Vanta
Apps and SaaS. Source: Vanta status page.
- Incidents, last 90 days
- 5
- Median to mitigation
- 7h 43m
- Median to resolution
- 9h 24m
- p95 to resolution
- 3d 2h
- Naming an upstream provider
- 40%
- With a postmortem on the status page
- 0%
What failed, last 90 days
| A provider or third-party service this vendor depends on failed | 2 |
| AI model returned degraded, wrong or empty output (not errors or timeouts) | 2 |
| A configuration change caused the failure | 1 |
Tagged by deepseek/deepseek-v4.1-flash from each incident's updates. See the methodology.
Incidents per month
All recorded incidents
Stale data for CloudflareDomainInventory and CloudflareZoneRule
Affected: 3rd Party Integrations
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
Names an upstream provider: Cloudflare.
-
identified
We have identified an issue with the CloudFlare API serving Ruleset data (https://developers.cloudflare.com/api/resources/rulesets/), causing fetches to fail and data to be stale for two Cloudflare entities: CloudflareDomainInventory and CloudflareZoneRule. We are deploying a...
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Vendor assessment product test failures
Affected: Vendor Risk Management
Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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identified
We are aware of an issue causing the “Company completes security assessments for relevant vendors” product test to fail incorrectly for some customers and are working to restore accurate test results.
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monitoring
A fix has been implemented and we are monitoring the results.
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monitoring
We are continuing to monitor for any further issues.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Some Vanta AI features are unavailable
Affected: Questionnaire Automation, Vendor Risk Management, Vanta MCP Server, Vanta AI
Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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identified
We are aware of issues with the following AI products: Vendor Risk Management, Questionnaire Automation, Policy Search, and Policy Generation. We understand the root cause and are working to provide a solution.
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identified
We are continuing to work on a fix for this issue.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Sync operations failing for GCP Firestore
Affected: 3rd Party Integrations
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
Names an upstream provider: Google Cloud.
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identified
We are aware of an issue causing sync operations to fail for GCP Firebase projects and databases, leading to some stale resource data in the Vanta app. We are working with the GCP team to resolve the issue.
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identified
We are continuing to work with the GCP team to resolve the issue causing sync operations to fail for GCP Firebase projects and databases, resulting in stale resource data in the Vanta app.
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identified
We are continuing to work on a fix for this issue.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Interruption to Programmatic Vanta Agent Installations
Failure mode: A configuration change caused the failure. Root cause: A configuration change. Tagged by deepseek/deepseek-v4.1-flash with high confidence (taxonomy v0.3).
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resolved
We have resolved an issue where customers were unable to programmatically install the Vanta agent using our installation scripts (such as deployments via MDM). This was caused by an unexpected permissions change that made the scripts repository private starting on July 31, 2026,...
Excerpts are shortened. Read the full incident on Vanta's status page.
HIPAA incorrect default variant
Affected: Core App
Failure mode: A configuration change caused the failure. Root cause: A configuration change. Tagged by deepseek/deepseek-v4.1-flash with medium confidence (taxonomy v0.3).
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monitoring
An incorrect default variant has been set for our HIPAA framework, leading to the addition of new controls which were not previously selected by users. A fix has been implemented and we are monitoring the results.
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resolved
Incident has been resolved, default variant set to the correct one for the HIPAA framework.
Excerpts are shortened. Read the full incident on Vanta's status page.
MCP Servers Unavailable
Affected: Vanta AI
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investigating
The MCP servers are temporarily unavailable in EU and AUS. Our team is investigating the root cause and will provide an update as soon as possible.
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resolved
A fix for the MCP server functionality has been deployed and validated.
Excerpts are shortened. Read the full incident on Vanta's status page.
MSP Console users cannot access MSP Customer Domains
Affected: Core App
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investigating
We have identified an issue with MSP console preventing MSP users from accessing MSP customer domains Our team is investigating the root cause and will provide an update as soon as possible.
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resolved
This incident has been resolved, and MSP users should now be able to successfully access MSP customer domains again.
Excerpts are shortened. Read the full incident on Vanta's status page.
Integrations page failing to load integrations
Affected: Core App
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investigating
Integrations are failing to load on the Integrations page. We have identified the cause and are working on deploying a fix.
