sevanalysis

Scaleway

Infrastructure. Source: Scaleway status page.

Incidents, last 90 days
130
Median to mitigation
1h 51m
Median to resolution
2h 37m
p95 to resolution
18d 3h
Naming an upstream provider
0%
With a postmortem on the status page
0%

What failed, last 90 days

The text does not say enough to tell39
Network, DNS, routing or connectivity failure28
Hardware, power, cooling or another physical failure9
AI model returned degraded, wrong or empty output (not errors or timeouts)7
Data delayed, stale, lost or corrupted, or needing replay after recovery6
Orchestration, control plane, service discovery or load balancing failed5
A code release introduced the failure5
A provider or third-party service this vendor depends on failed5
Exhausted memory, disk, CPU, queues, connection pools or quotas4
CDN or edge layer failed or served bad content4
A zone, region or data center became unavailable2
A schema or data migration caused the failure1
Traffic surge or denial-of-service attack1
A configuration change caused the failure1
Security incident or emergency response to a vulnerability1
Login, tokens, certificates or credentials failed1

Tagged by deepseek/deepseek-v4.1-flash from each incident's updates. See the methodology.

Incidents per month

All recorded incidents

[GAPI] - [global] - Dedicated deployment deletion failing major 2026-10-21 18:05 UTC open

Affected: Generative API

  1. investigating

    Since 7 pm, dedicated deployment deletion has been failing. Re-creation after deletion will remain impossible until the incident is resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

P3 - [INSTANCES] - it-mil-1 - Instance APIs down minor 2026-10-21 16:31 UTC open

Affected: Instances, VPC

  1. identified

    Since 16:00 UTC, Instances APIs are unavailable on it-mil-1. This also has some minor impacts on the region: unable to delete a VPC or a project.

Excerpts are shortened. Read the full incident on Scaleway's status page.

P2 - [WEBHOSTING] - PHP Emergency maintenance critical 2026-10-21 14:38 UTC open

Affected: Hosting, Web Hosting

  1. identified

    The PHP project released today a fix for two critical vulnerabilities allowing unauthenticated remote code execution (CVE-2026-109618, CVE-2026-109619, CVSS 9.2 — no complete mitigation exists): https://www.php.net/archive/2026.php#2026-10-21-5 As a precaution, we have taken...

  2. identified

    [Update] Security Maintenance – Web Hosting Services Security patching for the php2shell vulnerability is progressing: cPanel Environments (Resolved): PHP versions have been updated across all Scaleway and Online.net cPanel servers (as well as Scaleway Plesk). Maintenance mode...

Excerpts are shortened. Read the full incident on Scaleway's status page.

Emergency Maintenance - Dedibox Console critical 2026-10-21 14:37 UTC open

Affected: Dedibox, Dedibox Console

  1. investigating

    Emergency Maintenance in Progress As part of our investigation into the PHP2SHELL vulnerability (CVE), we are placing console.online.net and api.online.net into maintenance mode as a precautionary measure. The entire console is temporarily unavailable. This maintenance affects...

  2. investigating

    Investigation and mitigation of the PHP2Shell vulnerability are still ongoing. Your data and dedibox servers remain safe. You can continue to manage Dedibox servers through the Scaleway Console. We will restore the normal service status once maintenance is complete.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BookMyName][Security] Emergency maintenance - BMN services unavailable critical 2026-10-21 14:06 UTC open

Affected: BookMyName

  1. investigating

    Started: 21 Oct 2026, 15:50 CEST Status: Emergency maintenance in progress Impact: All BMN services are unavailable. The PHP project released today a fix for two critical vulnerabilities allowing unauthenticated remote code execution (CVE-2026-109618, CVE-2026-109619, CVSS 9.2 —...

  2. identified

    Update at 18:40 CEST The BookMyName website, its webmail, and the RDAP services are back up. The redirection service is still down: it requires further investigation before it can be patched and restored.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Block Storage] [fr-par-2] - Block Storage control plane issue during upgrade minor 2026-10-21 10:00 UTC 2h

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: A human mistake during operations. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    An upgrade operation of the Block storage api on fr-par-2 generated a blocking transaction which impacted the control plane of this AZ The issue occurred from 12:23 to 12:28 UTC and generated a high rate of 500 errors. The problem was quickly fixed by the engineers of the...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative API] - [global] - New dedicated deployment creation temporarily unavailable minor 2026-10-21 09:20 UTC 7h 41m

Affected: Generative API

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. monitoring

    New deployment creation is temporarily unavailable due to infrastructure capacity constraints. Existing deployments are unaffected. We've identified the situation.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] (fr-par) custom logs datasources were partially unavailable for writing and querying none 2026-10-21 08:44 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    * 2026-10-20 17:45 CEST : Partial unavailability of custom logs datasource * 2026-10-20 18:00 CEST : mitigation deployed, stabilizing availability progressively * 2026-10-21 05:00 CEST : automated event happened, which triggered partial unavailability again for part of our...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[IAM] Some users experienced login issues with SAML authentication minor 2026-10-20 15:37 UTC 0m

Affected: IAM

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    Users signing in with SAML who had not yet configured MFA were unable to log in. The issue was caused by a recent frontend release. A fix has been implemented, and an updated version of the account app is being deployed.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative API] - [global] - GLM-5.3 timeouts minor 2026-10-20 15:31 UTC open

Affected: fr-par-1, fr-par-2, fr-par-3, nl-ams-1, nl-ams-2, nl-ams-3, pl-waw-1, pl-waw-2, pl-waw-3, it-mil-1, it-mil-2, it-mil-3, Generative API

  1. investigating

    Started Tuesday 20th October @ 5:04pm The glm-5.3 model is consistently returning timeout errors on all requests. We are working at fixing the issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[fr-par] Partial unavailability affecting an Object Storage cluster minor 2026-10-20 15:21 UTC 21h 2m

Affected: Object Storage

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. identified

    Following an infrastructure deployment, connectivity was disrupted across several racks, potentially impacting Object Storage customers in the fr-par region through increased latency and request errors. The issue has been identified, and our engineering teams are currently...

  2. identified

    We are continuing to work on a fix for this issue.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. monitoring

    Object Storage services in the fr-par region have returned to normal operating conditions following the deployment of the fix. Our teams continue to closely monitor the infrastructure to ensure service stability before marking the incident as resolved.

  5. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative API] - [global] - Bge-multilingual-gemma-2 became unavailable minor 2026-10-20 13:59 UTC 24m

Affected: Generative API

Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    Started Tuesday 20th October 2:50pm The model is not available. We're working to fix it asap.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] Listing data exporters results in an error minor 2026-10-20 10:12 UTC 21h 38m

Affected: fr-par-1, fr-par-2, fr-par-3, nl-ams-1, nl-ams-2, nl-ams-3, pl-waw-1, Cockpit, pl-waw-2, pl-waw-3, it-mil-1, it-mil-2, it-mil-3

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    After a faulty deployment, listing data exporters in the Cockpit Console results in error.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Degraded Performances on it-mil APIs minor 2026-10-20 09:23 UTC open

Affected: APIs, it-mil-1, it-mil-2, it-mil-3

  1. investigating

    We are currently experiencing degraded performance with it-mil APIs. Some requests may see elevated latency, intermittent errors, or timeouts. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative API] - [global] - Deepseek v4.1 flash timeouts minor 2026-10-19 17:02 UTC 20h 1m

Affected: Generative API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. identified

    19th October from 2:30pm to 7pm Some requests to the deepseek-v4.1-flash model have experienced elevated timeouts. We have implemented a mitigation, and error rates are improving. We're monitoring the situation.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless-Database]- [fr-par] - slow cold start for the DB and DB in status error minor 2026-10-19 07:45 UTC 2h 7m

Affected: Serverless-Database

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    Since Saturday October 18, 2026 at 07:55 UTC (09:55 Paris time), Serverless SQL Databases as occured slow cold start for the DB and DB in status error.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - PARDC3 / Room 4-4 / Rack C18 - PUB switch unreachable minor 2026-10-19 07:30 UTC 22h 58m

Affected: Dedibox

Failure mode: Network, DNS, routing or connectivity failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    PUB service down on devices located in PARDC3 / Room 4-4 / Rack C18 since 2026/10/18 12:30 UTC, Checks in progress

  2. monitoring

    A faulty device has been replaced.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Instances] - AMS1 / Room Hall6 / Rack 6.12.32 - ams1dc1-net-f02lf75.ams1 crashes multiple time minor 2026-10-19 07:27 UTC 2m

Affected: Instances

Failure mode: Network, DNS, routing or connectivity failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. identified

    An issue on a network device generated instability between 2026/10/17 10:42 UTC and 2026/10/17 10:57 UTC for devices located in rack 6.12.32 room Hall6 in AMS1

  2. identified

    We are continuing to work on a fix for this issue.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[FR-PAR-1] - Failure in cooling system minor 2026-10-16 17:22 UTC 1h 2m

Affected: fr-par-1, Instances

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    Servers in room 108 experience temperature increase. This lead to CPU throttling and may result into unreachable instance. We are working with our datacenter provider to fix the situation.

  2. monitoring

    Temperatures are decreasing following an intervention by our service provider.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[GAPI] - [Global] - Qwen3 Embeddings produces timeouts minor 2026-10-16 13:22 UTC 30m

Affected: Generative API

Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    Timeouts are observed on qwen3-embedding-8b model through the Generative API.

  2. resolved

    The incident is now resolved. Customers should not see timeouts anymore. We continue to monitor the related deployments.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC3] - Public Switch Unreachable at DC3, Rack S46-E16 minor 2026-10-15 08:17 UTC 4d 7h

Affected: Dedibox, DC3

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    We are currently experiencing an issue with the public switch located in Rack S46-E16 at Opcore-DC3. The switch is currently unreachable, and the root cause of the issue is still under investigation. As a result, all customer servers connected to this switch are currently...

  2. identified

    We found the root cause and applied a patch in order to recover the service. However, while further incidents cannot be entirely ruled out, our technical teams are actively working to identify and implement the necessary measures to prevent recurrence.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network] [DC2]- Switch Down in Room 205-Rack G2. minor 2026-10-15 06:03 UTC 4h 23m

Affected: Dedibox, DC2

Failure mode: Network, DNS, routing or connectivity failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We have detected a public switch is down in DC2, Room : 205 205, Rack G2

  2. resolved

    1st network device replaced at : 10:38 2nd network device replaced at : 11:58 Issue was due to network device that broke due to a powersurge in the rack

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - [DC5] - RPN Switch bay A53 and A54 planned maintenance minor 2026-10-13 10:46 UTC 24h 7m

Affected: DC5, RPN

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We have a temporary outage on a RPN Switch bay A53 an A54 which might cause traffic issue. As such, a maintenance is planned : 14/10 - 10 AM UTC/12 AM Paris time A short interruption (approximately 5 minutes) is to be expected.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - [DC5] - Rack D38 of room 1 lost connectivity minor 2026-10-12 16:46 UTC 19h 54m

Affected: Dedibox, DC5

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    We are currently experiencing a network incident affecting a switch in DC5, which is currently unreachable. Our technical team is investigating the situation and working on the required recovery actions.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DOMAIN-DNS] - DNS synchronization failed minor 2026-10-11 10:10 UTC open

Affected: Domains

  1. investigating

    Several reports of inconsistencies in the zones between our DNS servers s0.dom.scw.cloud and s1.dom.scw.cloud

  2. monitoring

    Updates had piled up, causing these issues. It has now been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Support] Delays in ticket processing minor 2026-10-08 16:35 UTC open

Affected: Excellence

  1. identified

    En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude. Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais. Nous vous...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Support] Call Handling Delays minor 2026-10-08 16:27 UTC open

Affected: Excellence

  1. identified

    Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Jobs] - [fr-par] - Jobs are stuck in a transient state minor 2026-10-08 13:38 UTC 35m

Affected: Jobs

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    [Started Around 14h00 CET] Jobs cannot be executed. Clients will see job runs stuck in transient states like validated, queued, or running. Issue is under investigation

  2. resolved

    The issue is resolved. The Jobs API v1alpha1 was not available during incident and clients may have experienced PermissionDenied errors. The Jobs API v1alpha2 was available but job runs were stuck in transient states (validated, queued or running) after start. The Jobs are being...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox VPS] [fr-par] - servers locked in Paris location minor 2026-10-08 11:48 UTC 1h 39m

Affected: Dedibox VPS

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    Customers may be unable to connect to their Dedibox VPS in the Paris location due to a locked state.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Container Registry] Increase in 5xx errors on fr-par Container Registry minor 2026-10-08 08:27 UTC open

Affected: fr-par-1, fr-par-2, fr-par-3, Container Registry, Jobs, Kafka, Serverless Container, Serverless Functions, Clusters for Apache Spark™

  1. investigating

    We are currently observing an increased rate of 5xx errors on the container registry in the fr-par region. Some image push and pull operations may fail or experience delays. Our teams are actively investigating, and we will provide an update as soon as more information is...

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We added other impacted products and we are still investigating.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit]- it-mil - api down minor 2026-10-07 15:13 UTC 0m

Affected: Cockpit

Failure mode: The text does not say enough to tell. Root cause: A configuration change. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    During 15 minutes, we have some troubles to ingest logs & metrics from products on IT-MIL. This was due to a maintenance operation not compatible with the last extension to MIL2/MIL3.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Key Manager] - it-mil - api unavailable minor 2026-10-07 13:24 UTC 47h 36m

Affected: Secret Manager

Failure mode: A schema or data migration caused the failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    key manager api unavailable following database migration

  2. identified

    incident has been mitigated, we are implementing a long-term solution

  3. resolved

    This incident has been resolved!

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative APIs] - [fr-par] - glm-5.2 service instabilities minor 2026-10-06 15:02 UTC 2d 19h

Affected: Generative API

Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    [15h00 utc+2] We are experiencing instabilities with a critical part of the glm-5.2 model infrastructure, working actively on the mitigation

  2. resolved

    The incident is now resolved, the situation is back to nomal.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DOMAINS] API communication lost major 2026-10-06 14:17 UTC 1m

Affected: Domains

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    [11:21:22] BookMyName api logs shows no calls coming from online api

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] Public Switch in rack b11 room 1 is down minor 2026-10-06 10:57 UTC 3h 17m

Affected: Network

Failure mode: Hardware, power, cooling or another physical failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    Since 11h30, Public Switch in rack b11 room 1 is down causing connectivity issues for some services, Our team is investigating.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Support] Call Handling Delays minor 2026-10-06 10:01 UTC 46h

Affected: Excellence

Failure mode: Traffic surge or denial-of-service attack. Root cause: Not enough capacity for the load. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. identified

    Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé...

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] Several Switch and server down Row B and D minor 2026-10-06 09:12 UTC 26h 52m

Affected: Dedibox, DC5

Failure mode: Hardware, power, cooling or another physical failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    Following an electrical maintenance, there are several servers down and at least 3 switchs down in row D.

  2. monitoring

    The maintenance is complete, and we are currently monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Web Hosting] - Intermittent access on pf-1004 platform minor 2026-10-05 15:17 UTC 50m

Affected: Hosting

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    There is currently an access issue on the 1004 platform. We are currently investigating the matter.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox VPS] - [fr-par] servers locked in Paris location minor 2026-10-05 07:52 UTC 10h 21m

Affected: Dedibox VPS

Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    Customers may be unable to connect to their Dedibox VPS in the Paris location due to a locked state.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[SERVERLESS-JOBS] [FR-PAR] Jobs can't be executed minor 2026-10-02 10:11 UTC 5h 48m

Affected: Jobs

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    Customers can't execute jobs. Job runs will be stuck in validated status.

  2. monitoring

    Job runs can now be executed.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[TEM] - TEM IP address blacklist minor 2026-09-30 19:47 UTC 12m

Affected: Transactional Email

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. identified

    The IP address 51.159.124.109 has been blacklisted by Spamhaus.

  2. resolved

    The incident has been resolved and the IP is no longer blacklisted.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Account] - Global - Account API Down major 2026-09-30 09:35 UTC 5h 13m

Affected: Billing, Environmental Footprint, IAM, Load Balancer

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    Account API is down. Console may be unusable

  2. investigating

    We are continuing to investigate this issue.

  3. identified

    Services have recovered, we are investigating, but there should not be any user facing impacts anymore.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless SQL DB] - [fr-par] Daily backup didn't work last night minor 2026-09-30 09:10 UTC 3h 15m

Affected: fr-par-1, fr-par-2, fr-par-3, Serverless-Database

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: A human mistake during operations. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. identified

    [03:00]: Following the temporal migration of yesterday, the daily backups of Serverless SQL DB didn't work last night. Backups are expected to become available again later today.

  2. resolved

    Backup services have been restored and are now available.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[FR-PAR] Network perturbations minor 2026-09-29 13:44 UTC 6d 18h

Affected: fr-par-1, fr-par-2, fr-par-3

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. monitoring

    We have observed local perturbations on the backbone network of FR-PAR region, fixes have been deployed, we are monitoring the situation

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[AGWX] Stabilities issues in fr-par minor 2026-09-29 08:29 UTC 19m

Affected: fr-par-1, fr-par-2, APIs, fr-par-3

Failure mode: Network, DNS, routing or connectivity failure. Root cause: Network or DNS. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. investigating

    Instabilities when contacting Scaleway APIs

  2. resolved

    A network offload of traffic caused some transient issues, the offload was stopped in order to recover all services.

Excerpts are shortened. Read the full incident on Scaleway's status page.

RPN - AMS1/AMS - rpn service unreachable for rack 6.12.71 minor 2026-09-29 07:41 UTC 3h 57m

Affected: AMS, RPN

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    The rpn device inside the rack 6.12.71 in Amsterdam is currently unreachable. At this time, the root cause has not yet been identified. Our Network team is investigating the issue and will provide further updates as soon as more information becomes available.

  2. investigating

    We are continuing to investigate this issue.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[COKPIT] [fr-par] (custom-metrics) Some unavailability errors were reported minor 2026-09-28 09:46 UTC 9d 2h

Affected: Cockpit

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    Some users report errors in custom metrics ingestion since 2026-09-16 We are investigating to find out the scope of the incident.

  2. identified

    Incident is resolved, we are still monitoring to make sure that everything runs smoothly

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[OBJS] pl-waw: Operations are slow minor 2026-09-28 08:49 UTC 46h 33m

Affected: pl-waw-1, pl-waw-2, pl-waw-3, Object Storage

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: Not enough capacity for the load. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    Since the 25/09 (last friday), the S3 pl-waw region is overloaded with operations. We're currently working to mitigate that.

  2. monitoring

    The issue has been identified, fixes have been deployed, we're back to the nominal state, monitoring.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[GenAPI] gpt-oss error rate increase minor 2026-09-26 18:25 UTC 5d 13h

Affected: APIs

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. investigating

    We are observing an unexpected increase in 5xx error rate. Investigations are underway.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[EDGE] Faulty cache server minor 2026-09-25 13:45 UTC 3d

Affected: Edge service

Failure mode: CDN or edge layer failed or served bad content. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. identified

    Edge Services may return truncated HTTP content due to a faulty cache server. The incident is mitigated.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Elastic Metal] - [fr-par] [nl-ams]- Failed to get metadata none 2026-09-24 08:39 UTC 0m

Failure mode: A code release introduced the failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    The latest version of rescue operator was not deployed to the nl-ams and fr-par regions following the latest changes to the already-deployed Provisioner. This caused installation issues for both Linux and ESXi operating systems.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[fr-par] Qwen 3 235B saturated minor 2026-09-23 19:51 UTC 8d 12h

Affected: Generative API

Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. investigating

    [18:30] Qwen3 235b model performance is degraded, a few timeouts have been observed [21:30] Performance is still sub-optimal but timeouts are mostly gone

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[GAPI] - [GLOBAL] - gpt-oss-120b unresponsiveness none 2026-09-22 14:57 UTC 0m

Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    [10:34] During 3 minutes requests sent to the gpt-oss-120b could not be processed leading to 502 HTTP errors responses [10:37] Service back to normal. gpt-oss-120b able to process requests

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] RPN switch reboot in DC2/S301/D13 minor 2026-09-19 22:30 UTC 0m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    We have detected a switch down in DC2/S301/D13 Servers in that rack has lost private network access. =================== 2026/09/20 12:37 UTC The issue has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WebHosting] Intermittent access to Rouncudbe Webmail on Dedibox infra minor 2026-09-18 14:29 UTC 29m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

san-dc2-7 unreachable minor 2026-09-18 13:45 UTC 3d 17h

Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[CKPT] (fr-par) Some customers may have traces ingestion and query unavailability minor 2026-09-17 07:59 UTC 0m

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    From Wednesday, September 16 at 18:00 CEST to Thursday, September 17 at 09:45 CEST, some of our components were unable to start after ingesting data. A small portion of customers may have missing data from this time period.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Instances] - not all resolvers updated with new subnet  78.232.0.0/21 none 2026-09-16 13:52 UTC 0m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    VMs with new subnet may have had issues with dns resolutions

Excerpts are shortened. Read the full incident on Scaleway's status page.

