Scaleway
Infrastructure. Source: Scaleway status page.
- Incidents, last 90 days
- 130
- Median to mitigation
- 1h 51m
- Median to resolution
- 2h 37m
- p95 to resolution
- 18d 3h
- Naming an upstream provider
- 0%
- With a postmortem on the status page
- 0%
What failed, last 90 days
| The text does not say enough to tell | 39 |
| Network, DNS, routing or connectivity failure | 28 |
| Hardware, power, cooling or another physical failure | 9 |
| AI model returned degraded, wrong or empty output (not errors or timeouts) | 7 |
| Data delayed, stale, lost or corrupted, or needing replay after recovery | 6 |
| Orchestration, control plane, service discovery or load balancing failed | 5 |
| A code release introduced the failure | 5 |
| A provider or third-party service this vendor depends on failed | 5 |
| Exhausted memory, disk, CPU, queues, connection pools or quotas | 4 |
| CDN or edge layer failed or served bad content | 4 |
| A zone, region or data center became unavailable | 2 |
| A schema or data migration caused the failure | 1 |
| Traffic surge or denial-of-service attack | 1 |
| A configuration change caused the failure | 1 |
| Security incident or emergency response to a vulnerability | 1 |
| Login, tokens, certificates or credentials failed | 1 |
Tagged by deepseek/deepseek-v4.1-flash from each incident's updates. See the methodology.
Incidents per month
All recorded incidents
[GAPI] - [global] - Dedicated deployment deletion failing
Affected: Generative API
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investigating
Since 7 pm, dedicated deployment deletion has been failing. Re-creation after deletion will remain impossible until the incident is resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
P3 - [INSTANCES] - it-mil-1 - Instance APIs down
Affected: Instances, VPC
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identified
Since 16:00 UTC, Instances APIs are unavailable on it-mil-1. This also has some minor impacts on the region: unable to delete a VPC or a project.
Excerpts are shortened. Read the full incident on Scaleway's status page.
P2 - [WEBHOSTING] - PHP Emergency maintenance
Affected: Hosting, Web Hosting
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identified
The PHP project released today a fix for two critical vulnerabilities allowing unauthenticated remote code execution (CVE-2026-109618, CVE-2026-109619, CVSS 9.2 — no complete mitigation exists): https://www.php.net/archive/2026.php#2026-10-21-5 As a precaution, we have taken...
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identified
[Update] Security Maintenance – Web Hosting Services Security patching for the php2shell vulnerability is progressing: cPanel Environments (Resolved): PHP versions have been updated across all Scaleway and Online.net cPanel servers (as well as Scaleway Plesk). Maintenance mode...
Excerpts are shortened. Read the full incident on Scaleway's status page.
Emergency Maintenance - Dedibox Console
Affected: Dedibox, Dedibox Console
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investigating
Emergency Maintenance in Progress As part of our investigation into the PHP2SHELL vulnerability (CVE), we are placing console.online.net and api.online.net into maintenance mode as a precautionary measure. The entire console is temporarily unavailable. This maintenance affects...
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investigating
Investigation and mitigation of the PHP2Shell vulnerability are still ongoing. Your data and dedibox servers remain safe. You can continue to manage Dedibox servers through the Scaleway Console. We will restore the normal service status once maintenance is complete.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[BookMyName][Security] Emergency maintenance - BMN services unavailable
Affected: BookMyName
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investigating
Started: 21 Oct 2026, 15:50 CEST Status: Emergency maintenance in progress Impact: All BMN services are unavailable. The PHP project released today a fix for two critical vulnerabilities allowing unauthenticated remote code execution (CVE-2026-109618, CVE-2026-109619, CVSS 9.2 —...
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identified
Update at 18:40 CEST The BookMyName website, its webmail, and the RDAP services are back up. The redirection service is still down: it requires further investigation before it can be patched and restored.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Block Storage] [fr-par-2] - Block Storage control plane issue during upgrade
Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: A human mistake during operations. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
An upgrade operation of the Block storage api on fr-par-2 generated a blocking transaction which impacted the control plane of this AZ The issue occurred from 12:23 to 12:28 UTC and generated a high rate of 500 errors. The problem was quickly fixed by the engineers of the...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative API] - [global] - New dedicated deployment creation temporarily unavailable
Affected: Generative API
Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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monitoring
New deployment creation is temporarily unavailable due to infrastructure capacity constraints. Existing deployments are unaffected. We've identified the situation.
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identified
The issue has been identified and a fix is being implemented.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] (fr-par) custom logs datasources were partially unavailable for writing and querying
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
* 2026-10-20 17:45 CEST : Partial unavailability of custom logs datasource * 2026-10-20 18:00 CEST : mitigation deployed, stabilizing availability progressively * 2026-10-21 05:00 CEST : automated event happened, which triggered partial unavailability again for part of our...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[IAM] Some users experienced login issues with SAML authentication
Affected: IAM
Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
Users signing in with SAML who had not yet configured MFA were unable to log in. The issue was caused by a recent frontend release. A fix has been implemented, and an updated version of the account app is being deployed.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative API] - [global] - GLM-5.3 timeouts
Affected: fr-par-1, fr-par-2, fr-par-3, nl-ams-1, nl-ams-2, nl-ams-3, pl-waw-1, pl-waw-2, pl-waw-3, it-mil-1, it-mil-2, it-mil-3, Generative API
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investigating
Started Tuesday 20th October @ 5:04pm The glm-5.3 model is consistently returning timeout errors on all requests. We are working at fixing the issue.
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monitoring
A fix has been implemented and we are monitoring the results.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[fr-par] Partial unavailability affecting an Object Storage cluster
Affected: Object Storage
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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identified
Following an infrastructure deployment, connectivity was disrupted across several racks, potentially impacting Object Storage customers in the fr-par region through increased latency and request errors. The issue has been identified, and our engineering teams are currently...
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identified
We are continuing to work on a fix for this issue.
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monitoring
A fix has been implemented and we are monitoring the results.
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monitoring
Object Storage services in the fr-par region have returned to normal operating conditions following the deployment of the fix. Our teams continue to closely monitor the infrastructure to ensure service stability before marking the incident as resolved.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative API] - [global] - Bge-multilingual-gemma-2 became unavailable
Affected: Generative API
Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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investigating
Started Tuesday 20th October 2:50pm The model is not available. We're working to fix it asap.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] Listing data exporters results in an error
Affected: fr-par-1, fr-par-2, fr-par-3, nl-ams-1, nl-ams-2, nl-ams-3, pl-waw-1, Cockpit, pl-waw-2, pl-waw-3, it-mil-1, it-mil-2, it-mil-3
Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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investigating
After a faulty deployment, listing data exporters in the Cockpit Console results in error.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Degraded Performances on it-mil APIs
Affected: APIs, it-mil-1, it-mil-2, it-mil-3
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investigating
We are currently experiencing degraded performance with it-mil APIs. Some requests may see elevated latency, intermittent errors, or timeouts. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible.
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monitoring
A fix has been implemented and we are monitoring the results.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative API] - [global] - Deepseek v4.1 flash timeouts
Affected: Generative API
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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identified
19th October from 2:30pm to 7pm Some requests to the deepseek-v4.1-flash model have experienced elevated timeouts. We have implemented a mitigation, and error rates are improving. We're monitoring the situation.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless-Database]- [fr-par] - slow cold start for the DB and DB in status error
Affected: Serverless-Database
Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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investigating
Since Saturday October 18, 2026 at 07:55 UTC (09:55 Paris time), Serverless SQL Databases as occured slow cold start for the DB and DB in status error.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - PARDC3 / Room 4-4 / Rack C18 - PUB switch unreachable
Affected: Dedibox
Failure mode: Network, DNS, routing or connectivity failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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investigating
PUB service down on devices located in PARDC3 / Room 4-4 / Rack C18 since 2026/10/18 12:30 UTC, Checks in progress
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monitoring
A faulty device has been replaced.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Instances] - AMS1 / Room Hall6 / Rack 6.12.32 - ams1dc1-net-f02lf75.ams1 crashes multiple time
Affected: Instances
Failure mode: Network, DNS, routing or connectivity failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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identified
An issue on a network device generated instability between 2026/10/17 10:42 UTC and 2026/10/17 10:57 UTC for devices located in rack 6.12.32 room Hall6 in AMS1
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identified
We are continuing to work on a fix for this issue.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[FR-PAR-1] - Failure in cooling system
Affected: fr-par-1, Instances
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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investigating
Servers in room 108 experience temperature increase. This lead to CPU throttling and may result into unreachable instance. We are working with our datacenter provider to fix the situation.
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monitoring
Temperatures are decreasing following an intervention by our service provider.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[GAPI] - [Global] - Qwen3 Embeddings produces timeouts
Affected: Generative API
Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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investigating
Timeouts are observed on qwen3-embedding-8b model through the Generative API.
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resolved
The incident is now resolved. Customers should not see timeouts anymore. We continue to monitor the related deployments.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC3] - Public Switch Unreachable at DC3, Rack S46-E16
Affected: Dedibox, DC3
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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investigating
We are currently experiencing an issue with the public switch located in Rack S46-E16 at Opcore-DC3. The switch is currently unreachable, and the root cause of the issue is still under investigation. As a result, all customer servers connected to this switch are currently...
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identified
We found the root cause and applied a patch in order to recover the service. However, while further incidents cannot be entirely ruled out, our technical teams are actively working to identify and implement the necessary measures to prevent recurrence.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network] [DC2]- Switch Down in Room 205-Rack G2.
Affected: Dedibox, DC2
Failure mode: Network, DNS, routing or connectivity failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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investigating
We have detected a public switch is down in DC2, Room : 205 205, Rack G2
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resolved
1st network device replaced at : 10:38 2nd network device replaced at : 11:58 Issue was due to network device that broke due to a powersurge in the rack
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - [DC5] - RPN Switch bay A53 and A54 planned maintenance
Affected: DC5, RPN
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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investigating
We have a temporary outage on a RPN Switch bay A53 an A54 which might cause traffic issue. As such, a maintenance is planned : 14/10 - 10 AM UTC/12 AM Paris time A short interruption (approximately 5 minutes) is to be expected.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - [DC5] - Rack D38 of room 1 lost connectivity
Affected: Dedibox, DC5
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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investigating
We are currently experiencing a network incident affecting a switch in DC5, which is currently unreachable. Our technical team is investigating the situation and working on the required recovery actions.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DOMAIN-DNS] - DNS synchronization failed
Affected: Domains
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investigating
Several reports of inconsistencies in the zones between our DNS servers s0.dom.scw.cloud and s1.dom.scw.cloud
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monitoring
Updates had piled up, causing these issues. It has now been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Support] Delays in ticket processing
Affected: Excellence
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identified
En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude. Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais. Nous vous...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Support] Call Handling Delays
Affected: Excellence
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identified
Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Jobs] - [fr-par] - Jobs are stuck in a transient state
Affected: Jobs
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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investigating
[Started Around 14h00 CET] Jobs cannot be executed. Clients will see job runs stuck in transient states like validated, queued, or running. Issue is under investigation
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resolved
The issue is resolved. The Jobs API v1alpha1 was not available during incident and clients may have experienced PermissionDenied errors. The Jobs API v1alpha2 was available but job runs were stuck in transient states (validated, queued or running) after start. The Jobs are being...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox VPS] [fr-par] - servers locked in Paris location
Affected: Dedibox VPS
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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investigating
Customers may be unable to connect to their Dedibox VPS in the Paris location due to a locked state.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Container Registry] Increase in 5xx errors on fr-par Container Registry
Affected: fr-par-1, fr-par-2, fr-par-3, Container Registry, Jobs, Kafka, Serverless Container, Serverless Functions, Clusters for Apache Spark™
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investigating
We are currently observing an increased rate of 5xx errors on the container registry in the fr-par region. Some image push and pull operations may fail or experience delays. Our teams are actively investigating, and we will provide an update as soon as more information is...
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investigating
We are continuing to investigate this issue.
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investigating
We added other impacted products and we are still investigating.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit]- it-mil - api down
Affected: Cockpit
Failure mode: The text does not say enough to tell. Root cause: A configuration change. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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investigating
During 15 minutes, we have some troubles to ingest logs & metrics from products on IT-MIL. This was due to a maintenance operation not compatible with the last extension to MIL2/MIL3.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Key Manager] - it-mil - api unavailable
Affected: Secret Manager
Failure mode: A schema or data migration caused the failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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investigating
key manager api unavailable following database migration
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identified
incident has been mitigated, we are implementing a long-term solution
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resolved
This incident has been resolved!
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative APIs] - [fr-par] - glm-5.2 service instabilities
Affected: Generative API
Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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investigating
[15h00 utc+2] We are experiencing instabilities with a critical part of the glm-5.2 model infrastructure, working actively on the mitigation
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resolved
The incident is now resolved, the situation is back to nomal.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DOMAINS] API communication lost
Affected: Domains
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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investigating
[11:21:22] BookMyName api logs shows no calls coming from online api
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] Public Switch in rack b11 room 1 is down
Affected: Network
Failure mode: Hardware, power, cooling or another physical failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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investigating
Since 11h30, Public Switch in rack b11 room 1 is down causing connectivity issues for some services, Our team is investigating.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Support] Call Handling Delays
Affected: Excellence
Failure mode: Traffic surge or denial-of-service attack. Root cause: Not enough capacity for the load. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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identified
Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé...
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] Several Switch and server down Row B and D
Affected: Dedibox, DC5
Failure mode: Hardware, power, cooling or another physical failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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investigating
Following an electrical maintenance, there are several servers down and at least 3 switchs down in row D.
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monitoring
The maintenance is complete, and we are currently monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Web Hosting] - Intermittent access on pf-1004 platform
Affected: Hosting
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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investigating
There is currently an access issue on the 1004 platform. We are currently investigating the matter.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox VPS] - [fr-par] servers locked in Paris location
Affected: Dedibox VPS
Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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investigating
Customers may be unable to connect to their Dedibox VPS in the Paris location due to a locked state.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[SERVERLESS-JOBS] [FR-PAR] Jobs can't be executed
Affected: Jobs
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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investigating
Customers can't execute jobs. Job runs will be stuck in validated status.
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monitoring
Job runs can now be executed.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[TEM] - TEM IP address blacklist
Affected: Transactional Email
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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identified
The IP address 51.159.124.109 has been blacklisted by Spamhaus.
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resolved
The incident has been resolved and the IP is no longer blacklisted.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Account] - Global - Account API Down
Affected: Billing, Environmental Footprint, IAM, Load Balancer
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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investigating
Account API is down. Console may be unusable
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investigating
We are continuing to investigate this issue.