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identified
We are aware of an issue causing the Integrations page to not display connected integrations. All integrations are functioning normally; this is a display issue only and does not affect any active connections. We have identified the root cause and a fix is currently being...
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Policy and Documents cannot be synced from Confluence
Affected: 3rd Party Integrations
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monitoring
Outage in 3rd-Party Integration Confluence for syncing Policies and Documents. Atlassian is aware and actively working on mitigating the issue.
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resolved
This incident has been resolved, and policy and document syncing should be functioning as expected.
Excerpts are shortened. Read the full incident on Vanta's status page.
Cloudflare edge proxy returning high number of 500 errors
Names an upstream provider: Cloudflare.
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resolved
Bad configuration change during attempt to fix web-background worker queue delay caused an elevated number of 500 errors.
Excerpts are shortened. Read the full incident on Vanta's status page.
API Degradation
Affected: Core App, Access Reviews, Questionnaire Automation, Vanta Public API, Vendor Risk Management, Trust Center, Vanta AI
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investigating
We are currently investigating degraded performance affecting multiple areas of the Vanta platform. Some users may be experiencing errors or timeouts when loading pages or making API requests. Our engineering team has identified elevated database load as the likely cause and is...
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identified
We have identified the cause of this incident and are actively working to resolve it. US region users may continue to experience errors or inability to access the platform while this work is ongoing. EU and AUS regions remain unaffected.
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monitoring
Error rates have returned to normal levels and US region users should see normal operations. We are continuing to monitor closely to confirm stability.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
EU Region Degraded Performance
Affected: Core App, Access Reviews, Questionnaire Automation, Vendor Risk Management, Trust Center, Vanta AI
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investigating
We are currently investigating elevated error rates affecting our EU region. US and AUS regions are not affected.
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identified
We have identified the cause of this incident and are actively working to resolve it. EU region users may continue to experience errors or inability to access the platform while this work is ongoing. US and AUS regions remain unaffected.
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monitoring
Error rates have returned to normal levels and EU region users should be able to access the platform. We are continuing to monitor closely to confirm stability.
-
identified
We are continuing to investigate an issue affecting our EU region. While error rates had returned to normal levels earlier today, we have identified that recovery of our EU infrastructure is taking longer than expected. EU region users may continue to experience intermittent...
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monitoring
Error rates have returned to normal levels and EU region users should be able to access the platform. We are continuing to monitor closely to confirm stability.
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resolved
All systems are fully functional and this incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
New Private and Partner Integrations
Affected: 3rd Party Integrations
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identified
We have identified an issue with connecting new private and partner integrations. We've identified the issue and are working on a mitigation.
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resolved
We've applied a fix and confirmed services are working as expected again.
Excerpts are shortened. Read the full incident on Vanta's status page.
Missing GitHub data
Affected: 3rd Party Integrations
Names an upstream provider: GitHub.
Started during GitHub: Disruption with some GitHub services.
Started during GitHub: GitHub search is degraded.
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identified
We've identified an issue that may cause GitHub Pull Requests, Issues, and Dependabot vulnerabilities not to appear in Vanta and may affect the status of related tests. The root cause is a downstream GitHub incident (https://www.githubstatus.com/incidents/ql942tw29yl6). We are...
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identified
The underlying GitHub incident has been resolved, and GitHub data in Vanta is gradually being restored. We expect the remaining missing data to be restored within the next few hours, and we will finish the remaining remediation actions in the morning.
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identified
A follow-up GitHub incident (https://www.githubstatus.com/incidents/x69zbgdyfzg0) is now active, which may be causing missing Pull Request data in Vanta. We're waiting for this to be resolved before completing the final mitigation steps.
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resolved
The underlying GitHub incidents have been resolved, and remediation steps on Vanta's end are complete.
Excerpts are shortened. Read the full incident on Vanta's status page.
Bitbucket integration connection issues
Affected: Core App
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investigating
We are currently investigating an issue preventing customers from connecting the Bitbucket integration. Users attempting to authorize Vanta against Bitbucket are being redirected back with an "unknown error." Existing Bitbucket integrations are unaffected — only new connections...
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identified
We have identified the cause of the Bitbucket integration connection failures affecting a some customers. A fix has been developed, tested, and is currently being deployed. Customers with existing Bitbucket connections have not been affected. Once the deployment completes,...