[INSTANCE][FR-PAR-2] Outbound connectivity issues minor 2026-09-16 06:22 UTC 1h 35m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    The issue has been resolved. If you are still experiencing issues, we invite you to create a support ticket.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[GAPI] - Dedicated deployment cannot start properly minor 2026-09-15 17:03 UTC 13h 53m

Failure mode: A code release introduced the failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] DC5 - room 9 - rack D31 - RPN switch down minor 2026-09-15 14:02 UTC 24m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Kafka] - [mil] - API instabilities minor 2026-09-15 13:59 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    All operations are impacted. Kafka already deployed is reachable.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Containers] - [mil] - API instabilities minor 2026-09-15 12:55 UTC 3h 12m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WBHE] - [fr-par] - Customer websites are slow on pf-014.whm.fr-par.scw.cloud minor 2026-09-14 15:34 UTC 55m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Support] Delays in ticket processing minor 2026-09-14 13:11 UTC 22d 20h

Affected: Excellence

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. identified

    Processing of current tickets may take longer than usual. Our teams are currently working to restore the service as soon as possible. Thank you for your understanding.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Support] Phone assistance is unavailable minor 2026-09-14 10:49 UTC 6d 22h

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    The platform is accessible again. Teams are in the process of verifying that the operation of the platform is compliant. We apologize for this interruption.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[PGWY] - [fr-par-1] - Public Gateay stuck in a transient state none 2026-09-14 09:09 UTC 0m

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    Public Gateway creation/update in fr-par-1 were stuck in a transient state.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[NETI] - DC2/S103/A7 - Public switch reboot minor 2026-09-11 07:43 UTC 1h 14m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[generative-apis] - [fr-par ] - gemma4 unhealthy minor 2026-09-10 10:06 UTC 18d 3h

Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[NETI] - DC3/S45/C5 - Public switch has rebooted minor 2026-09-09 08:35 UTC 4m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[MGDB] - [fr-par] - Restore Snapshot is broken minor 2026-09-08 13:49 UTC 25h 25m

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    A fix has been successfully deployed, and the incident is now resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Jobs][fr-par] some jobs cannot be started due to internal error minor 2026-09-08 10:42 UTC 5h 16m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[VPCL] - it-mil-1 - Network Incident on going at IT-MIL-1 major 2026-09-08 09:44 UTC 8m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[NETI] - AMS1/H6/6B52 - Public switch has rebooted minor 2026-09-08 07:31 UTC 0m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    At 03:45 AM CEST on 08/09/2026, the public switch located in AMS1 room H6 rack 6B52 has rebooted. During the reboot, all servers located in this rack have lost public connectivity, all services are now restored.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[NETI] - DC2/301/D4 - Public switch unavailable minor 2026-09-08 07:26 UTC 39m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved, the public switch is now reachable again.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[NL-AMS] Traces ingestion unavailable none 2026-09-07 18:50 UTC 0m

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    We were unable to ingest some traces from 2026-09-01 22:00:00 to 2026-09-02 11:00:00 Incident is opened and closed retroactively

Excerpts are shortened. Read the full incident on Scaleway's status page.

[REGX] - [it-mil] - Cannot authenticate/pull/push images minor 2026-09-07 12:03 UTC 1h 29m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[NETI] - DC2 / 202-A / A11 - Switch unreachable minor 2026-09-07 10:05 UTC 2m

Failure mode: Hardware, power, cooling or another physical failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[OBJS] - [it-mil] - Elevated error rate - All hive nodes are down major 2026-09-05 13:02 UTC 53m

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    The incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[IT-MIL]Multiple APIs are down critical 2026-09-05 10:42 UTC 3h 18m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    Incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[TREM] - Delivery latency minor 2026-09-04 09:46 UTC 16m

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    The main problem has been found and resolved. The email in queue may take some minutes to be completely sent.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BOOKMYNAME] – Global – .CO TLD Connectivity Issue none 2026-09-03 15:07 UTC 0m

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    From 11:30 AM to 3:30 PM, communication with the .CO TLD was unstable, causing errors in all domain‑related operations

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] Public switch reboot minor 2026-09-03 13:08 UTC 3d 20h

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[LBAS] - [fr-par-1] - Extra delay on Load Balancer configuration/creation minor 2026-09-02 14:04 UTC 1h 18m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[VPC] Network Connectivity issues in pl-waw-3 minor 2026-09-02 13:44 UTC 26d

Affected: pl-waw-3, VPC

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. monitoring

    Between 09:00 UTC on September 1, 2026, and 13:30 UTC on September 2, 2026, some newly created infrastructure in the pl-waw-3 Availability Zone experienced temporary network connectivity issues. The issue has been fully resolved, and all services are now operating normally. No...

  2. monitoring

    We are continuing to monitor for any further issues.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC3] Public switch reboot in DC3 - Room 4 - Zone 4-5 - Rack A11 none 2026-09-01 12:00 UTC 0m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BILL] - Duplicate PDF documents for Scaleway Italia customers none 2026-09-01 06:39 UTC 8h 10m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibackup] - [DC3] - dedibackup unavalaible - 500 error minor 2026-08-30 10:06 UTC 29d 3h

Affected: Dedibackup

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. identified

    Since August 26th, the dedibackup on DC3 has been unreachable and is returning 500 errors.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Elastic Metal] Install issues minor 2026-08-27 19:50 UTC 2h 24m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    The issue should now be fixed. We invite you to retry installing your Elastic Metal server if it is still in an error state.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[GAPI] - missing metrics in cockpit minor 2026-08-27 15:14 UTC 27m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Temporary Traffic Loss on partial FR-PAR-2 instances none 2026-08-27 14:57 UTC 0m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: A human mistake during operations. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    Outage Timestamps : Start-Time : 13:47 UTC End-Time : 13:56 UTC Due to a production operation on a specific network device. Instances located on the hypervisors connected to this network device have been impacted by a network outage. This outage has impacted all outbound traffic...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[CKPT] [FR/NL/PL] - Cockpit Logs ingestion down minor 2026-08-27 14:52 UTC 46m

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    Loki is up on all Regions. Some logs have been lost because too old for replay, we're sorry for the impact.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[EDGE] - [GLOBAL] - latency on some nodes minor 2026-08-27 12:16 UTC 4h 5m

Failure mode: CDN or edge layer failed or served bad content. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[OBJS][AMS][PAR] Increased 5xx errors following the loss of a rack minor 2026-08-27 08:12 UTC 24h

Failure mode: Hardware, power, cooling or another physical failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[SEDB] - [fr-par] - Endpoint not displayed correctly in the console minor 2026-08-26 16:26 UTC 11d 19h

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DNSE] - [waw1] - no update on DNS none 2026-08-26 08:13 UTC 35m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BMNA] - global - epp instability for some TLDs minor 2026-08-25 08:55 UTC 35m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[OBJS] - [pl-waw] - Elevated P99 latencies due to a slow storage pod minor 2026-08-25 07:55 UTC 11m

Failure mode: Hardware, power, cooling or another physical failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    As of 7:47 a.m. UTC, latencies have returned to a nominal state.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BMNA] - [world] - EPP connection issues with Verisign Registry (.com/.net/.name/.cc) minor 2026-08-21 10:02 UTC 2h 59m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[API] - [it-mil] - Not Available major 2026-08-21 08:27 UTC 33m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[fr-par] Site-to-site VPN configuration issue minor 2026-08-20 16:06 UTC 38d 21h

Affected: fr-par-1, fr-par-2, fr-par-3, VPC

Failure mode: A configuration change caused the failure. Root cause: A configuration change. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. monitoring

    Following a configuration issue during a deployment, numerous routes stopped being advertised, which may have impacted routing to the PAR VPN gateways.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

pl-waw - websites scw.site inaccessible minor 2026-08-19 13:23 UTC 24m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Containers] - [fr-par] - issues connecting to resources inside Private Network none 2026-08-17 16:41 UTC 20h 45m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    After investigation, we have found the root cause. The issue happened because of blackholed traffic, but only on some Private Networks with a specific configuration: - PNs with ACLs - PNs inside VPCs with "enable_routing" set to false Anyway, we have rolled back the component...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[VPCL] - [WAW2] - Some Instances were not reachable using VPC on PL-WAW-2 none 2026-08-17 14:08 UTC 0m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: A configuration change. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    Customers may have experienced connectivity issues affecting some instances in the PL-WAW-2 region, preventing access via VPC. The issue was caused by a misconfiguration applied to an internal component. A fix was applied, and connectivity has been restored.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[EDGE] - random 403 returned on 76 pipelines minor 2026-08-14 12:49 UTC 1h 31m

Failure mode: CDN or edge layer failed or served bad content. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[PAR] Nine IX blackholed some traffic minor 2026-08-13 16:30 UTC 4d 22h

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    We are pleased to inform you that the issue has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Security vendor] - Suspicion of ESET blacklist for our domains and/or IP ranges critical 2026-08-13 13:28 UTC 2h 37m

Failure mode: Security incident or emergency response to a vulnerability. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    The ESET has removed the domain from their blacklist.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BMNA] - AFNIC EPP connection minor 2026-08-13 09:08 UTC 23h 51m

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[EDGE] - 503 error minor 2026-08-12 08:00 UTC 6d 7h

Failure mode: CDN or edge layer failed or served bad content. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[CKPT] - [Global] - On new projects, first attempts to connect to Grafana may result in internal error (the following ones end up working) minor 2026-08-11 12:42 UTC 27d 6h

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[FR-PAR] Serverless Databases issue none 2026-08-11 07:54 UTC 7d 7h

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[OBJS] - [PL-WAW] - Elevated p99 latencies due to some servers being down minor 2026-08-06 17:11 UTC 0m

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    The servers have been put back into production and latencies are now nominal as of August 5, 6:30 PM CEST.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[CKPT] - [global] - Grafana is partially unavailable minor 2026-08-06 08:43 UTC 28h 4m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[PGW] - [fr-par-1] - Public Gateway stuck in transient state minor 2026-08-06 08:39 UTC 28h 8m

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[CKPT] - [fr-par] - Impossible to query metrics older than 12h none 2026-08-06 08:33 UTC 0m

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: Not enough capacity for the load. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    [05:00] Increase of query load broke store gateways.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[NETI] - [DC3] - Dedibox RPN switch in DC3 (room 4-3, rack C9) is down minor 2026-08-05 08:59 UTC 2d 3h

Failure mode: Hardware, power, cooling or another physical failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[fr-par] Performance degradation affecting Block Storage major 2026-08-04 16:06 UTC 23h 33m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    Everything has been stable again since 18:28 UTC. yesterday. The incident is closed.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] Public switch issue in DC2 room 205 rack E1 minor 2026-08-04 10:58 UTC 6h 6m

Failure mode: Hardware, power, cooling or another physical failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved, and all servers should now be reachable.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WebHosting Elements] - pf-014 platform HTTP errors none 2026-08-04 09:18 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    Between approximately 15:00 and 15:45 CEST on 3 August, a Web Hosting platofrm pf-014 in fr-par experienced intermittent unavailability, resulting in HTTP errors and slow responses for websites hosted on it. Other servers in the Web Hosting fleet were unaffected. The cause was...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[fr-par-1] - Unable to execute actions on Instances minor 2026-08-03 05:26 UTC 2h 16m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

P4 - [NETI] - PARDC3 - Public switch s45-d14.dc3 rebooted none 2026-07-31 14:49 UTC 0m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    At 15h55, public switch s45-d14.dc3 has rebooted; public network connectivity was affected for 10 minutes for all servers attached to it.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[TREM] - Service down minor 2026-07-29 15:15 UTC 8h 13m

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    The Transactional Email services have been running without any issue for a few hours, and we were able to partially retrieve webhook events for the last 15 days. Webhooks sent from 2026-07-29 13:10:28.678436+02 to 2026-07-29 17:23:09 UTC are definitively lost. To prevent further...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BRMI] - nl-ams-2 - no ssh access to server minor 2026-07-29 13:41 UTC 21m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[TEM] - Service Down major 2026-07-29 09:07 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[it-mil-1] - Multiple products not available minor 2026-07-28 12:35 UTC 4h 41m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[GAPI] - Gemma-4 infinite loops in response instabilities minor 2026-07-28 12:31 UTC 44h 27m

Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: A model or AI component. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[EM] [DDX] (PAR-1 DC2) Some servers are down on rack E6 room 103 none 2026-07-28 10:16 UTC 27h 26m

Failure mode: Hardware, power, cooling or another physical failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Instances][POST MORTEM] - FR-PAR-1 - Issue with some PRO2 instances minor 2026-07-28 07:00 UTC 0m

Failure mode: Hardware, power, cooling or another physical failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    July 28, 2026 — 09:02 CEST: Our monitoring system detected connectivity issues affecting multiple PRO2 hypervisors in FR-PAR-1. Several servers appeared unreachable.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] [DC2]- 1 rack lost public connectivity minor 2026-07-24 08:46 UTC 1h 26m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    The faulty switch has been replaced. Every server should now be reachable.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BMNA] - Certificate imap.bookmyname.com seems to be incorrect minor 2026-07-24 08:32 UTC 6d

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[API Gateway] - [it-mil] - connection failures minor 2026-07-23 14:41 UTC 42m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    The situation has been back to normal since 3:15 PM. Pushes to the registry and container deployments in the IT-mil region are working again. Sorry about any inconvenience.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[KAFK] - [fr-par] Interruption of service during an upgrade none 2026-07-23 14:34 UTC 0m

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    [14:45] While upgrade our infra some of the clusters were unreachable

Excerpts are shortened. Read the full incident on Scaleway's status page.

[JOBS] - [fr-par] - Execution of some job runs was interrupted none 2026-07-22 12:57 UTC 0m

Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    During compute instances incident on fr-par (cf. this status: https://status.scaleway.com/incidents/bsp2y5fysy9w), some jobs were interrupted during execution or were not executed at all. They ended in an Interrupted state with a reason technical_error. This happened...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[CAAS] - [fr-par] - namespaces and containers stuck in transient statuses minor 2026-07-22 09:33 UTC 22m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    Incident is now resolved. Please read instructions in the previous message if your container or namespace has one of the following error messages. Sorry again for any inconvenience.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[KUBERNETES] - [fr-par] - Product API down major 2026-07-21 21:43 UTC 7h 13m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[fr-par-1] - Issue with Compute Instances major 2026-07-21 21:03 UTC 7h 52m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WBHE] - [fr-par] - inconsistencies in the database affecting free domain mappings minor 2026-07-21 19:09 UTC 41m

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved since 19:15 UTC.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[API Gateway] - [it-mil] - connection failures minor 2026-07-21 16:11 UTC 33m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    The incident has been resolved and the situation is stable again since 16:30 UTC. Pushes to registry and containers deployment on the it-mil region are working again. Thank you for your patience on the matter.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BLOCK-STORAGE][FR-PAR-1] - Block Storage High latencies on write operations minor 2026-07-20 19:07 UTC 13h 21m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[API] - [it-mil-1] - Network issue API minor 2026-07-20 14:50 UTC 1m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Kapsule] - [All region] - Error 500 when creating pool minor 2026-07-20 13:31 UTC 36m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    The issue has been resolved by our product team. Pools should now be created without any further issues.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[API Gateway] - [fr-par-1] APIs increase of error rate in fr-par minor 2026-07-20 10:13 UTC 39h 20m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network infrastructure] - [DC5/PAR2] - unstable connection on one switch s1-a59.dc5 minor 2026-07-17 10:06 UTC 3h 15m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless SQL DB] - [fr-par1] - Slow cold starts minor 2026-07-17 10:04 UTC 2d 23h

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Apple Silicon] - [fr-par-1/fr-par-3(dc2/dc4)] - degraded service minor 2026-07-17 07:32 UTC 1h 24m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [it-mil1] - Observability down for 1h none 2026-07-16 12:33 UTC 0m

Failure mode: A zone, region or data center became unavailable. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    Due to NotReady node, we lost all ingestion on it-mil-1 for ~1h Start at 13h20 -> Ended at 14h20

Excerpts are shortened. Read the full incident on Scaleway's status page.

Login Issues Affecting Accounts with Multiple Organizations minor 2026-07-15 15:32 UTC 15h 26m

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [nl-ams] Ingestion errors on custom metrics minor 2026-07-15 09:52 UTC 45h 32m

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Container Registry] - [world] - Missing tags on regional endpoints minor 2026-07-13 09:39 UTC 2d 7h

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network infrastructure] - [DC3] Room 4 4-6 rack 1 - Public switch is unreachable minor 2026-07-12 09:13 UTC 1h 35m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [fr-par] Traces ingestion and query degraded minor 2026-07-10 13:10 UTC 1h 40m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Managed Inference] - [fr-par] Increase duration of deployment creation time minor 2026-07-10 06:59 UTC 2h 11m

Failure mode: A code release introduced the failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Containers] - [nl-ams] Connectivity issues minor 2026-07-10 05:57 UTC 4h 48m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    The connectivity issues affecting Serverless Containers in the nl‑ams region occurred between 07:40 CET and 09:30 CET. As of 09:30 CET, the service is stable and fully reachable. If you still experience any problems, please contact our Support team. Thank you for your patience.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative APIs] - mistral-medium-3.5-128b might be unresponsive minor 2026-07-09 16:19 UTC 17m

Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

WebHosting Elements and WebHosting Dedibox minor 2026-07-09 14:47 UTC 13m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Managed Datalab] - [fr-par] Spark cluster creation failures minor 2026-07-09 14:35 UTC 17h 10m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network infrastructure] - [DC2] - Public switch s301-b5-2 has rebooted minor 2026-07-09 08:06 UTC 0m

Failure mode: Hardware, power, cooling or another physical failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    Customers may experience a partial outage on public connectivity for a few minutes due to a reboot of the public switch s301-b5-2 in DC2.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox VPS] - [fr-par] servers locked in Paris location minor 2026-07-09 08:02 UTC 8h 22m

Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Object Storage] - [it-mil-1] Object Storage connectivity issues major 2026-07-09 07:37 UTC 12d 17h

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Edge Services] - [world] High amount of 503 on pipeline with Object storage backend none 2026-07-09 07:00 UTC 0m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: Network or DNS. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    Today, between 9:12 AM and 10:15 AM (Paris time), customers experienced a high number of HTTP 503 errors on Edge Services pipelines with Object Storage backends due to DNS resolution issues affecting an internal component. This incident has now been resolved, and our teams are...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[MSGQ] - [fr-par] Missing IPs quotas on Production organisation minor 2026-07-08 17:07 UTC 4h 38m

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Edge Services] - [world] High amount of 503 on pipeline with Object storage backend minor 2026-07-08 16:33 UTC 0m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: Network or DNS. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    [~17h] Customers may experience a high amount of 503 errors on Edge Services pipelines with Object Storage backends due to DNS resolution issues on an internal component.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Scaleblocks] - [fr-par] SEDB deployment creation failures minor 2026-07-08 13:48 UTC 3h 3m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Object Storage] - [it-mil-1] Routing issue causing service unavailability minor 2026-07-08 12:33 UTC 17h 58m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: Network or DNS. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network infrastructure] - [nl-ams-1] Public switch reboot room H6-6B60 none 2026-07-08 10:20 UTC 0m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    Customers may have experienced a partial outage of public connectivity on servers attached to the public switch h6-6b60-6.ams1 in the AMS1 region.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BareMetal Provisionner] - [nl-ams] iPXE boot failures minor 2026-07-08 09:23 UTC 6h 38m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[File Storage] - [fr-par-1] High latencies on File Storage minor 2026-07-07 10:24 UTC 24h 22m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[MongoDB] - [fr-par] Unable to restore snapshots on previously restored instances minor 2026-07-07 09:04 UTC 3d 4h

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    Newly restored instances will not be affected by this issue. Impacted customers will be contacted individually with updates regarding the corrective maintenance on their snapshots.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Public Gateway] - [nl-ams-1] Unable to create or upgrade new gateways minor 2026-07-07 07:07 UTC 2h 48m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[File Storage] - [fr-par-1] High latencies minor 2026-07-07 01:55 UTC 3h 36m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Billing] - Duplicate email sent for Purchase Orders minor 2026-07-06 11:36 UTC 21h 36m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox VPS] - [fr-par] servers locked in Paris location minor 2026-07-06 10:07 UTC 5h

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network infrastructure] - [nl-ams] Public switch h6-1219 is unreachable minor 2026-07-06 07:32 UTC 1h 51m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Block Storage] - [fr-par-2] High latencies on b_ssd volumes minor 2026-07-04 19:35 UTC 38h 11m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Block Storage] - [fr-par-2] High latencies and errors on volumes none 2026-07-04 19:23 UTC 1h 57m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative APIs] - qwen3.6-35b-a3b model instabilities minor 2026-07-03 10:21 UTC 6d 3h

Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Environmental Footprint Usage] - flaky behavior on environmental impact availability report and environmental dashboard none 2026-07-02 10:30 UTC 0m

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    Customers may experience flaky behavior on the Environmental Impact Availability Report and Environmental Dashboard due to an internal dependency.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox VPS] - VPS connectivity issues in Paris. minor 2026-07-02 08:28 UTC 23h 19m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    Customers may have experienced connectivity issues with their Dedibox VPS instances in the Paris region due to an internal infrastructure issue. The issue has been resolved and all services are now operating normally.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Block Storage - BSSD] - [fr-par-2] High latency on volumes minor 2026-07-02 07:57 UTC 0m

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    Customers may experience high latency on Block Storage volumes (only bssd) in the fr-par-2 region due to a slow response from an internal component.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [fr-par] Difficulties querying Scaleway Metrics minor 2026-07-02 07:55 UTC 6h 38m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Key Manager] - [fr-par] Request timeouts due to migration issue minor 2026-07-01 09:48 UTC 5d

Failure mode: A schema or data migration caused the failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network infrastructure] - [DC3] RPN switch rebooted minor 2026-06-30 14:06 UTC 0m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    Customers in DC3 may experience a short unavailability of RPN connectivity due to an RPN switch reboot.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Block Storage] - [fr-par-1] Latency spikes on volumes minor 2026-06-30 10:41 UTC 1m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative APIs] - BatchAPI is down major 2026-06-30 08:55 UTC 19h 6m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[COCKPIT] - [fr-par/pl-waw] - Scaleway Metrics/Logs ingestion down none 2026-06-30 08:23 UTC 8d 3h

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Container Registry] - [fr-par] Push slowness and errors minor 2026-06-30 06:00 UTC 15d 11h

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Instance Orchestration] - [fr-par-1] Compute metrics lost on AZ minor 2026-06-30 05:42 UTC 30h 49m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    The incident is fully solved since around 7h30 UTC on 2026-06-30. It was a side-effect of https://status.scaleway.com/incidents/0vtzpl5bklrh where cockpit metrics were lost on fr-par/pl-waw. There should have been no impact on your infrastructure.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Transactional Email] - [fr-par-2] Sending delays due to internal component restart minor 2026-06-29 15:00 UTC 17m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative APIs] - [all] gemma4-26b-a4b-it model instabilities minor 2026-06-27 13:07 UTC 12d

Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: A model or AI component. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[AMS1] - Cooling Incident minor 2026-06-26 13:11 UTC 19m

Failure mode: Hardware, power, cooling or another physical failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [nl-ams] [fr-par] Product logs unavailable minor 2026-06-26 09:35 UTC 12d 2h

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [nl-ams] [fr-par] Product logs unavailable minor 2026-06-25 13:08 UTC 4h 45m

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    Since 10:30 UTC, customers may experience issues retrieving their product logs to Cockpit due to an internal dependency failure in the nl-ams region. Logs are not ingested anymore, so it seems logs are lost forever.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WebHosting Elements] - [fr-par] High load on pf-012 platform minor 2026-06-25 09:42 UTC 5d 23h

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[GAPI] - [fr-par2] - mistral-small-3.2 errors rate increasing minor 2026-06-25 09:20 UTC 17m

Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Object Storage] - [fr-par-2] - Thermal shutdown for several storage pods minor 2026-06-24 15:45 UTC 18h 20m

Failure mode: Hardware, power, cooling or another physical failure. Root cause: Hardware or facility. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).

  1. resolved

    Servers have been moved to a different location and brought back online. All objects, including one-zone objects should be accessible.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[RDB] - [fr-par] Managed Database provisioning delays minor 2026-06-24 15:11 UTC 16h 50m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with low confidence (taxonomy v0.3).

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit]-[fr-par] - memory pressure on product-frontend minor 2026-06-24 11:47 UTC 3h 21m

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: Not enough capacity for the load. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).

  1. resolved

    Following a component overload in Cockpit during an upgrade designed to improve its resilience, difficulties integrating logs and metrics arose from Scaleway products between 11.30 am and 3.30 pm. There may have been a partial loss of this data.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[NATS, Queues, Topics & Events] - [fr-par] Monitoring data missing none 2026-06-23 08:03 UTC 7h 31m
  1. resolved

    The issue has been resolved and monitoring data is now being collected as expected.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox RPN-SAN] - [DC2/DC3] Storage failures on SAN HA pair HDD-18 major 2026-06-23 06:56 UTC 8d 2h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Kafka] - [fr-par] Control plane partial outage minor 2026-06-22 13:34 UTC 1h 4m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network infrastructure] - [DC5][PAR-2] Public network issue critical 2026-06-22 09:23 UTC 3h 1m
  1. resolved

    Everything is back to normal. Services are up and running. If you are still encountering an issue, please contact our support team.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Block Storage] - [fr-par-2] - Latencies on b_ssd volumes due to a network issue none 2026-06-21 04:30 UTC 0m
  1. resolved

    Today, from 04h48 to 04h50 UTC a block cluster hosting b_ssd volumes reported high latencies following a network issue affecting a server rack Cluster recovered at 04h51. Very few IO operations were still stuck until manual intervention at 05h10 UTC. Situation is normal since.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[PAR2] - Boot issue after installing an elastic metal minor 2026-06-20 17:29 UTC 4h 27m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative APIs] - [fr-par] mistral-medium-3.5-128b instabilities minor 2026-06-19 12:36 UTC 20d 2h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

P3- [CKPT] - [global] - Grafana instances are experiencing errors none 2026-06-18 13:47 UTC 3d 18h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative APIs] - [fr-par] mistral-medium-3.5-128b instabilities minor 2026-06-18 11:39 UTC 1h 14m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative APIs] - [fr-par] Dedicated deployment creation failures major 2026-06-18 08:26 UTC 3h 10m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[CKPT] - [fr-par] - SCW logs dropped for some clients on Serverless Compute Products minor 2026-06-17 17:06 UTC 4d 15h
  1. resolved

    Observability volumes are increasing, and we are reaching some limits with serverless log ingestion. We have resized the cache for our ingestion components, and we plan to deploy smart features to this component this week.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[EDGE SERVICES] - Nodes temporarily down none 2026-06-17 10:30 UTC 0m
  1. resolved

    Customers may experience connectivity issues with Edge Services due to a temporary outage of node servers.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[VPC] - Connectivity Issue - Access to New Resources Impacted none 2026-06-17 10:10 UTC 2h 46m
  1. resolved

    After an extended period of monitoring, we have confirmed that all systems are stable and fully operational.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Registry] - [fr-par] Slowness and push issues major 2026-06-16 17:05 UTC 14d 16h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Registry] - [FR-PAR] Slowness and push issues none 2026-06-16 16:53 UTC 10m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative APIs] - [fr-par] New batches are stuck in validating minor 2026-06-16 09:19 UTC 27h 7m
  1. resolved

    Customers may have experienced delays when creating new batches in Generative APIs due to an internal dependency issue. The issue has been resolved and all batches are now being processed normally.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Transactional Email] - Global Issue on domain record validation minor 2026-06-16 08:57 UTC 15d
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network infrastructure] - [nl-ams] A Dedibox Router has rebooted in Room H6 Rack 6.12 minor 2026-06-16 07:37 UTC 15d 1h
  1. resolved

    A maintenance will be planned in July to replace the faulty device

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Kapsule & Kosmos] - [WORLD] Loss of public connectivity on isolated nodes minor 2026-06-15 16:32 UTC 41m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Account API] - [global] Cannot Set Organization Country minor 2026-06-15 14:27 UTC 1h 3m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Account API] - [global] Cannot Perform Identity Verification (KYC) minor 2026-06-15 12:13 UTC 1h 37m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - [AMS1] Switch rebooted in Room H6 Rack 6.12 minor 2026-06-15 09:00 UTC 1h 20m
  1. resolved

    The root cause was due to a hardware issue on the switch. We will do a replacement in a near future. A separate maintenance will be created to prevent any further issue. All servers linked to this switch and racks are up and running.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WBHE] - [fr-par] - MySQL down on pf-013 none 2026-06-13 09:07 UTC 0m
  1. resolved

    Customers may experience connectivity issues with MySQL databases on pf-013 due to a storage capacity issue on an internal component.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WEBHOSTING CLASSIC] [fr-par] Authentication issues on email and databases major 2026-06-12 17:12 UTC 1h 45m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DOMAIN] DNS servers unreachable minor 2026-06-12 17:00 UTC 0m
  1. resolved

    The DNS servers ns0.online.net (IPv4) for Dedibox domains and ns0.dom.scw.cloud (IPv4) for Scaleway domains are unreachable, but the other DNS servers remain available.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WebHosting Elements] - [fr-par] Customer websites not accessible on pf-014.whm.fr-par.scw.cloud minor 2026-06-12 08:34 UTC 10h 35m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Queues, Topics & Events] - [fr-par] High load on service minor 2026-06-11 08:55 UTC 1h 21m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[CAAS] - [nl-ams] - some container logs not available between 2026-02-10 09:00 UTC and 2026-02-11 08:00 UTC none 2026-06-11 08:24 UTC 0m
  1. resolved

    Between 2026-02-10 09:00 UTC and 2026-02-11 08:00 UTC, around 50% of container logs were not forwarded to users' cockpit. After investigation, a faulty reload of our logs collector caused the issue. After reloading, some logs might have been backfilled, but not the entirety. The...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Account API] - [global] Unable to create corporate accounts major 2026-06-10 14:41 UTC 43m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Managed Inference] - [fr-par] Deployments CRUD operations instabilities minor 2026-06-10 07:28 UTC 35m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[MongoDB] - [fr-par] Connectivity issues on public endpoints minor 2026-06-09 08:30 UTC 6h 51m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox RPN] - [fr-par] Partial loss of connectivity between Paris and Amsterdam minor 2026-06-08 16:08 UTC 15h 27m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[VPC] - [it-mil-1] DHCP service disruption none 2026-06-08 14:22 UTC 0m
  1. resolved

    Customers may experience connectivity issues in the it-mil-1 zone due to a DHCP service disruption.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative APIs] - Instabilities on model qwen3.5-397b-a17b minor 2026-06-05 15:26 UTC 2d 22h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Block Storage] - [fr-par-1] High latencies on volumes minor 2026-06-05 09:22 UTC 3d 3h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox dedicated servers] - Installation Rocky 9 broken minor 2026-06-04 10:55 UTC 1h 21m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Container Registry] - [fr-par] Slow operations and timeouts minor 2026-06-02 13:05 UTC 2d 20h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[PAYMENT] - [All] - issue with AMEX card payment minor 2026-06-02 08:57 UTC 3d 5h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [fr-par] Grafana access issues minor 2026-06-01 08:05 UTC 15m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative APIs] - [fr-par] Stability issues on gemma-4-26b-a4b-it minor 2026-05-29 13:18 UTC 2h 53m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative APIs] - [fr-par] Stability issues on gemma-4-26b-a4b-it minor 2026-05-29 12:18 UTC 3h 53m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative APIs] - [fr-par] Performance issues on mistral-small-3.2-24b-instruct-2506 minor 2026-05-29 09:17 UTC 6h 53m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[SUPPORT] [ELEMENTS] - Error 500 when creating or viewing a ticket major 2026-05-28 18:15 UTC 1h 50m
  1. resolved

    The issue has been resolved We apologise for any inconvenience caused

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BLKS] - [PAR3-DC4]-Elevated error rates for Block Storage in the fr-par-3 zone major 2026-05-28 16:08 UTC 16h 57m
  1. resolved

    Some ongoing work on a construction site above the datacenter has impacted the cooling system, we have seen a rise of temperature triggering some hardware safety measure. Temperature is now under control, our datacenter provider is monitoring closely the situation and ready to...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Containers] - [fr-par] Instabilities in one cluster none 2026-05-28 12:41 UTC 18h 52m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Data Warehouse] - [fr-par-1] Issues creating new data warehouses minor 2026-05-28 10:25 UTC 20h 34m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [world] Unable to disable Alertmanager minor 2026-05-27 17:57 UTC 21h 29m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Instance Orchestration] - it-mil-1 - Instances API unavailability minor 2026-05-27 14:57 UTC 15h 38m
  1. resolved

    The issue root cause has been identified and corrected, we are monitoring the service status.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[EM Labs] - [fr-par-2] RV-1 server boot loop issue minor 2026-05-26 13:28 UTC 12d 22h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Containers] - [fr-par] Instability on one cluster none 2026-05-26 10:59 UTC 47h 27m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Data Warehouse] - [fr-par] - API not reachable minor 2026-05-26 09:47 UTC 3d 2h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [fr-par] Latencies on query/ingestion on external logs minor 2026-05-25 10:03 UTC 2h 22m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Functions] - [fr-par] - Can't create Functions SQS/NATS triggers on fr-par minor 2026-05-25 08:28 UTC 1h 9m
  1. resolved

    From Friday 22/05 13:30 CET to Monday 25/05 11:00 CET, creation of messaging triggers for Serverless Functions was unavailable. Existing triggers still worked as expected, but may have been wrongfully marked in the `error` status by an automatic process. Situation is back to...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[CKPT] - [fr-par] - Traces query/ingestion down none 2026-05-25 08:05 UTC 0m
  1. resolved

    Traces ingestion and query were partially impacted on the fr-par AZ since 23/05/2026 10h45 CEST. We have since resolved the incident and are currently monitoring its progress.

Excerpts are shortened. Read the full incident on Scaleway's status page.

FR-PAR-2 connectivity loss critical 2026-05-22 09:21 UTC 27h 19m
  1. resolved

    Switchover to main power has been completed successfully. We are back to a nominal state.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Kafka cluster not reachable - Connection to Kafka clusters fails. minor 2026-05-22 09:16 UTC 2h 29m
  1. resolved

    Following an infrastructure update, the Kafka clusters were no longer reachable via the private network. The issue has been resolved, and the services are operational again.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[API Gateway] - [world] APIs instabilities major 2026-05-19 12:34 UTC 19h 41m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Apple Silicon] - [fr-par-1] Increased delivery & installation time for Apple Silicon machines minor 2026-05-19 09:33 UTC 2h 41m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Identity and Access Management] - [world] API unavailable critical 2026-05-19 09:07 UTC 3h 15m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DNSE] - API slow none 2026-05-18 13:56 UTC 0m
  1. resolved

    The incident affected the API on our DNS Management for Elements. We had an API answer time issue between 14:43 and 14:51.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Generative API instabilities minor 2026-05-18 13:07 UTC 2h 26m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[KUBE] - [it-mil] - creating/upgrade cluster issue minor 2026-05-15 08:41 UTC 3d 2h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Instance Orchestration] - [fr-par-2] No public IPv4 available minor 2026-05-13 07:57 UTC 2h 31m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WebHosting Elements] - [fr-par] Platform connectivity issues minor 2026-05-11 15:19 UTC 19m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[OBJS] - [nl-AMS] Object Storage availability issues on AMS minor 2026-05-11 11:45 UTC 18d 4h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [nl-ams/pl-waw] Elevated error rates on metrics and logs major 2026-05-06 09:06 UTC 3h 43m
  1. resolved

    Customers may have experienced elevated error rates on metrics and logs in Cockpit on the nl-ams and pl-waw regions. The issue has been resolved and service is back to normal.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox RPN] - [DC5 room 1 rack D13 block F] - RPN switch down minor 2026-05-06 07:44 UTC 1h 17m
  1. resolved

    Customers may have experienced RPN connectivity issues with Dedibox servers in DC5 room 1 rack D13 blocks K and L due to an unreachable RPN switch. Public connectivity was not affected.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DNS Management for Elements] - Partial outage on DNS record management none 2026-05-05 20:30 UTC 0m
  1. resolved

    Customers may have experienced errors when managing DNS records due to a partial outage on the DNS Management for Elements service. It happened around 22h30 on 2026/05/05

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Redis] - [fr-par, nl-ams, pl-war] Failing provisioning and workflows minor 2026-05-05 16:53 UTC 21d 19h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DDBX] - [world] - Order/renewal validation is broken minor 2026-05-05 15:55 UTC 55m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Managed Inference] - [fr-par] Dedicated Deployments unavailability major 2026-05-05 13:39 UTC 4h 38m
  1. resolved

    Customers are now able to create new Dedicated Deployments in the Managed Inference service.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless SQL DB] - [fr-par] DB/API unavailable minor 2026-05-05 12:58 UTC 2d 1h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[LBAS] - [PAR1] - Private Networks issue on many LBs major 2026-05-05 12:23 UTC 24h 28m
  1. resolved

    The issue has been fixed. Everything is back to normal since yesterday at 8:30 PM. If you are still encountering an issue please contact our support team.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WBHE] - Dedibox to Element migrations are failing major 2026-05-05 10:45 UTC 5d 22h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[API Gateway] - [pl-waw] Connectivity issues major 2026-05-05 08:21 UTC 12m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Domain Names] All BookMyName services unavailable critical 2026-05-05 06:55 UTC 33h 43m
  1. resolved

    L'incident est désormais résolu. Pour plus d'information concernant sa résolution, le rapport d'incident est disponible : https://security.scaleway.com/?tcuUid=77cb65ef-456b-45a5-99b7-27eae316a112 Veuillez toutefois noter que la réinitialisation de mot de passe est...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[API Gateway] - [it-mil-1] DNS resolving issues minor 2026-05-04 12:54 UTC 22d
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Billing] - [fr-par/global] April to May cutoff delay minor 2026-05-04 06:43 UTC 7h 49m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Billing] - [fr-par/global] April to May cutoff delay minor 2026-05-03 19:56 UTC 15h 48m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[EDGE SERVICES] - Edge Services is currently unavailable from the outside critical 2026-05-03 11:21 UTC 3d 2h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[INSTANCE] - [ALL REGION] Instance creation failure from console major 2026-05-01 05:26 UTC 3h 10m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Block Storage] - [fr-par-1] Snapshot API call timeouts minor 2026-04-30 15:15 UTC 5d 22h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network infrastructure] - nl-ams-2 - Reboot of elastic metal top of rack switch none 2026-04-30 09:55 UTC 0m
  1. resolved

    At 10h43 CET, customers may have experienced network interruptions on Elastic Metal servers located in rack 430B/110 in nl-ams-2

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Object Storage] - [it-mil] S3 frontal requests failures major 2026-04-30 09:32 UTC 6d 4h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[E-mail Gateway] - [World] - Delays sending emails to ProtonMail none 2026-04-29 09:11 UTC 23h 47m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network infrastructure] - DC5 - RPN Switch reboot in rack DC5/S1/C57 minor 2026-04-28 12:10 UTC 8d 1h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Functions] - [fr-par/nl-ams/pl-waw] DNS resolution failures for all functions minor 2026-04-28 12:06 UTC 1h 44m
  1. resolved

    The root cause has been fixed: all functions now have a working DNS again. The incident is now closed. Impacted functions were: - on fr-par, only functions not attached to a private network, that belong to a namespace created after 2026-04-28 8:00 AM UTC, until 1:05 PM UTC. - on...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BareMetal API] IPMI calls timeout issue minor 2026-04-27 09:18 UTC 5h 57m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] Private switch issue in room 1 rack c57 unreachable minor 2026-04-27 08:19 UTC 4h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network infrastructure] - DC2 - Public switch in S301/D19 is unreachable minor 2026-04-27 07:51 UTC 7d 4h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network infrastructure] - DC5 - rpn switch in room 1 rack c57 unreachable minor 2026-04-27 07:24 UTC 25m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[REGX] - [fr-par] - timeout for some requests minor 2026-04-23 13:04 UTC 1h 3m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC3] <public/private> switch issue in DC3;4 4-6 ;F2 minor 2026-04-23 08:32 UTC 1m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Object Storage] - [fr-par] Timeouts on object uploads major 2026-04-22 11:51 UTC 8d 1h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WEBHOSTING] - EMAIL RECEPTION ISSUE none 2026-04-22 08:12 UTC 0m
  1. resolved

    Email reception on the pf-012.whm.fr-par.scw.cloud platform was degraded. Emails remained in the queue and were not delivered due to a malfunction. The problem has been fixed and the pending emails have been successfully delivered.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] Public switch issue in DC2; room 205; H8 minor 2026-04-21 19:30 UTC 3h 11m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [fr-par] Ingestion errors on product metrics none 2026-04-21 13:07 UTC 0m
  1. resolved

    Customers may experience ingestion errors on product metrics due to a load increase on an internal component.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[KUBE] - [fr-par/nl-ams/pl-waw] - unable to provision new nodes minor 2026-04-20 14:18 UTC 39m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[SUPPORT] - We are currently experiencing some issues with our phone system none 2026-04-20 14:08 UTC 2h 29m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[PAYM] - [all] - Issues adding cards via Stripe minor 2026-04-20 07:43 UTC 16d 6h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [fr-par] Elevated 5xx errors on logs ingestion minor 2026-04-16 14:59 UTC 16h 6m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Managed Opensearch] - [fr-par] Connection issues due to certificate expiration minor 2026-04-16 14:22 UTC 2m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Instances] - it-mil-1 - api-metadata in unreachable minor 2026-04-16 09:55 UTC 24m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WBHE] - [world] - Imunify fails through Cloudflare none 2026-04-15 09:44 UTC 0m

Names an upstream provider: Cloudflare.