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identified
Services have recovered, we are investigating, but there should not be any user facing impacts anymore.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless SQL DB] - [fr-par] Daily backup didn't work last night
Affected: fr-par-1, fr-par-2, fr-par-3, Serverless-Database
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: A human mistake during operations. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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identified
[03:00]: Following the temporal migration of yesterday, the daily backups of Serverless SQL DB didn't work last night. Backups are expected to become available again later today.
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resolved
Backup services have been restored and are now available.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[FR-PAR] Network perturbations
Affected: fr-par-1, fr-par-2, fr-par-3
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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monitoring
We have observed local perturbations on the backbone network of FR-PAR region, fixes have been deployed, we are monitoring the situation
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[AGWX] Stabilities issues in fr-par
Affected: fr-par-1, fr-par-2, APIs, fr-par-3
Failure mode: Network, DNS, routing or connectivity failure. Root cause: Network or DNS. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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investigating
Instabilities when contacting Scaleway APIs
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resolved
A network offload of traffic caused some transient issues, the offload was stopped in order to recover all services.
Excerpts are shortened. Read the full incident on Scaleway's status page.
RPN - AMS1/AMS - rpn service unreachable for rack 6.12.71
Affected: AMS, RPN
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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investigating
The rpn device inside the rack 6.12.71 in Amsterdam is currently unreachable. At this time, the root cause has not yet been identified. Our Network team is investigating the issue and will provide further updates as soon as more information becomes available.
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investigating
We are continuing to investigate this issue.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[COKPIT] [fr-par] (custom-metrics) Some unavailability errors were reported
Affected: Cockpit
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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investigating
Some users report errors in custom metrics ingestion since 2026-09-16 We are investigating to find out the scope of the incident.
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identified
Incident is resolved, we are still monitoring to make sure that everything runs smoothly
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[OBJS] pl-waw: Operations are slow
Affected: pl-waw-1, pl-waw-2, pl-waw-3, Object Storage
Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: Not enough capacity for the load. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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investigating
Since the 25/09 (last friday), the S3 pl-waw region is overloaded with operations. We're currently working to mitigate that.
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monitoring
The issue has been identified, fixes have been deployed, we're back to the nominal state, monitoring.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[GenAPI] gpt-oss error rate increase
Affected: APIs
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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investigating
We are observing an unexpected increase in 5xx error rate. Investigations are underway.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[EDGE] Faulty cache server
Affected: Edge service
Failure mode: CDN or edge layer failed or served bad content. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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identified
Edge Services may return truncated HTTP content due to a faulty cache server. The incident is mitigated.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Elastic Metal] - [fr-par] [nl-ams]- Failed to get metadata
Failure mode: A code release introduced the failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
The latest version of rescue operator was not deployed to the nl-ams and fr-par regions following the latest changes to the already-deployed Provisioner. This caused installation issues for both Linux and ESXi operating systems.
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[fr-par] Qwen 3 235B saturated
Affected: Generative API
Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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investigating
[18:30] Qwen3 235b model performance is degraded, a few timeouts have been observed [21:30] Performance is still sub-optimal but timeouts are mostly gone
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resolved
This incident has been resolved.
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[GAPI] - [GLOBAL] - gpt-oss-120b unresponsiveness
Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
[10:34] During 3 minutes requests sent to the gpt-oss-120b could not be processed leading to 502 HTTP errors responses [10:37] Service back to normal. gpt-oss-120b able to process requests
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[DC2] RPN switch reboot in DC2/S301/D13
Failure mode: Network, DNS, routing or connectivity failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
We have detected a switch down in DC2/S301/D13 Servers in that rack has lost private network access. =================== 2026/09/20 12:37 UTC The issue has been resolved.
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[WebHosting] Intermittent access to Rouncudbe Webmail on Dedibox infra
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
san-dc2-7 unreachable
Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[CKPT] (fr-par) Some customers may have traces ingestion and query unavailability
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
From Wednesday, September 16 at 18:00 CEST to Thursday, September 17 at 09:45 CEST, some of our components were unable to start after ingesting data. A small portion of customers may have missing data from this time period.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Instances] - not all resolvers updated with new subnet 78.232.0.0/21
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
VMs with new subnet may have had issues with dns resolutions
Excerpts are shortened. Read the full incident on Scaleway's status page.
[INSTANCE][FR-PAR-2] Outbound connectivity issues
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
The issue has been resolved. If you are still experiencing issues, we invite you to create a support ticket.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[GAPI] - Dedicated deployment cannot start properly
Failure mode: A code release introduced the failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] DC5 - room 9 - rack D31 - RPN switch down
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Kafka] - [mil] - API instabilities
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
All operations are impacted. Kafka already deployed is reachable.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Containers] - [mil] - API instabilities
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WBHE] - [fr-par] - Customer websites are slow on pf-014.whm.fr-par.scw.cloud
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Support] Delays in ticket processing
Affected: Excellence
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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identified
Processing of current tickets may take longer than usual. Our teams are currently working to restore the service as soon as possible. Thank you for your understanding.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Support] Phone assistance is unavailable
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
The platform is accessible again. Teams are in the process of verifying that the operation of the platform is compliant. We apologize for this interruption.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[PGWY] - [fr-par-1] - Public Gateay stuck in a transient state
Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
Public Gateway creation/update in fr-par-1 were stuck in a transient state.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[NETI] - DC2/S103/A7 - Public switch reboot
Failure mode: Network, DNS, routing or connectivity failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[generative-apis] - [fr-par ] - gemma4 unhealthy
Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[NETI] - DC3/S45/C5 - Public switch has rebooted
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[MGDB] - [fr-par] - Restore Snapshot is broken
Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
A fix has been successfully deployed, and the incident is now resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Jobs][fr-par] some jobs cannot be started due to internal error
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[VPCL] - it-mil-1 - Network Incident on going at IT-MIL-1
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[NETI] - AMS1/H6/6B52 - Public switch has rebooted
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
At 03:45 AM CEST on 08/09/2026, the public switch located in AMS1 room H6 rack 6B52 has rebooted. During the reboot, all servers located in this rack have lost public connectivity, all services are now restored.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[NETI] - DC2/301/D4 - Public switch unavailable
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
This incident has been resolved, the public switch is now reachable again.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[NL-AMS] Traces ingestion unavailable
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
We were unable to ingest some traces from 2026-09-01 22:00:00 to 2026-09-02 11:00:00 Incident is opened and closed retroactively
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[REGX] - [it-mil] - Cannot authenticate/pull/push images
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[NETI] - DC2 / 202-A / A11 - Switch unreachable
Failure mode: Hardware, power, cooling or another physical failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[OBJS] - [it-mil] - Elevated error rate - All hive nodes are down
Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
The incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[IT-MIL]Multiple APIs are down
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
Incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[TREM] - Delivery latency
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
The main problem has been found and resolved. The email in queue may take some minutes to be completely sent.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[BOOKMYNAME] – Global – .CO TLD Connectivity Issue
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
From 11:30 AM to 3:30 PM, communication with the .CO TLD was unstable, causing errors in all domain‑related operations
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] Public switch reboot
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[LBAS] - [fr-par-1] - Extra delay on Load Balancer configuration/creation
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[VPC] Network Connectivity issues in pl-waw-3
Affected: pl-waw-3, VPC
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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monitoring
Between 09:00 UTC on September 1, 2026, and 13:30 UTC on September 2, 2026, some newly created infrastructure in the pl-waw-3 Availability Zone experienced temporary network connectivity issues. The issue has been fully resolved, and all services are now operating normally. No...
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monitoring
We are continuing to monitor for any further issues.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC3] Public switch reboot in DC3 - Room 4 - Zone 4-5 - Rack A11
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[BILL] - Duplicate PDF documents for Scaleway Italia customers
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibackup] - [DC3] - dedibackup unavalaible - 500 error
Affected: Dedibackup
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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identified
Since August 26th, the dedibackup on DC3 has been unreachable and is returning 500 errors.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Elastic Metal] Install issues
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
The issue should now be fixed. We invite you to retry installing your Elastic Metal server if it is still in an error state.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[GAPI] - missing metrics in cockpit
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Temporary Traffic Loss on partial FR-PAR-2 instances
Failure mode: Network, DNS, routing or connectivity failure. Root cause: A human mistake during operations. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
Outage Timestamps : Start-Time : 13:47 UTC End-Time : 13:56 UTC Due to a production operation on a specific network device. Instances located on the hypervisors connected to this network device have been impacted by a network outage. This outage has impacted all outbound traffic...
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[CKPT] [FR/NL/PL] - Cockpit Logs ingestion down
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
Loki is up on all Regions. Some logs have been lost because too old for replay, we're sorry for the impact.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[EDGE] - [GLOBAL] - latency on some nodes
Failure mode: CDN or edge layer failed or served bad content. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[OBJS][AMS][PAR] Increased 5xx errors following the loss of a rack
Failure mode: Hardware, power, cooling or another physical failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[SEDB] - [fr-par] - Endpoint not displayed correctly in the console
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DNSE] - [waw1] - no update on DNS
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[BMNA] - global - epp instability for some TLDs
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[OBJS] - [pl-waw] - Elevated P99 latencies due to a slow storage pod
Failure mode: Hardware, power, cooling or another physical failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
As of 7:47 a.m. UTC, latencies have returned to a nominal state.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[BMNA] - [world] - EPP connection issues with Verisign Registry (.com/.net/.name/.cc)
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[API] - [it-mil] - Not Available
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[fr-par] Site-to-site VPN configuration issue
Affected: fr-par-1, fr-par-2, fr-par-3, VPC
Failure mode: A configuration change caused the failure. Root cause: A configuration change. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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monitoring
Following a configuration issue during a deployment, numerous routes stopped being advertised, which may have impacted routing to the PAR VPN gateways.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
pl-waw - websites scw.site inaccessible
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Containers] - [fr-par] - issues connecting to resources inside Private Network
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
After investigation, we have found the root cause. The issue happened because of blackholed traffic, but only on some Private Networks with a specific configuration: - PNs with ACLs - PNs inside VPCs with "enable_routing" set to false Anyway, we have rolled back the component...
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[VPCL] - [WAW2] - Some Instances were not reachable using VPC on PL-WAW-2
Failure mode: Network, DNS, routing or connectivity failure. Root cause: A configuration change. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
Customers may have experienced connectivity issues affecting some instances in the PL-WAW-2 region, preventing access via VPC. The issue was caused by a misconfiguration applied to an internal component. A fix was applied, and connectivity has been restored.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[EDGE] - random 403 returned on 76 pipelines
Failure mode: CDN or edge layer failed or served bad content. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[PAR] Nine IX blackholed some traffic
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
We are pleased to inform you that the issue has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Security vendor] - Suspicion of ESET blacklist for our domains and/or IP ranges
Failure mode: Security incident or emergency response to a vulnerability. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
The ESET has removed the domain from their blacklist.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[BMNA] - AFNIC EPP connection
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[EDGE] - 503 error
Failure mode: CDN or edge layer failed or served bad content. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[CKPT] - [Global] - On new projects, first attempts to connect to Grafana may result in internal error (the following ones end up working)
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[FR-PAR] Serverless Databases issue
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[OBJS] - [PL-WAW] - Elevated p99 latencies due to some servers being down
Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
The servers have been put back into production and latencies are now nominal as of August 5, 6:30 PM CEST.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[CKPT] - [global] - Grafana is partially unavailable
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[PGW] - [fr-par-1] - Public Gateway stuck in transient state
Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[CKPT] - [fr-par] - Impossible to query metrics older than 12h
Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: Not enough capacity for the load. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
[05:00] Increase of query load broke store gateways.
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[NETI] - [DC3] - Dedibox RPN switch in DC3 (room 4-3, rack C9) is down
Failure mode: Hardware, power, cooling or another physical failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
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[fr-par] Performance degradation affecting Block Storage
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
Everything has been stable again since 18:28 UTC. yesterday. The incident is closed.
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[DC2] Public switch issue in DC2 room 205 rack E1
Failure mode: Hardware, power, cooling or another physical failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
This incident has been resolved, and all servers should now be reachable.
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[WebHosting Elements] - pf-014 platform HTTP errors
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
Between approximately 15:00 and 15:45 CEST on 3 August, a Web Hosting platofrm pf-014 in fr-par experienced intermittent unavailability, resulting in HTTP errors and slow responses for websites hosted on it. Other servers in the Web Hosting fleet were unaffected. The cause was...
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[fr-par-1] - Unable to execute actions on Instances
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
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P4 - [NETI] - PARDC3 - Public switch s45-d14.dc3 rebooted
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
At 15h55, public switch s45-d14.dc3 has rebooted; public network connectivity was affected for 10 minutes for all servers attached to it.
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[TREM] - Service down
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
The Transactional Email services have been running without any issue for a few hours, and we were able to partially retrieve webhook events for the last 15 days. Webhooks sent from 2026-07-29 13:10:28.678436+02 to 2026-07-29 17:23:09 UTC are definitively lost. To prevent further...
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[BRMI] - nl-ams-2 - no ssh access to server
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
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[TEM] - Service Down
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
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[it-mil-1] - Multiple products not available
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
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[GAPI] - Gemma-4 infinite loops in response instabilities
Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: A model or AI component. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
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[EM] [DDX] (PAR-1 DC2) Some servers are down on rack E6 room 103
Failure mode: Hardware, power, cooling or another physical failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
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[Instances][POST MORTEM] - FR-PAR-1 - Issue with some PRO2 instances
Failure mode: Hardware, power, cooling or another physical failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
July 28, 2026 — 09:02 CEST: Our monitoring system detected connectivity issues affecting multiple PRO2 hypervisors in FR-PAR-1. Several servers appeared unreachable.
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[DEDIBOX] [DC2]- 1 rack lost public connectivity
Failure mode: Network, DNS, routing or connectivity failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
The faulty switch has been replaced. Every server should now be reachable.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[BMNA] - Certificate imap.bookmyname.com seems to be incorrect
Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[API Gateway] - [it-mil] - connection failures
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
The situation has been back to normal since 3:15 PM. Pushes to the registry and container deployments in the IT-mil region are working again. Sorry about any inconvenience.
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[KAFK] - [fr-par] Interruption of service during an upgrade
Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
[14:45] While upgrade our infra some of the clusters were unreachable
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[JOBS] - [fr-par] - Execution of some job runs was interrupted
Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
During compute instances incident on fr-par (cf. this status: https://status.scaleway.com/incidents/bsp2y5fysy9w), some jobs were interrupted during execution or were not executed at all. They ended in an Interrupted state with a reason technical_error. This happened...
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[CAAS] - [fr-par] - namespaces and containers stuck in transient statuses
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
Incident is now resolved. Please read instructions in the previous message if your container or namespace has one of the following error messages. Sorry again for any inconvenience.
