monday.com
Apps and SaaS. Source: monday.com status page.
- Incidents, last 90 days
- 8
- Median to mitigation
- 22m
- Median to resolution
- 30m
- p95 to resolution
- 2h 8m
- Naming an upstream provider
- 0%
- With a postmortem on the status page
- 0%
What failed, last 90 days
| The text does not say enough to tell | 6 |
| Exhausted memory, disk, CPU, queues, connection pools or quotas | 1 |
| AI model returned degraded, wrong or empty output (not errors or timeouts) | 1 |
Tagged by deepseek/deepseek-v4.1-flash from each incident's updates. See the methodology.
Incidents per month
All recorded incidents
Delayed automations in EU
Affected: Automations
Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: Not enough capacity for the load. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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investigating
We are experiencing delays in automations for the EU region. The delays are caused by congestion in the automation queue. We are currently investigating.
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investigating
We are continuing to investigate this issue.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating issues with slow loading of the monday platform
Affected: Platform
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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identified
We are currently experiencing issues related to platform performance. Our dedicated team is working to resolve this as quickly as possible
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Identified issues with AI operations in the monday platform (Service Degradation for some models)
Affected: Ai Functionality
Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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identified
Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Issues with automations and integrations
Affected: Automations, Integrations
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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investigating
We are currently investigating issues related to our automations, integrations, and workflows failing/not working in EU. Automations and Workflows may appear as broken/not running/won't load.
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monitoring
A fix has been implemented and we are monitoring results to ensure full stability with Automations, Workflows, and Integrations.
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resolved
The issue with our automations, workflows, and integrations has been successfully resolved. Please refresh your browser to resume regular service usage. Thank you for your patience
Excerpts are shortened. Read the full incident on monday.com's status page.
Partial UI functionality degradation
Affected: Search, Search, Search, Search
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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investigating
We're currently investigating an issue affecting some UI platform functionalities, including the Search functionality.
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investigating
We are continuing to investigate this issue.
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identified
The issue has been identified, and a fix is being implemented.
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monitoring
A fix has been implemented to the UI Search functionality issue and we're monitoring the results.
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resolved
The issue affecting UI platform functionalities, including the Search functionality, has been successfully resolved. Please refresh your browser to resume regular service usage. Thank you for your patience
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating issues with Vibe app
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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investigating
We are currently experiencing issues related to vibe applications. Our dedicated team is working to resolve this as quickly as possible
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identified
The issue has been identified and a fix is being implemented.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Planned Mainatance - August 5
Affected: Platform, Platform, Platform
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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investigating
We are currently investigating reports of connectivity issues across the platform. Our team is working to resolve this promptly.
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investigating
We are continuing to investigate this issue.
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investigating
We are currently investigating and working on the platform to gain access back to it.
-
investigating
We are continuing to investigate this issue.
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identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
monitoring
We are continuing to monitor for any further issues.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Issues with creating sub-items and linked items
Affected: Platform
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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monitoring
We're currently experiencing issues with creating sub-items and linking items. Our developers have already identified the root cause, implemented a fix, and are monitoring results to ensure full system stability.
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resolved
The issue has been successfully resolved. Thank you for your patience
Excerpts are shortened. Read the full incident on monday.com's status page.
Delay in Automations
Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
There was an automations incident in the AUS Region. This caused some automation delays during this time. It has been successfully resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Issues with automations and workflows degraded performance
Affected: Automations, Automations, Automations, Automations
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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investigating
We are currently experiencing issues related to our automations and workflows failing/not working to send emails with attachments, which result in a receiving an error when triggering automations/workflows . Our team is working to resolve this as quickly as possible
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identified
Issues related to our automations and workflows failing/not working to send emails with attachments, which result in a receiving an error when triggering automations/workflows. Our team is working to resolve this as quickly as possible
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Issues with platform latency
Affected: Platform, Platform, Dashboards, Dashboards, Platform, Dashboards
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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identified
Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.
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investigating
We are currently experiencing platform latency issues/not loading affecting some services, including Boards, Dashboards, Columns, Docs, Automations, My Work, Templates, AI features, Vibe, formula builder, and Campaigns. Our team is actively investigating the issue and working to...
