 UTC 0m

Affected: Data Export, Rollout results processing, Experiment results processing, Rollout results analysis, Experiment results analysis, Warehouse native experimentation

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    Event ingestion is operating normally. Experimentation results, Guarded Rollouts, and in-product data charts were delayed ~5 min between 7:13–7:53 AM PT. No data was lost. We apologize for any inconvenience.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

High volume of error alerts related to flag delivery network. major 2026-07-06 20:30 UTC 51m

Affected: Server-side streaming API, Authentication, Web app (app.launchdarkly.com)

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    At 13:21 Pacific Time, we experienced a high volume of error alerts affecting users' ability to interact with the LaunchDarkly application including logging in and UI / API responsiveness. We quickly identified the root cause relating to flag delivery. We are expecting errors...

  2. investigating

    We are continuing to investigate this issue.

  3. monitoring

    We have rolled out a fix and error rates are returning to normal

  4. resolved

    All error rates have normalized.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Verification emails not being sent minor 2026-07-06 14:33 UTC 1h 19m

Affected: Emails and notifications

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    Some customers are not receiving account verification emails. Our team is actively working to mitigate this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Elevated error rates on event data ingestion endpoints minor 2026-07-03 14:29 UTC 1h 37m

Affected: Metrics, Flag usage metrics, Experiment results processing, Rollout results analysis, AI insights

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We are investigating elevated error rates on our event data ingestion endpoints affecting production customers, between approximately 7:00 AM PDT and 7:15 AM PDT. During this window, a portion of feature flag, experimentation, and AI/agent event data may have been rejected or...

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

LaunchDarkly.com and LaunchDarkly.com/docs unavailable for some minor 2026-06-17 19:43 UTC 5h 47m

Affected: Docs (launchdarkly.com/docs), Website (launchdarkly.com)

  1. identified

    LaunchDarkly web application and flag delivery unaffected, but documentation and LaunchDarkly.com are unavailable for some users. A fix is on the way.

  2. monitoring

    A fix has been implemented and monitoring the results.

  3. monitoring

    Incident seems to be resolved for the majority of users, however, we are continuing to see some issues for in the San Jose and Los Angeles region. We're working to remediate for these regions.

  4. monitoring

    We've identified the source of the problem for areas that were still seeing issues with the LaunchDarkly.com and docs and have a solution in place. We are now monitoring to ensure everything is resolved.

  5. resolved

    We're now seeing restored access in the affected regions.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Observability OpenTelemetry Ingest Delay minor 2026-06-15 17:02 UTC 36m

Affected: OpenTelemetry (Logs, Traces, Metrics)

  1. identified

    Some customers are experiencing delayed Observability data ingest for OpenTelemetry data. We have identified the issue and are continuing our work to resolve it. Observability signals (errors / logs / traces / OTel metrics) are currently delayed by ~6 minutes on average. Data...

  2. monitoring

    The issue with Observability data ingest for OpenTelemetry data has been identified and a fix has been implemented. We are continuing to monitor the performance of impacted services. We will continue to update this page until it is resolved. Observability signals (errors / logs...

  3. resolved

    The issue with Observability data ingest for OpenTelemetry data has been resolved. Impacted services have returned to normal operation.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Elevated errors affecting LaunchDarkly application requests major 2026-06-12 04:23 UTC 35m

Affected: Experiment management, Authentication, Flag targeting, Web app (app.launchdarkly.com), Progressive rollouts

  1. monitoring

    We identified a brief period of elevated errors affecting some LaunchDarkly application requests between 7:30-7:37pm PT. The issue has recovered, and we are continuing to monitor.

  2. resolved

    Monitoring has confirmed no further impact outside of the initially reported 7:30-7:37pm PT timeframe

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Delays in event ingestion minor 2026-06-08 20:46 UTC 4d 17h

Affected: Data Export, Metrics, Rollout results processing, Flag usage metrics, Experiment results processing, Rollout results analysis, Experiment results analysis, AI insights, Warehouse native experimentation

  1. identified

    We are currently experiencing delays in event ingestion impacting multiple product areas starting at 12:40pm PT. We have identified the issue and are working on a fix. No data has been lost.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. monitoring

    We are monitoring the status of our services.

  4. monitoring

    We are continuing to monitor for any further issues.

  5. monitoring

    We have made partial progress. Some features may show data gaps while we complete recovery. We are continuing to monitor.

  6. monitoring

    We have made partial progress. Some features may show data gaps while we complete recovery. We are continuing to monitor.

  7. monitoring

    We have made partial progress. We have identified a brief period of event data loss, and some event-based features may show incomplete data while we continue recovery. We are continuing to monitor.

  8. monitoring

    We are continuing to monitor for any further issues.

  9. monitoring

    We have made partial progress. We have identified a brief period of event data loss, and some event-based features may show incomplete data while we continue recovery. We are continuing to monitor.

  10. monitoring

    We have made partial progress. We have identified a brief period of event data loss, and some event-based features may show incomplete data while we continue recovery. We are continuing to monitor.