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[KUBERNETES] - [fr-par] - Product API down
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[fr-par-1] - Issue with Compute Instances
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
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[WBHE] - [fr-par] - inconsistencies in the database affecting free domain mappings
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
This incident has been resolved since 19:15 UTC.
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[API Gateway] - [it-mil] - connection failures
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
The incident has been resolved and the situation is stable again since 16:30 UTC. Pushes to registry and containers deployment on the it-mil region are working again. Thank you for your patience on the matter.
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[BLOCK-STORAGE][FR-PAR-1] - Block Storage High latencies on write operations
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[API] - [it-mil-1] - Network issue API
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Kapsule] - [All region] - Error 500 when creating pool
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
The issue has been resolved by our product team. Pools should now be created without any further issues.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[API Gateway] - [fr-par-1] APIs increase of error rate in fr-par
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network infrastructure] - [DC5/PAR2] - unstable connection on one switch s1-a59.dc5
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless SQL DB] - [fr-par1] - Slow cold starts
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Apple Silicon] - [fr-par-1/fr-par-3(dc2/dc4)] - degraded service
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [it-mil1] - Observability down for 1h
Failure mode: A zone, region or data center became unavailable. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
Due to NotReady node, we lost all ingestion on it-mil-1 for ~1h Start at 13h20 -> Ended at 14h20
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Login Issues Affecting Accounts with Multiple Organizations
Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [nl-ams] Ingestion errors on custom metrics
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Container Registry] - [world] - Missing tags on regional endpoints
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network infrastructure] - [DC3] Room 4 4-6 rack 1 - Public switch is unreachable
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [fr-par] Traces ingestion and query degraded
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Managed Inference] - [fr-par] Increase duration of deployment creation time
Failure mode: A code release introduced the failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Containers] - [nl-ams] Connectivity issues
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
The connectivity issues affecting Serverless Containers in the nl‑ams region occurred between 07:40 CET and 09:30 CET. As of 09:30 CET, the service is stable and fully reachable. If you still experience any problems, please contact our Support team. Thank you for your patience.
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[Generative APIs] - mistral-medium-3.5-128b might be unresponsive
Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
WebHosting Elements and WebHosting Dedibox
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Managed Datalab] - [fr-par] Spark cluster creation failures
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network infrastructure] - [DC2] - Public switch s301-b5-2 has rebooted
Failure mode: Hardware, power, cooling or another physical failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
Customers may experience a partial outage on public connectivity for a few minutes due to a reboot of the public switch s301-b5-2 in DC2.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox VPS] - [fr-par] servers locked in Paris location
Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Object Storage] - [it-mil-1] Object Storage connectivity issues
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Edge Services] - [world] High amount of 503 on pipeline with Object storage backend
Failure mode: Network, DNS, routing or connectivity failure. Root cause: Network or DNS. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
Today, between 9:12 AM and 10:15 AM (Paris time), customers experienced a high number of HTTP 503 errors on Edge Services pipelines with Object Storage backends due to DNS resolution issues affecting an internal component. This incident has now been resolved, and our teams are...
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[MSGQ] - [fr-par] Missing IPs quotas on Production organisation
Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Edge Services] - [world] High amount of 503 on pipeline with Object storage backend
Failure mode: Network, DNS, routing or connectivity failure. Root cause: Network or DNS. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
[~17h] Customers may experience a high amount of 503 errors on Edge Services pipelines with Object Storage backends due to DNS resolution issues on an internal component.
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[Scaleblocks] - [fr-par] SEDB deployment creation failures
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Object Storage] - [it-mil-1] Routing issue causing service unavailability
Failure mode: Network, DNS, routing or connectivity failure. Root cause: Network or DNS. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network infrastructure] - [nl-ams-1] Public switch reboot room H6-6B60
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
Customers may have experienced a partial outage of public connectivity on servers attached to the public switch h6-6b60-6.ams1 in the AMS1 region.
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[BareMetal Provisionner] - [nl-ams] iPXE boot failures
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[File Storage] - [fr-par-1] High latencies on File Storage
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[MongoDB] - [fr-par] Unable to restore snapshots on previously restored instances
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
Newly restored instances will not be affected by this issue. Impacted customers will be contacted individually with updates regarding the corrective maintenance on their snapshots.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Public Gateway] - [nl-ams-1] Unable to create or upgrade new gateways
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[File Storage] - [fr-par-1] High latencies
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Billing] - Duplicate email sent for Purchase Orders
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox VPS] - [fr-par] servers locked in Paris location
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network infrastructure] - [nl-ams] Public switch h6-1219 is unreachable
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Block Storage] - [fr-par-2] High latencies on b_ssd volumes
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Block Storage] - [fr-par-2] High latencies and errors on volumes
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative APIs] - qwen3.6-35b-a3b model instabilities
Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Environmental Footprint Usage] - flaky behavior on environmental impact availability report and environmental dashboard
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
Customers may experience flaky behavior on the Environmental Impact Availability Report and Environmental Dashboard due to an internal dependency.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox VPS] - VPS connectivity issues in Paris.
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
Customers may have experienced connectivity issues with their Dedibox VPS instances in the Paris region due to an internal infrastructure issue. The issue has been resolved and all services are now operating normally.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Block Storage - BSSD] - [fr-par-2] High latency on volumes
Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
Customers may experience high latency on Block Storage volumes (only bssd) in the fr-par-2 region due to a slow response from an internal component.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [fr-par] Difficulties querying Scaleway Metrics
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Key Manager] - [fr-par] Request timeouts due to migration issue
Failure mode: A schema or data migration caused the failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network infrastructure] - [DC3] RPN switch rebooted
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
Customers in DC3 may experience a short unavailability of RPN connectivity due to an RPN switch reboot.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Block Storage] - [fr-par-1] Latency spikes on volumes
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative APIs] - BatchAPI is down
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[COCKPIT] - [fr-par/pl-waw] - Scaleway Metrics/Logs ingestion down
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Container Registry] - [fr-par] Push slowness and errors
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Instance Orchestration] - [fr-par-1] Compute metrics lost on AZ
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
-
resolved
The incident is fully solved since around 7h30 UTC on 2026-06-30. It was a side-effect of https://status.scaleway.com/incidents/0vtzpl5bklrh where cockpit metrics were lost on fr-par/pl-waw. There should have been no impact on your infrastructure.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Transactional Email] - [fr-par-2] Sending delays due to internal component restart
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative APIs] - [all] gemma4-26b-a4b-it model instabilities
Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: A model or AI component. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[AMS1] - Cooling Incident
Failure mode: Hardware, power, cooling or another physical failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [nl-ams] [fr-par] Product logs unavailable
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [nl-ams] [fr-par] Product logs unavailable
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
-
resolved
Since 10:30 UTC, customers may experience issues retrieving their product logs to Cockpit due to an internal dependency failure in the nl-ams region. Logs are not ingested anymore, so it seems logs are lost forever.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WebHosting Elements] - [fr-par] High load on pf-012 platform
Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[GAPI] - [fr-par2] - mistral-small-3.2 errors rate increasing
Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Object Storage] - [fr-par-2] - Thermal shutdown for several storage pods
Failure mode: Hardware, power, cooling or another physical failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
-
resolved
Servers have been moved to a different location and brought back online. All objects, including one-zone objects should be accessible.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[RDB] - [fr-par] Managed Database provisioning delays
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit]-[fr-par] - memory pressure on product-frontend
Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: Not enough capacity for the load. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
-
resolved
Following a component overload in Cockpit during an upgrade designed to improve its resilience, difficulties integrating logs and metrics arose from Scaleway products between 11.30 am and 3.30 pm. There may have been a partial loss of this data.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[NATS, Queues, Topics & Events] - [fr-par] Monitoring data missing
-
resolved
The issue has been resolved and monitoring data is now being collected as expected.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox RPN-SAN] - [DC2/DC3] Storage failures on SAN HA pair HDD-18
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Kafka] - [fr-par] Control plane partial outage
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network infrastructure] - [DC5][PAR-2] Public network issue
-
resolved
Everything is back to normal. Services are up and running. If you are still encountering an issue, please contact our support team.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Block Storage] - [fr-par-2] - Latencies on b_ssd volumes due to a network issue
-
resolved
Today, from 04h48 to 04h50 UTC a block cluster hosting b_ssd volumes reported high latencies following a network issue affecting a server rack Cluster recovered at 04h51. Very few IO operations were still stuck until manual intervention at 05h10 UTC. Situation is normal since.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[PAR2] - Boot issue after installing an elastic metal
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative APIs] - [fr-par] mistral-medium-3.5-128b instabilities
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
P3- [CKPT] - [global] - Grafana instances are experiencing errors
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative APIs] - [fr-par] mistral-medium-3.5-128b instabilities
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative APIs] - [fr-par] Dedicated deployment creation failures
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[CKPT] - [fr-par] - SCW logs dropped for some clients on Serverless Compute Products
-
resolved
Observability volumes are increasing, and we are reaching some limits with serverless log ingestion. We have resized the cache for our ingestion components, and we plan to deploy smart features to this component this week.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[EDGE SERVICES] - Nodes temporarily down
-
resolved
Customers may experience connectivity issues with Edge Services due to a temporary outage of node servers.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[VPC] - Connectivity Issue - Access to New Resources Impacted
-
resolved
After an extended period of monitoring, we have confirmed that all systems are stable and fully operational.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Registry] - [fr-par] Slowness and push issues
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Registry] - [FR-PAR] Slowness and push issues
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative APIs] - [fr-par] New batches are stuck in validating
-
resolved
Customers may have experienced delays when creating new batches in Generative APIs due to an internal dependency issue. The issue has been resolved and all batches are now being processed normally.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Transactional Email] - Global Issue on domain record validation
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network infrastructure] - [nl-ams] A Dedibox Router has rebooted in Room H6 Rack 6.12
-
resolved
A maintenance will be planned in July to replace the faulty device
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Kapsule & Kosmos] - [WORLD] Loss of public connectivity on isolated nodes
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Account API] - [global] Cannot Set Organization Country
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Account API] - [global] Cannot Perform Identity Verification (KYC)
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - [AMS1] Switch rebooted in Room H6 Rack 6.12
-
resolved
The root cause was due to a hardware issue on the switch. We will do a replacement in a near future. A separate maintenance will be created to prevent any further issue. All servers linked to this switch and racks are up and running.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WBHE] - [fr-par] - MySQL down on pf-013
-
resolved
Customers may experience connectivity issues with MySQL databases on pf-013 due to a storage capacity issue on an internal component.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WEBHOSTING CLASSIC] [fr-par] Authentication issues on email and databases
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DOMAIN] DNS servers unreachable
-
resolved
The DNS servers ns0.online.net (IPv4) for Dedibox domains and ns0.dom.scw.cloud (IPv4) for Scaleway domains are unreachable, but the other DNS servers remain available.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WebHosting Elements] - [fr-par] Customer websites not accessible on pf-014.whm.fr-par.scw.cloud
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Queues, Topics & Events] - [fr-par] High load on service
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[CAAS] - [nl-ams] - some container logs not available between 2026-02-10 09:00 UTC and 2026-02-11 08:00 UTC
-
resolved
Between 2026-02-10 09:00 UTC and 2026-02-11 08:00 UTC, around 50% of container logs were not forwarded to users' cockpit. After investigation, a faulty reload of our logs collector caused the issue. After reloading, some logs might have been backfilled, but not the entirety. The...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Account API] - [global] Unable to create corporate accounts
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Managed Inference] - [fr-par] Deployments CRUD operations instabilities
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[MongoDB] - [fr-par] Connectivity issues on public endpoints
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox RPN] - [fr-par] Partial loss of connectivity between Paris and Amsterdam
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[VPC] - [it-mil-1] DHCP service disruption
-
resolved
Customers may experience connectivity issues in the it-mil-1 zone due to a DHCP service disruption.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative APIs] - Instabilities on model qwen3.5-397b-a17b
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Block Storage] - [fr-par-1] High latencies on volumes
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox dedicated servers] - Installation Rocky 9 broken
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Container Registry] - [fr-par] Slow operations and timeouts
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[PAYMENT] - [All] - issue with AMEX card payment
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [fr-par] Grafana access issues
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative APIs] - [fr-par] Stability issues on gemma-4-26b-a4b-it
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative APIs] - [fr-par] Stability issues on gemma-4-26b-a4b-it
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative APIs] - [fr-par] Performance issues on mistral-small-3.2-24b-instruct-2506
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[SUPPORT] [ELEMENTS] - Error 500 when creating or viewing a ticket
-
resolved
The issue has been resolved We apologise for any inconvenience caused
Excerpts are shortened. Read the full incident on Scaleway's status page.
[BLKS] - [PAR3-DC4]-Elevated error rates for Block Storage in the fr-par-3 zone
-
resolved
Some ongoing work on a construction site above the datacenter has impacted the cooling system, we have seen a rise of temperature triggering some hardware safety measure. Temperature is now under control, our datacenter provider is monitoring closely the situation and ready to...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Containers] - [fr-par] Instabilities in one cluster
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Data Warehouse] - [fr-par-1] Issues creating new data warehouses
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [world] Unable to disable Alertmanager
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Instance Orchestration] - it-mil-1 - Instances API unavailability
-
resolved
The issue root cause has been identified and corrected, we are monitoring the service status.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[EM Labs] - [fr-par-2] RV-1 server boot loop issue
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Containers] - [fr-par] Instability on one cluster
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Data Warehouse] - [fr-par] - API not reachable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [fr-par] Latencies on query/ingestion on external logs
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Functions] - [fr-par] - Can't create Functions SQS/NATS triggers on fr-par
-
resolved
From Friday 22/05 13:30 CET to Monday 25/05 11:00 CET, creation of messaging triggers for Serverless Functions was unavailable. Existing triggers still worked as expected, but may have been wrongfully marked in the `error` status by an automatic process. Situation is back to...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[CKPT] - [fr-par] - Traces query/ingestion down
-
resolved
Traces ingestion and query were partially impacted on the fr-par AZ since 23/05/2026 10h45 CEST. We have since resolved the incident and are currently monitoring its progress.
Excerpts are shortened. Read the full incident on Scaleway's status page.
FR-PAR-2 connectivity loss
-
resolved
Switchover to main power has been completed successfully. We are back to a nominal state.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Kafka cluster not reachable - Connection to Kafka clusters fails.