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Issues with degraded platform performance
Affected: Platform, Dashboards, Automations, Other Functionalities
Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: A bug in the vendor's own code. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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investigating
We are currently experiencing issues related to platform latency/slowness. Our dedicated team is working to resolve this as quickly as possible
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investigating
We are continuing investigating the issues related to platform latency/slowness. This also might affect automations not triggering/loading. Thanks for your patience and understanding.
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investigating
We are continuing investigating the issues related to platform not loading/working. This is also affecting automations, boards, board views, dashboards, AI features, my work, item creation, workspaces.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
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postmortem
**What Happened:** Today, following a gradual rollout of a new feature, our platform experienced widespread cross-system performance degradation. While most features continued to work, a heavy load on our database impacted overall service availability, causing automations to run...
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating connectivity issues across accounts and devices
Affected: Platform
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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investigating
We are currently investigating reports of connectivity issues across the platform. Our team is working to resolve this promptly.
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monitoring
A fix has been implemented and we are monitoring the results. You may encounter delays in automations in the meantime.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Issues platform performance
Affected: Platform, Platform, Platform, Other Functionalities, Other Functionalities, Other Functionalities
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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monitoring
Hi, team! We're experiencing issues with the platform performance, which is causing delays. We're monitoring the situation and will let you know as soon as we have any updates. Thank you for your understanding.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Pricing page showing blank
Affected: Billing
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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identified
We are currently investigating an issue where the Pricing Page shows a blank page when trying to pay for a plan from the trial-expired page. In the meantime, as a workaround, please go to "Invoice details" and enter your address.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating connectivity issues across accounts and devices
Affected: Platform, Platform, Platform
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investigating
We are currently investigating reports of connectivity issues across the platform. Our team is working to resolve this promptly.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Degraded Performance Across the Platform on the EU Server
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resolved
The degraded performance across the platform issue on the EU Server has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating issues with Emails and Activities
Affected: Emails & Activities
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investigating
We are currently investigating reports of issues related to Emails and Activities in the CRM and Service products. Our team is looking into this and will provide you with a response shortly.
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identified
Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.
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monitoring
A fix has been implemented and we are monitoring results to ensure full system stability.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Delay in the Activity Log
Affected: Search
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investigating
Our team has identified an issue causing a delay in the activity logs affecting events for both items and board logs. We are working to resolve this as quickly as possible.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
The issue causing a delay in the activity logs has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience.
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating connectivity issues across accounts and devices
Affected: Platform, Platform
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investigating
We are currently investigating reports of connectivity issues across the platform. Our team is working to resolve this promptly.
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monitoring
A fix has been implemented and we are monitoring results to restore full system stability
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating issues with apps, docs, and automations
Affected: Automations, Apps, monday workdocs, Other Functionalities
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investigating
We are currently experiencing issues related to marketplace apps. Our dedicated team is working to resolve this as quickly as possible
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investigating
Docs and workflows are also impacted by this issue, and automations may be delayed. We are continuing to investigate the issue.
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investigating
Monday Vibe and Workflows are also impacted. We are continuing to investigate the issue
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investigating
We are still experiencing issues with our automations. Our dedicated team is working to resolve this as quickly as possible Docs, monday Vibe, and apps are operational now.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating issues with delays in processing Mass Emails
Affected: Emails & Activities
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monitoring
We are currently investigating reports of issues related to delays in processing Mass Emails. While there is no data loss, users can expect delays of up to a few hours to see their Mass Emails in the Mass Emails Analytics menu and in their Sent folders in their inbox.
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resolved
The Mass Emails issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience
Excerpts are shortened. Read the full incident on monday.com's status page.
Connectivity issues across accounts on EU and AU servers
Affected: Platform
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investigating
Our team has identified an issue with board creation, API, and Mass Emails. We are aware and actively working on a fix.
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resolved
The issue with board creation, API, and Mass Emails has been resolved!