  11. monitoring

    We have made partial progress. We identified that a small percentage of event data was lost during two windows: June 9, 11:41 - 11:59 UTC and June 10, 23:55 UTC - June 11, 00:21 UTC. Some event-based features may show incomplete data while backfills and recovery continue. We are...

  12. monitoring

    We have made major progress. We identified that a small percentage of event data was lost during two windows: June 9, 11:41 - 11:59 UTC and June 10, 23:55 UTC - June 11, 00:21 UTC. Some event-based features may show incomplete data while backfills and recovery continue. We are...

  13. monitoring

    We have made major progress. We identified that a small percentage of event data was lost during two windows: June 9, 11:41 - 11:59 UTC and June 10, 23:55 UTC - June 11, 00:21 UTC. Some event-based features may show incomplete data while backfills and recovery continue. We are...

  14. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Flag dashboard is failing to load major 2026-06-03 19:31 UTC 55m

Affected: Flag targeting

  1. investigating

    Currently investigating an issue causing the flag dashboard to fail to load.

  2. identified

    The issue has been identified and a fix is in progress.

  3. monitoring

    A fix has been implemented and were monitoring the results

  4. resolved

    The incident has been resolved and the flag dashboard is successfully loading.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Issue with Slack notifications for Segment approvals none 2026-05-22 18:40 UTC 1h 2m

Affected: Emails and notifications

  1. investigating

    We are experiencing issues with sending Slack notifications for segment approvals. Email and in-app notifications still work as expected. We are working on restoring this functionality as soon as possible.

  2. monitoring

    A fix has been implemented and we are monitoring notifications.

  3. resolved

    We have confirmed Slack notifications are now coming through for segment approvals again.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Event Ingestion Delays major 2026-05-19 14:49 UTC 5m

Affected: Rollout results processing, Experiment results processing

  1. identified

    We are currently experiencing delays in event ingestion, which is impacting Experimentation results and Guarded Rollouts. No data has been lost — all results and events are intact and will be fully accessible once a fix has been deployed. We have identified the root cause and a...

  2. resolved

    This incident has been resolved. Event ingestion is operating normally and all Experimentation results and Guarded Rollouts are fully restored. No data was lost. We apologize for any inconvenience caused. Results were delayed from 6:58am PDT to 7:52am PDT

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Delayed processing of Session Replay and Error data minor 2026-05-16 00:03 UTC 1h 10m

Affected: Observability Data Ingest (Sessions, Errors)

  1. investigating

    We are currently experiencing a delay in processing Session Replay and Error event data. Incoming data is being queued and will be processed — no data has been lost. Customers may observe a temporary lag in session and error data appearing in the LaunchDarkly UI.

  2. identified

    We have identified the issue and a fix is in progress. The backlog is actively decreasing. No data has been lost — all queued events will be processed.

  3. resolved

    All queued events have been processed and data ingestion is operating normally. No data was lost during this incident.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Elevated Streaming Errors in APAC region minor 2026-05-06 03:58 UTC 28m

Affected: Server-side streaming API

  1. investigating

    We are investigating elevated error rates for streaming initialization in the APAC region. Some customers using streaming server-side SDKs may have experienced longer than normal initialization times or timeouts when connecting to LaunchDarkly.

  2. identified

    We're identified an infrastructure issue causing elevated error rates and are working on a fix.

  3. resolved

    We've implemented a fix and have mitigated impact as of 9:25pm PT. Streaming SDKs should be able to connect successfully at this time.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Experiment and multi-armed bandit results delayed minor 2026-05-04 19:47 UTC 38m

Affected: Experiment results processing

  1. investigating

    We are currently investigating delays in experiment and multi-armed bandit results. Data is currently delayed by 1-2 hours. No data loss is expected.

  2. identified

    We have identified the issue and are continuing our work to resolve it.

  3. monitoring

    We have implemented a fix and are catching up on backlogged data. We estimate that we will be fully caught up in about 1 hour.

  4. resolved

    All experiment and multi-armed bandit result data is caught up. No data was lost.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Elevated Streaming Errors in Europe minor 2026-05-04 10:14 UTC 6h 8m

Affected: Server-side streaming API

  1. investigating

    We are investigating elevated error rates for streaming initialization in the Europe region. Some customers using streaming server-side SDKs may have experienced longer than normal initialization times or timeouts when connecting to LaunchDarkly.

  2. identified

    We're identified an infrastructure issue causing elevated error rates and are working on a fix.

  3. identified

    We're continuing to address the root cause of the elevated error rate. Server SDKs may require additional time to initialize while requests are retried.

  4. monitoring

    We've implemented a fix and have mitigated impact as of 8:35am PT. Streaming SDKs should be able to connect successfully at this time.

  5. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Delay in Experimentation Results and Experimentation Warehouse Data Export minor 2026-05-02 12:55 UTC 6h 21m

Affected: Experiment results processing, Warehouse native experimentation

  1. investigating

    We are investigating an issue causing delayed experimentation results processing and delayed experimentation data warehouse export.

  2. identified

    We've identified the root cause of the experimentation results processing and data export delays and are working on implementing a fix.