-
resolved
Following an infrastructure update, the Kafka clusters were no longer reachable via the private network. The issue has been resolved, and the services are operational again.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[API Gateway] - [world] APIs instabilities
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Apple Silicon] - [fr-par-1] Increased delivery & installation time for Apple Silicon machines
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Identity and Access Management] - [world] API unavailable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DNSE] - API slow
-
resolved
The incident affected the API on our DNS Management for Elements. We had an API answer time issue between 14:43 and 14:51.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Generative API instabilities
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[KUBE] - [it-mil] - creating/upgrade cluster issue
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Instance Orchestration] - [fr-par-2] No public IPv4 available
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WebHosting Elements] - [fr-par] Platform connectivity issues
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[OBJS] - [nl-AMS] Object Storage availability issues on AMS
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [nl-ams/pl-waw] Elevated error rates on metrics and logs
-
resolved
Customers may have experienced elevated error rates on metrics and logs in Cockpit on the nl-ams and pl-waw regions. The issue has been resolved and service is back to normal.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox RPN] - [DC5 room 1 rack D13 block F] - RPN switch down
-
resolved
Customers may have experienced RPN connectivity issues with Dedibox servers in DC5 room 1 rack D13 blocks K and L due to an unreachable RPN switch. Public connectivity was not affected.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DNS Management for Elements] - Partial outage on DNS record management
-
resolved
Customers may have experienced errors when managing DNS records due to a partial outage on the DNS Management for Elements service. It happened around 22h30 on 2026/05/05
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Redis] - [fr-par, nl-ams, pl-war] Failing provisioning and workflows
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DDBX] - [world] - Order/renewal validation is broken
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Managed Inference] - [fr-par] Dedicated Deployments unavailability
-
resolved
Customers are now able to create new Dedicated Deployments in the Managed Inference service.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless SQL DB] - [fr-par] DB/API unavailable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[LBAS] - [PAR1] - Private Networks issue on many LBs
-
resolved
The issue has been fixed. Everything is back to normal since yesterday at 8:30 PM. If you are still encountering an issue please contact our support team.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WBHE] - Dedibox to Element migrations are failing
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[API Gateway] - [pl-waw] Connectivity issues
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Domain Names] All BookMyName services unavailable
-
resolved
L'incident est désormais résolu. Pour plus d'information concernant sa résolution, le rapport d'incident est disponible : https://security.scaleway.com/?tcuUid=77cb65ef-456b-45a5-99b7-27eae316a112 Veuillez toutefois noter que la réinitialisation de mot de passe est...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[API Gateway] - [it-mil-1] DNS resolving issues
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Billing] - [fr-par/global] April to May cutoff delay
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Billing] - [fr-par/global] April to May cutoff delay
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[EDGE SERVICES] - Edge Services is currently unavailable from the outside
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[INSTANCE] - [ALL REGION] Instance creation failure from console
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Block Storage] - [fr-par-1] Snapshot API call timeouts
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network infrastructure] - nl-ams-2 - Reboot of elastic metal top of rack switch
-
resolved
At 10h43 CET, customers may have experienced network interruptions on Elastic Metal servers located in rack 430B/110 in nl-ams-2
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Object Storage] - [it-mil] S3 frontal requests failures
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[E-mail Gateway] - [World] - Delays sending emails to ProtonMail
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network infrastructure] - DC5 - RPN Switch reboot in rack DC5/S1/C57
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Functions] - [fr-par/nl-ams/pl-waw] DNS resolution failures for all functions
-
resolved
The root cause has been fixed: all functions now have a working DNS again. The incident is now closed. Impacted functions were: - on fr-par, only functions not attached to a private network, that belong to a namespace created after 2026-04-28 8:00 AM UTC, until 1:05 PM UTC. - on...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[BareMetal API] IPMI calls timeout issue
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] Private switch issue in room 1 rack c57 unreachable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network infrastructure] - DC2 - Public switch in S301/D19 is unreachable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network infrastructure] - DC5 - rpn switch in room 1 rack c57 unreachable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[REGX] - [fr-par] - timeout for some requests
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC3] <public/private> switch issue in DC3;4 4-6 ;F2
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Object Storage] - [fr-par] Timeouts on object uploads
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WEBHOSTING] - EMAIL RECEPTION ISSUE
-
resolved
Email reception on the pf-012.whm.fr-par.scw.cloud platform was degraded. Emails remained in the queue and were not delivered due to a malfunction. The problem has been fixed and the pending emails have been successfully delivered.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] Public switch issue in DC2; room 205; H8
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [fr-par] Ingestion errors on product metrics
-
resolved
Customers may experience ingestion errors on product metrics due to a load increase on an internal component.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[KUBE] - [fr-par/nl-ams/pl-waw] - unable to provision new nodes
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[SUPPORT] - We are currently experiencing some issues with our phone system
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[PAYM] - [all] - Issues adding cards via Stripe
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [fr-par] Elevated 5xx errors on logs ingestion
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Managed Opensearch] - [fr-par] Connection issues due to certificate expiration
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Instances] - it-mil-1 - api-metadata in unreachable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WBHE] - [world] - Imunify fails through Cloudflare
Names an upstream provider: Cloudflare.
-
resolved
[10:00] Clients facing issues An issue with the update of Imunify on cPanel broke the Cloudflare proxy feature and prevents access to the websites using this feature. The issue is directly caused by : https://imunify360.statuspage.io/incidents/810xhk4nbqnr [10:50] Acknowledged...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[PGWY] - [fr-par-1] - Error 500 when booking a public Gateway
-
resolved
got a temporary api issue between 7:17 UTC to 8:25 UTC.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network infrastructure] - [DC2] Room 108 Rack A7 network issue
-
resolved
The issue has been resolved and all services are now operating normally.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[BMNA] - [world] - BMN services down
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[BLOCK STORAGE] - [fr-par] - High latencies on part of infrastructure
-
resolved
No more disruption since 48 hours. Returned to a plain healthy state. No dataloss detected on affected cluster.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Data Warehouse] - fr-par - New S3 API keys not working
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Instance Orchestration] - [pl-waw] Instance orchestrations APIs may encounter failures
-
resolved
The issue has been identified and resolved, and we are monitoring the situation to ensure stability.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibackup] - DC3 - 500 errors on Dedibackup
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Container Registry] - [nl-ams]- High error rate on registry API
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] Public switch issue in DC5 Room 1 1 Rack D39
-
resolved
Switch has been replaced network is up for the Rack D39
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DDBX]-Installation broken for windows 2019/2022
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[PAYMENT] - Payment result handling issue
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[TEM] Increase latency and timeout error for email ingestion
-
resolved
During a product maintenance, we have noticed an increase of latency and errors. Our team performed a rollback and monitor the situation since then. The instability was seen during approximately two hours (12h20 to 14h UTC).
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - SMTP alert manager mail is broken
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Webmail] [fr-par] Webmail unavailable on pf-012
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[RPN-SAN] - [DC2/DC3] SAN cluster RAID disk failure
-
resolved
The issue has been resolved. Please contact our support team if you have any issue with our SAN.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WebHosting Elements] - [fr-par-2] IPV6 not working on pf-012.whm.fr-par.scw.cloud
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Kapsule & Kosmos] - [FR-PAR] Cannot create cluster
-
resolved
Start from 30 march 2026 at 15h53 CET, Kapsule cluster creation was not possible. The incident was resolved 30 march 2026 at 17h04.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Data Warehouse] - [fr-par] New deployment blocked
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[SERVERLESS CONTAINER][WAW][AMS] Serverless Containers were autonomously redeployed by the platform
-
resolved
On March 26, 2026, we experienced an incident affecting Serverless Containers in the following regions: pl-waw: from approximately 11:30 CET to 11:36 CET nl-ams: from approximately 13:30 CET to 13:40 CET During these periods, a platform-level component triggered an automatic...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Audit Trail] - [fr-par] - API Partial Outage
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[cPanel Webhosting] Server Update
-
resolved
We have performed a server maintenance for the cPanel platform 1006. A downtime of 10 min may have occured during the maintenance.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[cPanel Webhosting] Server Update
-
resolved
We have performed a server maintenance for the cPanel platform 1005. A downtime of 10 min may have occured during the maintenance.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network infrastructure] - DC5 Room 1 Rack B15 - RPN switch rebooted
-
resolved
At 02:25:50 UTC+1, an RPN switch in DC5 Room 1 Rack B15 rebooted, interrupting network traffic for servers attached to it for 10 minutes.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[MongoDB] - [fr-par-1] Connectivity Loss on Public Endpoint
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[AUDT] - [pl-waw] - NATS stream not responsive
-
resolved
The incident was resolved at 11:22 a.m. CET.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network infrastructure] [DC2] Public switch rebooted Room 103 - Rack: 9-2
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative APIs] - [fr-par] Increased response times for Qwen-3-235B-A22-Instruct
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network infrastructure] - DC5 Room 1 Rack B43 - Public switch rebooted
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[MongoDB] - FR-PAR - DNS resolution failure
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[OBJS] - [world] - Failures on ranged request on SSE enabled objects
-
resolved
The fix have been deployed in every region
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [nl-ams] - errors on query for Scaleway Logs Datasources
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox dedicated servers] - fr-par-1 DC3 - Room 4-6 Rack A08 PUB switch is down
-
resolved
We have identified that a network switch in our fr-par-1 data center was malfunctioning, causing a partial outage for Dedibox dedicated servers. The issue has been resolved and all services are now back to normal. We apologize for any inconvenience this may have caused.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Account API] - fr-par-1 Users can't receive login email
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[VPC][AMS][WAW] DNS Resolution Incident in Isolated Kapsule Clusters
-
resolved
Summary: Following a deployment to release VPC Peering in public beta, a change in DNS resolution within VPC caused DNS issues. These issues only affected Kapsule clusters in full isolation mode using Debian 12/13 containers and were limited to the nl-ams and pl-waw regions....
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Managed Opensearch] - [fr-par-1] - Create-deployment workflows failure
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [fr-par-1] High error rate
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[MongoDB] - [fr-par] Instances in error state but reachable
-
resolved
A brief issue occured with MongoDB instances in the Paris region (fr-par). Some instances were in an error state but remained reachable. The issue is now fixed.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Object Storage] - [World] - Download issues with AWS CLI
Names an upstream provider: AWS.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Public Gateway] - [fr-par-1] Issue with Create/Update of Public gateway
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [world] Sync grafana datasources are broken
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Payment] - Double payment for SEPA
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC3] - Public switch down room 46 - D2
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Instance Orchestration] - [fr-par] API Not available
-
resolved
The incident is fully resolved, and the response times are back to normal.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative APIs] - Partial Outage on gpt-oss-120b and mistral-small-3.2-24b-instruct-2506 models
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [fr-par] Ingestion errors on custom metrics datasources
-
resolved
The incident has been resolved, and we are monitoring the issue still for a long-term fix to prevent the issue from occurring again.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Instance Orchestration] - [fr-par-2] - No public IPv4 available
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [fr-par-1, fr-par-2, fr-par-3] Partial error on metrics ingestion
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [fr-par] performance issues with custom DS read/write
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [fr-par] Elevated error rate on querying Loki custom datasources
-
resolved
We experienced an elevated error rate when querying Loki custom datasources in the fr-par region. This issue may have affected your ability to retrieve data from these datasources. We encounter 2% error rate on query and 5% on ingestion from 08:52 to 08:53 UTC
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Kapsule & Kosmos] - [fr-par] unable to create new clusters
-
resolved
An internal issue has been resolved. Cluster creation in the Paris region (fr-par) is now operational.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[BookMyName] - Redirection issue
-
resolved
Our team has fixed the issue and the redirection service is now up again.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Edge Services] - Partial Outage on GET requests when content is fetched from origins
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] Public switch issue in DC2 Room 203-B Rack J4
-
resolved
Replacing the faulty switch has restored service at this time.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Webhosting] - Dedibox Database connection issues
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Containers] - [nl-ams] - some containers are restarting because of aggressive probing
-
resolved
We have finished monitoring the situation. Container instances are now running without a liveness probe, preventing them from restarting. Now, restarts are only triggered by users applicative errors (e.g. if the container crashes). Note that after our fix made earlier, users...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [fr-par] Elevated error rate for querying logs
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[OBJS] - [PAR] - Lifecycle Job Execution
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Elastic Metal] - [fr-par-2] - EM-RV Unable to order
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [nl-ams] Log queries experiencing errors
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Managed Opensearch] - [fr-par] Dedicated offer not displayed in the console
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WBHE] - [fr-par] Storage Full
-
resolved
A storage full issue occurred due to a failed migration. Additional storage was added to resolve the issue.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WebHosting Elements] - [fr-par|nl-ams|pl-waw] - Free domains TLS certificate expired
-
resolved
The TLS certificate for free domains has expired, causing potential security warnings or access issues. Our teams have acknowledged the issue and are currently deploying new certificates and restarting the service in all affected regions.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[SERVERLESS-CONTAINER] - [nl-ams] - Intermittent errors when accessing Serverless Containers
-
resolved
After investigation, we have found the root cause. During the scheduled maintenance https://status.scaleway.com/incidents/p2cj27y80n9w, starting on 03/03 at 3:30 PM UTC, we experienced a lot of pressure on our infrastructure, saturating the number of connections of our LB. As a...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Elastic Metal & Dedibox Infra] - [fr-par-2] TFTP issue
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Key Manager] - [it-mil] service unavailable
-
resolved
The Key Manager service was unavailable in the it-mil region due to a pod failure for about 10 minutes.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[IPAM] - [pl-waw] IPs missing from IPAM
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Kapsule] - [pl-waw] - Nodes can't resolve api server dns record
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DATABASE][NL-AMS-1] Multiple databases are blocked with intermediate states
-
resolved
This incident started at 22:27 UTC when started Block Storage incident. At 11:10 UTC, all databases have returned to a plain healthy state.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[BLOCK-STORAGE][NL-AMS-1] Multiple products impacted by a Block storage issue.