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating issues with our automations and workflow builder
Affected: Automations, Automations, Automations
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investigating
We are currently experiencing issues related to our automations and workflow builder. Our team is working to resolve this as quickly as possible
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identified
Our team has identified the root cause of the issue affecting automations and the workflow builder and is working to resume regular service usage. We will continue to provide updates on their progress
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monitoring
A fix has been implemented and we are monitoring results to ensure full stability with automations and the workflow builder. Some automations may still be delayed
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resolved
The issue with our automations and workflow builder has been successfully resolved. Please refresh your browser to resume regular service usage. Thank you for your patience
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating reports of monday docs issues across accounts
Affected: monday workdocs
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investigating
We are currently investigating reports of Monday Docs issues across the platform. Our team is looking into this and will provide you with a response shortly.
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identified
Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.
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monitoring
A fix has been implemented and we are monitoring results to ensure full system stability.
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resolved
The issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience
Excerpts are shortened. Read the full incident on monday.com's status page.
Issue with Emails & Activities in CRM and communication in monday Service
Affected: Emails & Activities, Emails & Activities, Emails & Activities
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identified
When sending emails from E&A in CRM and monday service, the error message "Email wasn't sent due to an issue on our end - please try again" is returned. Some users are also seeing the message “An administrator removed access to the Emails & Activities timeline. Only members can...
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identified
The issue with sending emails should be fully resolved. Our team is still investigating the issue with the error message “An administrator removed access to the Emails & Activities timeline. Only members can access it" and access to the timeline.
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identified
The issue with sending emails should be fully resolved. Our team is still investigating the issue with the error message “An administrator removed access to the Emails & Activities timeline. Only members can access it" and access to the timeline in CRM and monday Service.
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resolved
The issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience
Excerpts are shortened. Read the full incident on monday.com's status page.
Platform loading issues
Affected: Platform, Platform
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investigating
We have detected a loading issue with the platform; our team is aware of the issue and is actively working to bring it back to normal. We will continue to provide updates on their progress
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resolved
The platform is now back to regular service. Please refresh your browser to access the platform. Thank you for your patience!
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating issues with missing items on boards
Affected: Platform
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investigating
We are currently investigating reports of issues related to missing items on boards. Our team is looking into this and will provide you with a response shortly.
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monitoring
A fix has been implemented and we are monitoring results to ensure full system stability.
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resolved
The missing items issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience
Excerpts are shortened. Read the full incident on monday.com's status page.
Issue with Outlook Integration Connection Issues
Affected: Integrations, Integrations, Integrations
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investigating
We are having an issue with the Outlook integration getting disconnected, and we are unable to reconnect it. Our team is aware of the issue and is currently looking into it. We appreciate your patience in the meantime.
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identified
Our team has identified the root cause of the issue and is working to fix the behavior with Outlook. We will continue to provide updates on their progress.
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resolved
The connectivity issues with Outlook have been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience!
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating reports of issues with our automations
Affected: Automations
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investigating
We are currently investigating reports of issues related to our automations. Our team is looking into this and will provide you with a response shortly.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Issues scrolling down in the item page overview/updates section
Affected: Communication
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investigating
Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.
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identified
The team has identified the issue and is working on a fix.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating connectivity issues across accounts and devices
Affected: Platform, Automations
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investigating
We are currently investigating reports of connectivity and loading issues across the platform. Our team is working to resolve this promptly.
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identified
Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress
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monitoring
A fix has been implemented, and we are monitoring results to restore full system stability. Automations may still be delayed.
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resolved
The platform is now back to regular service. Please refresh your browser to access the platform. Thank you for your patience
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postmortem
**What Happened:** On February 16th \(09:04 AM EST\), our US customers experienced a 28-minute system downtime due to an application-level bug. **What caused it:** A recent code change in the billing subsystem responsible for updating account plans introduced an edge-case bug...
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating issues with system emails
Affected: Login / SSO
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investigating
We are currently investigating reports of some authentication emails not being delivered for certain email providers. Our team is looking into this and will provide you with a response shortly.
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identified
The issue with some authentication emails not being delivered for certain email providers has been identified and a fix is being implemented.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Slowness across the platform and API
Affected: Platform, Automations, API
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investigating
We are currently experiencing slowness across the system. Our team is working to resolve this as quickly as possible
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investigating
We are continuing to investigate this issue.
-
investigating
We are continuing to investigate this issue.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
monitoring
We are continuing to monitor for any further issues.
-
monitoring
We are continuing to monitor for any further issues.