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resolved
The fix has been deployed and the Bitbucket integration is connecting normally again. Customers who previously encountered the "unknown error" while trying to connect Bitbucket should now be able to successfully complete the connection flow by retrying.
Excerpts are shortened. Read the full incident on Vanta's status page.
Issue with reminder emails for vendor assessment evidence request
Affected: Core App
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investigating
We are currently investigating an issue where automated emails are not being sent for evidence requests and request reminders.
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investigating
As a workaround, customers can manually send evidence requests in the app which will trigger the notifications.
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identified
The issue has been identified and a fix is being implemented.
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monitoring
We have deployed a fix that resume reminder emails going forward. For assessments that are overdue, we will be sending out email to vendors. In addition, we will be notifying affected users shortly
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resolved
This incident has been resolved, and [problem] should be functioning as expected.
Excerpts are shortened. Read the full incident on Vanta's status page.
Linear integration authentication changes
Affected: 3rd Party Integrations
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identified
We're having some issues with authentication and data synchronization delays for the Linear integration that will continue throughout the weekend. The engineering team is already working on a fix, which is estimated for early next week.
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monitoring
A fix will be rolled out over the weekend to fully resolve the Linear integration issues. We will update once it has been rolled out and verified.
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resolved
This incident was fully resolved on April 24th and no further issues have been observed.
Excerpts are shortened. Read the full incident on Vanta's status page.
Gitlab Vulnerabilities Issues
Affected: Core App
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investigating
We're observing issues when updating Gitlab Vulnerabilities for some domains. Our team is investigating the root cause and will provide an update as soon as possible.
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identified
Vanta engineers have identified the issue causing fetches for GitLab vulnerabilities to fail and are working to implement a fix. We are monitoring the behaviour and will continue to provide updates as they become available.
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resolved
This incident has been resolved, and updating Gitlab Vulnerabilities should be functioning as expected.
Excerpts are shortened. Read the full incident on Vanta's status page.
Errors when submitting policies for approval
Affected: Core App
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identified
Some customers may experience degraded policy approval submissions. Our team has identified the root cause and has a fix in flight.
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resolved
This incident has been resolved, and submitting policies for approval should be functioning as expected.
Excerpts are shortened. Read the full incident on Vanta's status page.
Trust collaborators seeing errors on the "Viewers granted access" page
Affected: Trust Center
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identified
The issue has been identified and our Engineering team is actively working on a resolution.
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resolved
This incident has been resolved, and Trust Center for Trust Collaborators should be functioning as expected.
Excerpts are shortened. Read the full incident on Vanta's status page.
Policy evidence may appear unmapped from some controls
Affected: Core App
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identified
We have identified an issue in which some customers may experience policy evidence appearing as missing from associated controls in in-progress or future audits. The underlying policy data has not been deleted and remains accessible within the Vanta product. However, the linkage...
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identified
We are continuing to restore data for impacted customers. Full resolution is expected in the next 2-3 hours. We will provide updates as we near full restoration.
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resolved
This incident has been resolved and data has been restored for impacted customers across all regions.
Excerpts are shortened. Read the full incident on Vanta's status page.
Auditors unable to download evidence packet for automated tests
Affected: Core App
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identified
Auditors are unable to download the evidence packet for automated tests in audit. We've identified the root cause and are rolling out a fix
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Error updating Issues page
Affected: Core App
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identified
We've identified an issue where users attempting to edit their Issues in Vanta are being met with an error message. This error message is being shown even when user's changes are being saved successfully. We're working on a fix for this issue and will update here when it's...
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Fetch Issues in Rippling Integration
Affected: 3rd Party Integrations
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investigating
We have observed an issue with fetches regarding the Rippling integration. This affects fetches for computers and background checks. Our team is actively investigating and will provide updates when possible.
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investigating
We are continuing to investigate this issue.
-
investigating
We are continuing to investigate this issue.
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investigating
We are currently investigating with Rippling's engineering team and actively looking into this issue. Customers who have the Rippling integration connected may start observing fetching errors. No customer action is required on the errors at this point in time.
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monitoring
The issue has been remediated and new Rippling fetches have been observed to be successful. We are continuing to monitor the fix for now.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Security Trainings related Tests errantly flipped from Pass to Fail
Affected: Core App
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investigating
Some customers may see security trainings related tests that errantly flipped from pass to fail - we've identified the cause and are mitigating at the moment.