  1. resolved

    [10:00] Clients facing issues An issue with the update of Imunify on cPanel broke the Cloudflare proxy feature and prevents access to the websites using this feature. The issue is directly caused by : https://imunify360.statuspage.io/incidents/810xhk4nbqnr [10:50] Acknowledged...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[PGWY] - [fr-par-1] - Error 500 when booking a public Gateway none 2026-04-15 09:36 UTC 0m
  1. resolved

    got a temporary api issue between 7:17 UTC to 8:25 UTC.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network infrastructure] - [DC2] Room 108 Rack A7 network issue minor 2026-04-14 09:23 UTC 2h 7m
  1. resolved

    The issue has been resolved and all services are now operating normally.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BMNA] - [world] - BMN services down none 2026-04-13 07:25 UTC 0m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BLOCK STORAGE] - [fr-par] - High latencies on part of infrastructure none 2026-04-11 14:51 UTC 47h 15m
  1. resolved

    No more disruption since 48 hours. Returned to a plain healthy state. No dataloss detected on affected cluster.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Data Warehouse] - fr-par - New S3 API keys not working minor 2026-04-09 14:50 UTC 1h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Instance Orchestration] - [pl-waw] Instance orchestrations APIs may encounter failures minor 2026-04-08 11:34 UTC 3h 47m
  1. resolved

    The issue has been identified and resolved, and we are monitoring the situation to ensure stability.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibackup] - DC3 - 500 errors on Dedibackup minor 2026-04-08 11:24 UTC 1h 56m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Container Registry] - [nl-ams]- High error rate on registry API minor 2026-04-07 08:02 UTC 3h 46m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] Public switch issue in DC5 Room 1 1 Rack D39 minor 2026-04-04 17:41 UTC 4h 29m
  1. resolved

    Switch has been replaced network is up for the Rack D39

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DDBX]-Installation broken for windows 2019/2022 minor 2026-04-03 09:47 UTC 6h 34m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[PAYMENT] - Payment result handling issue minor 2026-04-02 13:55 UTC 24d 18h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[TEM] Increase latency and timeout error for email ingestion none 2026-04-01 15:12 UTC 0m
  1. resolved

    During a product maintenance, we have noticed an increase of latency and errors. Our team performed a rollback and monitor the situation since then. The instability was seen during approximately two hours (12h20 to 14h UTC).

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - SMTP alert manager mail is broken minor 2026-04-01 08:44 UTC 6d 23h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Webmail] [fr-par] Webmail unavailable on pf-012 minor 2026-03-31 18:18 UTC 7d 13h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[RPN-SAN] - [DC2/DC3] SAN cluster RAID disk failure minor 2026-03-31 13:04 UTC 3d 3h
  1. resolved

    The issue has been resolved. Please contact our support team if you have any issue with our SAN.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WebHosting Elements] - [fr-par-2] IPV6 not working on pf-012.whm.fr-par.scw.cloud minor 2026-03-31 09:19 UTC 4h 23m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Kapsule & Kosmos] - [FR-PAR] Cannot create cluster none 2026-03-30 15:45 UTC 0m
  1. resolved

    Start from 30 march 2026 at 15h53 CET, Kapsule cluster creation was not possible. The incident was resolved 30 march 2026 at 17h04.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Data Warehouse] - [fr-par] New deployment blocked minor 2026-03-27 11:17 UTC 1h 28m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[SERVERLESS CONTAINER][WAW][AMS] Serverless Containers were autonomously redeployed by the platform none 2026-03-27 09:57 UTC 0m
  1. resolved

    On March 26, 2026, we experienced an incident affecting Serverless Containers in the following regions: pl-waw: from approximately 11:30 CET to 11:36 CET nl-ams: from approximately 13:30 CET to 13:40 CET During these periods, a platform-level component triggered an automatic...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Audit Trail] - [fr-par] - API Partial Outage none 2026-03-26 15:04 UTC 10d 17h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[cPanel Webhosting] Server Update none 2026-03-26 14:00 UTC 0m
  1. resolved

    We have performed a server maintenance for the cPanel platform 1006. A downtime of 10 min may have occured during the maintenance.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[cPanel Webhosting] Server Update none 2026-03-26 13:30 UTC 0m
  1. resolved

    We have performed a server maintenance for the cPanel platform 1005. A downtime of 10 min may have occured during the maintenance.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network infrastructure] - DC5 Room 1 Rack B15 - RPN switch rebooted minor 2026-03-26 10:57 UTC 0m
  1. resolved

    At 02:25:50 UTC+1, an RPN switch in DC5 Room 1 Rack B15 rebooted, interrupting network traffic for servers attached to it for 10 minutes.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[MongoDB] - [fr-par-1] Connectivity Loss on Public Endpoint critical 2026-03-25 10:21 UTC 21h 13m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[AUDT] - [pl-waw] - NATS stream not responsive minor 2026-03-25 09:56 UTC 38m
  1. resolved

    The incident was resolved at 11:22 a.m. CET.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network infrastructure] [DC2] Public switch rebooted Room 103 - Rack: 9-2 minor 2026-03-25 09:46 UTC 0m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative APIs] - [fr-par] Increased response times for Qwen-3-235B-A22-Instruct minor 2026-03-25 09:42 UTC 8h 33m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network infrastructure] - DC5 Room 1 Rack B43 - Public switch rebooted minor 2026-03-25 08:39 UTC 2m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[MongoDB] - FR-PAR - DNS resolution failure minor 2026-03-24 13:55 UTC 37m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[OBJS] - [world] - Failures on ranged request on SSE enabled objects major 2026-03-24 13:27 UTC 51d 20h
  1. resolved

    The fix have been deployed in every region

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [nl-ams] - errors on query for Scaleway Logs Datasources minor 2026-03-23 09:25 UTC 13d 22h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox dedicated servers] - fr-par-1 DC3 - Room 4-6 Rack A08 PUB switch is down minor 2026-03-20 10:37 UTC 5h 12m
  1. resolved

    We have identified that a network switch in our fr-par-1 data center was malfunctioning, causing a partial outage for Dedibox dedicated servers. The issue has been resolved and all services are now back to normal. We apologize for any inconvenience this may have caused.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Account API] - fr-par-1 Users can't receive login email major 2026-03-19 19:09 UTC 6d 14h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[VPC][AMS][WAW] DNS Resolution Incident in Isolated Kapsule Clusters none 2026-03-17 17:18 UTC 0m
  1. resolved

    Summary: Following a deployment to release VPC Peering in public beta, a change in DNS resolution within VPC caused DNS issues. These issues only affected Kapsule clusters in full isolation mode using Debian 12/13 containers and were limited to the nl-ams and pl-waw regions....

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Managed Opensearch] - [fr-par-1] - Create-deployment workflows failure minor 2026-03-17 14:43 UTC 8d 18h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [fr-par-1] High error rate minor 2026-03-17 10:56 UTC 9d 23h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[MongoDB] - [fr-par] Instances in error state but reachable none 2026-03-16 20:08 UTC 0m
  1. resolved

    A brief issue occured with MongoDB instances in the Paris region (fr-par). Some instances were in an error state but remained reachable. The issue is now fixed.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Object Storage] - [World] - Download issues with AWS CLI minor 2026-03-16 17:16 UTC 16h 44m

Names an upstream provider: AWS.

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Public Gateway] - [fr-par-1] Issue with Create/Update of Public gateway minor 2026-03-16 12:36 UTC 0m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [world] Sync grafana datasources are broken none 2026-03-16 08:30 UTC 6h 58m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Payment] - Double payment for SEPA minor 2026-03-13 18:02 UTC 2d 19h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC3] - Public switch down room 46 - D2 minor 2026-03-13 07:19 UTC 2h 43m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Instance Orchestration] - [fr-par] API Not available major 2026-03-12 10:24 UTC 1h 19m
  1. resolved

    The incident is fully resolved, and the response times are back to normal.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative APIs] - Partial Outage on gpt-oss-120b and mistral-small-3.2-24b-instruct-2506 models minor 2026-03-12 10:20 UTC 13d 23h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [fr-par] Ingestion errors on custom metrics datasources minor 2026-03-11 15:29 UTC 17h 37m
  1. resolved

    The incident has been resolved, and we are monitoring the issue still for a long-term fix to prevent the issue from occurring again.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Instance Orchestration] - [fr-par-2] - No public IPv4 available minor 2026-03-11 11:54 UTC 1h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [fr-par-1, fr-par-2, fr-par-3] Partial error on metrics ingestion none 2026-03-11 09:17 UTC 23h 47m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [fr-par] performance issues with custom DS read/write minor 2026-03-10 09:54 UTC 47h 13m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [fr-par] Elevated error rate on querying Loki custom datasources none 2026-03-09 10:09 UTC 0m
  1. resolved

    We experienced an elevated error rate when querying Loki custom datasources in the fr-par region. This issue may have affected your ability to retrieve data from these datasources. We encounter 2% error rate on query and 5% on ingestion from 08:52 to 08:53 UTC

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Kapsule & Kosmos] - [fr-par] unable to create new clusters minor 2026-03-09 09:57 UTC 41m
  1. resolved

    An internal issue has been resolved. Cluster creation in the Paris region (fr-par) is now operational.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BookMyName] - Redirection issue minor 2026-03-09 08:12 UTC 49m
  1. resolved

    Our team has fixed the issue and the redirection service is now up again.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Edge Services] - Partial Outage on GET requests when content is fetched from origins minor 2026-03-09 07:24 UTC 30d
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] Public switch issue in DC2 Room 203-B Rack J4 minor 2026-03-08 08:31 UTC 1h 25m
  1. resolved

    Replacing the faulty switch has restored service at this time.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Webhosting] - Dedibox Database connection issues minor 2026-03-08 00:45 UTC 35h 12m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Containers] - [nl-ams] - some containers are restarting because of aggressive probing minor 2026-03-05 15:28 UTC 1h 4m
  1. resolved

    We have finished monitoring the situation. Container instances are now running without a liveness probe, preventing them from restarting. Now, restarts are only triggered by users applicative errors (e.g. if the container crashes). Note that after our fix made earlier, users...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [fr-par] Elevated error rate for querying logs minor 2026-03-05 13:16 UTC 21h 40m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[OBJS] - [PAR] - Lifecycle Job Execution minor 2026-03-05 10:01 UTC 33d 23h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Elastic Metal] - [fr-par-2] - EM-RV Unable to order minor 2026-03-04 15:50 UTC 14d 5h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [nl-ams] Log queries experiencing errors minor 2026-03-04 15:12 UTC 0m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Managed Opensearch] - [fr-par] Dedicated offer not displayed in the console minor 2026-03-04 14:54 UTC 23h 24m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WBHE] - [fr-par] Storage Full minor 2026-03-04 14:35 UTC 0m
  1. resolved

    A storage full issue occurred due to a failed migration. Additional storage was added to resolve the issue.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WebHosting Elements] - [fr-par|nl-ams|pl-waw] - Free domains TLS certificate expired none 2026-03-04 14:31 UTC 0m
  1. resolved

    The TLS certificate for free domains has expired, causing potential security warnings or access issues. Our teams have acknowledged the issue and are currently deploying new certificates and restarting the service in all affected regions.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[SERVERLESS-CONTAINER] - [nl-ams] - Intermittent errors when accessing Serverless Containers minor 2026-03-04 09:03 UTC 5d 9h
  1. resolved

    After investigation, we have found the root cause. During the scheduled maintenance https://status.scaleway.com/incidents/p2cj27y80n9w, starting on 03/03 at 3:30 PM UTC, we experienced a lot of pressure on our infrastructure, saturating the number of connections of our LB. As a...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Elastic Metal & Dedibox Infra] - [fr-par-2] TFTP issue minor 2026-03-04 08:45 UTC 1m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Key Manager] - [it-mil] service unavailable none 2026-03-03 09:16 UTC 0m
  1. resolved

    The Key Manager service was unavailable in the it-mil region due to a pod failure for about 10 minutes.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[IPAM] - [pl-waw] IPs missing from IPAM major 2026-03-02 15:57 UTC 17h 21m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Kapsule] - [pl-waw] - Nodes can't resolve api server dns record minor 2026-03-02 15:31 UTC 0m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DATABASE][NL-AMS-1] Multiple databases are blocked with intermediate states none 2026-02-28 09:25 UTC 1h 48m
  1. resolved

    This incident started at 22:27 UTC when started Block Storage incident. At 11:10 UTC, all databases have returned to a plain healthy state.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BLOCK-STORAGE][NL-AMS-1] Multiple products impacted by a Block storage issue. critical 2026-02-27 23:18 UTC 5h 32m
  1. resolved

    This incident started at 22:27 UTC when latency began to rise noticeably. At 22:40 UTC, A control‑plane fault caused several disks to be excluded at once from the cluster. The resulting load on the control plane then prevented the cluster from self‑recovering, progressively...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [fr-par] Queries on Scaleway Logs datasources are experiencing errors minor 2026-02-27 16:09 UTC 6d 18h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[API Gateway] - [pl-waw] Region disconnected from api.scaleway.com major 2026-02-27 11:39 UTC 13d 22h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Transactional Email] - Low IP reputation with Microsoft servers minor 2026-02-27 08:33 UTC 41d 23h
  1. resolved

    Customers may have experienced delays when sending emails to Microsoft domains (Outlook, MSN, Hotmail) due to temporary rate limiting. The issue has been resolved and email delivery should now be operating normally.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Elastic Metal & Dedibox] - [nl-ams-1] Electrical issue minor 2026-02-26 19:31 UTC 14h 17m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] - AMS - Device unreachable minor 2026-02-26 17:50 UTC 5d 15h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Instance Orchestration] - [fr-par-2] IPv4 out of stock major 2026-02-26 16:34 UTC 16m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[CKPT] - pl-waw - Cockpit data ingestion/query latencies on pl-waw minor 2026-02-26 15:56 UTC 23h 51m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[EDGE] - [world] on some s3 pipeline, 502 error can occur on cache miss minor 2026-02-26 13:41 UTC 4d 1h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DNS Management for Elements] - [World] - Service Degraded minor 2026-02-26 06:31 UTC 4h 17m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[E-mail Gateway] - emails to Microsoft domains temporarily blocked minor 2026-02-25 10:12 UTC 22h 23m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Container Registry] - [fr-par] high pull/push failures minor 2026-02-24 14:15 UTC 8d 19h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network infrastructure] - [pl-waw-2] - Traffic disruption major 2026-02-24 10:58 UTC 0m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Load Balancer] - [pl-waw-2] - Several Load Balancers down minor 2026-02-24 10:17 UTC 3h 54m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[RDB] - [PL-WAW] - Cluster failover minor 2026-02-24 09:26 UTC 4m
  1. resolved

    Since 08:45 UTC, we are experiencing a network outage in the PL-WAW region, causing multiple RDB clusters to failover. This may result in brief interruptions for your databases.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[API Gateway] - [PL-WAW] Increase of latencies for API requests minor 2026-02-24 08:55 UTC 15m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - Resource usage issue minor 2026-02-24 07:46 UTC 41d
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5/PAR] - par2dc5-net-f08lf155.dc5 - DOWN minor 2026-02-23 15:52 UTC 23h 58m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [all] PFE stopped receiving metrics/logs minor 2026-02-23 15:14 UTC 48m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [all] PFE stopped receiving metrics/logs minor 2026-02-23 15:10 UTC 7m
  1. resolved

    The issue has been resolved. All custom metrics are now being ingested as expected.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cost Manager] - Crash when switching date filter none 2026-02-23 13:43 UTC 19h 24m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Containers] - Some containers/functions in sandbox v1 did not have memory and CPU metrics minor 2026-02-23 10:07 UTC 23h 22m
  1. resolved

    All containers and functions configured in sandbox v1 have their CPU and RAM metrics available in Cockpit as usual. Thank you for your patience.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BookMyName] - DNS and email redirection outage minor 2026-02-20 15:14 UTC 1h 37m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Elastic Metal] - [fr-par-2] - one elastic metal switch is down minor 2026-02-20 15:03 UTC 1h 46m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox VPS] - VPS ordering is unavailable minor 2026-02-20 09:27 UTC 41m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - [AMS] Private network switch down minor 2026-02-18 09:07 UTC 4h 3m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox VPS] - Network issues minor 2026-02-17 15:56 UTC 15h 3m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Managed OpenSearch] - Service Degraded minor 2026-02-17 09:19 UTC 27h 57m
  1. resolved

    Only one customer was affected and the timeouts experienced were due to too many requests on the opensearch lb.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Edge Services] - 502 error on HEAD request with bad content length minor 2026-02-17 09:02 UTC 7d 6h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Edge Services] - WAF requests are blocked minor 2026-02-16 15:30 UTC 24h 4m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Instance Orchestration] - Unable to provision new IPs none 2026-02-16 10:53 UTC 7h
  1. resolved

    A fix have been deployed, all affected IPs have been unlocked.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[MRDB] - [NL-AMS] - Partial Service Disruption Affecting MRDB Action Processing minor 2026-02-16 09:18 UTC 4m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX & ELASTIC METAL] - Ubuntu 24.04 LTS installation issue minor 2026-02-16 03:44 UTC 2d 17h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[CKPT] - [NL-AMS] - custom metrics ingestion affected minor 2026-02-13 17:06 UTC 54m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless SQL DB] - backup failure none 2026-02-13 08:39 UTC 7h 5m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network infrastructure] - [fr-par-2] - PUB switch reboot none 2026-02-13 08:29 UTC 0m
  1. resolved

    The switch in rack S1/C29 experienced a crash and rebooted, causing a 5-minute unavailability of the public connectivity for this rack. Timestamps : 2026 Feb 13 03:14 UTC - switch rebooted 2026 Feb 13 03:17 UTC - switch recovered

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Web Hosting] - [WORLD] Web Snapshots server down minor 2026-02-12 05:32 UTC 12d 10h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] - Unable to properly manage server on the customer area major 2026-02-12 04:20 UTC 29h 35m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [fr-par] - Error viewing container logs none 2026-02-12 01:23 UTC 7h 55m
  1. resolved

    Between 8:00 PM CET on February 11, 2026, and 9:00 AM CET on February 12, 2026, approximately 10% of users experienced issues when querying logs from Cockpit. The problem has been fully resolved. We apologize for any inconvenience caused and thank you for your understanding.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[fr-par] - Failure to create new datalabs minor 2026-02-11 13:32 UTC 16m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - [nl-ams-1] RPN Switch issue on Hall 2 Rack FJ18 minor 2026-02-11 11:40 UTC 1h 43m
  1. resolved

    The switch issue in our nl-ams-1 data center has been resolved. All affected Dedibox servers should now have normal connectivity.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network infrastructure] - [DC2] - Network connectivity issue Room S101 - Rack N13 to N18 / G20 to G37 / H20 to H22 major 2026-02-11 09:18 UTC 1h 41m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Block Storage] - [fr-par-3] Partial unavailability major 2026-02-09 18:49 UTC 9m
  1. resolved

    Latencies are back to nominal, incident is resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Edge services] WAF rejecting requests after Core Rule Set auto update none 2026-02-09 10:00 UTC 0m
  1. resolved

    Requests are being rejected by the Web Application Firewall (WAF) following an automatic update of the Core Rule Set. Our team is investigating the issue and has rolled back to the previous version of the rules library.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox Console] - Online/Dedibox console returning 500 errors minor 2026-02-09 01:35 UTC 43m
  1. resolved

    The Dedibox Console is now back to normal operation. We apologize for the inconvenience this may have caused.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Support temporarily unavailable none 2026-02-07 05:36 UTC 3h 35m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless SQL DB] - backup failure none 2026-02-06 10:35 UTC 2h 34m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [all] Grafana UI is unavailable for some newly created projects minor 2026-02-05 09:20 UTC 3h 23m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[HOSTING DEDIBOX] - MySQL restarts during upgrades none 2026-02-04 08:57 UTC 0m
  1. resolved

    Several MySQL servers restarted, some experienced prolonged startup and temporary unavailability. All services are back up. We apologize for any inconvenience caused.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - [DC3 S43 C16] - RPN switch failure minor 2026-02-03 14:06 UTC 29h 6m
  1. resolved

    The RPN switch in DC3 room, 4-3 rack C16 experienced issues, causing RPN connectivity interruption in the rack. Public connectivity was not affected. The issue has been resolved, and normal operations have been restored.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Object Storage] - [nl-ams] - Service disruption minor 2026-02-03 10:03 UTC 31h 20m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DNS Management for Elements] - [fr-par-1] - Service Degraded minor 2026-02-02 15:28 UTC 46h 3m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Object Storage] - Lifecycle tasks not executed major 2026-02-02 14:06 UTC 42h 45m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox Console] - Global - Phone number validation issue minor 2026-01-30 14:27 UTC 3h 5m
  1. resolved

    Some Dedibox users experienced issues with their previously valid phone numbers being flagged as invalid, preventing consumption. The issue has been resolved and all phone numbers are now correctly validated.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Dedibox - DC2 - A chassis is down in room 101 rack G34 minor 2026-01-29 12:35 UTC 7d 1h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Service instability on some Products minor 2026-01-28 13:36 UTC 36h 25m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - Latencies in cluster minor 2026-01-28 09:54 UTC 1h 19m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox RPN] - DC5 - RPNv2 Issue in Room 1 Rack C9 minor 2026-01-26 17:03 UTC 59m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox RPN] - DC5 - RPNv2 Issue minor 2026-01-26 16:34 UTC 18m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

DC5 public switch issue in DC5 - Room 1 Rack D33 minor 2026-01-26 10:02 UTC 6h 53m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] Private switch issue in DC2 - Room 101 Rack N16 minor 2026-01-26 08:42 UTC 1h 3m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Functions/Containers] - [fr-par] - new deployments might fail minor 2026-01-25 13:19 UTC 2d 20h
  1. resolved

    Issue has now been resolved. Only deployments between 2026-01-23 14:00 UTC and 2026-01-25 15:00 UTC were impacted. We encourage users who made an update of their function/container inside the time range above, and who are seeing resources in "error" status, with message...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Block Storage] - [fr-par-3] Possible delays in volume async workflow minor 2026-01-24 11:05 UTC 1h 5m
  1. resolved

    Since January 23, 17:46 UTC, one of our Block Storage internal API endpoints in the fr-par-3 region has been unable to join his cluster. This has resulted in delays in internal asynchronous tasks until retry with another endpoint. It may also have affected some public tasks too....