-
monitoring
Automations, Platform, and API are running normally. We are continuing to monitor the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Monitoring issues with AI Flows
Affected: Other Functionalities
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monitoring
We experienced issues related to delays with AI flow features. A fix has been implemented, and we are monitoring results to ensure full system stability. A fix has been implemented, and we are monitoring results to ensure full system stability.
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resolved
The issue with AI flows has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating issues with: Delays in search results, activity log, and Item Sync in My Work
Affected: Search, Other Functionalities
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investigating
We are currently experiencing issues related to Delays in search results, activity log, and Item Sync in My Work. Our dedicated team is working to resolve this as quickly as possible
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identified
Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.
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resolved
The issue has been resolved. Thank you for your patience.
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating connectivity issues across accounts and devices
Affected: Platform
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investigating
We are currently investigating reports of connectivity issues across the platform. Our team is working to resolve this promptly.
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monitoring
A fix has been implemented and we are monitoring the results. Automations may present delays or may not trigger.
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resolved
This incident has been resolved.
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postmortem
**What Happened:** On January 5th \(09:19 AM EST\), customers on our US server began to experience around 8 minutes of difficulty loading boards, followed by 23 minutes of system downtime due to an application-level issue, totaling a 31-minute incident. There was no data loss or...
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating issues with data syncing
Affected: Platform, Platform, Platform
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investigating
We are currently investigating reports of issues related to data changes syncing across users. Our team is looking into this and will provide you with a response shortly.
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resolved
The data syncing issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating connectivity issues across accounts and devices
Affected: Platform
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investigating
We are currently experiencing issues related to connectivity issues across accounts and devices. Our dedicated team is working to resolve this as quickly as possible
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Connectivity Issues across accounts and devices
Affected: Platform, Platform
Names an upstream provider: Cloudflare.
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identified
Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress. We identified a cross regional internet issue caused by 3rd party cloud service.
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identified
We are continuing to work on a fix for this issue.
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identified
We are seeing improvements for accounts in our US server, while continue to work on connectivity issues in our EU server. Accounts in our AUS server should be fully operational.
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monitoring
Accounts in our US and AUS servers should have regular access to the platform now. We continue to monitor and work on restoring connectivity for accounts in our EU server.
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monitoring
We are seeing improvements in accounts in our EU server, and we're working to gradually restore all connectivity. Our US and AUS servers are fully operational.
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monitoring
We have restored access to the platform all on our servers. We continue to monitor the situation closely to ensure all issues are fully resolved.
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resolved
The platform is now back to regular service. Please refresh your browser to access the platform. Thank you for your patience.
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postmortem
On December 5th, starting around 03:50am EST, our customers experienced connectivity issues to the platform across all of our servers. In total, customers experienced 19 minutes of downtime on the AUS server, 48 minutes on the US server and 64 minutes on the EU server. **What...
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating connectivity issues across accounts and devices
Affected: Platform, Communication
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investigating
We are currently investigating reports of connectivity issues across the platform. Our team is working to resolve this promptly.
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monitoring
A fix has been implemented and we are monitoring results to restore full system stability
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monitoring
The platform is now back to regular service, but updates are still not working as expected. Our team is working to resolve this as quickly as possible
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monitoring
A fix has been implemented for the issue with the updates as well. We are monitoring results to restore full stability
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resolved
The issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating issues with Processing Payment
Affected: Billing, Billing, Billing
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investigating
We are currently investigating reports of payment-related issues. Our team is looking into this and will provide you with a response shortly.
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resolved
The issue with payments has been successfully resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Monitoring issues with delays in our automations
Affected: Automations
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monitoring
A fix has been implemented, and we are monitoring results to ensure full stability with automations delays.
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resolved
The issue with delays in our automations has been successfully resolved. Please refresh your browser to resume regular service usage. Thank you for your patience!
Excerpts are shortened. Read the full incident on monday.com's status page.
Identified the issue affecting our automations
Affected: Automations, Automations
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investigating
Our team has identified the root cause of the issue affecting automations and is working to resume regular service usage. We will continue to provide updates on their progress
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Monitoring connectivity issues across accounts and devices
Affected: Platform
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monitoring
We had connectivity issues for a few minutes in the US server. A fix has been implemented, and we are monitoring results to restore full system stability
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monitoring
We are continuing to monitor for any further issues.