-
resolved
This incident started at 22:27 UTC when latency began to rise noticeably. At 22:40 UTC, A control‑plane fault caused several disks to be excluded at once from the cluster. The resulting load on the control plane then prevented the cluster from self‑recovering, progressively...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [fr-par] Queries on Scaleway Logs datasources are experiencing errors
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[API Gateway] - [pl-waw] Region disconnected from api.scaleway.com
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Transactional Email] - Low IP reputation with Microsoft servers
-
resolved
Customers may have experienced delays when sending emails to Microsoft domains (Outlook, MSN, Hotmail) due to temporary rate limiting. The issue has been resolved and email delivery should now be operating normally.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Elastic Metal & Dedibox] - [nl-ams-1] Electrical issue
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] - AMS - Device unreachable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Instance Orchestration] - [fr-par-2] IPv4 out of stock
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[CKPT] - pl-waw - Cockpit data ingestion/query latencies on pl-waw
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[EDGE] - [world] on some s3 pipeline, 502 error can occur on cache miss
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DNS Management for Elements] - [World] - Service Degraded
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[E-mail Gateway] - emails to Microsoft domains temporarily blocked
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Container Registry] - [fr-par] high pull/push failures
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network infrastructure] - [pl-waw-2] - Traffic disruption
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Load Balancer] - [pl-waw-2] - Several Load Balancers down
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[RDB] - [PL-WAW] - Cluster failover
-
resolved
Since 08:45 UTC, we are experiencing a network outage in the PL-WAW region, causing multiple RDB clusters to failover. This may result in brief interruptions for your databases.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[API Gateway] - [PL-WAW] Increase of latencies for API requests
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - Resource usage issue
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5/PAR] - par2dc5-net-f08lf155.dc5 - DOWN
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [all] PFE stopped receiving metrics/logs
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [all] PFE stopped receiving metrics/logs
-
resolved
The issue has been resolved. All custom metrics are now being ingested as expected.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cost Manager] - Crash when switching date filter
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Containers] - Some containers/functions in sandbox v1 did not have memory and CPU metrics
-
resolved
All containers and functions configured in sandbox v1 have their CPU and RAM metrics available in Cockpit as usual. Thank you for your patience.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[BookMyName] - DNS and email redirection outage
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Elastic Metal] - [fr-par-2] - one elastic metal switch is down
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox VPS] - VPS ordering is unavailable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - [AMS] Private network switch down
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox VPS] - Network issues
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Managed OpenSearch] - Service Degraded
-
resolved
Only one customer was affected and the timeouts experienced were due to too many requests on the opensearch lb.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Edge Services] - 502 error on HEAD request with bad content length
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Edge Services] - WAF requests are blocked
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Instance Orchestration] - Unable to provision new IPs
-
resolved
A fix have been deployed, all affected IPs have been unlocked.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[MRDB] - [NL-AMS] - Partial Service Disruption Affecting MRDB Action Processing
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX & ELASTIC METAL] - Ubuntu 24.04 LTS installation issue
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[CKPT] - [NL-AMS] - custom metrics ingestion affected
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless SQL DB] - backup failure
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network infrastructure] - [fr-par-2] - PUB switch reboot
-
resolved
The switch in rack S1/C29 experienced a crash and rebooted, causing a 5-minute unavailability of the public connectivity for this rack. Timestamps : 2026 Feb 13 03:14 UTC - switch rebooted 2026 Feb 13 03:17 UTC - switch recovered
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Web Hosting] - [WORLD] Web Snapshots server down
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] - Unable to properly manage server on the customer area
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [fr-par] - Error viewing container logs
-
resolved
Between 8:00 PM CET on February 11, 2026, and 9:00 AM CET on February 12, 2026, approximately 10% of users experienced issues when querying logs from Cockpit. The problem has been fully resolved. We apologize for any inconvenience caused and thank you for your understanding.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[fr-par] - Failure to create new datalabs
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - [nl-ams-1] RPN Switch issue on Hall 2 Rack FJ18
-
resolved
The switch issue in our nl-ams-1 data center has been resolved. All affected Dedibox servers should now have normal connectivity.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network infrastructure] - [DC2] - Network connectivity issue Room S101 - Rack N13 to N18 / G20 to G37 / H20 to H22
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Block Storage] - [fr-par-3] Partial unavailability
-
resolved
Latencies are back to nominal, incident is resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Edge services] WAF rejecting requests after Core Rule Set auto update
-
resolved
Requests are being rejected by the Web Application Firewall (WAF) following an automatic update of the Core Rule Set. Our team is investigating the issue and has rolled back to the previous version of the rules library.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox Console] - Online/Dedibox console returning 500 errors
-
resolved
The Dedibox Console is now back to normal operation. We apologize for the inconvenience this may have caused.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Support temporarily unavailable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless SQL DB] - backup failure
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [all] Grafana UI is unavailable for some newly created projects
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[HOSTING DEDIBOX] - MySQL restarts during upgrades
-
resolved
Several MySQL servers restarted, some experienced prolonged startup and temporary unavailability. All services are back up. We apologize for any inconvenience caused.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - [DC3 S43 C16] - RPN switch failure
-
resolved
The RPN switch in DC3 room, 4-3 rack C16 experienced issues, causing RPN connectivity interruption in the rack. Public connectivity was not affected. The issue has been resolved, and normal operations have been restored.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Object Storage] - [nl-ams] - Service disruption
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DNS Management for Elements] - [fr-par-1] - Service Degraded
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Object Storage] - Lifecycle tasks not executed
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox Console] - Global - Phone number validation issue
-
resolved
Some Dedibox users experienced issues with their previously valid phone numbers being flagged as invalid, preventing consumption. The issue has been resolved and all phone numbers are now correctly validated.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Dedibox - DC2 - A chassis is down in room 101 rack G34
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Service instability on some Products
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - Latencies in cluster
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox RPN] - DC5 - RPNv2 Issue in Room 1 Rack C9
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox RPN] - DC5 - RPNv2 Issue
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
DC5 public switch issue in DC5 - Room 1 Rack D33
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] Private switch issue in DC2 - Room 101 Rack N16
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Functions/Containers] - [fr-par] - new deployments might fail
-
resolved
Issue has now been resolved. Only deployments between 2026-01-23 14:00 UTC and 2026-01-25 15:00 UTC were impacted. We encourage users who made an update of their function/container inside the time range above, and who are seeing resources in "error" status, with message...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Block Storage] - [fr-par-3] Possible delays in volume async workflow
-
resolved
Since January 23, 17:46 UTC, one of our Block Storage internal API endpoints in the fr-par-3 region has been unable to join his cluster. This has resulted in delays in internal asynchronous tasks until retry with another endpoint. It may also have affected some public tasks too....
Excerpts are shortened. Read the full incident on Scaleway's status page.
[COCKPIT] - [ALL REGIONS] - Object Storage cockpit logs were not issued
-
resolved
From 14/01 13h28 to 22/01 16h42 UTC cockpit received no logs from Object Storage product. The timeframe was the consequence of a dysfunctional alert that was supposed to handle this case.The problem is fixed and additional monitoring will be added.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[SERVERLESS CONTAINER/FUNCTION][NL-AMS] - Sporadic 502 and 504 errors
-
resolved
After days of monitoring after increasing the LB capacity, the initial issue is now fixed. We still continue to monitor closely the situation though. To summarize, requests on nl-ams containers/functions made between 2026-01-08 and 2026-01-23 08:45 UTC might have failed with 5xx...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WebHosting Elements] - [fr-par] Dedicated-ips and backup options are not attached for Advanced offers
-
resolved
Incident have been resolved. A fix has been implemented.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[BLKS] - [WAW-3] Block Storage latency spike following a maintenance operation
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Container Registry] - [fr-par] slow pulls and errors while pulling
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox servers] - [DC2] - Room 101, rack N16 - Hardware failure
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - fr-par-1 - DC3 Room 4-6 Rack D13,D14,D15,D16,E2,E3,E4,E5 - RPN Services unavailable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Kapsule & Kosmos] - Dashboard not available
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[IoT Hub] - [fr-par] - Service disruption
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[IoT Hub] - [fr-par] Connection issues on websocket
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - [DC3] - Electrical issue in room 4-5 Rack F7, impact 2 other racks
-
resolved
The intervention is now done, the replacement was made.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Apple Silicon] - [fr-par-1] Power issue in a rack
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Webhosting] Access to Dedibox Classic hosting web sites
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Accès aux sites pour les domaines en "*.scw.site"
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] err 500 on Dedibox console
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox dedicated servers] - [DC3] Switch down in room 4-5 rack F13/F14/F15
-
resolved
The public switch has been replaced, connectivity is restored in the affected racks.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Billing] - Bulgaria invoices are delayed
-
resolved
Invoices are now up to date and refreshed regularly as usual.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[NETI] - [DC2] - Switch down Room 203 Rack M10
-
resolved
Switch has been well replaced.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox]- DC2 Room 101/Rack G29/Block E servers unreachable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Scaleway Console] - Dedibox servers and options unavailable in Scaleway console
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Dedibox - DC2 - Room 101 - Rack G36 - Block C - Server unreachable
-
resolved
The issue has been resolved on December 30th. Servers are back online.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Dedibox - DC2 - Room 101 Rack G29 - Partial Outage
-
resolved
The issue on the rack has been fixed. Servers should be up and running. If your server is still unreachable, please contact our support team.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Dedibox - DC2 - Room 101 Rack H23 - Partial Outage
-
resolved
The issue on the rack has been fixed. Servers should be up and running. If your server is still unreachable, please contact our support team.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Support API & Deskpro] - [fr-par-2] - Service restart failure after SSL Certificate upgrade
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Web Hosting] - [fr-par-1] Clients websites down
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] Switch Down in room 205 - G4
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[COCKPIT] - [NL-AMS] - Alert email not sent
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Information - support phone unavailable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Information – Customer Support on Dec 17th afternoon
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC3] Public switch issue in DC3
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative APIs] - [fr-par] bge-multilingual-gemma2 errors
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Console Elements Scaleway] - impossible to switch organisation on console
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Account] - Resource lock after invoice payment
-
resolved
The fix has enabled us to unblock all resources that were still blocked. The incident has now been resolved. We apologize for any inconvenience this may have caused.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Load Balancer] - [pl-war-1, pl-war-2, pl-war-3, nl-ams-2, nl-ams-3, fr-par-2] - Failure on managed certificate creation
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] - Public Switch in DC5 Room 1 Rack D31 is unreachable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Instance] - [fr-par-1] Instance actions delayed
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Kapsule - No update on “k8s.fr-par.scw.cloud” DNS zone on FR-PAR
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[CONSOLE ELEMENTS] - Flexible IPs no longer appear in the Elements console.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative APIs] - Timeout on a subset of requests affecting all models
-
resolved
The Generative APIs service is experiencing timeouts affecting a subset of requests for all the models.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Instance] Unable to provision instances on fr-par-2
-
resolved
The issue as been resolved. We apologize for the disruption.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox]-DC2, Room 101, Rack H27- Public switch unreachable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] Public switch unreachable in DC2 Room 202-1 Rack A13.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - [DC3/R43/B15] - Public switch unreachable
-
resolved
We have detected a switch down in fr-par-2. Servers in that rack currently have no private network access and are unreachable. The issue has been resolved and all services are now back to normal.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - [DC5] Private switch unreachable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[NETI] - [DC5] - Switch down Room 1-1 Rack C38
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative APIs] - [fr-par-2] Llama 3.3 70b Instruct performance degradation
-
resolved
The Llama 3.3 70b Instruct model is experiencing slowness, resulting in 504 timeout errors for most requests. We have identified and resolved the issue. The service is now operating normally.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative APIs] - [fr-par-2] Llama 3.3 70b Instruct performance degradation
-
resolved
The Llama 3.3 70b Instruct model is experiencing slowness, resulting in 504 timeout errors for most requests. We have identified and resolved the issue. The service is now operating normally.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network infrastructure] - [DC5] - RPN switch is unhealthy in rack S1/D14
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Edge Services] - New S3 integrations don't work
-
resolved
New pipelines with S3 integration are failing with a 404 not found error. This is due to an incorrect HTTP Host header being set on outbound connections to Object Storage, following an update to the agent running on cache nodes.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [NL-AMS] - Log ingestion disruption
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Elastic Metal] [Dedibox] - Installation issue
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] - Private Switch is down in DC5 Room 1 Rack D14
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Billing] - PLAY instances not included in savings plans in November
-
resolved
Savings plans is now fixed properly Impacted clients on November invoice have been compensated accordingly
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DDBX] - [DC2] - Suchard switch is unreachable in S101/G28
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Instance Orchestration] - [pl-waw-1] - Unable to launch actions
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - [AMS1] - Switch is unreachable in H6/6B49
-
resolved
Since 2025 Dec 2 09:18 UTC the switch is up. Redundancy is temporarily lost, but the impact on the client side should be resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox/ElasticMetal] - [fr-par-2 / DC5 ] - Room 7 - Rack A69 - Network connectivity issue
-
resolved
The network switch has been changed and the network is operational again.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] Room 1 Rack D14 RPN switch reboot
-
resolved
The switch in rack S1/D14 experienced a crash and reboot, causing a 5-minute unavailability of the RPN service in this rack.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[REDIS] Unable to create Redis HA / Cluster
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[CAAS] - [PL-WAW] - 503 errors and connection interruptions
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network]-Chouchou switch reboot in S46/A4, DC3
-
resolved
A network switch in our fr-par-1 region experienced an unexpected reboot, causing a temporary loss of public connectivity for Dedibox dedicated servers in the affected rack. The issue has been resolved, and we are monitoring the situation to prevent any recurrence.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network]-RPN switch reboot in H6/6B46, AMS1
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[CKPT] [nl-ams / fr-par] Latencies issues
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[dc5] private switch issue in Dc5 Room 1 Rack D14
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WEBHOSTING ELEMENTS] - cPanel platform 012 - Instance migration
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WEBHOSTING] New email security measures
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative APIs][FR-PAR-2] qwen3-235b performance degradation
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Performance degradation for resources using VPC
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Permission API] - [fr-par] Increased latencies
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DNS Management for Elements] - Issues with API connections
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Product Catalog] - Generative APIs prices are incorrect
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[VPC] Public Gateway configurations cannot be modified via the console.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - [fr-par-1] Query frontend issue
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - fr-par-1 - RPN Switch unreachable after maintenance - Room 101 Impacted Racks : L31, L33, A26, A27, A28, B20, B21, B22
-
resolved
Following a maintenance, multiple switches were unreachable. Our teams have resolved the issue and all services are now back to normal.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WEBHOSTING] SMTP/51.159.208.135 blacklisted on Microsoft/Outlook from classic webhosting service
-
resolved
No more SMTP blacklist messages reported from Outlook provider.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Cockpit - Database unreachable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Scaleway Emailing] - Issue in Scaleway email delivrability on November 24th morning (Authentication code, account creation..)