Excerpts are shortened. Read the full incident on Scaleway's status page.

[COCKPIT] - [ALL REGIONS] - Object Storage cockpit logs were not issued none 2026-01-24 09:08 UTC 0m
  1. resolved

    From 14/01 13h28 to 22/01 16h42 UTC cockpit received no logs from Object Storage product. The timeframe was the consequence of a dysfunctional alert that was supposed to handle this case.The problem is fixed and additional monitoring will be added.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[SERVERLESS CONTAINER/FUNCTION][NL-AMS] - Sporadic 502 and 504 errors minor 2026-01-23 10:48 UTC 4d 23h
  1. resolved

    After days of monitoring after increasing the LB capacity, the initial issue is now fixed. We still continue to monitor closely the situation though. To summarize, requests on nl-ams containers/functions made between 2026-01-08 and 2026-01-23 08:45 UTC might have failed with 5xx...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WebHosting Elements] - [fr-par] Dedicated-ips and backup options are not attached for Advanced offers minor 2026-01-23 05:09 UTC 5d 11h
  1. resolved

    Incident have been resolved. A fix has been implemented.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BLKS] - [WAW-3] Block Storage latency spike following a maintenance operation minor 2026-01-16 12:06 UTC 10h 19m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Container Registry] - [fr-par] slow pulls and errors while pulling minor 2026-01-16 09:37 UTC 1h 19m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox servers] - [DC2] - Room 101, rack N16 - Hardware failure minor 2026-01-15 08:32 UTC 11d 8h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - fr-par-1 - DC3 Room 4-6 Rack D13,D14,D15,D16,E2,E3,E4,E5 - RPN Services unavailable minor 2026-01-14 07:02 UTC 44m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Kapsule & Kosmos] - Dashboard not available minor 2026-01-13 20:48 UTC 16h 22m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[IoT Hub] - [fr-par] - Service disruption major 2026-01-13 09:09 UTC 7h 20m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[IoT Hub] - [fr-par] Connection issues on websocket minor 2026-01-12 10:27 UTC 30h 3m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - [DC3] - Electrical issue in room 4-5 Rack F7, impact 2 other racks minor 2026-01-12 08:30 UTC 9h 12m
  1. resolved

    The intervention is now done, the replacement was made.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Apple Silicon] - [fr-par-1] Power issue in a rack minor 2026-01-08 11:15 UTC 13d 2h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Webhosting] Access to Dedibox Classic hosting web sites minor 2026-01-08 10:13 UTC 13d 3h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Accès aux sites pour les domaines en "*.scw.site" minor 2026-01-07 12:31 UTC 5d 23h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] err 500 on Dedibox console major 2026-01-07 12:30 UTC 2h 7m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox dedicated servers] - [DC3] Switch down in room 4-5 rack F13/F14/F15 minor 2026-01-06 08:50 UTC 1h 50m
  1. resolved

    The public switch has been replaced, connectivity is restored in the affected racks.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Billing] - Bulgaria invoices are delayed minor 2026-01-05 08:00 UTC 5h 40m
  1. resolved

    Invoices are now up to date and refreshed regularly as usual.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[NETI] - [DC2] - Switch down Room 203 Rack M10 minor 2026-01-03 22:35 UTC 23h 6m
  1. resolved

    Switch has been well replaced.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox]- DC2 Room 101/Rack G29/Block E servers unreachable minor 2025-12-31 07:33 UTC 8h 31m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Scaleway Console] - Dedibox servers and options unavailable in Scaleway console minor 2025-12-30 22:25 UTC 13h 28m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Dedibox - DC2 - Room 101 - Rack G36 - Block C - Server unreachable major 2025-12-30 08:07 UTC 6d 5h
  1. resolved

    The issue has been resolved on December 30th. Servers are back online.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Dedibox - DC2 - Room 101 Rack G29 - Partial Outage minor 2025-12-26 12:06 UTC 2h 52m
  1. resolved

    The issue on the rack has been fixed. Servers should be up and running. If your server is still unreachable, please contact our support team.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Dedibox - DC2 - Room 101 Rack H23 - Partial Outage minor 2025-12-26 08:28 UTC 6h 30m
  1. resolved

    The issue on the rack has been fixed. Servers should be up and running. If your server is still unreachable, please contact our support team.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Support API & Deskpro] - [fr-par-2] - Service restart failure after SSL Certificate upgrade none 2025-12-23 06:22 UTC 7m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Web Hosting] - [fr-par-1] Clients websites down minor 2025-12-22 09:28 UTC 1h 40m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] Switch Down in room 205 - G4 major 2025-12-20 07:41 UTC 10h 49m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[COCKPIT] - [NL-AMS] - Alert email not sent minor 2025-12-19 11:06 UTC 2m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Information - support phone unavailable minor 2025-12-17 14:59 UTC 6h 3m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Information – Customer Support on Dec 17th afternoon none 2025-12-17 12:24 UTC 24h 8m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC3] Public switch issue in DC3 minor 2025-12-17 08:38 UTC 2h 57m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative APIs] - [fr-par] bge-multilingual-gemma2 errors minor 2025-12-16 17:50 UTC 19m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Console Elements Scaleway] - impossible to switch organisation on console minor 2025-12-15 10:38 UTC 1m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Account] - Resource lock after invoice payment major 2025-12-12 07:10 UTC 1h 23m
  1. resolved

    The fix has enabled us to unblock all resources that were still blocked. The incident has now been resolved. We apologize for any inconvenience this may have caused.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Load Balancer] - [pl-war-1, pl-war-2, pl-war-3, nl-ams-2, nl-ams-3, fr-par-2] - Failure on managed certificate creation none 2025-12-10 21:44 UTC 0m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] - Public Switch in DC5 Room 1 Rack D31 is unreachable minor 2025-12-10 15:47 UTC 1h 20m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Instance] - [fr-par-1] Instance actions delayed minor 2025-12-10 14:36 UTC 33m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Kapsule - No update on “k8s.fr-par.scw.cloud” DNS zone on FR-PAR minor 2025-12-10 14:34 UTC 25d 23h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[CONSOLE ELEMENTS] - Flexible IPs no longer appear in the Elements console. minor 2025-12-10 13:55 UTC 1h 44m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative APIs] - Timeout on a subset of requests affecting all models minor 2025-12-09 13:13 UTC 0m
  1. resolved

    The Generative APIs service is experiencing timeouts affecting a subset of requests for all the models.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Instance] Unable to provision instances on fr-par-2 minor 2025-12-09 12:31 UTC 17m
  1. resolved

    The issue as been resolved. We apologize for the disruption.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox]-DC2, Room 101, Rack H27- Public switch unreachable minor 2025-12-09 08:24 UTC 4h 6m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] Public switch unreachable in DC2 Room 202-1 Rack A13. minor 2025-12-08 14:16 UTC 2h 37m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - [DC3/R43/B15] - Public switch unreachable minor 2025-12-08 09:54 UTC 20h 14m
  1. resolved

    We have detected a switch down in fr-par-2. Servers in that rack currently have no private network access and are unreachable. The issue has been resolved and all services are now back to normal.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - [DC5] Private switch unreachable minor 2025-12-08 08:54 UTC 2d 6h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[NETI] - [DC5] - Switch down Room 1-1 Rack C38 minor 2025-12-07 08:00 UTC 2h 42m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative APIs] - [fr-par-2] Llama 3.3 70b Instruct performance degradation minor 2025-12-05 11:15 UTC 3h 13m
  1. resolved

    The Llama 3.3 70b Instruct model is experiencing slowness, resulting in 504 timeout errors for most requests. We have identified and resolved the issue. The service is now operating normally.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative APIs] - [fr-par-2] Llama 3.3 70b Instruct performance degradation minor 2025-12-05 11:11 UTC 2h 51m
  1. resolved

    The Llama 3.3 70b Instruct model is experiencing slowness, resulting in 504 timeout errors for most requests. We have identified and resolved the issue. The service is now operating normally.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network infrastructure] - [DC5] - RPN switch is unhealthy in rack S1/D14 minor 2025-12-05 10:57 UTC 3d
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Edge Services] - New S3 integrations don't work none 2025-12-05 08:00 UTC 0m
  1. resolved

    New pipelines with S3 integration are failing with a 404 not found error. This is due to an incorrect HTTP Host header being set on outbound connections to Object Storage, following an update to the agent running on cache nodes.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [NL-AMS] - Log ingestion disruption minor 2025-12-04 14:51 UTC 6d 17h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Elastic Metal] [Dedibox] - Installation issue minor 2025-12-04 10:03 UTC 4d 5h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] - Private Switch is down in DC5 Room 1 Rack D14 minor 2025-12-04 08:54 UTC 1h 34m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Billing] - PLAY instances not included in savings plans in November minor 2025-12-03 07:10 UTC 3h 7m
  1. resolved

    Savings plans is now fixed properly Impacted clients on November invoice have been compensated accordingly

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DDBX] - [DC2] - Suchard switch is unreachable in S101/G28 minor 2025-12-02 17:03 UTC 17h 16m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Instance Orchestration] - [pl-waw-1] - Unable to launch actions major 2025-12-02 09:19 UTC 6h 4m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - [AMS1] - Switch is unreachable in H6/6B49 minor 2025-12-02 08:51 UTC 1h 10m
  1. resolved

    Since 2025 Dec 2 09:18 UTC the switch is up. Redundancy is temporarily lost, but the impact on the client side should be resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox/ElasticMetal] - [fr-par-2 / DC5 ] - Room 7 - Rack A69 - Network connectivity issue minor 2025-12-02 08:16 UTC 3h 45m
  1. resolved

    The network switch has been changed and the network is operational again.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] Room 1 Rack D14 RPN switch reboot none 2025-12-02 04:30 UTC 0m
  1. resolved

    The switch in rack S1/D14 experienced a crash and reboot, causing a 5-minute unavailability of the RPN service in this rack.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[REDIS] Unable to create Redis HA / Cluster major 2025-12-01 15:26 UTC 24h 21m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[CAAS] - [PL-WAW] - 503 errors and connection interruptions minor 2025-12-01 11:39 UTC 3m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network]-Chouchou switch reboot in S46/A4, DC3 none 2025-12-01 10:51 UTC 0m
  1. resolved

    A network switch in our fr-par-1 region experienced an unexpected reboot, causing a temporary loss of public connectivity for Dedibox dedicated servers in the affected rack. The issue has been resolved, and we are monitoring the situation to prevent any recurrence.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network]-RPN switch reboot in H6/6B46, AMS1 minor 2025-12-01 10:42 UTC 0m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[CKPT] [nl-ams / fr-par] Latencies issues minor 2025-11-28 11:58 UTC 44m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[dc5] private switch issue in Dc5 Room 1 Rack D14 minor 2025-11-28 10:17 UTC 12h 47m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WEBHOSTING ELEMENTS] - cPanel platform 012 - Instance migration minor 2025-11-27 13:14 UTC 10m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WEBHOSTING] New email security measures none 2025-11-27 12:13 UTC 42d 2h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative APIs][FR-PAR-2] qwen3-235b performance degradation minor 2025-11-26 15:27 UTC 1h 49m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Performance degradation for resources using VPC minor 2025-11-26 14:03 UTC 16d
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Permission API] - [fr-par] Increased latencies minor 2025-11-26 10:09 UTC 24h 21m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DNS Management for Elements] - Issues with API connections none 2025-11-26 09:39 UTC 14d 5h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Product Catalog] - Generative APIs prices are incorrect minor 2025-11-25 18:20 UTC 1m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[VPC] Public Gateway configurations cannot be modified via the console. minor 2025-11-25 14:58 UTC 1h 35m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - [fr-par-1] Query frontend issue minor 2025-11-25 10:09 UTC 1h 44m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - fr-par-1 - RPN Switch unreachable after maintenance - Room 101 Impacted Racks : L31, L33, A26, A27, A28, B20, B21, B22 minor 2025-11-25 07:09 UTC 2h 3m
  1. resolved

    Following a maintenance, multiple switches were unreachable. Our teams have resolved the issue and all services are now back to normal.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WEBHOSTING] SMTP/51.159.208.135 blacklisted on Microsoft/Outlook from classic webhosting service major 2025-11-24 17:34 UTC 199d 18h
  1. resolved

    No more SMTP blacklist messages reported from Outlook provider.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Cockpit - Database unreachable minor 2025-11-24 11:46 UTC 4h 30m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Scaleway Emailing] - Issue in Scaleway email delivrability on November 24th morning (Authentication code, account creation..) minor 2025-11-24 11:40 UTC 21h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Cockpit - Delayed ingestion of monitoring data minor 2025-11-24 11:34 UTC 1m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox Console] - Order tunnel error 504 minor 2025-11-24 11:29 UTC 2d 3h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] - [DC3] - s44-d8.dc3 Network switch failure minor 2025-11-24 11:18 UTC 5m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - DC2 rpn-storage-dc2-39 - I/O errors on storage minor 2025-11-22 18:02 UTC 2d 15h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Account API] - [localization] - Payment mode addition issue major 2025-11-22 10:56 UTC 46h 5m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

P3 - [CNSE] - [all-regions] - No Quota available on NVME offer on create page Elastic Metal none 2025-11-22 10:09 UTC 0m
  1. resolved

    Yesterday at around 4 p.m. Paris time, it was impossible to order an Elastic Metal server with NVMe. A quota error message appeared, but the issue has now been resolved since yesterday. We apologize for any inconvenience caused.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Containers] - [fr-par] - Scaling issues on private network minor 2025-11-21 10:24 UTC 4m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Redis] - [fr-par-2,nl-ams-2,pl-waw-2] - Unable to create Redis HA / Cluster instances minor 2025-11-20 13:15 UTC 1h 51m
  1. resolved

    Since 19/11/2025, trying to create a Redis HA / Cluster instance on fr-par-2/nl-ams-2/pl-waw-2 may fail. The issue has been resolved and all instances should now be created successfully.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Console Scaleway & Dedibox down major 2025-11-18 12:06 UTC 2d 20h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Containers] Scaling issues on Private Network minor 2025-11-18 08:58 UTC 10d 1h
  1. resolved

    After further investigation and gathering more metrics, we noticed that the errors seen last week when reopening the status are not related to this incident. We will close it now, sorry again for any inconvenience.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - [fr-par-1] - Room 4-4 - Rack e10 - Network connectivity issue minor 2025-11-18 08:21 UTC 29m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Key Manager] - [PL-WAW] - Unavailability major 2025-11-14 13:30 UTC 4d 1h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox dedicated servers] [fr-par-2] Reload of 1 RPN switch in S1 D16 none 2025-11-14 11:34 UTC 0m
  1. resolved

    The 6th RPN switch located in S1 D16 rebooted due to a watchdog timeout. All attached servers lost their RPN connectivity.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Console Elements Scaleway] Warning message about environmental impact estimations minor 2025-11-13 10:33 UTC 3h 18m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox dedicated servers] - [DC3] RPN connectivity issue in S44 A16 minor 2025-11-13 10:04 UTC 4h 18m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Environmental Footprint] - World - users may receive permission denied on all API endpoints minor 2025-11-13 08:29 UTC 2h 1m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[COCKPIT] Grafana authentication failure after organization switch minor 2025-11-12 09:02 UTC 47h 33m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] - [fr-par-2] S1 - D14 RPN Switch failure minor 2025-11-12 08:00 UTC 8d 5h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Object Storage] - [nl-ams] Partial Outage major 2025-11-11 10:04 UTC 2h 51m
  1. resolved

    We have resolved the issue affecting several metadata servers in the nl-ams region. Object Storage operations should now be functioning normally. We apologize for any inconvenience this may have caused.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Object Storage] - pl-waw - High error rate minor 2025-11-08 21:45 UTC 1m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Email Delivery Incident minor 2025-11-06 14:39 UTC 3d 19h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Product Console Elements] - Intermittent SSO Login Issues for IAM Members minor 2025-11-06 08:49 UTC 6h 4m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Elevated latency for API requests in Amsterdam region minor 2025-11-04 12:55 UTC 43h 59m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] - nl-ams-1 - Datacenter AMS1, Hall 2 E-E, Bay E29, Block N - Suchard Down minor 2025-11-04 09:13 UTC 3h 11m
  1. resolved

    The connectivity issues affecting dedicated servers in datacenter AMS1, Hall 2 E-E, Bay E29, Block N have been resolved. All services are now back to normal.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] RPN Flapping Room 205 Rack A07 minor 2025-11-03 16:59 UTC 33m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - [AMS1] Hardware failure Hall 02 Rack DS07 minor 2025-11-01 10:24 UTC 35m
  1. resolved

    The incident has been resolved, a faulty PSU was replaced by a technician.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BILLING] Consolidation of billing data is in a degraded state minor 2025-10-31 08:05 UTC 5h 10m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Instances][DC2] - HVs in room 200 rack B4 were inreachable none 2025-10-29 19:36 UTC 0m
  1. resolved

    During the switch replacement in the rack due to unpredictable software behaviour there was a connectivity disruption for the hypervisors in the rack. Start time 17:50 Duration: 2 minutes. Impacted hypervisors: Platform 14 Cluster 18 Hypervisor 101, 201, 301, 401, 501, 601, 701,...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - [nl-ams-1] Dedicated servers unavailable minor 2025-10-29 09:07 UTC 25h 12m
  1. resolved

    The issue has been fixed and the servers on the rack are now up and running. If your server is still not reachable, please contact our support team

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative API] Degraded performance on Mistral Small 3.2 model minor 2025-10-28 14:31 UTC 21d
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Containers] - [world] - Serverless Function/Container access issues (403) major 2025-10-28 10:07 UTC 4h 11m
  1. resolved

    The issue is now resolved. Around 4% of the total functions/containers on fr-par have been affected, between 2025-10-27 09:20 UTC and 2025-10-28 11:00 UTC. The number of affected users on nl-ams and pl-waw are lower, but the same incident happened since 2025-10-20. Functions and...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[MongoDB] - [fr-par] - Unable to provision new instances minor 2025-10-27 16:42 UTC 0m
  1. resolved

    We are currently experiencing issues with provisioning new MongoDB instances in the Paris region (fr-par). The issue has been resolved and new instances can be provisioned again.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] [DC2] Switch down in Room 101 rack 30 minor 2025-10-27 09:04 UTC 1h 9m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] - [DC3] - RPN switch unreachable minor 2025-10-24 06:49 UTC 9h 39m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Containers] - [nl-ams] spurious 403 errors minor 2025-10-23 08:56 UTC 3h 15m
  1. resolved

    Incident has now been resolved. Between 2025-10-22 08:17 UTC and 2025-10-23 09:10 UTC, around 20% of users on the nl-ams region might have received spurious 403 errors while calling their function or container endpoint. The root cause was a misconfiguration on one of our system...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] - Private switch down in DC2 room 205 rack G6 minor 2025-10-23 08:39 UTC 23h 20m
  1. resolved