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resolved
This issue is fully resolved now - customers that were affected should have tests passing as expected now and previous failures are invalidated.
Excerpts are shortened. Read the full incident on Vanta's status page.
Unable to import documents via 3rd party integrations (Confluence, Sharepoint, Google Drive)
Affected: 3rd Party Integrations
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investigating
We've identified an issue where customers are unable to complete the import documents flow for Confluence, Google Drive and Share Point Integrations. This issue does not cause any data loss and our team is working to resolve this as quickly as possible. We'll provide more...
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identified
We've identified the issue and are working on the fix.
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resolved
This incident has been resolved, and Document imports from Confluence, Google Drive and Share Point should be functioning as expected.
Excerpts are shortened. Read the full incident on Vanta's status page.
Vanta web app temporarily unavailable
Affected: Core App, Access Reviews, Questionnaire Automation, Vendor Risk Management, Trust Center, Vanta AI
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identified
The Vanta web app is temporarily unavailable due to a recent configuration change. The changes are being rolled back and service should be restored soon.
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resolved
The Vanta web app was unavailable from 1:51 PM EST to 2:08 PM EST (17 minutes) due to a configuration change related to a third-party vendor outage. This change has been rolled back and the incident is now resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Issue impacting Slack, Microsoft Teams, and "Comments & activity" notifications
Affected: 3rd Party Integrations
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monitoring
We've identified the cause of an issue impacting Slack and Microsoft Teams notifications, as well as the "Comments & activity" notifications icon for some users. The root cause is an ongoing incident with a third-party vendor. The vendor has begun recovery efforts, and we're...
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resolved
The third-party vendor incident that was impacting Slack and Microsoft Teams notifications has been resolved. Notification delivery is now functioning normally, and the "Comments & activity" notifications icon has recovered. We'll continue to monitor to ensure ongoing stability.
Excerpts are shortened. Read the full incident on Vanta's status page.
Pages missing in nav for customers
Affected: Access Reviews
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identified
We have identified an issue where the Access tab is missing from the core navigation. In addition, some MSP customers are only seeing the `/integrations` page. We have a fix for the Access tab issue and are still trying to find cause for the MSP Integrations problem Our team is...
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identified
Core customers can still access the access page by searching Access - Accounts (https://app.vanta.com/c/{customer}/access/accounts), or if there is a failed test you can click the Access Page hyperlink, and we're working to restore it to nav.
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monitoring
Earlier today, a system synchronization mistakenly removed features for a small number of MSP customer accounts. We have restored access to these accounts and are working to resolve the data discrepancy.
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monitoring
We are continuing to monitor for any further issues.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Login issues with QAuto browser extension on latest Chrome version 144
Affected: 3rd Party Integrations
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identified
Customers using the QAuto browser extension on the latest version of Google Chrome (version 144) may experience issues logging in. We have identified that a recent Chrome update introduced a compatibility issue affecting the extension’s message handling, which can result in...
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Issues with Cloudflare related test
Affected: Core App
Names an upstream provider: Cloudflare.
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investigating
We have identified an issue with test logic change for cloudflare-domain-protection-bot-management-enabled, where code was prematurely rolled out, causing some customers to see erroneous failures. Our team is investigating the root cause and will provide an update as soon as...
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identified
This issue has has been identified and a fix is being work on.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Issues loading full page Risks view
Affected: Core App
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investigating
We have identified an issue impacting the full page view for Risks, causing issues loading the page. In the meantime, we have rolled this back to the legacy Risk view. Our team is investigating the root cause and will provide an update as soon as possible.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Authentication Issues with Sentry Integration
Affected: 3rd Party Integrations
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investigating
We have identified an issue where customers using the Sentry integration are seeing unlinking errors and are unable to reconnect the integration. Our team is investigating the root cause and will provide an update as soon as possible.
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investigating
Our team understands the root cause of this issue and is working on a fix. Full resolution is expected by mid-day US hours on Tuesday 12/23.
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identified
We have deployed a fix for this issue and are rolling it out to all customers over the next 4 hours.