  3. monitoring

    We have implemented a fix and are catching up on backlogged experimentation results and data export. We estimate that we will be fully caught up in about 8 hours.

  4. resolved

    Experimentation results processing and data warehouse export was caught up as of 12:28 pm PT.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Elevated Server SDK Initialization Errors in APAC region none 2026-05-01 02:52 UTC 0m
  1. resolved

    We've identified elevated error rates with server-side streaming initialization requests in the APAC region between 19:52 and 19:56 PT. Some customers may have experienced initialization timeouts despite SDK retries.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Streaming Data Export Delay minor 2026-04-30 11:14 UTC 44m

Affected: Data Export

  1. investigating

    We are investigating a delay with streaming data export delivery. No data is lost, but customers using streaming data export may notice a multi-minute lag in receiving data.

  2. monitoring

    We've identified latency in Pub/Sub export that were causing streaming data export delays that has since resolved. We're catching up on the export backlog now.

  3. resolved

    We've caught up on the streaming data export backlog.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Errors on streaming SDK initialization none 2026-04-29 23:45 UTC 0m
  1. resolved

    We've identified an infrastructure issue that caused some 503 responses in feature flagging streaming client initialization on the US LaunchDarkly instance between 16:45 and 17:05 PT. SDKs should automatically retry initialization in most cases.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Issue with Experiment Results in case of Flag Variation edits minor 2026-04-29 20:19 UTC 27h 50m

Affected: Experiment results processing, Experiment results analysis

  1. investigating

    We are aware of an issue affecting some customers that may result in sample ratio mismatches (SRMs) or empty experiment results if flag variations are edited between experiment iterations.

  2. identified

    We've identified the issue and are implementing a fix for this behavior.

  3. monitoring

    We've released a fix to prevent this issue in new experiments and iterations. We're working to resolve this issue for experiment data recently processed.

  4. resolved

    We have validated a fix to resolve all remaining experiments with inaccurate sample ratio mismatches (SRMs) or empty experiment results. The vast majority of experiments and experimentation customers were not impacted.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Issues with Observability Alert Notification minor 2026-04-28 18:34 UTC 51m

Affected: Emails and notifications

  1. investigating

    We are currently investigating an issue prevent Observability alert notifications from being delivered.

  2. identified

    We've identified the root cause delaying Observability alert notifications and are deploying a fix. All other notification types are operational.

  3. monitoring

    A fix has been deployed for Observability alerting and we are working to redeliver delayed notifications.

  4. resolved

    Observability alerts are functioning and delayed alerts have been redelivered.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Delayed Metrics ingest in EU minor 2026-04-27 15:39 UTC 1h 58m

Affected: Metrics

  1. investigating

    We are investigating an issue causing under-reporting of customer metrics in the EU region.

  2. identified

    We've identified that metrics ingest was delayed between 11:11 - 11:27am ET. No metric data has been lost. We're working on catching up on the delayed data.

  3. monitoring

    We're catching up on backlogged metric data in EU and are monitoring progress. No metric data has been lost.

  4. resolved

    We've fully caught up on the metrics data backlog.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Issue with Warehouse Data Export minor 2026-04-23 19:00 UTC 0m
  1. resolved

    We've addressed an issue that prevented warehouse data export from 12pm to 6pm PT on April 23. All missing data has been retroactively pushed to customer warehouses.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Docs site is down critical 2026-04-20 22:04 UTC 23m

Affected: Docs (launchdarkly.com/docs)

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We have linked this issue with an outage on our doc provider's side.

  3. identified

    The issue has been identified and a fix is being implemented.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Observability Alerts are not Delivering Slack Notifications minor 2026-04-20 21:27 UTC 2h 17m

Affected: Emails and notifications

  1. investigating

    We are currently investigating an issue where observability alerts are not delivering for Slack notifications to all channels. DM alerts are still functional.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. resolved

    The issue has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Degraded connectivity for server-side SDKs in EU region none 2026-04-10 04:30 UTC 0m
  1. resolved

    Between approximately 9:37 PM and 9:46 PM PT on April 9, 2026, some customers using server-side SDKs in the EU region may have experienced longer than normal initialization times or timeouts when connecting to LaunchDarkly. The issue resolved. No action is required from...

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Delayed processing of Session Replay and Error data minor 2026-04-06 17:58 UTC 1h 3m

Affected: Observability Data Ingest (Sessions, Errors)

  1. identified

    We are currently experiencing a delay in processing Session Replay and Error event data. Incoming data is being queued and will be processed — no data has been lost. Customers may observe a temporary lag in session and error data appearing in the LaunchDarkly UI. We have...

  2. identified

    We have identified the cause of the delayed Session Replay and Error event processing and a fix is in progress. The backlog is actively decreasing. No data has been lost — all queued events will be processed.

  3. monitoring

    The delayed processing of Session Replay and Error event data has been resolved. All queued events have been processed and data ingestion is operating normally. No data was lost during this incident. Thank you for your patience.