    A network switch in our DC2 experienced a brief reboot, potentially affecting Dedibox dedicated servers. The switch is now back online, and the situation has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[VPC] - VPC unavailability on FR-PAR-1 and FR-PAR-2 none 2025-10-22 15:49 UTC 0m
  1. resolved

    October 21, 13:36–14:06 UTC - On fr-par-1 and fr-par-2, a small number of Instances experienced a VPC unavailability lasting up to 30 seconds. The issue has been identified and resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] - [fr-par-2] - Network public switch reboot Room 1 rack A1 minor 2025-10-22 07:27 UTC 8h 1m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[AMS1] Public switch issue in AMS room 6 rack 6.12.53 none 2025-10-21 13:05 UTC 2h 28m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[TREM] Emails stuck in sending state minor 2025-10-21 07:26 UTC 4h 46m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[NETWORK] Partial Outage minor 2025-10-20 15:04 UTC 1h 48m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[REDIS][FR-PAR] REDIS service degradation. minor 2025-10-20 14:29 UTC 2h 34m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit][NL-AMS] High Error Rate minor 2025-10-20 14:21 UTC 24m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DBaaS][FR-PAR] RDB service degradation. minor 2025-10-20 14:16 UTC 2h 47m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative APIs] - Mistral Small 3.2 slowness minor 2025-10-20 08:36 UTC 8d 5h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Functions/Containers/Jobs] - [All Region] - Instabilities on external registries causing pull and build issues minor 2025-10-20 08:29 UTC 2h 54m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Saagie] Warning – Ongoing Docker incident impacting the Saagie platform minor 2025-10-20 08:17 UTC 3h 51m
  1. resolved

    We inform you that the major Docker incident (Docker Status ) is now resolved. Docker services are once again fully operational, and all Saagie platform features are functioning normally. We thank you for your patience and understanding during this incident.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[ELASTICMETAL] - [FR-PAR2] Multiple reboot room 9 rack C30 minor 2025-10-20 07:01 UTC 2d 6h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network]- public switch down in DC2, room : 101 101, rack : G37 major 2025-10-18 21:34 UTC 34h 20m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - [DC2] - Switch issue on s101-g27-13 major 2025-10-18 11:28 UTC 44h 24m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[REDIS] Unexpected maintenance on all Managed redis ressources minor 2025-10-15 13:41 UTC 17h 57m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[KAPSULE] - DNS resolution issue on fr-par-3 minor 2025-10-15 12:16 UTC 0m
  1. resolved

    Kapsule nodes on fr-par-3 are experiencing DNS resolution issues, preventing communication with the kube-apiserver. Affected nodes are stuck in a creating state.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[KAPSULE] - [FR-PAR-3 ] DNS resolution issue on fr-par-3 minor 2025-10-15 09:04 UTC 3h 15m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] - [DC5] Public switch down Room 1 Rack D40 minor 2025-10-15 07:38 UTC 2d 2h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] - [fr-par-1] Network connectivity issue minor 2025-10-14 16:56 UTC 2h 21m
  1. resolved

    We have resolved the network connectivity issue affecting DEDIBOX servers within the Rack i11 in the Room 203b at fr-par-1. The affected servers are now fully operational.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Generative API - Mistral small 3.2 model issues minor 2025-10-14 15:50 UTC 18h 8m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - [DC2] - Switch issue room 101 rack H21 minor 2025-10-13 07:28 UTC 4d 2h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Support]-Support unavailable minor 2025-10-12 04:18 UTC 3h 41m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Kapsule - Control plane disruption in Amsterdam region minor 2025-10-10 10:35 UTC 4h 36m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[VPCL] - [fr-par-1] DHCP service disruption major 2025-10-08 16:58 UTC 23h 55m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Kapsule] Node 1.34+ creation failure major 2025-10-08 08:38 UTC 2d 1h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[SECRET MANAGER] - [fr-par] PI down due to failure to create billing samples major 2025-10-08 08:38 UTC 1h 9m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Object Storage - Increased 403 SignatureDoesNotMatch responses in Paris region major 2025-10-08 08:29 UTC 14d
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] - [DC5] Private Switch down in DC5 room 1 block A67 minor 2025-10-03 10:50 UTC 3d 9h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - [DC5] - RPN Switch issue room 1 rack D14 minor 2025-10-01 08:03 UTC 7d 1h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - DC3/S46/C16 - Switch s46-c16.dc3 is unreachable minor 2025-09-30 10:20 UTC 22m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Key Manager - Service disruption in Paris region major 2025-09-30 08:06 UTC 7d 7h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] - RPN Switch s205 a3 is unreachable minor 2025-09-29 15:20 UTC 0m
  1. resolved

    A switch issue caused a brief disruption in service for Dedibox servers in Switch room 205 a3. The affected switch has been recovered, and services are now back to normal.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[KAPSULE] - Image provisioning issue minor 2025-09-29 13:59 UTC 1h 18m
  1. resolved

    It is not possible to upgrade to 1.34 with the legacy node image on the workers anymore. All upgrade are doing well when upgrading from a cluster having the new node image.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] - Switches rebooted in DC5 room 1 rack D39 minor 2025-09-29 10:11 UTC 3h 36m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] - Switch failure in DC2 room 101 101 rack G24 minor 2025-09-29 10:03 UTC 22h 7m
  1. resolved

    The switch failure in DC2 has been resolved. Dedibox and NETI services are now fully operational. We apologize for any inconvenience caused.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - [DC2] Switch failure room 101 rack G28 minor 2025-09-29 10:01 UTC 21h 21m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[VPS] Technical incident affecting VPS in Barcelona minor 2025-09-26 13:36 UTC 8h 2m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] - BMC customer access failure minor 2025-09-25 13:16 UTC 15m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox][AMS1] Suchard chassis down in H2 EE29 block C none 2025-09-25 11:56 UTC 12d 20h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[RDB][fr-par] - Network issue none 2025-09-25 06:30 UTC 0m
  1. resolved

    A brief network issue affected Managed Database instances between 8:55AM and 9:00AM UTC. Services are now stable, and no further impact is expected.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Object Storage] - CORS request blocking minor 2025-09-24 15:14 UTC 19h 54m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC3] Public switch down in Room 4 4-6 Rack B19 minor 2025-09-24 03:09 UTC 3h 15m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Bookmyname] - Webmail service disruption minor 2025-09-23 11:38 UTC 12m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] - 3 racks lost public connectivity minor 2025-09-23 09:05 UTC 53m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[SVL] - Some logs not sent to Cockpit minor 2025-09-22 10:30 UTC 8h 21m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - IAM permissions checks errors in console minor 2025-09-22 09:19 UTC 4h 34m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] public switch issue in DC5 ;room 1.1 ;rack B22 major 2025-09-22 04:45 UTC 1h 55m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] [DC3] Public switch issue in room 4 4-6 C19 minor 2025-09-21 06:47 UTC 23h 58m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[LBAAS] - Empty stock for lb-s & lb-m none 2025-09-18 13:06 UTC 0m
  1. resolved

    No stock available for Load Balancer S and M. New Load Balancer creation and migration of existing Load Balancers are affected.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative APIs] Slow responses times for Qwen 3 235B model minor 2025-09-18 06:56 UTC 4h 5m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] - FR-PAR-1- DC3 Room 4-4 Rack A05 & A06 -Loss of pub connectivity. RPN is not impacted minor 2025-09-17 11:25 UTC 1h 45m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[ACCOUNT] - Credit card addition issue major 2025-09-16 15:48 UTC 33m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DDVM] - [world] Users cannot order or administrate their VPS minor 2025-09-15 16:04 UTC 4h 18m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX]-DC2 - FR-PAR-1-Room 101 Rack H37 - s101-h37-9.dc2 Suchard Down minor 2025-09-15 12:45 UTC 41m
  1. resolved

    Incident is finished since today 15:20 local-time.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[ELMA] - Error 500 when attempting to install an OS for EM-A610R-NVME minor 2025-09-14 14:49 UTC 2d 17h
  1. resolved

    Incident resolved on 15 September at 4:53 p.m.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBACKUP] - [fr-par-1] Error 500 on the dedibackup access minor 2025-09-13 22:50 UTC 5h 5m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] - [fr-par-1] High CPU usage on router minor 2025-09-11 16:49 UTC 7d 14h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[VPC] – [fr-par/nl-ams] Intermittent NTP Server Connectivity Issues minor 2025-09-11 09:04 UTC 3h 14m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[VPC] - [fr-par] DNS resolvability issues through private network minor 2025-09-10 16:41 UTC 6d 1h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[REDIS]-Redis High Availability cluster failover unavailable major 2025-09-10 09:34 UTC 5h 44m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Partial EMaaS network instability in DC5 room 7 none 2025-09-09 15:37 UTC 57m
  1. resolved

    Here is the list of affected racks in DC5 ROOM 7 : S7 D1 S7 D7 S7 D13 S7 D16 S7 D20 S7 D72 S7 C18 S7 C24 S7 C25 S7 C31

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - [DC3] Switch issue on Room 44 b21 minor 2025-09-09 08:00 UTC 2h 11m
  1. resolved

    Switch has been replaced. Services are up again. Incident is resolved since 11:37 local-time.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Functions and Containers] connexion refused minor 2025-09-08 19:16 UTC 13h 12m
  1. resolved

    Issue is now solved. Between 2025-09-08 17:57 UTC and 22:34 UTC, one of our load balancers in front of our infrastructure was down. As a result, during that time frame, around 1/6th of the users on the fr-par region might have faced connectivity issues to their Serverless...

Excerpts are shortened. Read the full incident on Scaleway's status page.

Emails to Orange MXs delayed minor 2025-09-08 12:55 UTC 11d
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - [NL-AMS-1] Partial Outage-Room H2 rack EE17 block D major 2025-09-08 11:57 UTC 19h 54m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] - [DC2] Chassis failure Room 101 Rack G22 minor 2025-09-05 07:30 UTC 7h 6m
  1. resolved

    The chassis PSU has been replaced and the boot configuration reviewed by our team.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative APIs] - Mistral Small 3.1 slowness minor 2025-09-05 06:57 UTC 8h 38m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Email Service - Delay minor 2025-09-01 15:44 UTC 0m
  1. resolved

    Since 9:00 AM, outgoing emails are experiencing delays due to high traffic. This may impact the timely delivery of emails. The situation is now under control.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WEBHOSTING CLASSIC]-Blacklist Microsoft major 2025-09-01 13:33 UTC 78d 1h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Edge Services - Partial Outage none 2025-08-29 09:13 UTC 0m
  1. resolved

    A duplicate entry in our Database led to cache service crash, impacting all Edge Services customers We’ve manually fixed it. We identified the root cause, which is a missing check to avoid these duplicate entries.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Registry] - fr-par Partial Outage minor 2025-08-29 01:13 UTC 12h 49m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] - Public switch down in DC5 room 1.1 rack B10 major 2025-08-28 11:17 UTC 8d 4h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[VPC-GW]-random failure on VPC-Gateway creation minor 2025-08-28 10:30 UTC 8d
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Webhosting]-SMTP blacklisted on Yahoo from classic webhosting service major 2025-08-27 16:48 UTC 4d 19h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[COCKPIT]-[All Regions]-Cockpit APIs experiencing random errors minor 2025-08-27 15:11 UTC 42h 13m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Object-Storage] - Higher rate of 500 errors minor 2025-08-26 17:43 UTC 38h 39m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Object-Storage] - Higher rate of 500 errors minor 2025-08-26 17:29 UTC 19h 24m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Apple sillicon]-Partial Outage minor 2025-08-25 12:47 UTC 2d
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] - Public switch down in room 101, rack G34, block M minor 2025-08-25 06:49 UTC 4d 7h
  1. resolved

    The issue has been fixed. If your server is still unreachable, please reach to our support team via ticket

Excerpts are shortened. Read the full incident on Scaleway's status page.

[OBJS] - fr-par - Elevated error rate and latencies minor 2025-08-23 23:22 UTC 3h 58m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[AMS] - Public Switch issue in Room : Hall 2 E-E, Baie : E31, Bloc : N minor 2025-08-23 23:14 UTC 3d 14h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BookMyName] - Issue Creating/Updating Some Domains minor 2025-08-22 16:01 UTC 13d 23h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - [DC2] - RPN switch is unreachable minor 2025-08-22 12:39 UTC 1h 36m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[MANAGED INFERENCE] - Increased time for deployment creation and update minor 2025-08-19 09:34 UTC 30d 22h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[TEM] fr-par - Transactional Email sending queue blocked minor 2025-08-16 08:00 UTC 2d 6h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Object Storage] - [fr-par][nl-ams][pl-waw] High Latencies minor 2025-08-16 01:46 UTC 6d 13h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[REGISTRY] - 50X Bad Gateway error when pushing images minor 2025-08-15 12:54 UTC 4d 23h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[NETI] - [nl-ams-1] network incident minor 2025-08-12 14:43 UTC 2h 1m
  1. resolved

    The switch is back online and all the servers associated too.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Kapsule - Control plane metrics not pushed to Cockpit minor 2025-08-12 13:49 UTC 36m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BOOKMYNAME] deliverability issue with free.fr minor 2025-08-12 13:08 UTC 14d 1h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WEBHOSTING] Blacklist Microsoft minor 2025-08-12 12:45 UTC 6d 20h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Generative API] mistral-small-3.1-24b-instruct-2503 slowness minor 2025-08-12 09:56 UTC 24d 6h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] - DC3 - room 4-5 - rack D15 - Power issue minor 2025-08-11 11:47 UTC 3h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DOMA] - tlds .pm .tf .wf .yt unavailables none 2025-08-08 07:11 UTC 2h 23m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DOMAIN] - issues on Domain API minor 2025-08-07 10:21 UTC 17m
  1. resolved

    Our team has deployed a fix, and everything is now back to normal with the API.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox VPS] - Provider instabilities minor 2025-08-07 09:07 UTC 5d 5h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[KUBE] - [fr-par] System images cache issues none 2025-08-06 09:28 UTC 2h 22m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] - DC2 room 101 rack G26 - Dedibox unreachable none 2025-08-06 07:40 UTC 1h 40m
  1. resolved

    The rack is now up and running. Servers are now reachable.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Kapsule] Kubernetes API server degraded performance minor 2025-08-05 10:48 UTC 4h 26m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[OBJECT STORAGE] - Impossible to upload object through S3 from the console minor 2025-08-04 06:54 UTC 8h 19m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[OBJS] - [fr-par] Increased rate of 5xx errors none 2025-08-04 01:29 UTC 10h 46m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[NETWORK] - Stockholm - Traffic blackhole none 2025-07-31 15:18 UTC 0m
  1. resolved

    An internal configuration issue caused a traffic blackhole in Stockholm. This issue impacted the availability of our public products in the Stockholm region. The issue has been resolved and the traffic is now correctly routed.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Redis] - [IRED] Loss of public IP minor 2025-07-31 13:51 UTC 22h 8m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Redis] - [IRED] Loss of public IP none 2025-07-31 10:11 UTC 0m
  1. resolved

    Some Redis 2-node HA instances experienced issue with their public endpoint, which became unreachable. This issue has been resolved for the affected instances, we are monitoring them.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[IPAM] - [fr-par] Service degradation none 2025-07-31 10:08 UTC 39m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[IPAM] - [fr-par] Service degradation none 2025-07-31 10:02 UTC 52m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[IPAM] - All AZs - IP booking and updating issues none 2025-07-30 08:00 UTC 0m
  1. resolved

    We experienced issues with IPAM, which affected the ability to book and update IPs across all availability zones. This may have had an impact on the provisioning and management of your IP addresses. It lasted from 10:17 AM to 10:24 AM and is now resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] - [DC2] room 101- g23-8 - Dedibox server down minor 2025-07-29 15:14 UTC 7d 17h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Jobs] - [NL-AMS] - Logs visibility issue minor 2025-07-28 14:44 UTC 0m
  1. resolved

    Between 24 July 2025 at 10:13 UTC and 28 July 2025 at 13:00 UTC, some clients in the NL-AMS Region experienced issues accessing or viewing the logs of their Serverless Jobs. Logs from jobs executed during this period may be temporarily or permanently inaccessible.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Functions/Containers] - [fr-par] - Resources creation pending minor 2025-07-28 08:50 UTC 3h 33m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[INSTANCE] - [NL-AMS-1] Instance creation failure minor 2025-07-28 07:54 UTC 6h 5m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[CAAS] - [FR-PAR] - Container creation pending minor 2025-07-28 06:31 UTC 1h 20m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WBHE/WBHD] - Websites show "421 Misdirected Request" when using Cloudflare. minor 2025-07-27 10:14 UTC 1h 56m

Names an upstream provider: Cloudflare.

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[SUPPORT] Unavailability of support minor 2025-07-26 13:55 UTC 7m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[MONGODB] - FR-PAR - Deployment Issues major 2025-07-25 16:48 UTC 1m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] - [fr-par-1] Switches reboot none 2025-07-25 16:11 UTC 0m
  1. resolved

    Short description: On July 25th, at 15:42 UTC, switches in rack D14 experienced a reboot, impacting public services for racks D14 to D16 and rpn services for rack D14. Services were restored at 15:47 UTC. Note : incident is already over and cause it most likely power failure in...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[VPC-API/IPAM] - [fr-par] VPC API down minor 2025-07-25 08:01 UTC 4m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[CAAS/FAAS] - [fr-par] - VPC Serverless minor 2025-07-25 07:43 UTC 52m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BLOCK STORAGE] - [FR-PAR-1] Disruptions on SBS for actions on volumes minor 2025-07-23 18:19 UTC 4d 13h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[KAPSULE] - Node provisioning issue minor 2025-07-23 15:25 UTC 14h 21m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] Public Switch Issue - Room 101 Rack G32 minor 2025-07-23 12:36 UTC 39m
  1. resolved

    The incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Redis] - Instance creation currently unavailable minor 2025-07-23 09:18 UTC 4d 22h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[VPC] Connectivity Issues for some GPU Instances in NL-AMS-2 none 2025-07-22 16:20 UTC 0m
  1. resolved

    We experienced connectivity issues with some GPU Instances within the VPC in the NL-AMS-2 region. The incident occurred between 09:07 UTC and 14:32 UTC. The issue has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox - DC2] Switch down room 101 rack g27 minor 2025-07-21 13:45 UTC 17h 12m
  1. resolved

    The rack is out of service. Impacted customer will be contacted and a replacement will be offered.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[IAM] ELT - Organization Switch Issue After User Role Migration minor 2025-07-17 08:00 UTC 5d 5h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC3] - Switch down - Room 4-6 rack b16 minor 2025-07-17 06:30 UTC 1h 14m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox]- Debian 10 installation issue major 2025-07-17 05:05 UTC 12d 8h
  1. resolved

    The anomaly originated from Debian 10 “Buster,” which had been EOL since June 30, 2024. Following this, Debian switched its packages to archive repositories, meaning that the repositories were no longer available on the current repositories. We had to update this installation...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Domain] Error 503 and Internal Error for domain ordering and administration on the Scaleway console. minor 2025-07-16 17:32 UTC 42m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Domain] Temporary interruption of Domain Services on BookMyName minor 2025-07-16 16:30 UTC 0m
  1. resolved

    BookMyName.com website and API were not available from 6:30 PM to 8:15 PM This incident impacted domain registration and administration on the Scaleway console.

Excerpts are shortened. Read the full incident on Scaleway's status page.