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monitoring
The fix has been rolled out to all customers. If a customer has attempted to re-link the Sentry integration and failed during the incident, they may need to re-link again.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Framework column on the policies table not displaying correct data
Affected: Core App
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identified
We have identified an issue where the framework column on the policies table is not displaying correct data. Our team has identified the root cause and a fix is in progress.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Error with OpenAI integration
Affected: 3rd Party Integrations
Names an upstream provider: OpenAI.
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investigating
We have identified an issue causing OpenAI integrations to unlink. Our team is investigating the root cause and will provide an update as soon as possible.
-
investigating
We are continuing to investigate this issue.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Some test details pages are not loading.
Affected: Core App
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investigating
We've identified an issue where some users may see errors when loading some of their test detail pages. Our team is currently investigating.
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monitoring
A fix has been implemented and we are currently monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Vanta intermittently inaccessible
Affected: Core App
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investigating
An issue with a core networking infrastructure provider is disrupting access to the Vanta web app and all Trust Centers. The provider has confirmed the issue and is investigating, and Vanta engineers are also investigating mitigations.
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investigating
An issue with a core networking infrastructure provider is disrupting access to the Vanta web app and all Trust Centers. The provider has confirmed the issue and is investigating, and Vanta engineers are also investigating mitigations.
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monitoring
The provider is deploying a fix, and we are seeing some recovery.
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resolved
Access to the Vanta web app and Trust Centers has been restored.
Excerpts are shortened. Read the full incident on Vanta's status page.
Vanta Application Unable to Load
Affected: Core App
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investigating
We're currently experiencing a major performance regression resulting in the Vanta application being unable to load. We are actively working to mitigate.
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investigating
We're currently investigating the issue, and will provide an update soon.
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identified
We’ve identified the root cause and are actively working on mitigations. The Vanta application should now load for users although latencies remain high
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monitoring
We’ve finished our mitigation efforts, and latency metrics have returned to normal. We’re continuing to monitor app performance.
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resolved
This incident has been resolved and Vanta app should now load for all users.
Excerpts are shortened. Read the full incident on Vanta's status page.
Issue creating and editing automated workflow
Affected: Core App
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identified
We have identified an issue causing errors when users attempt to create or edit automated task workflows on tests. Our team is actively working on releasing a fix and will share an update as soon as possible.
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resolved
Our team has released a fix and the issue is resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Issues installing Vanta Device Monitor
Affected: Vanta Device Monitor
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identified
We have identified an issue where the Vanta Device Monitor is not installing successfully. Our team is investigating the root cause and will provide an update as soon as possible.
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resolved
This incident has been resolved, and installing the Vanta Device Monitor should be functioning as expected.
Excerpts are shortened. Read the full incident on Vanta's status page.
Vanta web app loading issues (US region)
Affected: Core App
Names an upstream provider: AWS.
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investigating
The Vanta web app is failing to load for a large number of users in the US region. The engineering team is investigating.
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identified
We are experiencing degradation from the major outage affecting Amazon Web Services (AWS) in the US-East-1 region. Customer domains hosted in the US region remain degraded and are experiencing slowness and errors across the platform. Our team is working closely with AWS and...
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monitoring
AWS recovery efforts are still ongoing for the US-East-1 region outage. Our team is still working with AWS and will provide updates as recovery efforts progress. Customers may continue to see periods of elevated latency and occasional errors until services are fully restored.
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resolved
The Vanta web app is now stable in all regions.
Excerpts are shortened. Read the full incident on Vanta's status page.
Access reviews degraded experience
Affected: Access Reviews
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identified
We have identified an issue access reviews are having a degraded experience. Editing metadata about an access review in review can cause in-review account snapshots to be dropped, impacting customers who have edited access reviews between October 7th and today. We've shipped a...
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monitoring
A fix is being implemented and we are monitoring the results.
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resolved
The incident has been resolved. The new access review no longer has this issue, and all affected customers have been contacted to assist with resolution. If you were not contacted, you were not affected.
Excerpts are shortened. Read the full incident on Vanta's status page.
MFA test for GitLab user groups has flipped to fail
Affected: Core App
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investigating
We have identified an issue with the 'MFA required on version control tool' GitLab test flipping to failed state. Our team is investigating the root cause and will provide an update as soon as possible.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Intermittent Errors Appearing in Vanta
Affected: Core App
Names an upstream provider: Cloudflare.