  4. resolved

    The delayed processing of Session Replay and Error event data has been resolved. All queued events have been processed and data ingestion is operating normally. No data was lost during this incident. Thank you for your patience.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Server-side streaming rejected new connections across all commercial regions major 2026-03-19 16:58 UTC 0m

Names an upstream provider: AWS.

  1. resolved

    Server-side streaming began rejecting new connections across all commercial regions, causing 500/503 errors for customers attempting to establish new SDK streaming connections for a brief period of time. Detailed timelines of the incident: - us-east-1 : 7:53 AM PST to 8:24 AM...

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Experiment Data Missing for Some Experiment Iterations minor 2026-03-18 02:07 UTC 46h 22m

Affected: Past experiment iterations

  1. investigating

    We are aware of an issue affecting experiment reporting data for a subset of accounts. Affected users may see incomplete data for some experiment iterations in the UI.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. identified

    We have implemented a mitigation that restores data availability for all current experiment iterations. Affected accounts should now see up-to-date reporting and exposure data in the UI. Our team continues to work on restoring data for previously affected experiment iterations....

  4. identified

    Our team continues to work on restoring data for previously affected experiment iterations. We will provide a further update once full historical data recovery is complete.

  5. identified

    Our team continues to work on restoring data for previously affected experiment iterations. Complete data restoration expected by tomorrow.

  6. resolved

    Our team completed the data restoration for previously affected experiment iterations. Complete data is now available for all experiment iterations in the UI.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Event processing delays minor 2026-03-10 22:59 UTC 5h 8m

Affected: Experiment results processing, Warehouse native experimentation

  1. investigating

    Event processing is currently delayed for and will show stale data for several product areas, including: - Autogenerated metric creation - Data Export - Experimentation No data has been lost.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. monitoring

    We are continuing to monitor for any further issues.

  4. resolved

    The issue with Event processing has been resolved. Impacted services have returned to normal operation. Flag Delivery was not impacted. There was no data loss experienced.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Observability Usage Reporting none 2026-03-03 20:40 UTC 4h 33m
  1. investigating

    We're investigating reports of inaccurate usage reporting for some Observability products.

  2. identified

    We've identified the root cause affecting the Observability "Errors" usage for some customers and are working to correct it.

  3. resolved

    We've corrected the issues affecting the Observability "Errors" usage reporting for February and are finalizing reporting corrections for March.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Investigating Issues with LaunchDarkly Application and Authentication major 2026-02-26 15:43 UTC 1h 23m

Affected: Authentication, Web app (app.launchdarkly.com)

  1. investigating

    Some customers are experiencing issues with accessing the web app and authentication. We are investigating and will provide updates as they become available.

  2. identified

    Some customers are experiencing issues with accessing the web app and authentication. Some customers may see a low number of errors with flag evaluation, as well, but generally our Flag Delivery Network is functional. We have identified the issue and are continuing our work to...

  3. monitoring

    The issue with our application and authentication has been identified and a fix has been implemented. We are continuing to monitor the performance of impacted services. We will continue to update this page until it is resolved.

  4. monitoring

    The issue with our application and authentication has been resolved. Performance has remained stable following mitigation.

  5. resolved

    The issue with our application and authentication has been resolved. Performance has remained stable following mitigation.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Degraded Observability Ingest none 2026-02-20 22:02 UTC 1h 1m

Affected: OpenTelemetry (Logs, Traces, Metrics)

  1. investigating

    Beginning around 1:25 PM PST, we are investigating degraded ingest performance. Some customers may experience delays or gaps in observability data. Updates to follow.

  2. identified

    We have identified the cause of the degraded ingest performance and are applying mitigation. We are seeing signs of stabilization and continuing to monitor recovery.

  3. monitoring

    Mitigation has been applied and ingest performance has stabilized. We are monitoring to ensure continued stability.

  4. resolved

    Ingest performance has remained stable following mitigation. We are no longer observing impact.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Observability Data Delay minor 2026-02-19 15:39 UTC 30m

Affected: Observability Data Ingest (Sessions, Errors)

  1. investigating

    Sessions and errors may be delayed by up to 1 hours. We are investigating the root cause. No data is lost.

  2. identified

    We've identified the root cause and have deployed a fix. We're catching up on the session/error data backlog and should be caught up in ~15 minutes. No data has been lost.

  3. resolved

    We've caught up on the session/error data backlog.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Data attribution issues with Experimentation major 2026-02-12 23:30 UTC 4h 9m

Affected: Experiment results analysis

  1. investigating

    We are investigating an issue where certain experiment iterations are receiving incorrectly attributed data.

  2. identified

    The team has identified the root cause and is working on a fix.

  3. identified

    We have fixed the data attribution issues where certain experiment iterations are receiving incorrectly attributed data for any new experiments that are created. We are fixing the data attribution error for active experiments.