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resolved
The platform is now back to regular service. Please refresh your browser to access the platform. Thank you for your patience
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating connectivity issues across accounts and devices in AU server
Affected: Platform, Platform, Platform
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investigating
We are investigating reports of connectivity issues across the platform and working to resolve them promptly.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating connectivity issues across accounts and devices due to an AWS outage
Affected: Platform, Platform
Names an upstream provider: AWS.
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investigating
We are currently investigating reports of connectivity issues across the platform, which are caused by an AWS outage per https://health.aws.amazon.com/health/status. Our team is working to resolve this promptly.
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investigating
We are continuing to investigate this issue.
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investigating
Our API is also experiencing connectivity issues in our EU and AU servers. We're working to investigate the issue.
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identified
Our team has identified that the root cause of the issue is with our third party, and they are working to resume regular service usage. Additionally, API is partially working in the EU and AU servers. We will continue to provide updates on their progress
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identified
Our automations and integrations are also experiencing issues in the EU and AU servers. We are working to fix the issue.
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identified
We are continuing to work on a fix for this issue.
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identified
Automations and integrations working again in the EU server, but may experience delays
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identified
Automations and integrations working again in the AU server, but may experience delays
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identified
The platform is starting to recover, we will update again soon.
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monitoring
The EU and AU servers are fully functional, and the platform is partly functional in the US server. We're working to fully resolve the issue as soon as possible
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monitoring
We're still working to fully resolve the issue as soon as possible!
-
monitoring
Automations and integrations are experiencing degraded performance on the US server. We will continue to provide updates until the issue is fully resolved!
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monitoring
Automations are experiencing degraded performance on the US server. We're working to fully resolve the issue as soon as possible!
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monitoring
We are still monitoring the incident.
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monitoring
We are currently experiencing issues connecting customers with our Customer Support Team. We are continuing to monitor for any platform-related issues.
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monitoring
Automations are experiencing degraded performance on the US server. We will continue to provide updates until the issue is fully resolved!
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monitoring
Automations are experiencing degraded performance on the US server. We are still experiencing issues connecting customers with our Customer Support Team. We will continue to provide updates until the issue is fully resolved!
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monitoring
We are monitoring results to restore full system stability on the platform, including automations on the US server and issues connecting customers with our Customer Support Team. We will continue to provide updates until the issue is fully resolved!
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monitoring
A fix has been implemented, all system is working and being monitored beside automations in US which are still being affected.
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monitoring
All system is working and being monitored beside automations and API in US which are still being affected.
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monitoring
All platform components availability and latency have returned to normal. We are no longer observing issues coming from AWS infrastructure. Our teams will continue to monitor platform availability; Automations is back to work but we do expect delays in automation completion.
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monitoring
We are continuing to monitor for any further issues.
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resolved
The platform is now back to regular service. Please refresh your browser to access the platform. Thank you for your patience
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postmortem
**What Happened:** On October 20th, starting around 03:00 AM EST, our US server customers experienced approximately 250 minutes of disruption, including about 165 minutes of full system downtime followed by 522 minutes of degraded performance that affected automations and...
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Investigating reports of issues with our automations
Affected: Automations, Automations, Integrations, Integrations, Automations, Integrations
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investigating
We are currently investigating reports of issues related to our automations. Our team is looking into this and will provide you with a response shortly.
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resolved
This incident has been resolved.
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Investigating issues with Templates
Affected: Other Functionalities
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investigating
We are currently experiencing issues related to pre-built templates. Our dedicated team is working to resolve this as quickly as possible
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identified
Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress.
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monitoring
A fix has been implemented and we are monitoring results to ensure full system stability.
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resolved
The issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience
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Investigating Issues with Update Feed
Affected: Communication
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monitoring
We are currently experiencing issues related to Update Feed. Our dedicated team is working to resolve this as quickly as possible!
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resolved
The Update Feed issue has been successfully resolved. Please refresh your browser to access the platform. Thank you so much for your patience!
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Investigating reports of issues with API
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resolved
The incident with API and Webhooks has been resolved.