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investigating
Vanta web users may intermittently receive an error message from Cloudflare or a 'Connecting times out' error. The engineering team is investigating and will share updates once available. In the meantime, refreshing the page should resolve the issue.
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identified
The Engineering team has identified the issue and is actively working on releasing a fix.
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monitoring
A fix has been implemented, we are currently monitoring the results.
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resolved
This incident should now be resolved. Please don't hesitate to reach out to Vanta Support if you continue to run into any issues.
Excerpts are shortened. Read the full incident on Vanta's status page.
Links From Audit Notifications Causing Errors
Affected: Core App
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investigating
We are currently investigating an issue where users clicking links in notifications are sent to homepage rather than redirected to audit or comment. Users are still able to manually navigate to audit or comment.
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investigating
We are continuing to investigate this issue.
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monitoring
A fix has been implemented and we are monitoring results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Jira Integration Unlinking
Affected: 3rd Party Integrations
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investigating
Customers are experiencing issues with their Jira integration health causing it to unlink. We are investigating the root cause.
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identified
We've identified the issue and our Engineering team is working to resolve
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resolved
This incident has been resolved
Excerpts are shortened. Read the full incident on Vanta's status page.
Issue Viewing Deactivated Tests
Affected: Core App
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investigating
We have identified an issue where customers are unable to view deactivated tests on the Tests page. Our team is investigating the root cause and will provide an update as soon as possible.
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monitoring
A fix has been implemented and we are currently monitoring the results.
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resolved
This incident is resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Issue connecting Google Workspace
Affected: 3rd Party Integrations
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identified
An issue with connecting Google Workspace has been identified that our engineering team is working to resolve. You may see errors upon trying to connect the integration. We'll continue to keep you updated as we work towards resolving this.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Issue with syncing policies via Confluence
Affected: Core App
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identified
We have identified an issue with syncing policies via the Confluence integration. Our team is investigating the root cause and will provide an update as soon as possible.
-
identified
We are continuing to work on a fix for this issue.
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resolved
This incident has been resolved. Our team recommends reconnecting the Confluence integration in Vanta to resume policy syncing and documents importing.
Excerpts are shortened. Read the full incident on Vanta's status page.
'Something went wrong' error when hovering over Status badge on Test page
Affected: Core App
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identified
We have identified an issue impacting some customers where a 'Something went wrong' error is received when hovering over the Status badge on the Tests page for a test linked to more than 1 framework. Our team has identified the issue and is working to implement a fix.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Access requests table broken for Trust Collaborator role
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Twingate fetches failing
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resolved
Fetches were failing for the Twingate integration for a subset of customers. This was resolved at 1:30 PM Pacific time.
Excerpts are shortened. Read the full incident on Vanta's status page.
Issues with AI features, asset uploads
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resolved
Vanta engineers have identified the issue and are working to implement a fix. We are monitoring the behavior and will continue to provide updates as they become available.
Excerpts are shortened. Read the full incident on Vanta's status page.
Issue with uploading files for Access review
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Error loading controls & risk pages
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resolved
This issue should now be resolved.
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5xx pages on Vanta
-
resolved
This incident has been resolved, and Vanta should be functioning as expected.
Excerpts are shortened. Read the full incident on Vanta's status page.
Some auditor functionality is degraded
-
resolved
This incident has been resolved, and Auditor should be able to delete evidence again.
Excerpts are shortened. Read the full incident on Vanta's status page.
Audit Evidence Comments Issue
-
resolved
We've deployed a fix and have confirmed auditors can post comments again.
Excerpts are shortened. Read the full incident on Vanta's status page.
Jira Tasks failing and returning bad data
-
resolved
This incident has been resolved, and the test data relating to Jira Tasks should be functioning as expected. Test history will also be invalidated for the time the associated tests were erroneously failing.
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GSuite Syncing Issue
-
resolved
This incident has been resolved. HR users and accounts have been restored.
Excerpts are shortened. Read the full incident on Vanta's status page.
Vanta web app periodically failing to load pages
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resolved
This incident is now resolved. Affected users will need to perform a hard refresh of their browser. Steps to perform a hard refresh can be found here: https://filecamp.com/support/problem-solving/hard-refresh/ If hard refreshing the browser does not work, they will need to clear...
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Some Custom Policies Cannot be Accessed
-
resolved
This incident has been resolved, and custom policies should be accessible again.