  4. resolved

    We have fixed the data attribution issues where running experiment iterations were receiving incorrectly attributed data. This incident is now resolved and results for active experiments are now accurate.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Observability – Degraded OTel Telemetry Processing minor 2026-02-11 13:03 UTC 14h 50m
  1. resolved

    This incident has been resolved. Telemetry data was dropped between 5:03 PM and 7:30 PM PT. All systems are now operating normally.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Degraded Observability for Customers Using AWS CloudWatch Metric Streams or Firehose Log Export minor 2026-02-10 07:30 UTC 1h 31m

Names an upstream provider: AWS.

  1. resolved

    This issue has been resolved. Observability ingestion from AWS CloudWatch Metric Streams and CloudWatch Firehose log export has returned to normal. Data sent during the incident window may not have been ingested, and customers may see gaps in metrics or logs for that period.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Increased error rate in our UI and API endpoints minor 2026-02-06 11:55 UTC 49m
  1. resolved

    Customers are seeing expected behavior when accessing the LaunchDarkly UI and API.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Data ingestion delays minor 2026-01-31 10:02 UTC 2h 18m
  1. resolved

    This incident has been resolved and all data processing pipelines are fully caught up. No data was lost.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Elevated error rate when configuring Okta SCIM minor 2026-01-26 17:54 UTC 4h 19m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Unable to edit JSON flag variations minor 2026-01-12 17:48 UTC 1h 56m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Guarded releases event ingestion delays minor 2026-01-08 18:46 UTC 3h 14m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Delay in Observability product data ingest minor 2025-12-17 18:33 UTC 2h 18m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Investigating - Increase in SDK errors minor 2025-12-15 14:14 UTC 2h 24m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Event Processing Delays - Experiment Results Utilizing Attribute Filtering affected minor 2025-12-04 21:16 UTC 6h 31m
  1. resolved

    We have recovered from delays in experimentation results that are sliced by attributes. No data has been lost.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Delays in publishing data export events minor 2025-12-03 22:52 UTC 14h 13m
  1. resolved

    All of the delayed data has been processed and this incident is resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Elevated error rates in apac region for server side sdks minor 2025-12-03 16:00 UTC 0m
  1. resolved

    Elevated error rates in apac region for server side sdks attempting to make new connections to the streaming service from 8:05 AM PT to 8:11 AM PT. The issue is now resolved

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Intermittent issues accessing flag details minor 2025-11-26 20:13 UTC 42m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Delayed Event Processing minor 2025-11-24 07:14 UTC 3h 31m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Investigating elevated latency minor 2025-11-13 21:49 UTC 2h 47m
  1. resolved

    The issue with the AI Configs list page has been resolved. Impacted services have returned to normal operation.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Elevated error rates for a small number of customers minor 2025-11-12 16:00 UTC 0m

Names an upstream provider: AWS.

  1. resolved

    Between 7:37am and 8:19am PT, a small number of customers in the us-east-1 region encountered elevated error rates with Polling SDK and API requests. This was caused by a minor issue affecting a CDN POP, which has since been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Customers unable to edit custom rules on flags minor 2025-11-05 16:42 UTC 1h 20m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

AI Configs monitoring page tab failing to load minor 2025-11-03 17:11 UTC 1h 11m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Delayed flag updates for small number of customers minor 2025-11-01 16:05 UTC 0m
  1. resolved

    A limited number of customers (primarily in EU regions) with Polling SDK connections experienced elevated latency and errors rates between 9:05am and 9:58am PT, caused by a service incident in our CDN provider.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Live Events not loading none 2025-10-28 17:04 UTC 49m
  1. resolved

    We've resolved an issue causing Live Events to not load.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Experiment results and metrics unavailable major 2025-10-28 02:17 UTC 33m
  1. resolved

    We've resolved an issue causing Experiment results to fail to load.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Elevated latencies and delays major 2025-10-20 07:25 UTC 26h 35m
  1. resolved

    This incident has been resolved. One of our mitigation steps involved adding new IPs for stream.launchdarkly.com to our public IP list. Some customers may need to update IP allowlists in their firewalls or proxy servers in order for their services to continue establishing...

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Delays in event data minor 2025-10-10 18:09 UTC 47m
  1. resolved

    The issue with delays in event data has been resolved. Event data is up to date and impacted services have returned to normal operation

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Delayed flag updates for small number of customers none 2025-10-07 22:40 UTC 10m
  1. resolved

    The issue has been resolved. Flag updates have returned to normal operation.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Errors generating new client libraries minor 2025-10-03 18:40 UTC 1h 23m
  1. resolved

    Users are now able to generate new client libraries.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Delay in event processing major 2025-10-01 15:12 UTC 34m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Self-serve legacy customers are unable to check out or modify plan minor 2025-09-30 17:00 UTC 2h 53m
  1. resolved

    The issue with legacy self-serve check out has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Increased error rate on flag status API minor 2025-09-22 18:30 UTC 0m
  1. resolved

    From 11:38 am PT - 11:46 am PT we experienced an elevated error rate on the flag evaluation and flag status APIs, used by flag list, flag targeting, and feature monitoring endpoints.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Goals Endpoint Initialization Failures Impacting Experiments minor 2025-09-19 18:46 UTC 32m
  1. resolved