SMS Routing to US Numbers none 2025-07-16 10:15 UTC 327d 3h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

DEDIBOX - Suchard down in DC5 Room 1 Rack D27 minor 2025-07-16 08:49 UTC 4h 57m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Apple Silicon] Consumption billing none 2025-07-15 16:04 UTC 2d
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[fr-par-2] - Degraded performance across several services major 2025-07-15 15:40 UTC 7d 18h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[COCKPIT] - [ALL REGIONS] - Interruption of Scaleway logs and metrics for a small subset of customers major 2025-07-15 13:10 UTC 20h 17m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Some OS install are broken on Dedibox minor 2025-07-15 10:24 UTC 2h 12m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC3] Public switch DOWN - ROOM 4 4-5, Rack : E18 minor 2025-07-12 22:52 UTC 5h 3m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[RPN-SAN] RPN-SAN Network Connectivity Loss minor 2025-07-12 19:00 UTC 3d 1h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] - [DC2] RPN switch down - room 205 rack H7 minor 2025-07-11 08:11 UTC 1h 23m
  1. resolved

    There was an issue with the uplink. The incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] Public switch DOWN - Room 1 1 Rack A42 minor 2025-07-10 06:50 UTC 26h 45m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[GenerativeAPIs] Product is not reachable major 2025-07-08 13:49 UTC 9m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[EM/DEDIBOX][DC3] Electrical issue / multiple reboot in DC3 room 4-5 rack D15 minor 2025-07-08 13:41 UTC 2d 19h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC3] Public switch DOWN - Room 4 4 Rack E12 minor 2025-07-08 07:00 UTC 3d 2h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] Public switch DOWN - Room 1 1 Rack A16 minor 2025-07-08 05:30 UTC 3d 4h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Par2] Llama 3.3 and Gemma3 are unstable critical 2025-07-07 14:00 UTC 10d 2h
  1. resolved

    The services are operational since July 16th 1:00 PM.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] Public switch DOWN - Room 101 Rack N15 minor 2025-07-07 11:57 UTC 3d 21h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[NL-AMS] High latencies on Object Storage minor 2025-07-04 09:01 UTC 6d 9h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[REGX] - [AMS] Container Registry Service Disruption minor 2025-07-03 12:25 UTC 49m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[GenAPI] - [fr-par-2] - Service instability critical 2025-07-03 08:01 UTC 13d 6h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[nl-ams-1] degraded performances due to abnormal temperature major 2025-07-01 14:30 UTC 10h 12m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] - [DC5] Network RPN switch failure minor 2025-07-01 14:07 UTC 32m
  1. resolved

    The switch is back online.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[fr-par-2] Degraded performances due to abnormal temperature minor 2025-07-01 13:35 UTC 17h 13m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Secondary DNS] - Secondary DNS 62.210.16.8/nssec.online.net is down minor 2025-06-30 14:42 UTC 3d 23h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DNS Resolver] - DNS resolver 62.210.16.6 seems down minor 2025-06-30 13:26 UTC 1h 14m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WEBHOSTING] Blacklist Microsoft minor 2025-06-30 13:06 UTC 37d 22h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[SSDB] - File system full on worker server minor 2025-06-30 10:20 UTC 28h 31m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network] Redundancy Loss PAR1 minor 2025-06-30 07:35 UTC 8h 46m
  1. resolved

    Equipment has been replaced and everything is back online.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[VPCL] - [nl-ams-3] Connectivity Issue minor 2025-06-26 14:49 UTC 18h 44m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[MGDB] - [fr-par] MongoDB deployment failure minor 2025-06-26 09:14 UTC 26h 11m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Issue on DNS resolvers between Scaleway/Dedibox and Linode autoritative servers minor 2025-06-24 12:53 UTC 23h 18m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Console] Incorrect quota limits shown in console minor 2025-06-24 07:38 UTC 3h 53m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network]-RPN switch is down in DC5 minor 2025-06-23 13:31 UTC 3h 7m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[NETWORK] [AMS] - Switch h6-6b54-2.ams1 is down minor 2025-06-23 13:20 UTC 3h 38m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[NETWORK] switch down in Datacenter : DC5, Room : 1 1, rack : A44 minor 2025-06-21 09:36 UTC 2d 3h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network]-switches down in DC3 racks D14, D15 and D16 minor 2025-06-20 11:48 UTC 25m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Support] Slower answer for the support minor 2025-06-19 07:31 UTC 4h 37m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Webhosting]- fr-par - Storage Quota issue none 2025-06-18 16:43 UTC 58m
  1. resolved

    This incident has been resolved. The issue should have only impacted a handful of DDX2ELT webhostings.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Billing]- issues with payment mode change minor 2025-06-18 16:02 UTC 59m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[AMS] public switch issue in Hall 2 minor 2025-06-18 07:11 UTC 23h 9m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] - public - switch issue in room 101-k31-2 minor 2025-06-17 14:15 UTC 43h 19m
  1. resolved

    Uplink configuration has been updated and corrected. The situation is resolved. Please contact Support if the issue persists.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[EDGE] Issue leading to errors 502 minor 2025-06-17 07:33 UTC 5h 24m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Phishing minor 2025-06-16 12:09 UTC 3d 20h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WEBHOSTING] - [PAR2/PAR] - Latency on pf-012 websites minor 2025-06-13 10:42 UTC 4d 21h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[IOC] - Elevated error rate on api-compute minor 2025-06-10 14:30 UTC 1m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[VPC] - DHCP, DNS traffic lost on fr-par-2 major 2025-06-10 08:19 UTC 2m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Kapsule] Some clusters control plane cannot be reached on fr-par minor 2025-06-10 07:09 UTC 26h 14m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] - Public switch issue in DC5 room 1 1 rack D27 minor 2025-06-09 08:14 UTC 45m
  1. resolved

    Switch has been rebooted per the field team.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] - Public switch issue in DC5 room 7 rack C57 bloc A minor 2025-06-08 20:30 UTC 15h 36m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[pl-waw] Users can't connect to their functions/containers endpoints Affected products: Serverless Functions/Containers minor 2025-06-07 14:50 UTC 44h 20m
  1. resolved

    Incident is now closed. After investigation, this was caused by a rare faulty auto-healing on LB side. Team will add more monitoring so we are alerted sooner. Sorry again for any inconvenience.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[NETWORK] [DC3] - DC3 room 4-5 rack C7/C8/C9 unreachable none 2025-06-06 15:30 UTC 0m
  1. resolved

    Public switches in racks C7/C8/C9 went down at 5:34PM CEST Everything went back at 5:42PM CEST

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BILLING] DDX2ELT clients SEPA payment failures major 2025-06-04 13:20 UTC 41h 21m
  1. resolved

    A fix has been deployed to prevent this from happening again for future billings. SEPA direct debit has been relaunched for customers whose CB payment failed. However, for CB payments that worked, there will be no refund on the CB and no direct debit launched on SEPA. We...

Excerpts are shortened. Read the full incident on Scaleway's status page.

Object storage issue on a small subset of buckets on pl-waw region minor 2025-06-04 13:16 UTC 22h 44m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[KAPSULE] ControllerUnpublishVolume fails on volume migrated to SBS major 2025-06-03 13:25 UTC 15m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox RPN] RPNv2 connectivity issue between DC minor 2025-06-02 10:02 UTC 7d 5h
  1. resolved

    The cause of the incident has been identified, and a fix has been applied so that it doesn't happen again.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Kapsule] [fr-par] - K8s integrated dashboards are unreachable minor 2025-06-02 07:52 UTC 5h 15m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[SUPPORT] Unavailability of support minor 2025-06-01 15:59 UTC 4h 2m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Webhosting][classic] Err 500/SSL issues minor 2025-06-01 10:44 UTC 2d
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[SUPPORT]-Unavailability of support minor 2025-05-31 16:03 UTC 3h 59m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Functions/Containers] [fr-par] users might experience issues creating custom domains none 2025-05-30 11:50 UTC 52m
  1. resolved

    The root cause has been identified. A limit was reached, preventing new domain challenges to be created since 2025-05-26 06:42 UTC, thus leading to errors for new domains creation. This affected only a small part of the fr-par infrastructure (~20% of users). We are going to fix...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[VPS] -VPS proxy is down minor 2025-05-30 09:26 UTC 8h 28m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox RPN] - DC3 room 4-6 - RPN instability none 2025-05-29 22:00 UTC 0m
  1. resolved

    A faulty link on a router generated packet loss and connectivity issues on the RPN network in DC3 room 4-6 between Friday May 30th and Monday June 02nd. This is now resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[COCKPIT] Users cannot access Grafana minor 2025-05-29 20:40 UTC 5h 38m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dédibox] Installation issue on Ubuntu 24.04 minor 2025-05-29 14:23 UTC 5d 17h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dédibox] Installation issue on Ubuntu 20.04 minor 2025-05-29 14:22 UTC 5d 17h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Console] Users can't validate their phone numbers minor 2025-05-29 10:54 UTC 17h 9m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network]-No RPN/PUB for servers located in AMS1/H2/EE17 bloc D minor 2025-05-27 12:23 UTC 28m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit]-Grafana high latencies minor 2025-05-27 12:21 UTC 19h 16m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network]-No RPN/PUB for servers located in AMS1/H2/EE15 bloc K and M minor 2025-05-27 11:30 UTC 3d
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WEBHOSTING] - Blacklist Microsoft minor 2025-05-27 08:10 UTC 30d 3h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX VPS]- Inability to manage VPS servers minor 2025-05-27 07:20 UTC 6h 54m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[SECRET MANAGER] - "CreateSecretVersion" and "AccessSecretVersion" down in fr-par. minor 2025-05-27 06:58 UTC 4h 43m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[KEY MANAGER] - Key Manager down in fr-par minor 2025-05-27 06:55 UTC 4h 46m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[ELEMENTS] Multiples elements products are unavailable on FR-PAR-3 minor 2025-05-26 19:59 UTC 18h 59m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Console]-Organization Settings and Support Tickets Pages Temporarily Unavailable minor 2025-05-26 17:23 UTC 11m
  1. resolved

    The issue appeared at 3pm, after a new release. We rollbacked to the latest stable state and we will be merging a fix for what happened as soon as possible.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] - Private switch issue in DC5 room S1 Rack C34 minor 2025-05-26 08:52 UTC 14d 6h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] - Public switch issue in DC2 room S101 G22 bloc N minor 2025-05-26 07:21 UTC 4h 20m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[AMS] - Public and private switch issue in DC AMS rack EE22 room hall2 minor 2025-05-26 07:19 UTC 4h 17m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[COCKPIT] - all-regions - Data visualisation in Grafana partially affected for new projects minor 2025-05-22 08:37 UTC 7h 31m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BOOKMYNAME] BookMyName API timeouts minor 2025-05-21 19:37 UTC 42h 4m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[GAPI] - fr-par - gemma3 and whisperX model unavailable major 2025-05-21 14:37 UTC 20m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] Public switch issue in DC2 Room 101 Rack A20 major 2025-05-19 19:35 UTC 20d 20h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Account] Captcha verification failed minor 2025-05-19 14:20 UTC 46h 45m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] - Public switch issue in DC2 Room 101 - s101-g27-13.dc2 minor 2025-05-19 07:11 UTC 8h 52m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox]-C57/1/DC5 - RPN switch issue none 2025-05-16 19:22 UTC 0m
  1. resolved

    RPN service was unreachable during 11 minutes for the associated servers. Start time : 2025-05-16 16:15 CEST End time : 2025-05-16 16:26 CEST

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] - Public switch issue in room 203-B rack J5 minor 2025-05-16 12:29 UTC 5d 2h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[ELASTIC-METAL] - Rack A30 / Room 7 / DC5 - Device rebooted minor 2025-05-16 07:17 UTC 0m
  1. resolved

    EM unreachable from 2025-05-16 05:07 UTC to 05:11 UTC (4 minutes). The associated network device rebooted unexpectedly.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[GAPI] [fr-par-1] Generative APIs is down major 2025-05-16 06:49 UTC 1h 44m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[VPC][FR-PAR1] DNS Resolution Disruption major 2025-05-15 15:57 UTC 17h 37m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[SECRET MANAGER][FR-PAR] - Errors in secret creation minor 2025-05-15 15:50 UTC 16h 41m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[REDIS][FR-PAR1] Cluster issue major 2025-05-15 10:37 UTC 26m
  1. resolved

    The root cause was due to the VPC incident we encountered this morning. https://status.scaleway.com/incidents/nygwhbpk0sd4 During this time you may have encountered instability on your Redis clusters. Everything is back to normal. If you are still encountering an issue please...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[VPC][FR-PAR1] Network disruption major 2025-05-15 09:46 UTC 23h 34m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] Rack H22 block N, block F unreachable. minor 2025-05-12 10:41 UTC 3d 1h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WEBHOSTING][ELEMENT] - Orders temporarily unavailable on Elements minor 2025-05-12 09:49 UTC 1h 59m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[HOSTING] Hostings on pf-1004 are not accessible minor 2025-05-12 08:20 UTC 1h 3m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC3] - Private switch issue in DC3 Room 4-3 : s43-d20.rpn.dc3 minor 2025-05-12 07:36 UTC 3d 4h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC3] - Public switch issue in room 4-5 s45-d9.dc3, s45-d10-dc3 minor 2025-05-12 07:17 UTC 9d 7h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] - Public switch issue in room 101 - s101-g27-13 minor 2025-05-12 06:45 UTC 3d 5h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DDX2ELT] Payment Retry Issue for DDX Invoices via the ELT Console minor 2025-05-09 07:19 UTC 33m
  1. resolved

    A fix has been deployed, this incident has been resolved

Excerpts are shortened. Read the full incident on Scaleway's status page.

[IAM] Members can't access to the console minor 2025-05-08 14:57 UTC 39m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[dedibox] Display issues major 2025-05-07 14:52 UTC 16m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] Switch down-Room 1 - Rack B10 none 2025-05-07 14:44 UTC 26m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WEBHOSTING] - pf17-mysql is down. minor 2025-05-07 08:02 UTC 5d 1h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WEBHOSTING] - pf14-mysql & pf15-mysql are down. minor 2025-05-06 06:32 UTC 6d 3h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] - fr-par-1 (DC3) - Multiples reboot s45-c5.dc3 minor 2025-05-05 13:42 UTC 22h 15m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] Switch down-Room 1-Rack D53 minor 2025-05-05 08:55 UTC 27h 3m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Jobs] some schedules may execute at unexpected times minor 2025-05-04 07:48 UTC 15d
  1. resolved

    The incident has been resolved

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Registry] - [fr-par] - Instabilities minor 2025-05-03 17:03 UTC 17d 21h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Object Storage] - Checksum error in some client/sdk minor 2025-05-02 17:00 UTC 54d 20h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[INSTANCE] Automatic IP deletion issue when deleting an instance minor 2025-05-02 16:35 UTC 3d 15h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[AMS] Switch down AMS1-Hall 2-RackDS7 minor 2025-04-30 15:22 UTC 4d 16h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Object Storage - pl-waw] - High error rate minor 2025-04-29 22:42 UTC 18m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[storage] Issues on FR-par block storage minor 2025-04-29 18:14 UTC 20h 38m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[OBJECT-STORAGE] PL-WAW latencies minor 2025-04-28 16:24 UTC 37m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC3] Switch rebooted in DC3 room 45 rack D9 minor 2025-04-28 09:57 UTC 2h 33m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[FR-PAR-1]- IOT HUB major 2025-04-28 08:36 UTC 58m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[RDB] - Instabilities in delete workflow minor 2025-04-24 16:04 UTC 15h 40m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC3] Switch Down in DC3 room 46 rack D8 minor 2025-04-24 06:04 UTC 25h 43m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WEBHOSTING] Platforms migrations on Cloud Hostings minor 2025-04-23 16:40 UTC 23h 27m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Webhosting]- Contacts loss using webmail solution on classic hosting minor 2025-04-22 18:24 UTC 45h 43m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Webhosting]- emails inaccessible on classic hosting : 504 Gateway Time-out minor 2025-04-22 06:43 UTC 2d 9h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] - Room 1-1 rack B9 The bay is not responding, technicians are on site to investigate. minor 2025-04-17 21:37 UTC 1h 29m
  1. resolved

    The problem was on the switch side which affected several servers and a downtime that lasted from 22h35 until 1am Paris Time UTC+2 The switch has been restarted and fixed. It is now working correctly.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[API] - Account API down and also the console as a dependency major 2025-04-17 15:37 UTC 48m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[HOSTING] encounter errors on email connection on web hosting classic offer major 2025-04-16 21:48 UTC 34h 33m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Instances - SBS] - SBS migrations temporarily disabled minor 2025-04-15 07:52 UTC 2d 4h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[TRANSACTIONAL EMAIL] Errors on API email creation minor 2025-04-14 21:11 UTC 40h 54m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BLOCK STORAGE] - [fr-par-1] - Increase of API latency none 2025-04-14 20:13 UTC 3h 16m
  1. resolved

    Starting at 18h00 UTC block storage API response times increased until it became really significant at 19h02~ UTC. This impacted the API with slow response times. Some calls have failed (Internal error) due to the database load. No impact on Data plane (block volumes)...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC3] - Switch down room 4-4 rack B15 minor 2025-04-14 07:56 UTC 22h 21m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] [nl-ams] - No Scaleway metrics and logs for all products minor 2025-04-11 07:54 UTC 1h 31m
  1. resolved

    Scope : NL-AMS, on metrics/logs provided by Scaleway product's Time-range(Paris Time) : from 11:35PM on 10/04/25 to 9:52AM on 11/04/25 Summary : Metrics and logs redirected from Scaleway products to your cockpit were not ingested during the time of the incident....

Excerpts are shortened. Read the full incident on Scaleway's status page.

[fr-par] - High Latency on Cockpit minor 2025-04-08 12:39 UTC 43h 28m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[PAR1] - Services instability major 2025-04-07 05:18 UTC 4d 3h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] DC5 room 1 rack D29 - public network down minor 2025-03-31 06:46 UTC 34h 9m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[COCKPIT] - fr-par - 4 unhealthy nodes none 2025-03-30 04:00 UTC 0m
  1. resolved

    4 nodes went unhealthy which caused error 500 in ingestion for some clients. Resolved this morning at 09:00 AM.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[TEM]-Increase Orange spam reports minor 2025-03-28 15:37 UTC 5d 17h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[TEM]-Increase Orange spam reports minor 2025-03-28 15:25 UTC 1h 9m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network]- RPN down for few minutes in DC2/S205/E3 none 2025-03-28 14:13 UTC 0m
  1. resolved

    start: 14:01:27 UTC end: 14:06:14 UTC

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network]-RPN unstable AMS1/H2/EE22 bloc N minor 2025-03-28 13:20 UTC 1h 45m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[COCKPIT] All regions - Product monitoring latency minor 2025-03-28 10:30 UTC 20m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] public and private switch issue in s101 g30 bloc J minor 2025-03-28 07:52 UTC 2h 5m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[AMS1] public and private switch issue in AMS1/Hall2/E21 bloc L minor 2025-03-28 07:24 UTC 4d 9h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network]-No RPN/PUB in DC3/S45/F18 minor 2025-03-27 13:58 UTC 21m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[TEM / FR-PAR] Latency while sending emails minor 2025-03-27 09:32 UTC 31h 7m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Object Storage] - Object Storage high error rate in PL-WAW none 2025-03-27 00:09 UTC 1h 9m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[CLASSIC WEBHOSTING] Hosting partially unavailable minor 2025-03-26 16:01 UTC 30h 31m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network]-RPN unavailability minor 2025-03-25 13:48 UTC 1m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC3] Switch Down in DC3 room 43 rack A18 minor 2025-03-22 22:21 UTC 5h 57m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WEBHOSTING] - Hosting error on pf-1005 minor 2025-03-22 15:37 UTC 2h 25m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[COCKPIT] Scaleway metrics / logs may be missing minor 2025-03-20 17:40 UTC 13d 15h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - [DC3] - Switches in S45/A6 S45/F18 down minor 2025-03-20 13:53 UTC 2h 43m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] Public switch issue in DC2 Room 203-B Rack J3. minor 2025-03-18 18:25 UTC 1h 9m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Support]- Unavailability between 7 and 10 pm CET minor 2025-03-15 17:59 UTC 15h 5m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[RPN] [DC3] - Switch Down s43-c13.rpn.dc3 minor 2025-03-13 14:54 UTC 29m
  1. resolved

    After an electrical reboot, the switch is working well. The RPN connection is back.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit][nl-ams] Ingestion is partially unavailable minor 2025-03-13 13:31 UTC 20h 9m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[JOBS] Partially downgraded service on FR-PAR minor 2025-03-12 21:14 UTC 12h 27m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - Unable to order Dediboxes' servers major 2025-03-11 10:54 UTC 1h 59m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[fr-par] - Network instabilities impacting multiple products critical 2025-03-10 16:42 UTC 1h
  1. resolved

    Situation is back to normal on all products. We close the incident. A postmortem is available in the history of this ticket.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Scaleway Console] - Organization switch and edit profile unavailables major 2025-03-10 16:16 UTC 40h 32m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Cockpit] - Data usage in Console isn't accurate minor 2025-03-10 16:00 UTC 0m
  1. resolved

    Cockpit current data usage displayed in Console was not accurate (missing info from one or more region).