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Cockpit - Delayed ingestion of monitoring data
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox Console] - Order tunnel error 504
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] - [DC3] - s44-d8.dc3 Network switch failure
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - DC2 rpn-storage-dc2-39 - I/O errors on storage
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Account API] - [localization] - Payment mode addition issue
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
P3 - [CNSE] - [all-regions] - No Quota available on NVME offer on create page Elastic Metal
-
resolved
Yesterday at around 4 p.m. Paris time, it was impossible to order an Elastic Metal server with NVMe. A quota error message appeared, but the issue has now been resolved since yesterday. We apologize for any inconvenience caused.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Containers] - [fr-par] - Scaling issues on private network
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Redis] - [fr-par-2,nl-ams-2,pl-waw-2] - Unable to create Redis HA / Cluster instances
-
resolved
Since 19/11/2025, trying to create a Redis HA / Cluster instance on fr-par-2/nl-ams-2/pl-waw-2 may fail. The issue has been resolved and all instances should now be created successfully.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Console Scaleway & Dedibox down
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Containers] Scaling issues on Private Network
-
resolved
After further investigation and gathering more metrics, we noticed that the errors seen last week when reopening the status are not related to this incident. We will close it now, sorry again for any inconvenience.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - [fr-par-1] - Room 4-4 - Rack e10 - Network connectivity issue
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Key Manager] - [PL-WAW] - Unavailability
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox dedicated servers] [fr-par-2] Reload of 1 RPN switch in S1 D16
-
resolved
The 6th RPN switch located in S1 D16 rebooted due to a watchdog timeout. All attached servers lost their RPN connectivity.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Console Elements Scaleway] Warning message about environmental impact estimations
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox dedicated servers] - [DC3] RPN connectivity issue in S44 A16
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Environmental Footprint] - World - users may receive permission denied on all API endpoints
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[COCKPIT] Grafana authentication failure after organization switch
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] - [fr-par-2] S1 - D14 RPN Switch failure
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Object Storage] - [nl-ams] Partial Outage
-
resolved
We have resolved the issue affecting several metadata servers in the nl-ams region. Object Storage operations should now be functioning normally. We apologize for any inconvenience this may have caused.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Object Storage] - pl-waw - High error rate
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Email Delivery Incident
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Product Console Elements] - Intermittent SSO Login Issues for IAM Members
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Elevated latency for API requests in Amsterdam region
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] - nl-ams-1 - Datacenter AMS1, Hall 2 E-E, Bay E29, Block N - Suchard Down
-
resolved
The connectivity issues affecting dedicated servers in datacenter AMS1, Hall 2 E-E, Bay E29, Block N have been resolved. All services are now back to normal.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] RPN Flapping Room 205 Rack A07
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - [AMS1] Hardware failure Hall 02 Rack DS07
-
resolved
The incident has been resolved, a faulty PSU was replaced by a technician.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[BILLING] Consolidation of billing data is in a degraded state
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Instances][DC2] - HVs in room 200 rack B4 were inreachable
-
resolved
During the switch replacement in the rack due to unpredictable software behaviour there was a connectivity disruption for the hypervisors in the rack. Start time 17:50 Duration: 2 minutes. Impacted hypervisors: Platform 14 Cluster 18 Hypervisor 101, 201, 301, 401, 501, 601, 701,...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - [nl-ams-1] Dedicated servers unavailable
-
resolved
The issue has been fixed and the servers on the rack are now up and running. If your server is still not reachable, please contact our support team
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative API] Degraded performance on Mistral Small 3.2 model
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Containers] - [world] - Serverless Function/Container access issues (403)
-
resolved
The issue is now resolved. Around 4% of the total functions/containers on fr-par have been affected, between 2025-10-27 09:20 UTC and 2025-10-28 11:00 UTC. The number of affected users on nl-ams and pl-waw are lower, but the same incident happened since 2025-10-20. Functions and...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[MongoDB] - [fr-par] - Unable to provision new instances
-
resolved
We are currently experiencing issues with provisioning new MongoDB instances in the Paris region (fr-par). The issue has been resolved and new instances can be provisioned again.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] [DC2] Switch down in Room 101 rack 30
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] - [DC3] - RPN switch unreachable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Containers] - [nl-ams] spurious 403 errors
-
resolved
Incident has now been resolved. Between 2025-10-22 08:17 UTC and 2025-10-23 09:10 UTC, around 20% of users on the nl-ams region might have received spurious 403 errors while calling their function or container endpoint. The root cause was a misconfiguration on one of our system...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] - Private switch down in DC2 room 205 rack G6
-
resolved
A network switch in our DC2 experienced a brief reboot, potentially affecting Dedibox dedicated servers. The switch is now back online, and the situation has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[VPC] - VPC unavailability on FR-PAR-1 and FR-PAR-2
-
resolved
October 21, 13:36–14:06 UTC - On fr-par-1 and fr-par-2, a small number of Instances experienced a VPC unavailability lasting up to 30 seconds. The issue has been identified and resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] - [fr-par-2] - Network public switch reboot Room 1 rack A1
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[AMS1] Public switch issue in AMS room 6 rack 6.12.53
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[TREM] Emails stuck in sending state
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[NETWORK] Partial Outage
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[REDIS][FR-PAR] REDIS service degradation.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit][NL-AMS] High Error Rate
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DBaaS][FR-PAR] RDB service degradation.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative APIs] - Mistral Small 3.2 slowness
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Functions/Containers/Jobs] - [All Region] - Instabilities on external registries causing pull and build issues
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Saagie] Warning – Ongoing Docker incident impacting the Saagie platform
-
resolved
We inform you that the major Docker incident (Docker Status ) is now resolved. Docker services are once again fully operational, and all Saagie platform features are functioning normally. We thank you for your patience and understanding during this incident.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[ELASTICMETAL] - [FR-PAR2] Multiple reboot room 9 rack C30
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network]- public switch down in DC2, room : 101 101, rack : G37
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - [DC2] - Switch issue on s101-g27-13
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[REDIS] Unexpected maintenance on all Managed redis ressources
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[KAPSULE] - DNS resolution issue on fr-par-3
-
resolved
Kapsule nodes on fr-par-3 are experiencing DNS resolution issues, preventing communication with the kube-apiserver. Affected nodes are stuck in a creating state.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[KAPSULE] - [FR-PAR-3 ] DNS resolution issue on fr-par-3
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] - [DC5] Public switch down Room 1 Rack D40
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] - [fr-par-1] Network connectivity issue
-
resolved
We have resolved the network connectivity issue affecting DEDIBOX servers within the Rack i11 in the Room 203b at fr-par-1. The affected servers are now fully operational.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Generative API - Mistral small 3.2 model issues
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - [DC2] - Switch issue room 101 rack H21
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Support]-Support unavailable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Kapsule - Control plane disruption in Amsterdam region
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[VPCL] - [fr-par-1] DHCP service disruption
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Kapsule] Node 1.34+ creation failure
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[SECRET MANAGER] - [fr-par] PI down due to failure to create billing samples
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Object Storage - Increased 403 SignatureDoesNotMatch responses in Paris region
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] - [DC5] Private Switch down in DC5 room 1 block A67
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - [DC5] - RPN Switch issue room 1 rack D14
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - DC3/S46/C16 - Switch s46-c16.dc3 is unreachable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Key Manager - Service disruption in Paris region
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] - RPN Switch s205 a3 is unreachable
-
resolved
A switch issue caused a brief disruption in service for Dedibox servers in Switch room 205 a3. The affected switch has been recovered, and services are now back to normal.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[KAPSULE] - Image provisioning issue
-
resolved
It is not possible to upgrade to 1.34 with the legacy node image on the workers anymore. All upgrade are doing well when upgrading from a cluster having the new node image.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] - Switches rebooted in DC5 room 1 rack D39
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] - Switch failure in DC2 room 101 101 rack G24
-
resolved
The switch failure in DC2 has been resolved. Dedibox and NETI services are now fully operational. We apologize for any inconvenience caused.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - [DC2] Switch failure room 101 rack G28
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[VPS] Technical incident affecting VPS in Barcelona
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] - BMC customer access failure
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox][AMS1] Suchard chassis down in H2 EE29 block C
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[RDB][fr-par] - Network issue
-
resolved
A brief network issue affected Managed Database instances between 8:55AM and 9:00AM UTC. Services are now stable, and no further impact is expected.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Object Storage] - CORS request blocking
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC3] Public switch down in Room 4 4-6 Rack B19
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Bookmyname] - Webmail service disruption
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] - 3 racks lost public connectivity
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[SVL] - Some logs not sent to Cockpit
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - IAM permissions checks errors in console
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] public switch issue in DC5 ;room 1.1 ;rack B22
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] [DC3] Public switch issue in room 4 4-6 C19
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[LBAAS] - Empty stock for lb-s & lb-m
-
resolved
No stock available for Load Balancer S and M. New Load Balancer creation and migration of existing Load Balancers are affected.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative APIs] Slow responses times for Qwen 3 235B model
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] - FR-PAR-1- DC3 Room 4-4 Rack A05 & A06 -Loss of pub connectivity. RPN is not impacted
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[ACCOUNT] - Credit card addition issue
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DDVM] - [world] Users cannot order or administrate their VPS
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX]-DC2 - FR-PAR-1-Room 101 Rack H37 - s101-h37-9.dc2 Suchard Down
-
resolved
Incident is finished since today 15:20 local-time.
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[ELMA] - Error 500 when attempting to install an OS for EM-A610R-NVME
-
resolved
Incident resolved on 15 September at 4:53 p.m.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBACKUP] - [fr-par-1] Error 500 on the dedibackup access
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] - [fr-par-1] High CPU usage on router
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[VPC] – [fr-par/nl-ams] Intermittent NTP Server Connectivity Issues
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[VPC] - [fr-par] DNS resolvability issues through private network
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[REDIS]-Redis High Availability cluster failover unavailable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Partial EMaaS network instability in DC5 room 7
-
resolved
Here is the list of affected racks in DC5 ROOM 7 : S7 D1 S7 D7 S7 D13 S7 D16 S7 D20 S7 D72 S7 C18 S7 C24 S7 C25 S7 C31
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - [DC3] Switch issue on Room 44 b21
-
resolved
Switch has been replaced. Services are up again. Incident is resolved since 11:37 local-time.
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[Serverless Functions and Containers] connexion refused
-
resolved
Issue is now solved. Between 2025-09-08 17:57 UTC and 22:34 UTC, one of our load balancers in front of our infrastructure was down. As a result, during that time frame, around 1/6th of the users on the fr-par region might have faced connectivity issues to their Serverless...
Excerpts are shortened. Read the full incident on Scaleway's status page.
Emails to Orange MXs delayed
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - [NL-AMS-1] Partial Outage-Room H2 rack EE17 block D
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] - [DC2] Chassis failure Room 101 Rack G22
-
resolved
The chassis PSU has been replaced and the boot configuration reviewed by our team.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative APIs] - Mistral Small 3.1 slowness
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Email Service - Delay
-
resolved
Since 9:00 AM, outgoing emails are experiencing delays due to high traffic. This may impact the timely delivery of emails. The situation is now under control.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WEBHOSTING CLASSIC]-Blacklist Microsoft
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Edge Services - Partial Outage
-
resolved
A duplicate entry in our Database led to cache service crash, impacting all Edge Services customers We’ve manually fixed it. We identified the root cause, which is a missing check to avoid these duplicate entries.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Registry] - fr-par Partial Outage
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] - Public switch down in DC5 room 1.1 rack B10
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[VPC-GW]-random failure on VPC-Gateway creation
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Webhosting]-SMTP blacklisted on Yahoo from classic webhosting service
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[COCKPIT]-[All Regions]-Cockpit APIs experiencing random errors
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Object-Storage] - Higher rate of 500 errors
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Object-Storage] - Higher rate of 500 errors
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Apple sillicon]-Partial Outage
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] - Public switch down in room 101, rack G34, block M
-
resolved
The issue has been fixed. If your server is still unreachable, please reach to our support team via ticket
Excerpts are shortened. Read the full incident on Scaleway's status page.
[OBJS] - fr-par - Elevated error rate and latencies
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[AMS] - Public Switch issue in Room : Hall 2 E-E, Baie : E31, Bloc : N
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[BookMyName] - Issue Creating/Updating Some Domains
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - [DC2] - RPN switch is unreachable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[MANAGED INFERENCE] - Increased time for deployment creation and update
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[TEM] fr-par - Transactional Email sending queue blocked
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Object Storage] - [fr-par][nl-ams][pl-waw] High Latencies
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[REGISTRY] - 50X Bad Gateway error when pushing images
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[NETI] - [nl-ams-1] network incident
-
resolved
The switch is back online and all the servers associated too.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Kapsule - Control plane metrics not pushed to Cockpit
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[BOOKMYNAME] deliverability issue with free.fr
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WEBHOSTING] Blacklist Microsoft
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Generative API] mistral-small-3.1-24b-instruct-2503 slowness
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] - DC3 - room 4-5 - rack D15 - Power issue
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DOMA] - tlds .pm .tf .wf .yt unavailables
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DOMAIN] - issues on Domain API
-
resolved
Our team has deployed a fix, and everything is now back to normal with the API.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox VPS] - Provider instabilities
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[KUBE] - [fr-par] System images cache issues
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] - DC2 room 101 rack G26 - Dedibox unreachable
-
resolved
The rack is now up and running. Servers are now reachable.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Kapsule] Kubernetes API server degraded performance
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[OBJECT STORAGE] - Impossible to upload object through S3 from the console
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[OBJS] - [fr-par] Increased rate of 5xx errors
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[NETWORK] - Stockholm - Traffic blackhole
-
resolved
An internal configuration issue caused a traffic blackhole in Stockholm. This issue impacted the availability of our public products in the Stockholm region. The issue has been resolved and the traffic is now correctly routed.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Redis] - [IRED] Loss of public IP
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Redis] - [IRED] Loss of public IP
-
resolved
Some Redis 2-node HA instances experienced issue with their public endpoint, which became unreachable. This issue has been resolved for the affected instances, we are monitoring them.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[IPAM] - [fr-par] Service degradation
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[IPAM] - [fr-par] Service degradation
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[IPAM] - All AZs - IP booking and updating issues
-
resolved
We experienced issues with IPAM, which affected the ability to book and update IPs across all availability zones. This may have had an impact on the provisioning and management of your IP addresses. It lasted from 10:17 AM to 10:24 AM and is now resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] - [DC2] room 101- g23-8 - Dedibox server down
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Jobs] - [NL-AMS] - Logs visibility issue
-
resolved
Between 24 July 2025 at 10:13 UTC and 28 July 2025 at 13:00 UTC, some clients in the NL-AMS Region experienced issues accessing or viewing the logs of their Serverless Jobs. Logs from jobs executed during this period may be temporarily or permanently inaccessible.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Functions/Containers] - [fr-par] - Resources creation pending
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[INSTANCE] - [NL-AMS-1] Instance creation failure
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[CAAS] - [FR-PAR] - Container creation pending
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WBHE/WBHD] - Websites show "421 Misdirected Request" when using Cloudflare.