    The issue with the Goals endpoint has been resolved. We will continue monitoring to ensure normal operation.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Customers are unable to edit flag JSON minor 2025-09-19 16:13 UTC 36m
  1. resolved

    The issue where the JSON failed to load when clicking “Edit JSON” has been fixed. Functionality is now fully restored.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Customers on Foundation plans are unable to invite new members minor 2025-09-19 10:50 UTC 4h 14m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Trial Customers Blocked from Foundational Plan Upgrade minor 2025-09-17 18:20 UTC 1h 34m
  1. resolved

    The issue preventing trial customers from upgrading to the Foundational plan has been resolved. All functionality is now operating as expected.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Delayed flag updates for small number of customers none 2025-09-16 23:30 UTC 0m
  1. resolved

    A small number of customers experienced delayed flag updates made between 16:22 and 16:49 PT. The issue has been resolved, and all services are now operating normally.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Guarded releases and Experiments are experiencing elevated errors critical 2025-09-09 12:22 UTC 2h 31m
  1. resolved

    We have turned on Views for Early Access users and confirmed there are no issues with Guarded Releases or Experiments. This issue is fully resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Elevated TLS negotiation error rate for server side SDKs in streaming mode minor 2025-08-28 17:00 UTC 0m
  1. resolved

    Between 10:12 AM and 10:52 AM PT, a small subset of customers using LaunchDarkly server-side SDKs in streaming mode on older TLS versions may have experienced TLS negotiation errors when initializing SDKs. The issue has been fully resolved, and all services are now operating...

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

CORS errors for a small subset of customers minor 2025-08-27 04:00 UTC 0m
  1. resolved

    A small number of customers using the LaunchDarkly JavaScript client side SDK with use cases that involved a single browser session requesting the same LaunchDarkly environment from two or more domains in certain situations experienced CORS errors when initializing the SDK from...

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Onboarding/Quickstart Not Visible minor 2025-08-25 19:06 UTC 3h 5m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Flag Evaluation Latency minor 2025-08-21 18:51 UTC 4h 14m
  1. resolved

    We have addressed the source of the latency on flag evaluations and all affected endpoints.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

EU West region customers may experience failures in initial streaming requests minor 2025-08-13 13:09 UTC 8m
  1. resolved

    The streaming failures in EU West region have been resolved. Impacted services have returned to normal operation

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Elevated TLS negotiation error rate for SDKs in streaming mode minor 2025-08-11 18:25 UTC 1h 26m
  1. resolved

    The issue with TLS handshake errors from SDKs to our streaming service has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Elevated error rates in SDK streaming connections none 2025-08-08 20:23 UTC 0m
  1. resolved

    From 8:23 PM UTC until 8:37 PM UTC we observed elevated error rates for streaming connections in SDKs across all regions. These errors self-resolved as clients successfully retried, and there is no ongoing impact.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Account Usage Charts for Server Side SDKs Degraded minor 2025-08-06 17:46 UTC 5h 57m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Observability [EAP] Logs and Traces Ingest Failures none 2025-07-30 20:18 UTC 0m
  1. resolved

    Between 18:42-19:52 UTC (11:42-12:52 PDT), Logs and Traces were not ingested due to an issue in the hosted OpenTelemetry collector. Logs and Traces sent during this time will not appear in the Observability product. We apologize for the inconvenience and have taken measures to...

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Session Data Not Loading in App none 2025-07-24 19:15 UTC 0m
  1. resolved

    During the period from 12:15PM PT to 2:42PM PT, customers monitoring user sessions via the SDK may have experienced issues loading data. At 2:42PM PT, a fix was implemented to address this issue.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Blank Pages in the Web App none 2025-07-23 19:34 UTC 0m
  1. resolved

    A guarded rollout serving less than 1% of LaunchDarkly users rendered blank pages in the web application between 12:34pm PT and 12:59pm PT.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Event Processing Delays minor 2025-07-23 15:55 UTC 10m
  1. resolved

    The intermittent delays have been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Elevated error rates in usage and flag endpoints minor 2025-07-22 13:44 UTC 1h 26m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Elevated Error Rates in Event Ingestion major 2025-07-21 19:14 UTC 1h 3m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Observability [EAP] Pages Outage minor 2025-07-16 19:51 UTC 21m
  1. resolved

    From 10:49:39 AM PDT to 1:11 PM PDT, observability pages were not loading correctly. This incident has been resolved, and there was no loss of customer observability data.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Partial Event Processing Interruption minor 2025-07-10 08:30 UTC 0m
  1. resolved

    Between 1:20 AM and 1:40 AM PT on July 10, 2025, we experienced an issue that affected the processing of some analytical events. These events power several features, including flag evaluation graphs, experimentation results, and data exports. Flag evaluation functionality...

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Docker Image for Relay Proxy (latest) incorrectly pointing to the v9 alpha release. none 2025-07-01 04:02 UTC 11h 59m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

CUPED-Adjusted Iterations Delayed minor 2025-06-13 16:43 UTC 2h 50m
  1. resolved

    All missing data has been successfully backfilled.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Delays for Customers Using the Cloudflare Edge SDK minor 2025-06-12 18:47 UTC 3h 5m

Names an upstream provider: Cloudflare.