Excerpts are shortened. Read the full incident on Vanta's status page.
Service Disruption for Vanta AI Features
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Intermittent connection issues with Vanta Core app
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Intermittent connection issues with Vanta Core app.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Bulk policies import workflow is broken
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Customers are unable to set an override end date on the People page
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Error viewing document in Audit view
-
resolved
This incident has been resolved, and viewing “Document” type evidences in audit view should be functioning as expected.
Excerpts are shortened. Read the full incident on Vanta's status page.
Rippling integration receiving 401 errors
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resolved
After monitoring the fix, we've confirmed this incident has been fully resolved and all affected domains should be fully operational.
Excerpts are shortened. Read the full incident on Vanta's status page.
Policies currently unable to be edited via the Policy Editor
-
resolved
This incident has been resolved, and editing policies via the Policy Editor is now functioning as expected.
Excerpts are shortened. Read the full incident on Vanta's status page.
'Something went wrong' error when accessing Risk > Snapshots page
-
resolved
This incident is now resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Issues with Google Workspace Dynamic IDP Groups - Vanta EU only
-
resolved
This incident should now be resolved. This was due to a vendor outage that has since been resolved.
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Trust Collaborator users unable to view internal Access Requests page
-
resolved
This incident has been resolve and Trust Collaborator should no longer receive an error on the Access Request page.
Excerpts are shortened. Read the full incident on Vanta's status page.
Vanta web app may be temporarily unavailable
-
resolved
This incident has been resolved, and Vanta's web app should be functioning as expected.
Excerpts are shortened. Read the full incident on Vanta's status page.
Issues with test remediation history for following tests: SSL/TLS certificate has not expired, A support role is created to manage incidents with AWS Support, and AWS Config is enabled correctly in all regions
Names an upstream provider: AWS.
-
resolved
The root cause of this incident has been resolved and the impacted tests are correctly saving remediation history moving forward. Our Engineering team is still working to restore test history which is expected to be remediated by Friday, July 11.
Excerpts are shortened. Read the full incident on Vanta's status page.
Multiple issues across Vanta platform due to 3rd party provider (Trust Center Custom Domains, application availability)
-
resolved
Both the Core App and Trust Center are now operating normally.
Excerpts are shortened. Read the full incident on Vanta's status page.
Unable to deactivate individual test items.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Gusto - HR User Integration Issue
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resolved
This incident has been resolved, and the Gusto HR integration should be functioning as expected.
Excerpts are shortened. Read the full incident on Vanta's status page.
Custom trust domains currently down
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Public facing Trust Centre pages currently down
-
resolved
This incident has been resolved, and custom trust domains are now functioning as expected.
Excerpts are shortened. Read the full incident on Vanta's status page.
Error Deactivating items on Computer Related Tests
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
'Chat with us' button for contacting support in app does not work
-
resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Linear - Task Tracker Integration Issues
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Owner Active Statuses are incorrectly displayed across the Vanta App
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resolved
We've deployed the fix and verified that ownership status is being reported correctly.
Excerpts are shortened. Read the full incident on Vanta's status page.
Vulnerability scanning is enabled (Azure) test unexpectedly flips to 'Needs remediation'
Names an upstream provider: Azure.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Error Deactivating Vulnerabilities on Associated Tests
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resolved
This issue has been resolved, users should now be able to deactivate vulnerability records on the associated tests.
Excerpts are shortened. Read the full incident on Vanta's status page.
Error loading PDFs in Trust Center, policies, and vendors pages
-
resolved
This issue should now be resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Delays in outgoing chat messages
-
resolved
This has been resolved, and chat should be functioning as expected.
Excerpts are shortened. Read the full incident on Vanta's status page.
Error when assigning owners or scoping resources for Vulnerability integrations
-
resolved
This incident has now been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Delays in Azure fetches
Names an upstream provider: Azure.
-
resolved
This incident has been resolved, and Azure fetches and connections should be functioning as expected.
Excerpts are shortened. Read the full incident on Vanta's status page.
Issue Creating OAuth Access Tokens for REST API Outside North America
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resolved
We have confirmed that the issue has been resolved based on our monitoring. Access to create OAuth access tokens for the REST API is now fully operational.
Excerpts are shortened. Read the full incident on Vanta's status page.