Names an upstream provider: Cloudflare.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[SUPPORT] Unavailability of support
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[MONGODB] - FR-PAR - Deployment Issues
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] - [fr-par-1] Switches reboot
-
resolved
Short description: On July 25th, at 15:42 UTC, switches in rack D14 experienced a reboot, impacting public services for racks D14 to D16 and rpn services for rack D14. Services were restored at 15:47 UTC. Note : incident is already over and cause it most likely power failure in...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[VPC-API/IPAM] - [fr-par] VPC API down
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[CAAS/FAAS] - [fr-par] - VPC Serverless
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[BLOCK STORAGE] - [FR-PAR-1] Disruptions on SBS for actions on volumes
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[KAPSULE] - Node provisioning issue
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] Public Switch Issue - Room 101 Rack G32
-
resolved
The incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Redis] - Instance creation currently unavailable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[VPC] Connectivity Issues for some GPU Instances in NL-AMS-2
-
resolved
We experienced connectivity issues with some GPU Instances within the VPC in the NL-AMS-2 region. The incident occurred between 09:07 UTC and 14:32 UTC. The issue has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox - DC2] Switch down room 101 rack g27
-
resolved
The rack is out of service. Impacted customer will be contacted and a replacement will be offered.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[IAM] ELT - Organization Switch Issue After User Role Migration
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC3] - Switch down - Room 4-6 rack b16
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox]- Debian 10 installation issue
-
resolved
The anomaly originated from Debian 10 “Buster,” which had been EOL since June 30, 2024. Following this, Debian switched its packages to archive repositories, meaning that the repositories were no longer available on the current repositories. We had to update this installation...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Domain] Error 503 and Internal Error for domain ordering and administration on the Scaleway console.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Domain] Temporary interruption of Domain Services on BookMyName
-
resolved
BookMyName.com website and API were not available from 6:30 PM to 8:15 PM This incident impacted domain registration and administration on the Scaleway console.
Excerpts are shortened. Read the full incident on Scaleway's status page.
SMS Routing to US Numbers
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
DEDIBOX - Suchard down in DC5 Room 1 Rack D27
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Apple Silicon] Consumption billing
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[fr-par-2] - Degraded performance across several services
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[COCKPIT] - [ALL REGIONS] - Interruption of Scaleway logs and metrics for a small subset of customers
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Some OS install are broken on Dedibox
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC3] Public switch DOWN - ROOM 4 4-5, Rack : E18
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[RPN-SAN] RPN-SAN Network Connectivity Loss
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] - [DC2] RPN switch down - room 205 rack H7
-
resolved
There was an issue with the uplink. The incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] Public switch DOWN - Room 1 1 Rack A42
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[GenerativeAPIs] Product is not reachable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[EM/DEDIBOX][DC3] Electrical issue / multiple reboot in DC3 room 4-5 rack D15
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC3] Public switch DOWN - Room 4 4 Rack E12
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] Public switch DOWN - Room 1 1 Rack A16
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Par2] Llama 3.3 and Gemma3 are unstable
-
resolved
The services are operational since July 16th 1:00 PM.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] Public switch DOWN - Room 101 Rack N15
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[NL-AMS] High latencies on Object Storage
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[REGX] - [AMS] Container Registry Service Disruption
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[GenAPI] - [fr-par-2] - Service instability
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[nl-ams-1] degraded performances due to abnormal temperature
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] - [DC5] Network RPN switch failure
-
resolved
The switch is back online.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[fr-par-2] Degraded performances due to abnormal temperature
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Secondary DNS] - Secondary DNS 62.210.16.8/nssec.online.net is down
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DNS Resolver] - DNS resolver 62.210.16.6 seems down
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WEBHOSTING] Blacklist Microsoft
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[SSDB] - File system full on worker server
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network] Redundancy Loss PAR1
-
resolved
Equipment has been replaced and everything is back online.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[VPCL] - [nl-ams-3] Connectivity Issue
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[MGDB] - [fr-par] MongoDB deployment failure
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Issue on DNS resolvers between Scaleway/Dedibox and Linode autoritative servers
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Console] Incorrect quota limits shown in console
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network]-RPN switch is down in DC5
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[NETWORK] [AMS] - Switch h6-6b54-2.ams1 is down
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[NETWORK] switch down in Datacenter : DC5, Room : 1 1, rack : A44
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network]-switches down in DC3 racks D14, D15 and D16
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Support] Slower answer for the support
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Webhosting]- fr-par - Storage Quota issue
-
resolved
This incident has been resolved. The issue should have only impacted a handful of DDX2ELT webhostings.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Billing]- issues with payment mode change
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[AMS] public switch issue in Hall 2
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] - public - switch issue in room 101-k31-2
-
resolved
Uplink configuration has been updated and corrected. The situation is resolved. Please contact Support if the issue persists.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[EDGE] Issue leading to errors 502
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Phishing
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WEBHOSTING] - [PAR2/PAR] - Latency on pf-012 websites
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[IOC] - Elevated error rate on api-compute
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[VPC] - DHCP, DNS traffic lost on fr-par-2
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Kapsule] Some clusters control plane cannot be reached on fr-par
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] - Public switch issue in DC5 room 1 1 rack D27
-
resolved
Switch has been rebooted per the field team.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] - Public switch issue in DC5 room 7 rack C57 bloc A
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[pl-waw] Users can't connect to their functions/containers endpoints Affected products: Serverless Functions/Containers
-
resolved
Incident is now closed. After investigation, this was caused by a rare faulty auto-healing on LB side. Team will add more monitoring so we are alerted sooner. Sorry again for any inconvenience.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[NETWORK] [DC3] - DC3 room 4-5 rack C7/C8/C9 unreachable
-
resolved
Public switches in racks C7/C8/C9 went down at 5:34PM CEST Everything went back at 5:42PM CEST
Excerpts are shortened. Read the full incident on Scaleway's status page.
[BILLING] DDX2ELT clients SEPA payment failures
-
resolved
A fix has been deployed to prevent this from happening again for future billings. SEPA direct debit has been relaunched for customers whose CB payment failed. However, for CB payments that worked, there will be no refund on the CB and no direct debit launched on SEPA. We...
Excerpts are shortened. Read the full incident on Scaleway's status page.
Object storage issue on a small subset of buckets on pl-waw region
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[KAPSULE] ControllerUnpublishVolume fails on volume migrated to SBS
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox RPN] RPNv2 connectivity issue between DC
-
resolved
The cause of the incident has been identified, and a fix has been applied so that it doesn't happen again.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Kapsule] [fr-par] - K8s integrated dashboards are unreachable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[SUPPORT] Unavailability of support
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Webhosting][classic] Err 500/SSL issues
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[SUPPORT]-Unavailability of support
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Functions/Containers] [fr-par] users might experience issues creating custom domains
-
resolved
The root cause has been identified. A limit was reached, preventing new domain challenges to be created since 2025-05-26 06:42 UTC, thus leading to errors for new domains creation. This affected only a small part of the fr-par infrastructure (~20% of users). We are going to fix...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[VPS] -VPS proxy is down
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox RPN] - DC3 room 4-6 - RPN instability
-
resolved
A faulty link on a router generated packet loss and connectivity issues on the RPN network in DC3 room 4-6 between Friday May 30th and Monday June 02nd. This is now resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[COCKPIT] Users cannot access Grafana
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dédibox] Installation issue on Ubuntu 24.04
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dédibox] Installation issue on Ubuntu 20.04
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Console] Users can't validate their phone numbers
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network]-No RPN/PUB for servers located in AMS1/H2/EE17 bloc D
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit]-Grafana high latencies
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network]-No RPN/PUB for servers located in AMS1/H2/EE15 bloc K and M
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WEBHOSTING] - Blacklist Microsoft
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX VPS]- Inability to manage VPS servers
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[SECRET MANAGER] - "CreateSecretVersion" and "AccessSecretVersion" down in fr-par.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[KEY MANAGER] - Key Manager down in fr-par
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[ELEMENTS] Multiples elements products are unavailable on FR-PAR-3
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Console]-Organization Settings and Support Tickets Pages Temporarily Unavailable
-
resolved
The issue appeared at 3pm, after a new release. We rollbacked to the latest stable state and we will be merging a fix for what happened as soon as possible.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] - Private switch issue in DC5 room S1 Rack C34
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] - Public switch issue in DC2 room S101 G22 bloc N
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[AMS] - Public and private switch issue in DC AMS rack EE22 room hall2
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[COCKPIT] - all-regions - Data visualisation in Grafana partially affected for new projects
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[BOOKMYNAME] BookMyName API timeouts
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[GAPI] - fr-par - gemma3 and whisperX model unavailable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] Public switch issue in DC2 Room 101 Rack A20
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Account] Captcha verification failed
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] - Public switch issue in DC2 Room 101 - s101-g27-13.dc2
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox]-C57/1/DC5 - RPN switch issue
-
resolved
RPN service was unreachable during 11 minutes for the associated servers. Start time : 2025-05-16 16:15 CEST End time : 2025-05-16 16:26 CEST
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] - Public switch issue in room 203-B rack J5
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[ELASTIC-METAL] - Rack A30 / Room 7 / DC5 - Device rebooted
-
resolved
EM unreachable from 2025-05-16 05:07 UTC to 05:11 UTC (4 minutes). The associated network device rebooted unexpectedly.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[GAPI] [fr-par-1] Generative APIs is down
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[VPC][FR-PAR1] DNS Resolution Disruption
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[SECRET MANAGER][FR-PAR] - Errors in secret creation
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[REDIS][FR-PAR1] Cluster issue
-
resolved
The root cause was due to the VPC incident we encountered this morning. https://status.scaleway.com/incidents/nygwhbpk0sd4 During this time you may have encountered instability on your Redis clusters. Everything is back to normal. If you are still encountering an issue please...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[VPC][FR-PAR1] Network disruption
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] Rack H22 block N, block F unreachable.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WEBHOSTING][ELEMENT] - Orders temporarily unavailable on Elements
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[HOSTING] Hostings on pf-1004 are not accessible
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC3] - Private switch issue in DC3 Room 4-3 : s43-d20.rpn.dc3
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC3] - Public switch issue in room 4-5 s45-d9.dc3, s45-d10-dc3
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] - Public switch issue in room 101 - s101-g27-13
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DDX2ELT] Payment Retry Issue for DDX Invoices via the ELT Console
-
resolved
A fix has been deployed, this incident has been resolved
Excerpts are shortened. Read the full incident on Scaleway's status page.
[IAM] Members can't access to the console
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[dedibox] Display issues
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] Switch down-Room 1 - Rack B10
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WEBHOSTING] - pf17-mysql is down.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WEBHOSTING] - pf14-mysql & pf15-mysql are down.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] - fr-par-1 (DC3) - Multiples reboot s45-c5.dc3
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] Switch down-Room 1-Rack D53
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Jobs] some schedules may execute at unexpected times
-
resolved
The incident has been resolved
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Registry] - [fr-par] - Instabilities
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Object Storage] - Checksum error in some client/sdk
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[INSTANCE] Automatic IP deletion issue when deleting an instance
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[AMS] Switch down AMS1-Hall 2-RackDS7
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Object Storage - pl-waw] - High error rate
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[storage] Issues on FR-par block storage
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[OBJECT-STORAGE] PL-WAW latencies
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC3] Switch rebooted in DC3 room 45 rack D9
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[FR-PAR-1]- IOT HUB
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[RDB] - Instabilities in delete workflow
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC3] Switch Down in DC3 room 46 rack D8
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WEBHOSTING] Platforms migrations on Cloud Hostings
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Webhosting]- Contacts loss using webmail solution on classic hosting
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Webhosting]- emails inaccessible on classic hosting : 504 Gateway Time-out
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] - Room 1-1 rack B9 The bay is not responding, technicians are on site to investigate.
-
resolved
The problem was on the switch side which affected several servers and a downtime that lasted from 22h35 until 1am Paris Time UTC+2 The switch has been restarted and fixed. It is now working correctly.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[API] - Account API down and also the console as a dependency
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[HOSTING] encounter errors on email connection on web hosting classic offer
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Instances - SBS] - SBS migrations temporarily disabled
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[TRANSACTIONAL EMAIL] Errors on API email creation
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[BLOCK STORAGE] - [fr-par-1] - Increase of API latency
-
resolved
Starting at 18h00 UTC block storage API response times increased until it became really significant at 19h02~ UTC. This impacted the API with slow response times. Some calls have failed (Internal error) due to the database load. No impact on Data plane (block volumes)...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC3] - Switch down room 4-4 rack B15
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] [nl-ams] - No Scaleway metrics and logs for all products
-
resolved
Scope : NL-AMS, on metrics/logs provided by Scaleway product's Time-range(Paris Time) : from 11:35PM on 10/04/25 to 9:52AM on 11/04/25 Summary : Metrics and logs redirected from Scaleway products to your cockpit were not ingested during the time of the incident....
Excerpts are shortened. Read the full incident on Scaleway's status page.
[fr-par] - High Latency on Cockpit
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[PAR1] - Services instability
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] DC5 room 1 rack D29 - public network down
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[COCKPIT] - fr-par - 4 unhealthy nodes
-
resolved
4 nodes went unhealthy which caused error 500 in ingestion for some clients. Resolved this morning at 09:00 AM.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[TEM]-Increase Orange spam reports
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[TEM]-Increase Orange spam reports
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network]- RPN down for few minutes in DC2/S205/E3
-
resolved
start: 14:01:27 UTC end: 14:06:14 UTC
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network]-RPN unstable AMS1/H2/EE22 bloc N
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[COCKPIT] All regions - Product monitoring latency
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] public and private switch issue in s101 g30 bloc J
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[AMS1] public and private switch issue in AMS1/Hall2/E21 bloc L
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network]-No RPN/PUB in DC3/S45/F18
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[TEM / FR-PAR] Latency while sending emails
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Object Storage] - Object Storage high error rate in PL-WAW
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[CLASSIC WEBHOSTING] Hosting partially unavailable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network]-RPN unavailability
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC3] Switch Down in DC3 room 43 rack A18
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WEBHOSTING] - Hosting error on pf-1005
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[COCKPIT] Scaleway metrics / logs may be missing
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - [DC3] - Switches in S45/A6 S45/F18 down
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] Public switch issue in DC2 Room 203-B Rack J3.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Support]- Unavailability between 7 and 10 pm CET
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[RPN] [DC3] - Switch Down s43-c13.rpn.dc3
-
resolved
After an electrical reboot, the switch is working well. The RPN connection is back.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit][nl-ams] Ingestion is partially unavailable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[JOBS] Partially downgraded service on FR-PAR
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - Unable to order Dediboxes' servers
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[fr-par] - Network instabilities impacting multiple products
-
resolved
Situation is back to normal on all products. We close the incident. A postmortem is available in the history of this ticket.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Scaleway Console] - Organization switch and edit profile unavailables
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Cockpit] - Data usage in Console isn't accurate
-
resolved
Cockpit current data usage displayed in Console was not accurate (missing info from one or more region).