  1. resolved

    Our partner has confirmed full restoration of their platform. We began observing full recovery starting at 2:07PM PT.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Errors in Scheduled Flag Changes minor 2025-06-09 22:33 UTC 1h 19m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Intermittent `unknown feature key` issues none 2025-05-29 20:53 UTC 42m
  1. resolved

    The issue with intermittent issues with accessing flags has been resolved. Impacted services have returned to normal operation.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Stale warehouse data export data to be backfilled none 2025-05-29 15:47 UTC 5h 45m
  1. resolved

    The issue with stale warehouse data export data has been resolved. Impacted services have returned to normal operation.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Browser SDKs are unable to connect to LaunchDarkly critical 2025-05-27 13:54 UTC 2h 50m
  1. resolved

    Between 1:08 PM UTC (6:08 AM PT) and 4:25 PM UTC (9:25 AM PT) on Tuesday, May 27, 2025, customers may have experienced issues with their browser SDKs connecting to the Flag Delivery Network's polling services. This time window represents the outer bounds of potential impact;...

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Missing data for Snowflake data export minor 2025-05-20 18:08 UTC 8h 3m
  1. resolved

    Backfill for Snowflake data export has been completed. All data should now be available.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Users with SDK key custom role restrictions unable to view environments in web application none 2025-05-20 00:30 UTC 0m
  1. resolved

    Between 12:15am UTC and 9:25am UTC on May 20, users with custom roles that restricted "ViewEnvironmentSdkKey" access were unable to view restricted environments in the web application. Other roles were not impacted. As of 9:25am UTC this incident was resolved and all permissions...

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Data Export Data Transfer Delayed critical 2025-05-16 14:35 UTC 1h 15m
  1. resolved

    The issue with Data Export transfers has been resolved. All data transfer is up to date and the service has returned to normal operation.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Flag list unavailable for some customers none 2025-05-15 19:15 UTC 1h 9m
  1. resolved

    The issue with loading flags in the LaunchDarkly UI has been resolved. Impacted services have returned to normal operation.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Docs Unavaiable major 2025-05-14 12:55 UTC 2h 3m
  1. resolved

    The issue with with the docs site has been resolved. Impacted services have returned to normal operation.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Experiment Editing Unavailable minor 2025-05-12 21:32 UTC 35m
  1. resolved

    The issue with editing experiments has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Guarded rollouts and progressive rollouts are experiencing elevated errors minor 2025-05-05 18:42 UTC 51m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Data Export is failing to export data to customers' warehouses minor 2025-05-05 18:36 UTC 3d
  1. resolved

    Errors due to rate limiting have been resolved, and backfilling of data to customers' warehouses has been completed. Snowflake Data Export is fully operational again.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Delayed flag insights and AI config usage charts minor 2025-04-30 16:35 UTC 2h 57m
  1. resolved

    The issue with delayed flag insights charts has been resolved. Impacted services have returned to normal operation

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Elevated error rates for new streaming connections for server-side SDKs minor 2025-04-18 22:40 UTC 0m
  1. resolved

    Some customers experienced elevated error rates establishing new connections to LaunchDarkly streaming service from server side SDKs in streaming mode between 15:25 and 15:40 PT. The server side polling and client side SDKs were not impacted. The issue is resolved and service...

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

Delay in Flag Evaluation Data minor 2025-04-02 23:20 UTC 1h 49m
  1. resolved

    All delayed flag evaluation data has been caught up and fully processed.

Excerpts are shortened. Read the full incident on LaunchDarkly's status page.

AI Configs Experiencing Elevated Errors none 2025-04-01 12:58 UTC 2h 4m
  1. resolved

    No further issues have been observed or reported related to the incident.

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Docs Site Intermittently Unavailable minor 2025-03-31 21:45 UTC 22h
  1. resolved

    Our vendor has pushed an update to resolve the intermittent errors on the Docs site. No further issues have been observed.

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Member settings are inaccessible for some customers minor 2025-03-25 13:10 UTC 37m
  1. resolved

    This incident has been resolved.

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Streamer SDK clients in APSE1 region experiencing errors none 2025-03-22 12:24 UTC 20m
  1. resolved

    This incident has been resolved.

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Links on documentation site are broken minor 2025-03-20 20:36 UTC 21m
  1. resolved

    This incident has been resolved.

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Guarded Rollout issues minor 2025-03-14 16:40 UTC 1h 23m
  1. resolved

    This incident has been resolved.

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Guarded Rollout Issues minor 2025-03-13 22:56 UTC 2h 19m
  1. resolved

    The issue with Guarded Rollouts has been resolved. Impacted services have returned to normal operation

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Contexts Issues minor 2025-03-04 17:48 UTC 29m
  1. resolved

    This incident has been resolved.

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Customers are unable to create new Experiments holdouts minor 2025-02-27 17:39 UTC 10h 26m
  1. resolved

    This incident has been resolved.