AI features are currently degraded
-
resolved
Our AI provider has detected and resolved the issue, and Vanta AI features are now executing successfully.
Excerpts are shortened. Read the full incident on Vanta's status page.
Unable to click into Documents on Documents page
-
resolved
This incident has been resolved, and the Documents page should be functioning as expected.
Excerpts are shortened. Read the full incident on Vanta's status page.
Unable to create Jira tickets
-
resolved
This incident has been resolved, and creating Jira tickets should be functioning as expected.
Excerpts are shortened. Read the full incident on Vanta's status page.
Policy Approval Tests Are Currently Returning Incorrect Results
-
resolved
This issue has been resolved. The correct status of the tests should reflect once the test is refreshed. If you see that the test hasn't been updated recently, you also have the option to initiate a manual refresh.
Excerpts are shortened. Read the full incident on Vanta's status page.
Unable to see connected Integrations and Accounts in the Access Page
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resolved
This incident has been resolved, and the being able to view the integrations and accounts on the Access Page should be functioning as expected.
Excerpts are shortened. Read the full incident on Vanta's status page.
Duplicated Identity provider user records causing error and the Identity provider linked to Vanta test to show as "Needs attention"
-
resolved
Our Engineering team has implemented a fix and this issue is now resolved. Please don't hesitate to reach out to our Support team if you continue to encounter any issues with the Identity provider linked to Vanta test.
Excerpts are shortened. Read the full incident on Vanta's status page.
Access Accounts Page not Loading
-
resolved
This incident has been resolved, and the Access Accounts Page should be functioning as expected.
Excerpts are shortened. Read the full incident on Vanta's status page.
Unable to link Entra (Office 365) integration
-
resolved
This is resolved, if you continue to run into issues integrating Entra (Office 365) please reach out to support@vanta.com so we may better assist.
Excerpts are shortened. Read the full incident on Vanta's status page.
Erroneous information in test names, descriptions, and remediation instructions
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resolved
On Tuesday, we introduced a change that made it possible for users to see erroneous information in test names, descriptions, and remediation instructions. This erroneous information may also have been reflected in tasks and notifications sent from the Vanta platform. On...
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Issue with Jira data refresh causing 'Records of security issues being tracked (Jira)' test to show as 'Needs attention'
-
resolved
Our Engineering team has implemented a fix for this issue and this should now be resolved. The team has also invalidated the test history for the duration of the incident for customers impacted.
Excerpts are shortened. Read the full incident on Vanta's status page.
Paylocity Failing Fetches
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Azure vulnerability data refresh returning no results
Names an upstream provider: Azure.
-
resolved
This incident has been resolved and the vulnerability test history has been invalidated for the time of impact for affected customers.
Excerpts are shortened. Read the full incident on Vanta's status page.
Rippling integration features are currently unavailable due to a vendor outage
-
resolved
This incident has been resolved, and the Rippling integration should be functioning as expected. If your Rippling integration is unlinked or experiencing issues, please attempt to re-link it. If issues persist, please reach out to support@vanta.com so we may better assist.
Excerpts are shortened. Read the full incident on Vanta's status page.
Vanta AI features are currently unavailable due to a vendor outage
-
resolved
This incident has been resolved, and Vanta AI features should be functioning as expected.
Excerpts are shortened. Read the full incident on Vanta's status page.
Unable to link OpenAI Integration
Names an upstream provider: OpenAI.
-
resolved
Vanta has been working a fix, and fetches should start succeeding over the weekend. If your OpenAI integration became unlinked, you will need to click "Reconnect" and input an Admin API key and an Organization ID.
Excerpts are shortened. Read the full incident on Vanta's status page.
Issue with Justworks Termination Dates
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Trust Center customers may see intermittent errors while loading related configuration pages in the Vanta app
-
resolved
This incident has been resolved, and Trust Center should be functioning as expected.
Excerpts are shortened. Read the full incident on Vanta's status page.
Snowflake Integration is Unable to Connect or Refresh Data
-
resolved
The issue with the Snowflake integration has been resolved.
Excerpts are shortened. Read the full incident on Vanta's status page.
Justworks Connected Users may be Unable to Login
-
resolved
This incident is being marked as resolved with the prior update regarding the changes to the Justworks API.
Excerpts are shortened. Read the full incident on Vanta's status page.