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Webhosting] - Platform pf-1010 Slowness Due to High CPU Load minor 2025-03-07 15:29 UTC 12d 18h
  1. resolved

    Our hosting now has more resources and won't be affected anymore by high CPU load. Hence, the situation is back to normal.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC3] [RPN] RPN switch down DC3 A21 4-5 minor 2025-03-07 10:49 UTC 6d 19h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[SERVERLESS JOBS] Docker image pull fail randomly with authorization error minor 2025-03-06 13:25 UTC 4d
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] Public switch issue in 203-A, Baie : M10, Bloc : A minor 2025-03-06 06:37 UTC 3h 28m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[RPN] RPN switch down in DC3 - S44 - B8 minor 2025-03-05 07:18 UTC 6h 36m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] - Instability on Dedicated Servers minor 2025-02-28 22:00 UTC 3d 17h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC3] Switch down in DC3 room 4-5 rack C22 major 2025-02-28 07:13 UTC 1h 58m
  1. resolved

    A faulty device was replaced.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC3][DC5] - RPN DC5-DC3 failure during maintenance none 2025-02-27 12:25 UTC 0m
  1. resolved

    During an isolation procedure for RPN DC3-DC5, all the BGP sessions were reset for unknown reason. One link was still working, so around half of the RPNv2 traffic between DC3-DC5 RPN was impacted.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] - switch down in DC5 room1 rack 39-4 minor 2025-02-27 08:33 UTC 1h 17m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[KAPSULE] Nodes Not Properly Deleted During Cluster Deletion minor 2025-02-26 10:56 UTC 4h 32m
  1. resolved

    This incident has been resolved and the instances concerned have been deleted.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2 - IPFO] - Emergency maintenance of Dedibox router in DC2 S101 minor 2025-02-25 14:46 UTC 7d 1h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] - Chassis down DC2 - S101 H24 minor 2025-02-24 16:41 UTC 2d 17h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] Switch rebooted DC2, Salle : 101 101, Baie : G36, Bloc : A minor 2025-02-21 11:21 UTC 4h 13m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[NATS][Queues][Topic and Events] Missing Cockpit metrics minor 2025-02-21 11:03 UTC 2h 11m
  1. resolved

    Since Feb 20th at 11h to Feb 21th at 12h, metrics from the NATS, Queues, Topic and Events products are not stored in cockpit.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Observability] Degraded Cockpit performance on nl-ams minor 2025-02-21 09:14 UTC 4h 53m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] Public switch rebooted Room 1 - 1, Baie : A62 minor 2025-02-20 09:53 UTC 0m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC3] - Public switch reboot room 4 4-5 rackd9 none 2025-02-20 08:25 UTC 0m
  1. resolved

    Data center: DC3, Room: 4 4-5, Rack: D9 The public switch has been restarted. We have no public service on the servers connected to this switch for a few minutes from February 19 23:11 UTC to 23:16 UTC. RPN is not impacted.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Jobs] product is not accessible in nl-ams region minor 2025-02-19 10:43 UTC 2h 22m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] RPN switch reboot none 2025-02-18 14:33 UTC 0m
  1. resolved

    RPN switch rebooted at DC2, room 101 101, rack K37 and L37. The service was down for a few minutes from 2025 Feb 18 11:33 UTC to 11:39 UTC., we apologize for the inconvenience.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] RPN Switch reboot room 203B - J2 minor 2025-02-18 09:08 UTC 0m
  1. resolved

    No RPN service on servers connected to this switch for 5 minutes from 2025 Feb 18 04:38 UTC to 04:43 UTC.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Transactionnal Email] Microsoft Blacklist on one of our shared Ips minor 2025-02-17 08:51 UTC 29h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] Switch reboot at DC5 - Room 1-1 - Zone 101 - Rack C51 minor 2025-02-16 06:00 UTC 0m
  1. resolved

    No public services on servers connected to this switch for 5 minutes from 07:02 UTC to 07:07 UTC the 2025 Feb 16

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Scaleway Webhosting] - Hosting partially unavailable on PF 1010 major 2025-02-14 23:11 UTC 4d 11h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Apple Mail Services] : Blacklist of our Asn none 2025-02-14 08:56 UTC 2d 23h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] DC3 - Room 4-5 - Rack C20 - Public switch reboot none 2025-02-14 07:21 UTC 0m
  1. resolved

    Public switch rebooted due to a power issue. Impact : No Public service on servers connected to this switch for 5 minutes from 04:56 UTC to 05:01 UTC.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Apple] - Extended delivery time Apple Silicon servers none 2025-02-12 13:49 UTC 0m
  1. resolved

    Due to recent changes in network automation, Apple Silicon customers have experienced extended delivery time for new servers, or delivery failures (servers would be reported in error state). This only impacted new orders or re-installation of existing server. Issue started...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] - Switch down room 101 - Rack G24 - block L none 2025-02-12 08:12 UTC 0m
  1. resolved

    Due to a mistake during the investigation of a switch issue, this device was rebooted. This reboot generated the unreachability of its servers for 3 minutes.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] - Switch down-Room 101 -Rack G32 - Block L minor 2025-02-12 07:41 UTC 2d 1h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[KAPSULE and LOAD BALANCER]Difficulties to create Kapsule cluster on FR-PAR and to create a Load Balancer for new Kapsule clusters on FR-PAR major 2025-02-12 05:17 UTC 4h 57m
  1. resolved

    This incident has been resolved

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Functions/Containers] [nl-ams] 503 errors received by clients calling their functions/containers minor 2025-02-11 10:30 UTC 0m
  1. resolved

    On nl-ams region, between 2025-02-11 10:24 UTC and 2025-02-11 11:47 UTC, users might have received 503 errors (upstream connection termination) when calling their functions/containers: ~1.2% of requests estimated on that time frame, mostly grouped in the first hour: around ~3.6%...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC3] public switch issue in DC3, Room : 4 4-6, Rack : B23 minor 2025-02-10 16:43 UTC 22h 32m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Webhosting] maintenance on cPanel 1010 platform minor 2025-02-10 14:22 UTC 1h 39m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network]-DC2 switch reloaded minor 2025-02-07 18:17 UTC 1h 17m
  1. resolved

    Switch has been replaced and configuration applied. All servers should be reachable.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[NL-AMS] Intermittent DNS failures in Serverless Containers cluster minor 2025-02-07 16:38 UTC 2d 17h
  1. resolved

    No issues of this kind have appeared during the week-end, we are going to close the incident. Sorry again for any inconvenience.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[FR-PAR / NL-AMS / PL-WAW] Intermittent DNS failures in Serverless Containers cluster minor 2025-02-07 09:29 UTC 6h 20m
  1. resolved

    The incident is now closed. More details regarding the incident: following an unattended upgrade on some nodes in our infrastructure, some services have encountered networking problems. We have patched the whole infrastructure to prevent this specific issue from happening again....

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] Switch down Room 9 Rack : C50 minor 2025-02-07 08:22 UTC 51m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] - Switch down Room 103 Rack F2 minor 2025-02-07 06:38 UTC 3h 25m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WEBHOSTING] Blacklist Microsoft minor 2025-02-06 10:50 UTC 24d 22h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[FR-PAR] Pushing images on fr-par is slow or fails minor 2025-02-05 18:35 UTC 4d 20h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[KAPSULE] Some node failed to pull image from registry minor 2025-02-05 11:49 UTC 2h 22m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network]-DC5 s1-b43 switch reloaded minor 2025-02-04 13:44 UTC 7d 1h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[NETWORK] Dedibox DHCPv6 service issue minor 2025-02-03 10:23 UTC 1m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] - No PUB in DC3/S45/C20 none 2025-01-31 17:29 UTC 0m
  1. resolved

    the switch s45-c20.dc3 rebooted unexpectedl start: Jan 31 16:47 UTC end: Jan 31 16:52 UTC duration: 5 min Impact: 300mbps / 20 servers

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Function/Containers][nl-ams] Service Disruption Affecting 5% of Functions/Containers in nl-ams minor 2025-01-31 14:24 UTC 0m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network]-No RPN available in AMS1 Hall 2 rack F17 Bloc H minor 2025-01-31 10:11 UTC 6h 49m
  1. resolved

    The incident occured between 09:31:17 and 09:37:49 UTC. router status is nominal now.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[OBJECT-STORAGE] CORSPreflightRequest on Bucket issue minor 2025-01-30 15:52 UTC 22h 14m
  1. resolved

    The fix has been deployed everywhere.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] DC5 - room 1 - rack C51 - public network down minor 2025-01-30 09:51 UTC 1h 7m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[fr-par-1] Latency Block Storage Issues major 2025-01-29 16:49 UTC 23h 6m
  1. resolved

    A BSSD volume cluster was put under heavy stress since 29/01/2025 - 12h30 UTC because of unusual number of volumes to purge. Issue has been diagnosed and patch applied at 29/01/2025 - 16h35 UTC to limit latencies impact. Preventive measures have been taken to prevent another...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Functions/Containers][fr-par/nl-ams] Rare CPU/RAM metrics loss for old functions and sandbox v1 containers none 2025-01-24 13:38 UTC 5m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Containers] AMS and WAW namespaces not showing up in the console major 2025-01-24 10:44 UTC 1h 32m
  1. resolved

    Serverless containers namespaces (and containers) on AMS and WAW are available again on the console. A faulty condition had slipped into the console code, hence the issue. Sorry for the inconvenience.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[CONSOLE / FR-PAR] Listing/Delete Private Network resources in the Console issue minor 2025-01-22 16:24 UTC 17m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[INSTANCE] Some l_ssd instances on fr-par cannot stop properly minor 2025-01-22 11:04 UTC 2h 11m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[IAM] - Problems updating principals in IAM policies via Scaleway Console minor 2025-01-22 10:25 UTC 5h 29m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox]-No more access possible on dedibox BMC critical 2025-01-20 08:23 UTC 24h 10m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network] [DC3] - No public access DC3/S45/C20 none 2025-01-20 08:19 UTC 0m
  1. resolved

    January the 19th, the switch s45-c20.dc3 rebooted 7 servers impacted Start: Jan 19 17:36:01 UTC End: Jan 19 17:40:41

Excerpts are shortened. Read the full incident on Scaleway's status page.

[OBJECT-STORAGE] [AWS CLI] AWS CLI enforces integrity header on PUT and POST requests minor 2025-01-16 12:57 UTC 98d 20h

Names an upstream provider: AWS.

  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[KAPSULE] Some WAW mutualized clusters down minor 2025-01-14 17:33 UTC 15h 48m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[PAR & AMS] Degraded connectivity between PAR and AMS major 2025-01-14 17:19 UTC 44h 17m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network]-Elastic Metal leaf down on AMS1 minor 2025-01-13 07:23 UTC 8d 7h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Observability] Ingestion issues on Cockpit minor 2025-01-11 18:45 UTC 31d 18h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[RDB] Intermittent disruption to some database on AMS 09/01 none 2025-01-10 13:16 UTC 0m
  1. resolved

    The 9th January, between 18:15 and 18:45 UTC, we experienced network instability issues that caused intermittent disruptions to some of our databases. The issue has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WEBHOSTING] Blacklist Microsoft minor 2025-01-09 16:05 UTC 14d 20h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network]- public switch down in DC5, room 7 7, rack D43 minor 2025-01-09 08:33 UTC 12d 5h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[RPN] [DC3] - Switch s44-c5.rpn.dc3 unavaibility none 2025-01-08 16:32 UTC 0m
  1. resolved

    Following the deployment of a new configuration, 5 servers connected to a switch lost connection to the RPN network for a minute. Location of the switch is -4/C5/PARDC3. The incident is totally resolved now.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[EM-VPC] - Private Network and Flexible IP cannot be attached nor detached to EM minor 2025-01-08 13:47 UTC 13m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Elastic Metal] - Rescue OS even in Normal mode major 2025-01-08 13:14 UTC 4h 5m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Website] - Scaleway Website & Console partially unavailable major 2025-01-06 11:02 UTC 1h 40m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[BILLING] False payment method validation process alarm none 2025-01-06 09:15 UTC 3h 23m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[dc2] Public and private switch issue in DC2 - Room 101 - Zone 101 - Rack G21 - Bloc J minor 2025-01-03 07:40 UTC 1h 3m
  1. resolved

    The switch is functional again in both private and public.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Degraded performance on instances infrastructure in FR-PAR minor 2025-01-01 12:44 UTC 21h 58m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

Temporary Support unavailability from December 31th, 4PM CET to January 1st, 6AM CET major 2024-12-31 13:09 UTC 3d 16h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[CONSOLE] dedibox console, sms not received on 2FA minor 2024-12-31 09:54 UTC 2h 17m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[RPN] RPN switch is down in AMS1 minor 2024-12-30 08:52 UTC 15m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Webhosting]-Database unreachable on classic hosting minor 2024-12-29 13:38 UTC 1h 32m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Elastic Metal] DC5 - Room 7 - Rack A56 - Rack down minor 2024-12-20 16:44 UTC 1h 6m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] RPN Switch reboot S1 D14-5 major 2024-12-19 09:32 UTC 14m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[KAPSULE] Some nodes do not get a public network major 2024-12-18 10:52 UTC 21h 10m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Auth]-Issue with automatic quota major 2024-12-17 11:46 UTC 2h 32m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[OBJECT] NoSuchBucket error in response minor 2024-12-17 09:47 UTC 4h 56m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[TEM] Cockpit Data Unavailable minor 2024-12-17 09:08 UTC 1m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[KAPSULE] full isolation nodes doesn't work major 2024-12-16 18:45 UTC 23h 51m
  1. resolved

    A node patch has been released and recent/rebooted nodes will fix the issue.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] DC2 room 101 rack N15 block G - PUB/RPN switch issue major 2024-12-16 07:38 UTC 2d 3h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] DC3 room 4-4 rack F8 blocks C D E F - Public switch issue major 2024-12-13 17:15 UTC 2h 46m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] DC2 room 301 rack B5 - PUB switch issue minor 2024-12-12 07:27 UTC 0m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC3] Public switch issue room 4-5 rack D22 minor 2024-12-11 07:19 UTC 4h 21m
  1. resolved

    A faulty device has been replaced. We apologize for any inconvenience caused.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Object Storage] - SSE-C MPU impossible to download minor 2024-12-10 09:01 UTC 8d 2h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX] DC2 room 101 rack H26 block I - PUB switch issue minor 2024-12-09 08:00 UTC 5h 46m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[SQS]-many SSL errors when connecting to SQS queues major 2024-12-08 16:57 UTC 17h 6m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] IPV6 prefixes were unreachable in room S301 none 2024-12-06 14:40 UTC 0m
  1. resolved

    An internal incident caused a service interruption for IPv6 prefixes on one of our public routers in DC2, room S301 Customers in the racks C9 to C16 and the customers behind the racks B1 to B5 may have been impacted. The incident has been fixed and the procedure were being...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] Switch rebooted in Room 1 rack D46 minor 2024-12-06 08:13 UTC 12d 2h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[CONSOLE] Scaleway Element console show 403 err minor 2024-12-06 06:54 UTC 4h 30m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[REGISTRY]-Registry Overbilling major 2024-12-05 13:48 UTC 5d 21h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC3] Public Switch rebooted in rack S46-F2 none 2024-12-05 13:00 UTC 31m
  1. resolved

    Following our investigation into the recent reboot of the public switch inside rack S46-F2 at our DC3 data center, we have determined that there are no issues on our end

Excerpts are shortened. Read the full incident on Scaleway's status page.

[INSTANCE]-IP-Mob migration happened one day too soon for last 3 batches none 2024-12-03 16:05 UTC 0m
  1. resolved

    The 28/11 we migrated the end of nl-ams-1 (~1000vms) zone instead of making it a day without migration because of the black friday the 29. It accelerated the migration of fr-par-2 (1700~ vms) which happened the 2/12 instead of 3/12 and the beginning of fr-par-1 (1700~ vms) which...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[KAPSULE] Kapsule ARM nodes are broken in 1.31+ major 2024-12-03 14:45 UTC 26h 15m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[PL-WAW] Cockpit Scaleway metrics & logs are not ingested. minor 2024-12-03 13:01 UTC 14d 22h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[NL-AMS] API elevated error rate on the region major 2024-12-03 11:34 UTC 43m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Functions/Containers] [fr-par] functions and containers endpoints unavailable none 2024-12-02 12:30 UTC 1h 27m
  1. resolved

    The issue has been fully resolved. Our investigation revealed that a faulty node caused a disruption in our internal network traffic, leading to the errors experienced during the incident. We are implementing additional monitoring to help prevent and quickly detect similar...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[NETWORK] [AMS] - Switch h6-6b51-2.ams1 is down major 2024-12-01 21:18 UTC 4h 45m
  1. resolved

    The switch has been replaced.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Registry]-FR-PAR registry unavailable minor 2024-11-28 14:28 UTC 4d 22h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Storage]- Increased frontal traffic on fr-par minor 2024-11-26 18:55 UTC 57m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[TEM] Delay in outgoing traffic minor 2024-11-26 11:30 UTC 21h 47m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[NETWORK] [DC2] - Switch down in DC2 room 203-b rack I13, block B major 2024-11-25 15:11 UTC 15h 41m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[registry] [fr-par] certificate issue causing push/pull issues major 2024-11-22 10:36 UTC 6d 2h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[NETWORK] Network slowness in fr-par region none 2024-11-22 10:35 UTC 11d 2h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[RPN] [DC3-DC5] - Faulty link causing latency/packetloss minor 2024-11-22 10:21 UTC 11d 2h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX/ELEMENTS]-UCEPROTECTL3 BLACKLIST none 2024-11-22 10:17 UTC 4d 6h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[TEM]-Some domain were blocked none 2024-11-22 09:01 UTC 0m
  1. resolved

    The domain score calculation and report had an issue that lead to domain being blocked. Date/time: November 19th from 2pm to November 21th 4pm (Paris time)

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Account] Login failure on console.scaleway.com minor 2024-11-22 08:45 UTC 1h 45m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[RPN] [DC3-DC5] - Faulty link causing latency/packetloss minor 2024-11-21 10:39 UTC 22h 17m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DEDIBOX/ELEMENTS]-UCEPROTECTL3 BLACKLIST major 2024-11-18 07:16 UTC 4d 1h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[NETWORK] Network slowness in fr-par region major 2024-11-15 14:59 UTC 6d 18h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Dedibox] DC5 room 1 rack A39 - pub network down minor 2024-11-14 21:10 UTC 7h 21m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[registry] [fr-par] certificate issue causing push/pull issues major 2024-11-14 18:13 UTC 7d 14h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[M&Q]-High latency of Messaging and Queuing services on fr-par and nl-ams major 2024-11-14 16:21 UTC 24m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Network]-RPN router ex33-s44-2.rpn.dc3 control-plane failure minor 2024-11-13 15:32 UTC 18h 13m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Jobs] jobs stuck in queued status major 2024-11-12 09:49 UTC 9d 23h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] Switch down Room 101 - Zone 101 - Rack G21 - Bloc L minor 2024-11-12 09:16 UTC 5h 1m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[S3] issue on NL-AMS minor 2024-11-11 10:59 UTC 5h 56m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC3] - Switch s46-F2.dc3 rebooted none 2024-11-08 14:22 UTC 0m
  1. resolved

    Reboot occurred this afternoon at 3:06 PM (Paris timezone) and production is back to the normal For information: Room s46 Cabinet: F2

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Jobs] Intermittent DNS resolution failure minor 2024-11-07 16:38 UTC 4d 19h
  1. resolved

    The issue has been resolved

Excerpts are shortened. Read the full incident on Scaleway's status page.

[pl-waw-2] - Block storage downtime minor 2024-11-07 14:58 UTC 1h 24m
  1. resolved

    [14:25 UTC] Internal maintenance led to an incorrect network configuration making 3 servers unreachable by the Cluster. [14:59 UTC] The configuration has been fixed and the Cluster has returned to a healthy state. Preventive measures have been taken to prevent another...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[TEM] - Domain validation exceeded process time minor 2024-11-07 14:45 UTC 2h 5m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[SERVERLESS DATABASE] - Some databases are unable to start minor 2024-11-07 09:48 UTC 1h 15m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Instances] Issues while attaching or detaching b_ssd volumes on fr-par-1 minor 2024-11-06 15:12 UTC 2d
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Object Storage] - Error 403 with operations from the console minor 2024-11-06 14:25 UTC 1h 30m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] Public Switch rebooted in Room 1 - Zone 1 - Rack A67 minor 2024-11-06 10:00 UTC 0m
  1. resolved

    Servers behind this switch were unreachable for 2/3 minutes. From 10h05 to 10h08 (Paris timezone).

Excerpts are shortened. Read the full incident on Scaleway's status page.

[WEBHOSTING] Blacklist Microsoft minor 2024-11-05 16:06 UTC 16d 16h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC5] RPN Switch down in DC5 Room 1 baie C53-1 minor 2024-11-05 08:00 UTC 25h 34m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DC2] - High error rate on s203b-i5-1 switch uplink minor 2024-11-04 17:10 UTC 2h 54m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DBaaS] [Instances] Database instability in fr-par minor 2024-11-04 13:55 UTC 3h 43m
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[Serverless Functions/Containers] - Unexpected Service Deletion Due to Temporary Errors minor 2024-11-04 13:00 UTC 0m
  1. resolved

    We've resolved an issue affecting our Serverless Functions and Containers products. Our platform uses Knative under the hood, and a bug in Knative was causing some services to be incorrectly marked as "Not Ready" after encountering temporary errors or crashes. The root cause of...

Excerpts are shortened. Read the full incident on Scaleway's status page.

[DBaaS] [INSTANCES] Database instability in fr-par minor 2024-10-31 16:02 UTC 3d 16h
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.

[fr-par] - Network instability major 2024-10-29 09:19 UTC 8d
  1. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Scaleway's status page.