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Investigating - Known Impact minor 2025-02-27 12:01 UTC 3h 13m
  1. resolved

    The issue with Email notifcations has been resolved. Impacted services have returned to normal operation

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Flag Insights data is delayed minor 2025-02-26 21:27 UTC 3h 58m
  1. resolved

    This incident has been resolved.

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Docs pages were partially unavailable for about 12 minutes minor 2025-02-25 16:30 UTC 0m
  1. resolved

    Between 8:29am - 8:41am PT, our docs pages were slow or unresponsive, due to an outage with an 3rd party. They have resolved the issue and our docs are available now.

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Investigating - Known Impact minor 2025-02-20 22:27 UTC 4h 56m
  1. resolved

    The issue with increased latency and error rates across APIs has been resolved. Impacted services have returned to normal operation.

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Flag update delays in EU none 2025-02-18 20:40 UTC 49m
  1. resolved

    The issue with customers using polling SDKs in the EU instance experiencing flag update delays up to 90 minutes has been resolved. Impacted services have returned to normal operation.

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Delayed historic results for running CUPED experiments minor 2025-02-03 18:58 UTC 5h 39m
  1. resolved

    The issue with delayed historic results for recently started CUPED experiments has been resolved. All data has been backfilled.

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A small number (less than 1%) of customers experiencing delayed flag updates in the US region. minor 2025-01-31 20:40 UTC 2h 13m
  1. resolved

    The issue with delayed flag updates for small number of customers has been resolved. Impacted services have returned to normal operation. The impact was limited to less than 1% of customers.

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LaunchDarkly's Docs site is showing 404 and search function stopped working intermittently minor 2025-01-29 09:56 UTC 2h 13m
  1. resolved

    This incident has been resolved.

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UI Bug - running experiment on the flag's default rule is not visible. minor 2025-01-28 19:16 UTC 29m
  1. resolved

    This incident has been resolved.

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Vercel integration functionality degraded minor 2025-01-22 18:08 UTC 2h 2m
  1. resolved

    This incident has been resolved.

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Teams Issues minor 2025-01-20 11:52 UTC 1h 34m
  1. resolved

    This incident has been resolved.

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Relay Proxy Automatic Configuration Issues none 2025-01-19 08:36 UTC 26m
  1. resolved

    This incident has been resolved.

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Missing aggregate account usage chart data minor 2025-01-06 18:10 UTC 47h 23m
  1. resolved

    The issue with missing some aggregate usage data in the account dashboards has been resolved. The backfill of missing data has completed and the impacted services have returned to normal operation. There was no data loss experienced.

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Elevated server SDK initialization errors minor 2025-01-04 00:56 UTC 42m
  1. resolved

    The server-side SDK initialization issue has been successfully resolved.

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Missing percentage rollout option from the Serve dropdown in the feature flag rule edit page minor 2024-12-19 11:30 UTC 1h 26m
  1. resolved

    This incident has been resolved.

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Delays with experimentation results processing minor 2024-12-10 01:40 UTC 1h 6m
  1. resolved

    The issue with delayed experimentation results processing has been resolved. Impacted services have returned to normal operation.

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Errors with Segments when segment approvals are being applied minor 2024-12-09 14:47 UTC 5h 29m
  1. resolved

    The issue with segments and segment approvals has been resolved. Impacted services have returned to normal operation

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Delayed data minor 2024-12-08 07:01 UTC 2m
  1. resolved

    The issue with delayed events has been resolved. It has been determined that this incident has no customer impact.

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The sign in with Google button is broken minor 2024-12-07 00:18 UTC 2h 12m
  1. resolved

    We have fixed the issue with the "login in with Google" button.

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Flag update delays minor 2024-12-05 04:48 UTC 1h 12m
  1. resolved

    The issue with the edge integration has been resolved. Impacted services have returned to normal operation

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Email notifications are being sent to spam minor 2024-12-04 00:08 UTC 2d 15h
  1. resolved

    The issue with emails being marked as spam has been resolved. Impacted services have returned to normal operation

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Experimentation holdouts UI not loading minor 2024-12-03 23:58 UTC 1h 27m
  1. resolved

    This incident has been resolved.

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Microsoft teams integration outage major 2024-12-03 17:55 UTC 1h 50m
  1. resolved

    The issue with the Microsoft Teams integration has been resolved. Impacted services have returned to normal operation

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New SDK Connections Timing Out none 2024-11-25 09:26 UTC 0m
  1. resolved

    For about a 15 minute span we noticed an increased rate of new SDK connections were failing. This likely affected some customers, but not all. The issue has been resolved. Impacted services have returned to normal operation, and we are continuing to monitor the situation. Flag...

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Investigating inability to configure "off" flag variations none 2024-11-15 16:59 UTC 1h
  1. resolved

    This incident has been resolved.

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Errors when using Jira integration minor 2024-11-13 23:51 UTC 18h 5m
  1. resolved

    The issue with the Jira integration errors has been resolved with the LaunchDarkly for Jira version 1.0.18-AC from Atlassian Marketplace. Affected customers who have not yet received the update from Atlassian may manually update the integration from Jira administration.

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