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Webhosting] - Platform pf-1010 Slowness Due to High CPU Load
-
resolved
Our hosting now has more resources and won't be affected anymore by high CPU load. Hence, the situation is back to normal.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC3] [RPN] RPN switch down DC3 A21 4-5
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[SERVERLESS JOBS] Docker image pull fail randomly with authorization error
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] Public switch issue in 203-A, Baie : M10, Bloc : A
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[RPN] RPN switch down in DC3 - S44 - B8
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] - Instability on Dedicated Servers
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC3] Switch down in DC3 room 4-5 rack C22
-
resolved
A faulty device was replaced.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC3][DC5] - RPN DC5-DC3 failure during maintenance
-
resolved
During an isolation procedure for RPN DC3-DC5, all the BGP sessions were reset for unknown reason. One link was still working, so around half of the RPNv2 traffic between DC3-DC5 RPN was impacted.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] - switch down in DC5 room1 rack 39-4
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[KAPSULE] Nodes Not Properly Deleted During Cluster Deletion
-
resolved
This incident has been resolved and the instances concerned have been deleted.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2 - IPFO] - Emergency maintenance of Dedibox router in DC2 S101
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] - Chassis down DC2 - S101 H24
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] Switch rebooted DC2, Salle : 101 101, Baie : G36, Bloc : A
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[NATS][Queues][Topic and Events] Missing Cockpit metrics
-
resolved
Since Feb 20th at 11h to Feb 21th at 12h, metrics from the NATS, Queues, Topic and Events products are not stored in cockpit.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Observability] Degraded Cockpit performance on nl-ams
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] Public switch rebooted Room 1 - 1, Baie : A62
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC3] - Public switch reboot room 4 4-5 rackd9
-
resolved
Data center: DC3, Room: 4 4-5, Rack: D9 The public switch has been restarted. We have no public service on the servers connected to this switch for a few minutes from February 19 23:11 UTC to 23:16 UTC. RPN is not impacted.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Jobs] product is not accessible in nl-ams region
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] RPN switch reboot
-
resolved
RPN switch rebooted at DC2, room 101 101, rack K37 and L37. The service was down for a few minutes from 2025 Feb 18 11:33 UTC to 11:39 UTC., we apologize for the inconvenience.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] RPN Switch reboot room 203B - J2
-
resolved
No RPN service on servers connected to this switch for 5 minutes from 2025 Feb 18 04:38 UTC to 04:43 UTC.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Transactionnal Email] Microsoft Blacklist on one of our shared Ips
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] Switch reboot at DC5 - Room 1-1 - Zone 101 - Rack C51
-
resolved
No public services on servers connected to this switch for 5 minutes from 07:02 UTC to 07:07 UTC the 2025 Feb 16
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Scaleway Webhosting] - Hosting partially unavailable on PF 1010
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Apple Mail Services] : Blacklist of our Asn
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] DC3 - Room 4-5 - Rack C20 - Public switch reboot
-
resolved
Public switch rebooted due to a power issue. Impact : No Public service on servers connected to this switch for 5 minutes from 04:56 UTC to 05:01 UTC.
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[Apple] - Extended delivery time Apple Silicon servers
-
resolved
Due to recent changes in network automation, Apple Silicon customers have experienced extended delivery time for new servers, or delivery failures (servers would be reported in error state). This only impacted new orders or re-installation of existing server. Issue started...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] - Switch down room 101 - Rack G24 - block L
-
resolved
Due to a mistake during the investigation of a switch issue, this device was rebooted. This reboot generated the unreachability of its servers for 3 minutes.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] - Switch down-Room 101 -Rack G32 - Block L
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[KAPSULE and LOAD BALANCER]Difficulties to create Kapsule cluster on FR-PAR and to create a Load Balancer for new Kapsule clusters on FR-PAR
-
resolved
This incident has been resolved
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Functions/Containers] [nl-ams] 503 errors received by clients calling their functions/containers
-
resolved
On nl-ams region, between 2025-02-11 10:24 UTC and 2025-02-11 11:47 UTC, users might have received 503 errors (upstream connection termination) when calling their functions/containers: ~1.2% of requests estimated on that time frame, mostly grouped in the first hour: around ~3.6%...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC3] public switch issue in DC3, Room : 4 4-6, Rack : B23
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Webhosting] maintenance on cPanel 1010 platform
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network]-DC2 switch reloaded
-
resolved
Switch has been replaced and configuration applied. All servers should be reachable.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[NL-AMS] Intermittent DNS failures in Serverless Containers cluster
-
resolved
No issues of this kind have appeared during the week-end, we are going to close the incident. Sorry again for any inconvenience.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[FR-PAR / NL-AMS / PL-WAW] Intermittent DNS failures in Serverless Containers cluster
-
resolved
The incident is now closed. More details regarding the incident: following an unattended upgrade on some nodes in our infrastructure, some services have encountered networking problems. We have patched the whole infrastructure to prevent this specific issue from happening again....
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] Switch down Room 9 Rack : C50
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] - Switch down Room 103 Rack F2
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WEBHOSTING] Blacklist Microsoft
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[FR-PAR] Pushing images on fr-par is slow or fails
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[KAPSULE] Some node failed to pull image from registry
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network]-DC5 s1-b43 switch reloaded
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[NETWORK] Dedibox DHCPv6 service issue
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] - No PUB in DC3/S45/C20
-
resolved
the switch s45-c20.dc3 rebooted unexpectedl start: Jan 31 16:47 UTC end: Jan 31 16:52 UTC duration: 5 min Impact: 300mbps / 20 servers
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[Serverless Function/Containers][nl-ams] Service Disruption Affecting 5% of Functions/Containers in nl-ams
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network]-No RPN available in AMS1 Hall 2 rack F17 Bloc H
-
resolved
The incident occured between 09:31:17 and 09:37:49 UTC. router status is nominal now.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[OBJECT-STORAGE] CORSPreflightRequest on Bucket issue
-
resolved
The fix has been deployed everywhere.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] DC5 - room 1 - rack C51 - public network down
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[fr-par-1] Latency Block Storage Issues
-
resolved
A BSSD volume cluster was put under heavy stress since 29/01/2025 - 12h30 UTC because of unusual number of volumes to purge. Issue has been diagnosed and patch applied at 29/01/2025 - 16h35 UTC to limit latencies impact. Preventive measures have been taken to prevent another...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Functions/Containers][fr-par/nl-ams] Rare CPU/RAM metrics loss for old functions and sandbox v1 containers
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Containers] AMS and WAW namespaces not showing up in the console
-
resolved
Serverless containers namespaces (and containers) on AMS and WAW are available again on the console. A faulty condition had slipped into the console code, hence the issue. Sorry for the inconvenience.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[CONSOLE / FR-PAR] Listing/Delete Private Network resources in the Console issue
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[INSTANCE] Some l_ssd instances on fr-par cannot stop properly
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[IAM] - Problems updating principals in IAM policies via Scaleway Console
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox]-No more access possible on dedibox BMC
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network] [DC3] - No public access DC3/S45/C20
-
resolved
January the 19th, the switch s45-c20.dc3 rebooted 7 servers impacted Start: Jan 19 17:36:01 UTC End: Jan 19 17:40:41
Excerpts are shortened. Read the full incident on Scaleway's status page.
[OBJECT-STORAGE] [AWS CLI] AWS CLI enforces integrity header on PUT and POST requests
Names an upstream provider: AWS.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[KAPSULE] Some WAW mutualized clusters down
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[PAR & AMS] Degraded connectivity between PAR and AMS
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network]-Elastic Metal leaf down on AMS1
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Observability] Ingestion issues on Cockpit
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[RDB] Intermittent disruption to some database on AMS 09/01
-
resolved
The 9th January, between 18:15 and 18:45 UTC, we experienced network instability issues that caused intermittent disruptions to some of our databases. The issue has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WEBHOSTING] Blacklist Microsoft
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network]- public switch down in DC5, room 7 7, rack D43
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[RPN] [DC3] - Switch s44-c5.rpn.dc3 unavaibility
-
resolved
Following the deployment of a new configuration, 5 servers connected to a switch lost connection to the RPN network for a minute. Location of the switch is -4/C5/PARDC3. The incident is totally resolved now.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[EM-VPC] - Private Network and Flexible IP cannot be attached nor detached to EM
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Elastic Metal] - Rescue OS even in Normal mode
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Website] - Scaleway Website & Console partially unavailable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[BILLING] False payment method validation process alarm
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[dc2] Public and private switch issue in DC2 - Room 101 - Zone 101 - Rack G21 - Bloc J
-
resolved
The switch is functional again in both private and public.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Degraded performance on instances infrastructure in FR-PAR
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
Temporary Support unavailability from December 31th, 4PM CET to January 1st, 6AM CET
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[CONSOLE] dedibox console, sms not received on 2FA
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[RPN] RPN switch is down in AMS1
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Webhosting]-Database unreachable on classic hosting
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Elastic Metal] DC5 - Room 7 - Rack A56 - Rack down
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] RPN Switch reboot S1 D14-5
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[KAPSULE] Some nodes do not get a public network
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Auth]-Issue with automatic quota
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[OBJECT] NoSuchBucket error in response
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[TEM] Cockpit Data Unavailable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[KAPSULE] full isolation nodes doesn't work
-
resolved
A node patch has been released and recent/rebooted nodes will fix the issue.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] DC2 room 101 rack N15 block G - PUB/RPN switch issue
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] DC3 room 4-4 rack F8 blocks C D E F - Public switch issue
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] DC2 room 301 rack B5 - PUB switch issue
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC3] Public switch issue room 4-5 rack D22
-
resolved
A faulty device has been replaced. We apologize for any inconvenience caused.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Object Storage] - SSE-C MPU impossible to download
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX] DC2 room 101 rack H26 block I - PUB switch issue
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[SQS]-many SSL errors when connecting to SQS queues
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] IPV6 prefixes were unreachable in room S301
-
resolved
An internal incident caused a service interruption for IPv6 prefixes on one of our public routers in DC2, room S301 Customers in the racks C9 to C16 and the customers behind the racks B1 to B5 may have been impacted. The incident has been fixed and the procedure were being...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] Switch rebooted in Room 1 rack D46
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[CONSOLE] Scaleway Element console show 403 err
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[REGISTRY]-Registry Overbilling
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC3] Public Switch rebooted in rack S46-F2
-
resolved
Following our investigation into the recent reboot of the public switch inside rack S46-F2 at our DC3 data center, we have determined that there are no issues on our end
Excerpts are shortened. Read the full incident on Scaleway's status page.
[INSTANCE]-IP-Mob migration happened one day too soon for last 3 batches
-
resolved
The 28/11 we migrated the end of nl-ams-1 (~1000vms) zone instead of making it a day without migration because of the black friday the 29. It accelerated the migration of fr-par-2 (1700~ vms) which happened the 2/12 instead of 3/12 and the beginning of fr-par-1 (1700~ vms) which...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[KAPSULE] Kapsule ARM nodes are broken in 1.31+
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[PL-WAW] Cockpit Scaleway metrics & logs are not ingested.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[NL-AMS] API elevated error rate on the region
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Functions/Containers] [fr-par] functions and containers endpoints unavailable
-
resolved
The issue has been fully resolved. Our investigation revealed that a faulty node caused a disruption in our internal network traffic, leading to the errors experienced during the incident. We are implementing additional monitoring to help prevent and quickly detect similar...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[NETWORK] [AMS] - Switch h6-6b51-2.ams1 is down
-
resolved
The switch has been replaced.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Registry]-FR-PAR registry unavailable
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Storage]- Increased frontal traffic on fr-par
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[TEM] Delay in outgoing traffic
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[NETWORK] [DC2] - Switch down in DC2 room 203-b rack I13, block B
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[registry] [fr-par] certificate issue causing push/pull issues
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[NETWORK] Network slowness in fr-par region
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[RPN] [DC3-DC5] - Faulty link causing latency/packetloss
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX/ELEMENTS]-UCEPROTECTL3 BLACKLIST
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[TEM]-Some domain were blocked
-
resolved
The domain score calculation and report had an issue that lead to domain being blocked. Date/time: November 19th from 2pm to November 21th 4pm (Paris time)
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Account] Login failure on console.scaleway.com
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[RPN] [DC3-DC5] - Faulty link causing latency/packetloss
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DEDIBOX/ELEMENTS]-UCEPROTECTL3 BLACKLIST
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[NETWORK] Network slowness in fr-par region
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Dedibox] DC5 room 1 rack A39 - pub network down
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[registry] [fr-par] certificate issue causing push/pull issues
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[M&Q]-High latency of Messaging and Queuing services on fr-par and nl-ams
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Network]-RPN router ex33-s44-2.rpn.dc3 control-plane failure
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Jobs] jobs stuck in queued status
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] Switch down Room 101 - Zone 101 - Rack G21 - Bloc L
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[S3] issue on NL-AMS
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC3] - Switch s46-F2.dc3 rebooted
-
resolved
Reboot occurred this afternoon at 3:06 PM (Paris timezone) and production is back to the normal For information: Room s46 Cabinet: F2
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Jobs] Intermittent DNS resolution failure
-
resolved
The issue has been resolved
Excerpts are shortened. Read the full incident on Scaleway's status page.
[pl-waw-2] - Block storage downtime
-
resolved
[14:25 UTC] Internal maintenance led to an incorrect network configuration making 3 servers unreachable by the Cluster. [14:59 UTC] The configuration has been fixed and the Cluster has returned to a healthy state. Preventive measures have been taken to prevent another...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[TEM] - Domain validation exceeded process time
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[SERVERLESS DATABASE] - Some databases are unable to start
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Instances] Issues while attaching or detaching b_ssd volumes on fr-par-1
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Object Storage] - Error 403 with operations from the console
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] Public Switch rebooted in Room 1 - Zone 1 - Rack A67
-
resolved
Servers behind this switch were unreachable for 2/3 minutes. From 10h05 to 10h08 (Paris timezone).
Excerpts are shortened. Read the full incident on Scaleway's status page.
[WEBHOSTING] Blacklist Microsoft
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC5] RPN Switch down in DC5 Room 1 baie C53-1
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DC2] - High error rate on s203b-i5-1 switch uplink
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DBaaS] [Instances] Database instability in fr-par
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[Serverless Functions/Containers] - Unexpected Service Deletion Due to Temporary Errors
-
resolved
We've resolved an issue affecting our Serverless Functions and Containers products. Our platform uses Knative under the hood, and a bug in Knative was causing some services to be incorrectly marked as "Not Ready" after encountering temporary errors or crashes. The root cause of...
Excerpts are shortened. Read the full incident on Scaleway's status page.
[DBaaS] [INSTANCES] Database instability in fr-par
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.
[fr-par] - Network instability
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Scaleway's status page.