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Investigating issues with Emails and Activities
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resolved
The issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience
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Identified the issue affecting our automations and integrations
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resolved
The issue with our automations and integrations has been successfully resolved. Please refresh your browser to resume regular service usage. Thank you for your patience
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Identified issues with signup related emails
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resolved
The issue with signup-related emails has been successfully resolved. Thank you for your patience
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Investigating connectivity issues with different features in the platform
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resolved
The issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience
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Investigating issues with Emails and Activities
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resolved
The issue with Emails and Activities has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience
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Investigating connectivity issues across accounts and devices
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resolved
This incident has now been resolved. All regions are now fully operational.
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Monitoring issues with board creation
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resolved
The board creation issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience
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Performance issue with Emails and Activities email connection
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resolved
This incident has been resolved.
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Identified issues with connectivity issues with the Apps Marketplace
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating issues with Search Everything
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Issues with our automations
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Issues with platform not loading
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating loading issues on the platform on AU servers
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Identified issues with Activity Log latency
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resolved
This incident has been resolved.
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Investigating connectivity Issues on the mobile Android app.
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resolved
The connectivity issue on the mobile Android app has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience.
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Issues with Apps Marketplace not loading in all regions is resolved.
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resolved
The apps Marketplace loading issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience
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Investigating issues with Degraded Perfomance
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating latency issues on the CRM and Monday Service
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating connectivity issues across accounts and devices
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resolved
The platform is now back to regular service. Please refresh your browser to access the platform. Thank you for your patience
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Identified the issue affecting our automations, integrations, and API
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resolved
The issue has been successfully resolved. Please refresh your browser to resume regular service usage. Thank you for your patience
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Investigating reports of issues with our automations
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resolved
The issue with our automations has been successfully resolved. Please refresh your browser to resume regular service usage. Thank you for your patience
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Issues with automations
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating issues with platform slowness
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating connectivity issues across accounts and devices
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resolved
The connectivity issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience!
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Investigating issues with our old Jira Integration
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resolved
This incident has been resolved.
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Identified the issue affecting our automations
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resolved
The issue with our automations has been successfully resolved. Please refresh your browser to resume regular service usage. Thank you for your patience
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Latency issues with Emails and Activities
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resolved
The Emails and Activities issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience!
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Investigating reports of issues with our automations
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating issues with automation delays
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Issue impacting monday notifications and emails
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resolved
The issue impacting monday.com notifications and emails has been successfully resolved. Thank you for your patience.
Excerpts are shortened. Read the full incident on monday.com's status page.
Issues with delays in emails logging in CRM and Service.
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resolved
The email delay in Emails and Activities has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience
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Identified issues with apps and API
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resolved
The issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating issues with notifications not being received.
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resolved
Our team has been actively working in this case. Please refresh your browser to access the platform. We appreciate your patience.
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Investigating issues with API Latency
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resolved
This incident has been resolved.
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Investigating reports of issues with our forms
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resolved
The issue with our forms has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience!
Excerpts are shortened. Read the full incident on monday.com's status page.
Identified issues with accessing Workforms
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resolved
The issue with accessing Workforms has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience!
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating reports of issues with our automations
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating reports of issues with our integrations
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Experiencing difficulties processing credit card transactions
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resolved
The issue with our third-party billing processor has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating issues with our form submissions
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resolved
The form submission issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating issues with our automations
-
resolved
The issue with our automations has been successfully resolved. Please refresh your browser to resume regular service usage. Thank you for your patience
Excerpts are shortened. Read the full incident on monday.com's status page.
Not receiving emails from Gmail
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating issues with automation delays AU server
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating issues with installing Apps from the Marketplace
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resolved
The issue with adding new apps from the Marketplace apps has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Issues with the Activity Log
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resolved
The Activity Log issue has been successfully resolved. Please refresh your browser to access the platform. Thank you for your patience
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Investigating issues with automation delays
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on monday.com's status page.
Investigating issues with our custom Gmail and Outlook automations
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resolved
The issue with our custom Gmail and Outlook automations has been successfully resolved. Thank you for your patience.
Excerpts are shortened. Read the full incident on monday.com's status page.